Submit a Review for Mother Redcaps Care Home
Lincoln Drive, Wallasey, CH45 7PL
View Full Details of Mother Redcaps Care HomeLatest Reviews for Mother Redcaps Care Home
05 March 2025
This home has helped my mum and supported myself so much since bringing my mum here. The staff are so friendly and I'm always welcomed with a smile and they always keep me updated with anything that goes on. My mum receives fantastic care with meal plans, personal care and activities, but most importantly she is treated with dignity. Finding out my mum has dementia was very difficult for myself, but the people here have helped support me with advice amd even just talk to me about how my day was. I fully recommend this home to anyone who has a family member or friend who needs care.
05 September 2024
Excellent service.
29 July 2024
I can't thank you enough for the care I have had while I was staying at the care home and I thank you all for the care. Thanks again to all the very pleasant staff.
29 February 2024
The staff are lovely and attentive to my mother-in-law. Her room is always clean and tidy.
08 December 2023
Dad has settled in well and feels happy and secure.
30 November 2023
My husband has been here for five months. Staff are very nice. Bedroom fine. Very picky with his food, most days he eats it.
17 October 2023
I love the home very much. The staff are wonderful and very helpful. If I need anything they are able to get it for me. It's like home.
17 October 2023
Very pleasant, staff are excellent, nice views. Nothing is too much trouble. Good food and service.
17 May 2023
Mother Redcaps Lincoln Road New Brighton. I am completely satisfied with the care and attention my friend is receiving. She has settled into her new home and environment far easier than I was expecting. It is so nice to hear and see that she is engaging with the other residents and staff as she lived on her own and only saw my husband and me for any conversation.
17 May 2023
Lovely friendly atmosphere. Great staff, always happy to help.
14 March 2023
Since my mother, who has only been in the care home for a short time, I have seen a great difference in my mum's mental health and well being from when she came to you, she is so much happier, content and well cared for. This has helped ease our minds, knowing that Mum is getting excellent care, attention and safe in your care home. A massive thank you to all of your dedicated staff, who are giving excellent care and comfort to my mum.
28 February 2023
Good experience overall and very caring staff who do their best to cater for the needs of residents. Friendly place with fine views overlooking the River Mersey and the city centre of Liverpool. Recommended.
27 February 2023
Amazing welcome for my mum. Staff have been great and very helpful. They are always telling us that if we need anything, to let them know.
02 February 2023
Since my mother moved into Mother Redcaps she has improved in every way by 100%. She is stronger, happier, more confident, eating more, more talkative, and looks younger and stronger. The staff are brilliant, friendly and extremely helpful. They talk to her like friends using her first name. She is even laughing which I never thought I would see again. I would recommend Mother Redcaps to everyone.
24 August 2022
My father was moved here following a hip operation and he was not well. The care received from all the staff and nurses on duty could not be faulted. We lost him at the end of June but even in his last days, he was treated with care and dignity. Thank you to all at Mother Redcaps Care Home you made a distressing time bearable.
01 December 2021
It's a lovely clean home and the manager is very professional. Mum was moved here from another home and has settled in well. The only problem is that her t.v is on the blink, as this is her only entertainment it's making her unhappy. We have asked the home to please fix the tv, to no avail. The home has a resident handyman and I believe the problem has been brought to his attention, however, no joy as tv is still going on and off all the time.
17 November 2021
Friendly staff and always willing to help.
20 November 2020
My sister settled into Redcaps after moving from another home. We are all so pleased she is now somewhere we believe she will be cared for with compassion, and believe she is now in her final home. We go for walks each Sunday, and since she has been at Mother Redcaps, we phone from outside and are able to speak to her and she is kindly brought to the widow so we can also see her when talking. We were given the home email address and have received emails regarding everything in the home. It is fascinating how much time and effort Mother Redcaps puts into making life so "norma;" for the residents.
13 October 2020
My sister entered Mother Redcaps 24/02/2020. On the same day, one of the staff took time to paint her fingernails! This was an indication of the high standard of personal care that she has continued to receive. The staff have gone out of their way to keep her happy and well looked after. An atmosphere of friendliness and efficiency pervades at Mother Redcaps. The staff have also been alert in assessing my sister's medical needs. They have acted quickly and referred her to doctors or hospital for medical advice. The nurse in charge has always been opened and detailed in reporting to me any information whether negative or positive. As I live 200 miles away, I have very much appreciated this feedback when I have phoned. Credit must be given to the staff of Mother Redcaps for their high standard of care and professionalism.
13 August 2020
Lovely home.
Latest Reviews for Mother Redcaps Care Home
05 March 2025
This home has helped my mum and supported myself so much since bringing my mum here. The staff are so friendly and I'm always welcomed with a smile and they always keep me updated with anything that goes on. My mum receives fantastic care with meal plans, personal care and activities, but most importantly she is treated with dignity. Finding out my mum has dementia was very difficult for myself, but the people here have helped support me with advice amd even just talk to me about how my day was. I fully recommend this home to anyone who has a family member or friend who needs care.
05 September 2024
Excellent service.
29 July 2024
I can't thank you enough for the care I have had while I was staying at the care home and I thank you all for the care. Thanks again to all the very pleasant staff.
29 February 2024
The staff are lovely and attentive to my mother-in-law. Her room is always clean and tidy.
08 December 2023
Dad has settled in well and feels happy and secure.
30 November 2023
My husband has been here for five months. Staff are very nice. Bedroom fine. Very picky with his food, most days he eats it.
17 October 2023
I love the home very much. The staff are wonderful and very helpful. If I need anything they are able to get it for me. It's like home.
17 October 2023
Very pleasant, staff are excellent, nice views. Nothing is too much trouble. Good food and service.
17 May 2023
Mother Redcaps Lincoln Road New Brighton. I am completely satisfied with the care and attention my friend is receiving. She has settled into her new home and environment far easier than I was expecting. It is so nice to hear and see that she is engaging with the other residents and staff as she lived on her own and only saw my husband and me for any conversation.
17 May 2023
Lovely friendly atmosphere. Great staff, always happy to help.
14 March 2023
Since my mother, who has only been in the care home for a short time, I have seen a great difference in my mum's mental health and well being from when she came to you, she is so much happier, content and well cared for. This has helped ease our minds, knowing that Mum is getting excellent care, attention and safe in your care home. A massive thank you to all of your dedicated staff, who are giving excellent care and comfort to my mum.
28 February 2023
Good experience overall and very caring staff who do their best to cater for the needs of residents. Friendly place with fine views overlooking the River Mersey and the city centre of Liverpool. Recommended.
27 February 2023
Amazing welcome for my mum. Staff have been great and very helpful. They are always telling us that if we need anything, to let them know.
02 February 2023
Since my mother moved into Mother Redcaps she has improved in every way by 100%. She is stronger, happier, more confident, eating more, more talkative, and looks younger and stronger. The staff are brilliant, friendly and extremely helpful. They talk to her like friends using her first name. She is even laughing which I never thought I would see again. I would recommend Mother Redcaps to everyone.
24 August 2022
My father was moved here following a hip operation and he was not well. The care received from all the staff and nurses on duty could not be faulted. We lost him at the end of June but even in his last days, he was treated with care and dignity. Thank you to all at Mother Redcaps Care Home you made a distressing time bearable.
01 December 2021
It's a lovely clean home and the manager is very professional. Mum was moved here from another home and has settled in well. The only problem is that her t.v is on the blink, as this is her only entertainment it's making her unhappy. We have asked the home to please fix the tv, to no avail. The home has a resident handyman and I believe the problem has been brought to his attention, however, no joy as tv is still going on and off all the time.
17 November 2021
Friendly staff and always willing to help.
20 November 2020
My sister settled into Redcaps after moving from another home. We are all so pleased she is now somewhere we believe she will be cared for with compassion, and believe she is now in her final home. We go for walks each Sunday, and since she has been at Mother Redcaps, we phone from outside and are able to speak to her and she is kindly brought to the widow so we can also see her when talking. We were given the home email address and have received emails regarding everything in the home. It is fascinating how much time and effort Mother Redcaps puts into making life so "norma;" for the residents.
13 October 2020
My sister entered Mother Redcaps 24/02/2020. On the same day, one of the staff took time to paint her fingernails! This was an indication of the high standard of personal care that she has continued to receive. The staff have gone out of their way to keep her happy and well looked after. An atmosphere of friendliness and efficiency pervades at Mother Redcaps. The staff have also been alert in assessing my sister's medical needs. They have acted quickly and referred her to doctors or hospital for medical advice. The nurse in charge has always been opened and detailed in reporting to me any information whether negative or positive. As I live 200 miles away, I have very much appreciated this feedback when I have phoned. Credit must be given to the staff of Mother Redcaps for their high standard of care and professionalism.
13 August 2020
Lovely home.