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40 New Hey Road, Woodchurch, Birkenhead, Wirral, CH49 5LE
View Full Details of County Homes Care HomeLatest Reviews for County Homes Care Home
29 April 2024
The staff that I have met are caring concerned patient and attentive. They listen to relatives when discussing the needs of their loved ones. I feel confident that my brother is in safe hands and am happy knowing that the staff will notify us of anything that requires attention regarding his care if we need to be informed.
14 March 2024
My husband's transfer from hospital was delayed because of ill health. When he finally made it, the staff were superb and he settled in really well. I received daily updates until I could visit. He had stopped eating in hospital but was happy to eat at County Homes, with assistance. I visited him 2 days after he moved in, he was deep in conversation with another resident and seemed very happy and settled. Sadly, he didn't get to enjoy his new home for long. Ten days after arriving he developed another chest infection (he suffered from chronic fibrosis) and the staff kept me informed every step of the way. It had been agreed that he wasn't to be re-admitted to hospital so the staff administered medication to him. They kept him warm and comfortable and he received excellent medical care. I was so sad when he died suddenly but he could not have been with kinder or more caring people. What an amazing home - all care homes should aspire to this standard. Superb!
29 February 2024
I'm very happy with the care at County Home Care Home.
22 February 2024
My husband has Alzheimer's. It was very hard for me to admit that I could no longer cope with him at home. Placing him in care was really upsetting. He moved into York at County Homes in January. A staff member handled his arrival with great care and sensitivity, making him welcome and settling him in comfortably. She kept me informed how he was doing while he settled in. When I visited him for the first time, he appeared so relaxed and happy it was like a miracle. All my fears and the terrible stories you hear about care homes were forgotten. The agitation he showed constantly at home seemed almost gone. All the staff I have met so far seem friendly and caring and happy to see me and to help in any way. The different security codes for 3 doors to get out convinced me that he was secure and safe. The most important thing of all, thanks to the great efforts of the team is that he looks happy again. Thank you all.
11 January 2024
I have visited my great uncle on multiple occasions and the staff have always been extremely accommodating for us as we usually visit with 3-5 of us with one being in a wheelchair. My great uncle has never looked as healthy as he does now, we are extremely happy with the service that has been provided for him. I work in nursing myself and know signs to look for of poor care and I have absolutely no concerns for here! My great uncle has made requests that only certain people can visit and the home always check who we are on arrival ensuring the safety of my uncle, it did take two or three requests from the family to put this in place but since we submitted in writing it’s been done! Which I am extremely pleased with. The staff are extremely friendly and he seems happy with all of them. The place is always clean and tidy when we go and smells fresh. I’ve not seen my uncle look this happy, settled and healthy in many years! So a huge thanks to the home as I know my uncle is a cheeky chappy but you have been amazing with him!
05 January 2024
I am very pleased with the care my husband is receiving. The staff always make me feel welcome when I visit.
05 January 2024
It has been a pleasure to see the improvements in my brother-in-law since his residency in County Homes. The residential nursing home is the finest I have ever visited and the staff have given a great deal of help in getting my brother-in-law settled and looking much better than when he was accepted. Well done!
28 December 2023
The care given to my husband is excellent. He has a very demanding illness and I cannot fault the approach made by the nursing and caring staff. They are attentive to all his needs and I feel comfortable him being in their care.
07 July 2023
Pleased with the care given to my brother after he returned to the care home after his operation. He had stopped eating and they encouraged him to eat and drink, giving him the time and care needed. They allowed us to visit over mealtimes, most days, so we could assist too. It took weeks to get him to eat, drink and take his meds properly but the staff seemed very patient and they are polite and friendly.
26 May 2023
The staff are always very friendly and look after Mum very well. The home is clean and Mum's room is nice. You seem to have a lot of changes to staff, this is something that I have noticed recently. A regular update from the nurse would be nice, maybe monthly just to keep the family updated.
25 May 2023
My sister-in-law was admitted to the care home about four years ago with vascular dementia. The family had looked at several other facilities and County Homes Care Home suited both the family and my sister in laws needs. During her stay, she has been treated very well and the staff have been most helpful. We cannot thank you enough for the support you have given and we would recommend the home to anyone requiring similar treatment.
18 May 2023
My dad is very settled in County Homes Care Home. He is kept clean and shaven. Although he has had swallowing issues he is still encouraged to eat soft food. The staff are very caring with Dad and relatives that visit. Thank you, County Homes.
16 May 2023
Very satisfied with the care and love towards my wife since she became a resident in April 2022. Especially to the dedicated care ladies who are closest to the residents 24 hours a day, very much appreciated.
15 May 2023
My mum is very well cared for at the care home. The staff are very attentive to her needs. They laugh and joke with her and encourage her to talk and sing. She says she is very fortunate to live there and I wholeheartedly agree. A big thank you to all the staff.
16 September 2022
My husband has been at this home for two and three-quarter years and has been well looked after in this time. The staff have always been very friendly and supportive of his needs. I felt that Covid deprived us of continuing contact during this period but the staff have tried to keep him safe and well, especially recently. His end-of-life care was exceptional and I can't praise the staff for the effort they put into his care and support for me personally.
14 July 2021
Staff were very helpful and the food and service were very good.
02 July 2021
My husband has been in the home since September 2020. Very pleased with care - staff really considerate and friendly. Wonderful with my husband. Unfortunately, he isn't able to leave room now, so it's hard for me to judge level of activities. Communication with management slightly difficult over visits during Covid. My family comment that they would prefer more online communication.
29 June 2021
The staff are very caring towards the residents. They are helpful and friendly to visitors and the atmosphere in the home is warm and friendly. I am happy with the care and attention my husband receives from all staff. I can relax knowing he is well looked after and cared for.
21 May 2020
I would recommend this place to everyone. My dad who passed away on 13/5/20 has been a resident for all most 8 years the staff are very helpful, friendly and caring toward the residents and they were there until the end of my dad's life can’t thank you enough you made my dad proud the care you gave him. I thank you from the bottom of my heart xx
10 March 2020
My Uncle is in the best place ever where he is safe, cared for and respected. The staff are outstanding and despite almost eight months before I found out where he was, he had arrived at the home being transferred from the hospital in only pyjamas. As no next of kin was on his file, they managed to source clothing for him from donations, so he was given some dignity. The staff were genuinely in tears when I showed up, they had been caring for a man who they thought had no one, but someone they gave everything to, to make his life better. He is a challenging character, but deep down beneath that, tear down the layers - and there is a gentle and extremely funny soul and I'm glad everyone gets to see that. I can't even begin to know how to thank the staff who work there, because it certainly appears everyone goes above and beyond in providing care, respect, dignity and compassion. My dog also comes along on the visits and he is always welcomed by the other residents. Outstanding caring staff.
Latest Reviews for County Homes Care Home
29 April 2024
The staff that I have met are caring concerned patient and attentive. They listen to relatives when discussing the needs of their loved ones. I feel confident that my brother is in safe hands and am happy knowing that the staff will notify us of anything that requires attention regarding his care if we need to be informed.
14 March 2024
My husband's transfer from hospital was delayed because of ill health. When he finally made it, the staff were superb and he settled in really well. I received daily updates until I could visit. He had stopped eating in hospital but was happy to eat at County Homes, with assistance. I visited him 2 days after he moved in, he was deep in conversation with another resident and seemed very happy and settled. Sadly, he didn't get to enjoy his new home for long. Ten days after arriving he developed another chest infection (he suffered from chronic fibrosis) and the staff kept me informed every step of the way. It had been agreed that he wasn't to be re-admitted to hospital so the staff administered medication to him. They kept him warm and comfortable and he received excellent medical care. I was so sad when he died suddenly but he could not have been with kinder or more caring people. What an amazing home - all care homes should aspire to this standard. Superb!
29 February 2024
I'm very happy with the care at County Home Care Home.
22 February 2024
My husband has Alzheimer's. It was very hard for me to admit that I could no longer cope with him at home. Placing him in care was really upsetting. He moved into York at County Homes in January. A staff member handled his arrival with great care and sensitivity, making him welcome and settling him in comfortably. She kept me informed how he was doing while he settled in. When I visited him for the first time, he appeared so relaxed and happy it was like a miracle. All my fears and the terrible stories you hear about care homes were forgotten. The agitation he showed constantly at home seemed almost gone. All the staff I have met so far seem friendly and caring and happy to see me and to help in any way. The different security codes for 3 doors to get out convinced me that he was secure and safe. The most important thing of all, thanks to the great efforts of the team is that he looks happy again. Thank you all.
11 January 2024
I have visited my great uncle on multiple occasions and the staff have always been extremely accommodating for us as we usually visit with 3-5 of us with one being in a wheelchair. My great uncle has never looked as healthy as he does now, we are extremely happy with the service that has been provided for him. I work in nursing myself and know signs to look for of poor care and I have absolutely no concerns for here! My great uncle has made requests that only certain people can visit and the home always check who we are on arrival ensuring the safety of my uncle, it did take two or three requests from the family to put this in place but since we submitted in writing it’s been done! Which I am extremely pleased with. The staff are extremely friendly and he seems happy with all of them. The place is always clean and tidy when we go and smells fresh. I’ve not seen my uncle look this happy, settled and healthy in many years! So a huge thanks to the home as I know my uncle is a cheeky chappy but you have been amazing with him!
05 January 2024
I am very pleased with the care my husband is receiving. The staff always make me feel welcome when I visit.
05 January 2024
It has been a pleasure to see the improvements in my brother-in-law since his residency in County Homes. The residential nursing home is the finest I have ever visited and the staff have given a great deal of help in getting my brother-in-law settled and looking much better than when he was accepted. Well done!
28 December 2023
The care given to my husband is excellent. He has a very demanding illness and I cannot fault the approach made by the nursing and caring staff. They are attentive to all his needs and I feel comfortable him being in their care.
07 July 2023
Pleased with the care given to my brother after he returned to the care home after his operation. He had stopped eating and they encouraged him to eat and drink, giving him the time and care needed. They allowed us to visit over mealtimes, most days, so we could assist too. It took weeks to get him to eat, drink and take his meds properly but the staff seemed very patient and they are polite and friendly.
26 May 2023
The staff are always very friendly and look after Mum very well. The home is clean and Mum's room is nice. You seem to have a lot of changes to staff, this is something that I have noticed recently. A regular update from the nurse would be nice, maybe monthly just to keep the family updated.
25 May 2023
My sister-in-law was admitted to the care home about four years ago with vascular dementia. The family had looked at several other facilities and County Homes Care Home suited both the family and my sister in laws needs. During her stay, she has been treated very well and the staff have been most helpful. We cannot thank you enough for the support you have given and we would recommend the home to anyone requiring similar treatment.
18 May 2023
My dad is very settled in County Homes Care Home. He is kept clean and shaven. Although he has had swallowing issues he is still encouraged to eat soft food. The staff are very caring with Dad and relatives that visit. Thank you, County Homes.
16 May 2023
Very satisfied with the care and love towards my wife since she became a resident in April 2022. Especially to the dedicated care ladies who are closest to the residents 24 hours a day, very much appreciated.
15 May 2023
My mum is very well cared for at the care home. The staff are very attentive to her needs. They laugh and joke with her and encourage her to talk and sing. She says she is very fortunate to live there and I wholeheartedly agree. A big thank you to all the staff.
16 September 2022
My husband has been at this home for two and three-quarter years and has been well looked after in this time. The staff have always been very friendly and supportive of his needs. I felt that Covid deprived us of continuing contact during this period but the staff have tried to keep him safe and well, especially recently. His end-of-life care was exceptional and I can't praise the staff for the effort they put into his care and support for me personally.
14 July 2021
Staff were very helpful and the food and service were very good.
02 July 2021
My husband has been in the home since September 2020. Very pleased with care - staff really considerate and friendly. Wonderful with my husband. Unfortunately, he isn't able to leave room now, so it's hard for me to judge level of activities. Communication with management slightly difficult over visits during Covid. My family comment that they would prefer more online communication.
29 June 2021
The staff are very caring towards the residents. They are helpful and friendly to visitors and the atmosphere in the home is warm and friendly. I am happy with the care and attention my husband receives from all staff. I can relax knowing he is well looked after and cared for.
21 May 2020
I would recommend this place to everyone. My dad who passed away on 13/5/20 has been a resident for all most 8 years the staff are very helpful, friendly and caring toward the residents and they were there until the end of my dad's life can’t thank you enough you made my dad proud the care you gave him. I thank you from the bottom of my heart xx
10 March 2020
My Uncle is in the best place ever where he is safe, cared for and respected. The staff are outstanding and despite almost eight months before I found out where he was, he had arrived at the home being transferred from the hospital in only pyjamas. As no next of kin was on his file, they managed to source clothing for him from donations, so he was given some dignity. The staff were genuinely in tears when I showed up, they had been caring for a man who they thought had no one, but someone they gave everything to, to make his life better. He is a challenging character, but deep down beneath that, tear down the layers - and there is a gentle and extremely funny soul and I'm glad everyone gets to see that. I can't even begin to know how to thank the staff who work there, because it certainly appears everyone goes above and beyond in providing care, respect, dignity and compassion. My dog also comes along on the visits and he is always welcomed by the other residents. Outstanding caring staff.