Submit a Review for Mount Hall Care Home
Flash Lane, Bollington, Macclesfield, SK10 5AQ
View Full Details of Mount Hall Care HomeLatest Reviews for Mount Hall Care Home
07 March 2025
I have visited my friend on a regular basis for past 3 years. Personaly experience first class in every respect - comfort/care/concern of staff for my friend is fantastic and know he is in best hands and care possible I have been a visitor many years in past and always considered care and facilities excellent and recommend *5 star plus*
06 March 2025
Since mt friend has been at Mount Hall she has settled down well. She came from another care home which was not suited, but Mount Hall really does suit. She has been out on trips, which is hard for her, but they do it, she feels at home here.
22 January 2025
At Mount Hall, the emphasis is very much on care; the staff took time to get to know Mum and she was very well looked after, during her, sadly too short, stay. That level of care extended to our wider family, making what could have been a really challenging time, one that I will look back on with fond memories. My only regret is that Mum didn't get to enjoy the full extent of the beautiful setting and the wide range of activities. However, the views from her window helped make up for this. Thank you to everyone for all the care and support.
03 January 2025
We are so thrilled that Mum is safe, happy, and cared for excellently here. Mum said to me: "It's a lovely place to live, I'm so happy here!" She knows everyone and the kindness of the care staff, nurses and administration team is beyond excellent.
03 January 2025
It has been a wonderful experience to find Mount Hall as a permanent residence for my mother. The home is just that "it is homey". The decor and all the equipment i.e. beds are up to date and the presentation is excellent. The chef-prepared meals are tempting and nutritious. We are delighted Mum is in such good hands.
11 November 2024
Mount Hall Care Home is set on beautiful grounds with panoramic views over the countryside. A warm welcome by all the staff who work as a team providing individual care for my Mum. The nurses communicate with the nursing home GP so immediately the best possible high standard of care is achieved. The carers are so respectful, compassionate, and conscientious making Mum comfortable and relaxed. At meal times all staff are involved in assisting residents, Mum is given choices of varied nutritional diets every day. Mum's room is inviting, cleanliness is very important to the home. Only last week all the downstairs carpets were changed. Mum's laundry is beautifully washed, and nothing is ever misplaced. I'm so happy Mum is here surrounded by a professional, friendly team.
23 October 2024
Mount Hall is a lovely place to be cared for by all the staff. My husband had to go into hospital where he sadly passed, but he would have liked to spend his last days at Mount Hall but was too ill. If I need permanent care in the future, I will be pleased to stay there.
09 September 2024
I am very pleased with the care my next of kin is getting. Staff are caring and patient. Her room is lovely and arranged according to her preferences. She is happy and settled.
02 September 2024
I recently went on holiday feeling rather guilty at leaving my mum behind - we had initially planned the holiday with her, prior to her stroke. With thanks to the staff, I was able to update Mum with emails and photographs, which benefitted both Mum and myself! Very much appreciated.
18 July 2024
The care home is friendly and caring. I feel very confident that my father is looked after well and valued as a person. Many thanks to everyone for all you do.
12 July 2024
Staff very friendly and attentive. Nothing too much trouble.
11 June 2024
Beautiful house set in stunning grounds with far-reaching views of the Cheshire countryside. The nursing and care staff are amazing. Food is good and there are lots of activities for the residents including canal boat trips and live music. My dad is very happy and settled here and I feel very welcome when I visit. Has completely taken away any worry that I had when my dad was living independently. Thanks to all at Mount Hall!
29 May 2024
We visited several care homes before deciding upon Mount Hall for my mum. We have not been disappointed! The level of care, support and understanding has been exceptional. The staff are wonderful and showed considerable patience when Mum was settling in. Mum is thoroughly enjoying her stay at Mount Hall and is enjoying the many stimulating activities. She is having a new lease of life.
17 May 2024
Our parents became residents at Mount Hall in January 2024. The staff made great efforts to help them settle in and also kept us fully informed of the process each step of the way. We cannot stress how impressed we are with the staff at Mount Hall in relation to our parents' medical needs and day-to-day care and also with the housekeeping and maintenance of the home and the range of imaginative and creative activities offered each week. The standard and quality of the meals is really excellent. The management team are very friendly and always has a listening ear and goes above and beyond what we would have expected. Everyone is very friendly and there are lots of smiles and laughter every time we visit. Our parents settled quickly and appreciate the home, its beautiful setting and the professionalism of all the staff. The home helped us to host a small 100th party for our dad recently and nothing was too much trouble. We feel very lucky to have found Mount Hall.
16 February 2024
The care at Mount Hall was very good. Staff very helpful and kind. The room was spacious with a lovely view. The food was the only letdown, there is definitely room for improvement! I would, however, recommend Mount Hall to a friend or relative.
31 January 2024
Since my last review, the care staff have appeared more stable, with friendly, helpful carers who my aunt understands. The activities have also improved, my aunt especially enjoys the musical entertainers. Unfortunately, she has a very old-fashioned wheelchair which doesn't have a folding backrest which makes it difficult for us to take my aunt out. There were troubles with the cook/chef at New Year, this has been resolved now.
11 December 2023
My late wife resided at Mount Hall Care Home for the last 7 years. Due to a stroke in April 2011, she suffered massive brain damage that rendered her unable to communicate and speak normally. The stroke also affected her other bodily systems, comprehension and memory. From her 1st day at the home, she was made welcome, and she was cared for and nursed to a high standard. She was always treated with high regard, respect and dignity. She made friends with several residents and members of staff alike. With my wife at Mount Hall, I found that I could be at ease, due to the knowledge that the standard of care being given to her was first class.
07 December 2023
Mum was only at Mount Hall for a very short time but was immediately made comfortable and secure. We were able to access the room prior to her arrival to bring her personal effects and make it more homely. The staff were incredibly kind and caring whilst maintaining a professional approach. We can't thank everyone at Mount Hall enough for looking after Mum in her final days and helping us through a very different time.
01 November 2023
My father has been a resident at Mount Hall Care Home since July 2023. We have been very pleased with the care and attention he has received. It took him a while to settle as it is a big change for him being away from my mum and also relocating from Yorkshire to Cheshire. (My mum is now over here too so is visiting regularly). Throughout this time the staff have been kind and attentive to all his needs and feelings. The home is friendly and professional. It is clean and the residents are kept very clean too. The food is of good quality and there is always choice which is nice. My dad particularly likes the location of Mount Hall and the view from his window. The activities are run well and are varied and my dad has begun to enjoy these. The one thing I would say is that I wish there was a church service of some kind offered. Even just communion. My dad has always gone to church and I think it would be a huge benefit to him to have this spiritual input.
31 October 2023
Very friendly and welcoming staff. The home always feels fresh and clean. Good range of daily entertainment. Prompt response to requests and queries. Smooth transition for my mum from living at home. Lovely grounds and a short distance to local amenities.
Latest Reviews for Mount Hall Care Home
07 March 2025
I have visited my friend on a regular basis for past 3 years. Personaly experience first class in every respect - comfort/care/concern of staff for my friend is fantastic and know he is in best hands and care possible I have been a visitor many years in past and always considered care and facilities excellent and recommend *5 star plus*
06 March 2025
Since mt friend has been at Mount Hall she has settled down well. She came from another care home which was not suited, but Mount Hall really does suit. She has been out on trips, which is hard for her, but they do it, she feels at home here.
22 January 2025
At Mount Hall, the emphasis is very much on care; the staff took time to get to know Mum and she was very well looked after, during her, sadly too short, stay. That level of care extended to our wider family, making what could have been a really challenging time, one that I will look back on with fond memories. My only regret is that Mum didn't get to enjoy the full extent of the beautiful setting and the wide range of activities. However, the views from her window helped make up for this. Thank you to everyone for all the care and support.
03 January 2025
We are so thrilled that Mum is safe, happy, and cared for excellently here. Mum said to me: "It's a lovely place to live, I'm so happy here!" She knows everyone and the kindness of the care staff, nurses and administration team is beyond excellent.
03 January 2025
It has been a wonderful experience to find Mount Hall as a permanent residence for my mother. The home is just that "it is homey". The decor and all the equipment i.e. beds are up to date and the presentation is excellent. The chef-prepared meals are tempting and nutritious. We are delighted Mum is in such good hands.
11 November 2024
Mount Hall Care Home is set on beautiful grounds with panoramic views over the countryside. A warm welcome by all the staff who work as a team providing individual care for my Mum. The nurses communicate with the nursing home GP so immediately the best possible high standard of care is achieved. The carers are so respectful, compassionate, and conscientious making Mum comfortable and relaxed. At meal times all staff are involved in assisting residents, Mum is given choices of varied nutritional diets every day. Mum's room is inviting, cleanliness is very important to the home. Only last week all the downstairs carpets were changed. Mum's laundry is beautifully washed, and nothing is ever misplaced. I'm so happy Mum is here surrounded by a professional, friendly team.
23 October 2024
Mount Hall is a lovely place to be cared for by all the staff. My husband had to go into hospital where he sadly passed, but he would have liked to spend his last days at Mount Hall but was too ill. If I need permanent care in the future, I will be pleased to stay there.
09 September 2024
I am very pleased with the care my next of kin is getting. Staff are caring and patient. Her room is lovely and arranged according to her preferences. She is happy and settled.
02 September 2024
I recently went on holiday feeling rather guilty at leaving my mum behind - we had initially planned the holiday with her, prior to her stroke. With thanks to the staff, I was able to update Mum with emails and photographs, which benefitted both Mum and myself! Very much appreciated.
18 July 2024
The care home is friendly and caring. I feel very confident that my father is looked after well and valued as a person. Many thanks to everyone for all you do.
12 July 2024
Staff very friendly and attentive. Nothing too much trouble.
11 June 2024
Beautiful house set in stunning grounds with far-reaching views of the Cheshire countryside. The nursing and care staff are amazing. Food is good and there are lots of activities for the residents including canal boat trips and live music. My dad is very happy and settled here and I feel very welcome when I visit. Has completely taken away any worry that I had when my dad was living independently. Thanks to all at Mount Hall!
29 May 2024
We visited several care homes before deciding upon Mount Hall for my mum. We have not been disappointed! The level of care, support and understanding has been exceptional. The staff are wonderful and showed considerable patience when Mum was settling in. Mum is thoroughly enjoying her stay at Mount Hall and is enjoying the many stimulating activities. She is having a new lease of life.
17 May 2024
Our parents became residents at Mount Hall in January 2024. The staff made great efforts to help them settle in and also kept us fully informed of the process each step of the way. We cannot stress how impressed we are with the staff at Mount Hall in relation to our parents' medical needs and day-to-day care and also with the housekeeping and maintenance of the home and the range of imaginative and creative activities offered each week. The standard and quality of the meals is really excellent. The management team are very friendly and always has a listening ear and goes above and beyond what we would have expected. Everyone is very friendly and there are lots of smiles and laughter every time we visit. Our parents settled quickly and appreciate the home, its beautiful setting and the professionalism of all the staff. The home helped us to host a small 100th party for our dad recently and nothing was too much trouble. We feel very lucky to have found Mount Hall.
16 February 2024
The care at Mount Hall was very good. Staff very helpful and kind. The room was spacious with a lovely view. The food was the only letdown, there is definitely room for improvement! I would, however, recommend Mount Hall to a friend or relative.
31 January 2024
Since my last review, the care staff have appeared more stable, with friendly, helpful carers who my aunt understands. The activities have also improved, my aunt especially enjoys the musical entertainers. Unfortunately, she has a very old-fashioned wheelchair which doesn't have a folding backrest which makes it difficult for us to take my aunt out. There were troubles with the cook/chef at New Year, this has been resolved now.
11 December 2023
My late wife resided at Mount Hall Care Home for the last 7 years. Due to a stroke in April 2011, she suffered massive brain damage that rendered her unable to communicate and speak normally. The stroke also affected her other bodily systems, comprehension and memory. From her 1st day at the home, she was made welcome, and she was cared for and nursed to a high standard. She was always treated with high regard, respect and dignity. She made friends with several residents and members of staff alike. With my wife at Mount Hall, I found that I could be at ease, due to the knowledge that the standard of care being given to her was first class.
07 December 2023
Mum was only at Mount Hall for a very short time but was immediately made comfortable and secure. We were able to access the room prior to her arrival to bring her personal effects and make it more homely. The staff were incredibly kind and caring whilst maintaining a professional approach. We can't thank everyone at Mount Hall enough for looking after Mum in her final days and helping us through a very different time.
01 November 2023
My father has been a resident at Mount Hall Care Home since July 2023. We have been very pleased with the care and attention he has received. It took him a while to settle as it is a big change for him being away from my mum and also relocating from Yorkshire to Cheshire. (My mum is now over here too so is visiting regularly). Throughout this time the staff have been kind and attentive to all his needs and feelings. The home is friendly and professional. It is clean and the residents are kept very clean too. The food is of good quality and there is always choice which is nice. My dad particularly likes the location of Mount Hall and the view from his window. The activities are run well and are varied and my dad has begun to enjoy these. The one thing I would say is that I wish there was a church service of some kind offered. Even just communion. My dad has always gone to church and I think it would be a huge benefit to him to have this spiritual input.
31 October 2023
Very friendly and welcoming staff. The home always feels fresh and clean. Good range of daily entertainment. Prompt response to requests and queries. Smooth transition for my mum from living at home. Lovely grounds and a short distance to local amenities.