Submit a Review for Clayton Manor Care Home - Avery Healthcare
Rood Hill, Congleton, CW12 1YZ
View Full Details of Clayton Manor Care Home - Avery HealthcareLatest Reviews for Clayton Manor Care Home - Avery Healthcare
04 March 2025
Mum has been a resident for some time and the nursing care has been exemplary. Her health has improved and is now stable and she is comfortable in such pleasant surroundings. The staff treat her with dignity and are very friendly, providing a safe and welcoming environment. Thank you.
26 February 2025
My mum has been at Clayton Manor for over 2 years. She has very complex needs which can be challenging, however, she has been looked after so well and I feel very reassured that she is completely safe in their care. The nursing staff are warm and caring and they are extremely proactive when dealing with any health issues and I am kept well informed. The carers are friendly and always greet everyone with a smile. Yes, there are minor irritations at times, and nowhere is perfect, but when it comes to the important aspects of care, I would highly recommend Clayton Manor. It is a happy, safe, caring environment where the welfare of the residents is always a top priority.
30 January 2025
I cannot praise the staff enough for the care they provide for my mother, they go beyond their duties, especially over the last period dealing with the infections. The well-being staff do an amazing job of keeping all the residents happy and entertained.
30 January 2025
Found the care home to be a home from home. Comfortable room and residents are known by their names and not room numbers. Friendly and caring staff who take time with the residents. A varied menu and good portions. I recommend this home. From the manager to the folk who do the cleaning, it's a well-run home. Get yourselves on the waiting list.
27 January 2025
Lovely care home. Clean, comfortable, friendly atmosphere. All staff in all departments do their utmost to fulfil your needs. There is activities available everyday, lots of entertainment to suit everyone. There is a choice of food to suit any diet or request. The outside area is comfortable, with lovely outside furniture where you can relax and enjoy the sun shine. The garden room is also a lovely place to sit and relax or chat to friends or family. My mum is a resident at Clayton Manor Care Home and I wouldn't wish for her to be anywhere else. Thank you all at Clayton Manor.
27 January 2025
Mum's care has been very good, the staff are very caring and treat my mum with kindness and dignity. The nursing staff are excellent and pro active when mum has been unwell and getting her reviewed by the medical team quickly and subsequent hospital admission. My only gripe is sometimes things I have requested to be done for mum doesn't always transpire but we are working on this and it looks to be improving. My only other concern is the cleanliness of the room, the bedside table is dirty, there is very old dried food residue which has been there for some time on the sides of the table where there are pieces of wood to stop things falling off. I clean it myself with disinfectant wipes, which I leave in the room, but it needs a scrubbing brush if I'm honest. Other than these minor issues, I couldn't be happier that my mum is receiving good dignified care in an excellent nursing home which meets her complex medical needs, with caring staff and an excellent manager. Thank you.
23 January 2025
Right from the start, Clayton Manor Care Home gave a very warm and friendly welcome. A lovely spacious reception with a coffee bar area. The manager and all the staff greeted us with smiles and hello's. We were shown round and all our questions were answered. We were then taken into the manager who immediately made us feel welcome and her assurance of ensuring our relative would be treated with respect, care and dignity put us at our ease. So far everything we were told has certainly been true. They are doing everything they can to ensure our relative is being really cared for in every way.
23 January 2025
No care home is perfect, however the efforts of all the staff at Clayton Manor to keep our dad safe, treated and us informed during a recent spell of infection in the care home, were truly above and beyond. In our experience, this care home has a very good atmosphere of friendliness and care and every effort is made to keep residents entertained, safe and as healthy as is possible given their frailty and age.
23 January 2025
My dad has been living at Clayton Manor for over 2 years now. All the staff go out of their way to make sure the residents are happy and well looked after. They are so kind and get to know all the residents well. Care standards are high, and I am closely involved in dad's care. The nursing team is superb and I'm not exaggerating when I say their quick actions have saved my dad's life on more than one occasion. I know my dad is in good hands with them. They work very closely with the GP and that continuity is very beneficial to my dad, who has quite complex medical needs. Dad enjoys the entertainment, especially when they have singers or musicians or the children from the local nursery. We always receive a warm welcome from the friendly reception/admin team and any queries I have are answered quickly. The manager is excellent - really approachable for residents and relatives, her door is always open and she provides fantastic support to us all, always with good humour.
23 January 2025
Thank you all the staff at Clayton Manor for the wonderful care that you give my dear brother. As I was unfortunately able to be with him this Christmas, I know you made up for me not being there. I really appreciate everything you do to lift his mood when he's not feeling so good.
23 January 2025
I always receive a welcome when visiting, and am kept informed of any problems with regard to My wife's welfare. My wife has been in the home since June 2000, and at no time have there been any problems regarding her welfare or treatment. I can find no fault with her care.
23 January 2025
Clayton Manor Care Home is a wonderful care home. The staff are fantastic and the care is outstanding. Everyone goes the extra mile for residents. Having responsibility for a vulnerable loved requiring care can be loaded with worry and guilt but knowing that he is in such a great placement relieves that. Clayton has been outstanding since day one. I never have to worry about my dad. I know that his physical social and emotional well being is not just being met, but is paramount to everyone working in the home.
15 January 2025
I am pleased with what you do for my mother.
15 January 2025
Myself and my partner regularly visit a wonderful friend of ours who has been a resident at Clayton Manor for over a year now. We have always found all the staff to be very caring and kind. There are frequent activities and entertainment for the residents. The home has a lovely atmosphere with all the staff - nurses/support workers/domestic and carting staff doing their best to look after our friend.
15 January 2025
Mum has only been here just over 6 months. Everything is excellent. I am kept informed of everything that occurs. The manager and staff are excellent giving the best possible care. The residents are foremost in their minds.
15 January 2025
My mother has been a resident of Clayton Manor Care Home since 2019 and I remain very happy with the care provided. I have only recently returned to the area after years away, and the care home staff have kept me informed of developments in her health and care. My thanks to the staff for all they do for her.
13 January 2025
The staff have always been happy to help and keep us informed.
10 January 2025
Lovely place. Pleased with all care for my mum. Hoping she'll be back on her feet after being in hospital.
10 January 2025
Clayton Manor Care Home staff are lovely and very caring, and the home itself is kept very clean including residents' rooms. The manager is always on the ball, and really helpful, often under difficult circumstances. I'm confident my mum is in the best possible hands, receiving the best possible care.
10 January 2025
Great staff, really care for my aunty. Her husband is also very happy when he visits her, doesn't want to go home most days.
Latest Reviews for Clayton Manor Care Home - Avery Healthcare
04 March 2025
Mum has been a resident for some time and the nursing care has been exemplary. Her health has improved and is now stable and she is comfortable in such pleasant surroundings. The staff treat her with dignity and are very friendly, providing a safe and welcoming environment. Thank you.
26 February 2025
My mum has been at Clayton Manor for over 2 years. She has very complex needs which can be challenging, however, she has been looked after so well and I feel very reassured that she is completely safe in their care. The nursing staff are warm and caring and they are extremely proactive when dealing with any health issues and I am kept well informed. The carers are friendly and always greet everyone with a smile. Yes, there are minor irritations at times, and nowhere is perfect, but when it comes to the important aspects of care, I would highly recommend Clayton Manor. It is a happy, safe, caring environment where the welfare of the residents is always a top priority.
30 January 2025
I cannot praise the staff enough for the care they provide for my mother, they go beyond their duties, especially over the last period dealing with the infections. The well-being staff do an amazing job of keeping all the residents happy and entertained.
30 January 2025
Found the care home to be a home from home. Comfortable room and residents are known by their names and not room numbers. Friendly and caring staff who take time with the residents. A varied menu and good portions. I recommend this home. From the manager to the folk who do the cleaning, it's a well-run home. Get yourselves on the waiting list.
27 January 2025
Lovely care home. Clean, comfortable, friendly atmosphere. All staff in all departments do their utmost to fulfil your needs. There is activities available everyday, lots of entertainment to suit everyone. There is a choice of food to suit any diet or request. The outside area is comfortable, with lovely outside furniture where you can relax and enjoy the sun shine. The garden room is also a lovely place to sit and relax or chat to friends or family. My mum is a resident at Clayton Manor Care Home and I wouldn't wish for her to be anywhere else. Thank you all at Clayton Manor.
27 January 2025
Mum's care has been very good, the staff are very caring and treat my mum with kindness and dignity. The nursing staff are excellent and pro active when mum has been unwell and getting her reviewed by the medical team quickly and subsequent hospital admission. My only gripe is sometimes things I have requested to be done for mum doesn't always transpire but we are working on this and it looks to be improving. My only other concern is the cleanliness of the room, the bedside table is dirty, there is very old dried food residue which has been there for some time on the sides of the table where there are pieces of wood to stop things falling off. I clean it myself with disinfectant wipes, which I leave in the room, but it needs a scrubbing brush if I'm honest. Other than these minor issues, I couldn't be happier that my mum is receiving good dignified care in an excellent nursing home which meets her complex medical needs, with caring staff and an excellent manager. Thank you.
23 January 2025
Right from the start, Clayton Manor Care Home gave a very warm and friendly welcome. A lovely spacious reception with a coffee bar area. The manager and all the staff greeted us with smiles and hello's. We were shown round and all our questions were answered. We were then taken into the manager who immediately made us feel welcome and her assurance of ensuring our relative would be treated with respect, care and dignity put us at our ease. So far everything we were told has certainly been true. They are doing everything they can to ensure our relative is being really cared for in every way.
23 January 2025
No care home is perfect, however the efforts of all the staff at Clayton Manor to keep our dad safe, treated and us informed during a recent spell of infection in the care home, were truly above and beyond. In our experience, this care home has a very good atmosphere of friendliness and care and every effort is made to keep residents entertained, safe and as healthy as is possible given their frailty and age.
23 January 2025
My dad has been living at Clayton Manor for over 2 years now. All the staff go out of their way to make sure the residents are happy and well looked after. They are so kind and get to know all the residents well. Care standards are high, and I am closely involved in dad's care. The nursing team is superb and I'm not exaggerating when I say their quick actions have saved my dad's life on more than one occasion. I know my dad is in good hands with them. They work very closely with the GP and that continuity is very beneficial to my dad, who has quite complex medical needs. Dad enjoys the entertainment, especially when they have singers or musicians or the children from the local nursery. We always receive a warm welcome from the friendly reception/admin team and any queries I have are answered quickly. The manager is excellent - really approachable for residents and relatives, her door is always open and she provides fantastic support to us all, always with good humour.
23 January 2025
Thank you all the staff at Clayton Manor for the wonderful care that you give my dear brother. As I was unfortunately able to be with him this Christmas, I know you made up for me not being there. I really appreciate everything you do to lift his mood when he's not feeling so good.
23 January 2025
I always receive a welcome when visiting, and am kept informed of any problems with regard to My wife's welfare. My wife has been in the home since June 2000, and at no time have there been any problems regarding her welfare or treatment. I can find no fault with her care.
23 January 2025
Clayton Manor Care Home is a wonderful care home. The staff are fantastic and the care is outstanding. Everyone goes the extra mile for residents. Having responsibility for a vulnerable loved requiring care can be loaded with worry and guilt but knowing that he is in such a great placement relieves that. Clayton has been outstanding since day one. I never have to worry about my dad. I know that his physical social and emotional well being is not just being met, but is paramount to everyone working in the home.
15 January 2025
I am pleased with what you do for my mother.
15 January 2025
Myself and my partner regularly visit a wonderful friend of ours who has been a resident at Clayton Manor for over a year now. We have always found all the staff to be very caring and kind. There are frequent activities and entertainment for the residents. The home has a lovely atmosphere with all the staff - nurses/support workers/domestic and carting staff doing their best to look after our friend.
15 January 2025
Mum has only been here just over 6 months. Everything is excellent. I am kept informed of everything that occurs. The manager and staff are excellent giving the best possible care. The residents are foremost in their minds.
15 January 2025
My mother has been a resident of Clayton Manor Care Home since 2019 and I remain very happy with the care provided. I have only recently returned to the area after years away, and the care home staff have kept me informed of developments in her health and care. My thanks to the staff for all they do for her.
13 January 2025
The staff have always been happy to help and keep us informed.
10 January 2025
Lovely place. Pleased with all care for my mum. Hoping she'll be back on her feet after being in hospital.
10 January 2025
Clayton Manor Care Home staff are lovely and very caring, and the home itself is kept very clean including residents' rooms. The manager is always on the ball, and really helpful, often under difficult circumstances. I'm confident my mum is in the best possible hands, receiving the best possible care.
10 January 2025
Great staff, really care for my aunty. Her husband is also very happy when he visits her, doesn't want to go home most days.