Submit a Review for Cypress Court Care Home
Broad Street, Crewe, CW1 3DH
View Full Details of Cypress Court Care HomeLatest Reviews for Cypress Court Care Home
29 November 2023
Always exceed our expectations with regard to the care of our mother. Nothing is too much trouble for the staff, all are friendly and attentive to our mother's daily needs. She's happy and we are extremely happy. 10/10.
09 November 2023
The staff at Cypress Court did an incredible job with my aunt, they provided the most wonderful care. The team at Cypress have such a nice caring, responsive and warm attitude, I could not recommend them more highly. With the manager at the helm, this place should be rated number one in the industry and thanks to making sure everything is taken care of.
09 November 2023
My mum is very settled here and seems content with all the staff who do a brilliant job.
14 August 2023
Your care for my sister has been second to none.
25 July 2023
All the staff were very kind and caring and helped in any and every way they could. It always felt a very safe environment to be in. My contact with the home could not move from his bed to anywhere without a lot of help which the staff very generously gave but he is a very intelligent man who needs stimulation. Most of the activities he couldn't get to. Several of the categories below I have no information on and therefore can't really comment on.
19 May 2023
My wife loves it at Cypress Court Care Home and she is well-liked by all. The staff are kind and nothing is too hard. The building is always clean and tidy.
22 March 2021
This home is absolutely lovely. Mum passed away in 2020. She was able to pass with dignity and compassion; the staff cared for her with great empathy; I will always remember that. The staff kept me well informed and I was able to see Mum. Mum's final journey was from Cypress Court, and it was lovely to see all staff say goodbye, so thank you and keep up the good work.
08 December 2020
My husband arrived at Cypress Court six weeks ago and has had wonderful care. He is coming to the end of his life and I am so grateful he is in this wonderful caring atmosphere.
30 November 2020
All members of staff have shown such compassion, care, friendliness and humour. Knowing that they care makes a huge difference and gives peace of mind when you need it most. I can't thank them enough for taking the time to support both my mum and I, whilst ensuring my dad is pain-free, comfortable and keeps his dignity. A brilliant team, thank you.
03 July 2020
My nan was well supported at the home; the staff supported her to return back to her own home. My grandad is enjoying his time in the home; he said that the staff always do their best for him.
03 July 2020
The staff at this home are very caring. When asked to do something for my brother it is done with kindness and patience and efficiency. If we have any problems they have been talked through and sorted out immediately. Some of the carers in this home have gone above and beyond their duty of care and feel more like friends to my brother. The handyman service at the home is excellent and nothing is too much trouble for them. Very helpful.
29 June 2020
I have not been able to visit my mother due to the COVID-19 shielding policy but family and I have spoken to her via phone calls and mother is quite happy. The staff has handled the shielding policies very professionally. The use of Facebook is a good idea and helps us to see how mother, fellow residents, and staff are coping at this difficult time.
29 June 2020
We are extremely satisfied with the care that my husband has at Cypress Court. All of the staff are very kind and courteous and go out of their way to keep the residents happy. He thoroughly enjoys all of his meals and the extra little treats during the day. The staff is always jolly and cheerful and the atmosphere in the home very relaxed. All the staff work extremely hard.
29 June 2020
I suffer a mental illness and being in this home has definitely helped me.
29 June 2020
Wonderful care staff; very helpful and pleasant.
18 February 2020
Weak management, some staff not doing their jobs properly, fees too high for the care provided.
03 February 2020
Staff are very caring and friendly and have provided and continue to provide excellent care for my father. They have taken the time to get to know him and understand his likes and dislikes well and he has settled down well. He particularly enjoys the social activities and is encouraged to join in as much as possible which is lovely as he was on his own at home before.
20 June 2019
After 12 months in another nursing home, it is like going from a 1 star to a 4 star. I am much more relaxed about my brother's welfare as are the rest of the family. I suppose no nursing home is 100%, but Cypress Court is far and away the best for my brother.
13 June 2019
Overall we are happy with my father's care. He is kept clean, safe and the food is of a good standard. Whenever we visit, he is sat alone in silence in his room. We would like for someone to switch his TV or radio on each morning. Occasionally, we have to ask to have his hair cut. Otherwise, we are happy with the standard of care provided.
05 June 2019
My brother has been in this care home for almost seven years. He has a progressive illness and has deteriorated greatly over that time. I really cannot complain about his care at all and the staff are very kind.
Latest Reviews for Cypress Court Care Home
29 November 2023
Always exceed our expectations with regard to the care of our mother. Nothing is too much trouble for the staff, all are friendly and attentive to our mother's daily needs. She's happy and we are extremely happy. 10/10.
09 November 2023
The staff at Cypress Court did an incredible job with my aunt, they provided the most wonderful care. The team at Cypress have such a nice caring, responsive and warm attitude, I could not recommend them more highly. With the manager at the helm, this place should be rated number one in the industry and thanks to making sure everything is taken care of.
09 November 2023
My mum is very settled here and seems content with all the staff who do a brilliant job.
14 August 2023
Your care for my sister has been second to none.
25 July 2023
All the staff were very kind and caring and helped in any and every way they could. It always felt a very safe environment to be in. My contact with the home could not move from his bed to anywhere without a lot of help which the staff very generously gave but he is a very intelligent man who needs stimulation. Most of the activities he couldn't get to. Several of the categories below I have no information on and therefore can't really comment on.
19 May 2023
My wife loves it at Cypress Court Care Home and she is well-liked by all. The staff are kind and nothing is too hard. The building is always clean and tidy.
22 March 2021
This home is absolutely lovely. Mum passed away in 2020. She was able to pass with dignity and compassion; the staff cared for her with great empathy; I will always remember that. The staff kept me well informed and I was able to see Mum. Mum's final journey was from Cypress Court, and it was lovely to see all staff say goodbye, so thank you and keep up the good work.
08 December 2020
My husband arrived at Cypress Court six weeks ago and has had wonderful care. He is coming to the end of his life and I am so grateful he is in this wonderful caring atmosphere.
30 November 2020
All members of staff have shown such compassion, care, friendliness and humour. Knowing that they care makes a huge difference and gives peace of mind when you need it most. I can't thank them enough for taking the time to support both my mum and I, whilst ensuring my dad is pain-free, comfortable and keeps his dignity. A brilliant team, thank you.
03 July 2020
My nan was well supported at the home; the staff supported her to return back to her own home. My grandad is enjoying his time in the home; he said that the staff always do their best for him.
03 July 2020
The staff at this home are very caring. When asked to do something for my brother it is done with kindness and patience and efficiency. If we have any problems they have been talked through and sorted out immediately. Some of the carers in this home have gone above and beyond their duty of care and feel more like friends to my brother. The handyman service at the home is excellent and nothing is too much trouble for them. Very helpful.
29 June 2020
I have not been able to visit my mother due to the COVID-19 shielding policy but family and I have spoken to her via phone calls and mother is quite happy. The staff has handled the shielding policies very professionally. The use of Facebook is a good idea and helps us to see how mother, fellow residents, and staff are coping at this difficult time.
29 June 2020
We are extremely satisfied with the care that my husband has at Cypress Court. All of the staff are very kind and courteous and go out of their way to keep the residents happy. He thoroughly enjoys all of his meals and the extra little treats during the day. The staff is always jolly and cheerful and the atmosphere in the home very relaxed. All the staff work extremely hard.
29 June 2020
I suffer a mental illness and being in this home has definitely helped me.
29 June 2020
Wonderful care staff; very helpful and pleasant.
18 February 2020
Weak management, some staff not doing their jobs properly, fees too high for the care provided.
03 February 2020
Staff are very caring and friendly and have provided and continue to provide excellent care for my father. They have taken the time to get to know him and understand his likes and dislikes well and he has settled down well. He particularly enjoys the social activities and is encouraged to join in as much as possible which is lovely as he was on his own at home before.
20 June 2019
After 12 months in another nursing home, it is like going from a 1 star to a 4 star. I am much more relaxed about my brother's welfare as are the rest of the family. I suppose no nursing home is 100%, but Cypress Court is far and away the best for my brother.
13 June 2019
Overall we are happy with my father's care. He is kept clean, safe and the food is of a good standard. Whenever we visit, he is sat alone in silence in his room. We would like for someone to switch his TV or radio on each morning. Occasionally, we have to ask to have his hair cut. Otherwise, we are happy with the standard of care provided.
05 June 2019
My brother has been in this care home for almost seven years. He has a progressive illness and has deteriorated greatly over that time. I really cannot complain about his care at all and the staff are very kind.