Submit a Review for Mount Hall Care Home
Flash Lane, Bollington, Macclesfield, SK10 5AQ
View Full Details of Mount Hall Care HomeLatest Reviews for Mount Hall Care Home
08 April 2025
I have just spent 2 weeks here and everything has been wonderful everyone kind caring helpful nothing to much trouble food very good you couldn't ask for more staff everyone wonderful thank you so much for having me I will miss everyone here very much.
02 April 2025
Very impressed with care home. very friendly + warm atmosphere. Very clean environment, laundry very efficient. Food tasty + well presented. Manager arranged a new specialist chair for my mum to use the company came and measured + supplied all within a week at no cost to us. We were very grateful for this as mum can go into lounge or look out at the view. Thank you
26 March 2025
I visited a friend who is only in the home for a short time & therefore it was a one off visit. I was impressed with the home and the staff and my friend was being looked after very well & is happy there. I am not able to comment on some of the options as I visited her in one of the communal rooms and obviously cannot comment on safety, value for money, management and rooms.
24 March 2025
My father-in-law was in Mount Hall for three and a half weeks in for end of life care. He was treated with respect and dignity from all the staff. They tried on a daily basis to include him in activities, which they succeeded to do. They gave him time with personal care and nothing was too much trouble. He had very little appetite but they tried every day to tempt him with his favourite foods Every member of staff was dedicated to his needs, and had time to chat with him. He loved it there! He felt reloved and cared for. As a family we are extremely grateful to everyone and could not have hoped for a better ending to his life
07 March 2025
I have visited my friend on a regular basis for past 3 years. Personaly experience first class in every respect - comfort/care/concern of staff for my friend is fantastic and know he is in best hands and care possible I have been a visitor many years in past and always considered care and facilities excellent and recommend *5 star plus*
06 March 2025
Since mt friend has been at Mount Hall she has settled down well. She came from another care home which was not suited, but Mount Hall really does suit. She has been out on trips, which is hard for her, but they do it, she feels at home here.
22 January 2025
At Mount Hall, the emphasis is very much on care; the staff took time to get to know Mum and she was very well looked after, during her, sadly too short, stay. That level of care extended to our wider family, making what could have been a really challenging time, one that I will look back on with fond memories. My only regret is that Mum didn't get to enjoy the full extent of the beautiful setting and the wide range of activities. However, the views from her window helped make up for this. Thank you to everyone for all the care and support.
03 January 2025
We are so thrilled that Mum is safe, happy, and cared for excellently here. Mum said to me: "It's a lovely place to live, I'm so happy here!" She knows everyone and the kindness of the care staff, nurses and administration team is beyond excellent.
03 January 2025
It has been a wonderful experience to find Mount Hall as a permanent residence for my mother. The home is just that "it is homey". The decor and all the equipment i.e. beds are up to date and the presentation is excellent. The chef-prepared meals are tempting and nutritious. We are delighted Mum is in such good hands.
11 November 2024
Mount Hall Care Home is set on beautiful grounds with panoramic views over the countryside. A warm welcome by all the staff who work as a team providing individual care for my Mum. The nurses communicate with the nursing home GP so immediately the best possible high standard of care is achieved. The carers are so respectful, compassionate, and conscientious making Mum comfortable and relaxed. At meal times all staff are involved in assisting residents, Mum is given choices of varied nutritional diets every day. Mum's room is inviting, cleanliness is very important to the home. Only last week all the downstairs carpets were changed. Mum's laundry is beautifully washed, and nothing is ever misplaced. I'm so happy Mum is here surrounded by a professional, friendly team.
23 October 2024
Mount Hall is a lovely place to be cared for by all the staff. My husband had to go into hospital where he sadly passed, but he would have liked to spend his last days at Mount Hall but was too ill. If I need permanent care in the future, I will be pleased to stay there.
09 September 2024
I am very pleased with the care my next of kin is getting. Staff are caring and patient. Her room is lovely and arranged according to her preferences. She is happy and settled.
02 September 2024
I recently went on holiday feeling rather guilty at leaving my mum behind - we had initially planned the holiday with her, prior to her stroke. With thanks to the staff, I was able to update Mum with emails and photographs, which benefitted both Mum and myself! Very much appreciated.
18 July 2024
The care home is friendly and caring. I feel very confident that my father is looked after well and valued as a person. Many thanks to everyone for all you do.
12 July 2024
Staff very friendly and attentive. Nothing too much trouble.
11 June 2024
Beautiful house set in stunning grounds with far-reaching views of the Cheshire countryside. The nursing and care staff are amazing. Food is good and there are lots of activities for the residents including canal boat trips and live music. My dad is very happy and settled here and I feel very welcome when I visit. Has completely taken away any worry that I had when my dad was living independently. Thanks to all at Mount Hall!
29 May 2024
We visited several care homes before deciding upon Mount Hall for my mum. We have not been disappointed! The level of care, support and understanding has been exceptional. The staff are wonderful and showed considerable patience when Mum was settling in. Mum is thoroughly enjoying her stay at Mount Hall and is enjoying the many stimulating activities. She is having a new lease of life.
17 May 2024
Our parents became residents at Mount Hall in January 2024. The staff made great efforts to help them settle in and also kept us fully informed of the process each step of the way. We cannot stress how impressed we are with the staff at Mount Hall in relation to our parents' medical needs and day-to-day care and also with the housekeeping and maintenance of the home and the range of imaginative and creative activities offered each week. The standard and quality of the meals is really excellent. The management team are very friendly and always has a listening ear and goes above and beyond what we would have expected. Everyone is very friendly and there are lots of smiles and laughter every time we visit. Our parents settled quickly and appreciate the home, its beautiful setting and the professionalism of all the staff. The home helped us to host a small 100th party for our dad recently and nothing was too much trouble. We feel very lucky to have found Mount Hall.
16 February 2024
The care at Mount Hall was very good. Staff very helpful and kind. The room was spacious with a lovely view. The food was the only letdown, there is definitely room for improvement! I would, however, recommend Mount Hall to a friend or relative.
31 January 2024
Since my last review, the care staff have appeared more stable, with friendly, helpful carers who my aunt understands. The activities have also improved, my aunt especially enjoys the musical entertainers. Unfortunately, she has a very old-fashioned wheelchair which doesn't have a folding backrest which makes it difficult for us to take my aunt out. There were troubles with the cook/chef at New Year, this has been resolved now.
Latest Reviews for Mount Hall Care Home
08 April 2025
I have just spent 2 weeks here and everything has been wonderful everyone kind caring helpful nothing to much trouble food very good you couldn't ask for more staff everyone wonderful thank you so much for having me I will miss everyone here very much.
02 April 2025
Very impressed with care home. very friendly + warm atmosphere. Very clean environment, laundry very efficient. Food tasty + well presented. Manager arranged a new specialist chair for my mum to use the company came and measured + supplied all within a week at no cost to us. We were very grateful for this as mum can go into lounge or look out at the view. Thank you
26 March 2025
I visited a friend who is only in the home for a short time & therefore it was a one off visit. I was impressed with the home and the staff and my friend was being looked after very well & is happy there. I am not able to comment on some of the options as I visited her in one of the communal rooms and obviously cannot comment on safety, value for money, management and rooms.
24 March 2025
My father-in-law was in Mount Hall for three and a half weeks in for end of life care. He was treated with respect and dignity from all the staff. They tried on a daily basis to include him in activities, which they succeeded to do. They gave him time with personal care and nothing was too much trouble. He had very little appetite but they tried every day to tempt him with his favourite foods Every member of staff was dedicated to his needs, and had time to chat with him. He loved it there! He felt reloved and cared for. As a family we are extremely grateful to everyone and could not have hoped for a better ending to his life
07 March 2025
I have visited my friend on a regular basis for past 3 years. Personaly experience first class in every respect - comfort/care/concern of staff for my friend is fantastic and know he is in best hands and care possible I have been a visitor many years in past and always considered care and facilities excellent and recommend *5 star plus*
06 March 2025
Since mt friend has been at Mount Hall she has settled down well. She came from another care home which was not suited, but Mount Hall really does suit. She has been out on trips, which is hard for her, but they do it, she feels at home here.
22 January 2025
At Mount Hall, the emphasis is very much on care; the staff took time to get to know Mum and she was very well looked after, during her, sadly too short, stay. That level of care extended to our wider family, making what could have been a really challenging time, one that I will look back on with fond memories. My only regret is that Mum didn't get to enjoy the full extent of the beautiful setting and the wide range of activities. However, the views from her window helped make up for this. Thank you to everyone for all the care and support.
03 January 2025
We are so thrilled that Mum is safe, happy, and cared for excellently here. Mum said to me: "It's a lovely place to live, I'm so happy here!" She knows everyone and the kindness of the care staff, nurses and administration team is beyond excellent.
03 January 2025
It has been a wonderful experience to find Mount Hall as a permanent residence for my mother. The home is just that "it is homey". The decor and all the equipment i.e. beds are up to date and the presentation is excellent. The chef-prepared meals are tempting and nutritious. We are delighted Mum is in such good hands.
11 November 2024
Mount Hall Care Home is set on beautiful grounds with panoramic views over the countryside. A warm welcome by all the staff who work as a team providing individual care for my Mum. The nurses communicate with the nursing home GP so immediately the best possible high standard of care is achieved. The carers are so respectful, compassionate, and conscientious making Mum comfortable and relaxed. At meal times all staff are involved in assisting residents, Mum is given choices of varied nutritional diets every day. Mum's room is inviting, cleanliness is very important to the home. Only last week all the downstairs carpets were changed. Mum's laundry is beautifully washed, and nothing is ever misplaced. I'm so happy Mum is here surrounded by a professional, friendly team.
23 October 2024
Mount Hall is a lovely place to be cared for by all the staff. My husband had to go into hospital where he sadly passed, but he would have liked to spend his last days at Mount Hall but was too ill. If I need permanent care in the future, I will be pleased to stay there.
09 September 2024
I am very pleased with the care my next of kin is getting. Staff are caring and patient. Her room is lovely and arranged according to her preferences. She is happy and settled.
02 September 2024
I recently went on holiday feeling rather guilty at leaving my mum behind - we had initially planned the holiday with her, prior to her stroke. With thanks to the staff, I was able to update Mum with emails and photographs, which benefitted both Mum and myself! Very much appreciated.
18 July 2024
The care home is friendly and caring. I feel very confident that my father is looked after well and valued as a person. Many thanks to everyone for all you do.
12 July 2024
Staff very friendly and attentive. Nothing too much trouble.
11 June 2024
Beautiful house set in stunning grounds with far-reaching views of the Cheshire countryside. The nursing and care staff are amazing. Food is good and there are lots of activities for the residents including canal boat trips and live music. My dad is very happy and settled here and I feel very welcome when I visit. Has completely taken away any worry that I had when my dad was living independently. Thanks to all at Mount Hall!
29 May 2024
We visited several care homes before deciding upon Mount Hall for my mum. We have not been disappointed! The level of care, support and understanding has been exceptional. The staff are wonderful and showed considerable patience when Mum was settling in. Mum is thoroughly enjoying her stay at Mount Hall and is enjoying the many stimulating activities. She is having a new lease of life.
17 May 2024
Our parents became residents at Mount Hall in January 2024. The staff made great efforts to help them settle in and also kept us fully informed of the process each step of the way. We cannot stress how impressed we are with the staff at Mount Hall in relation to our parents' medical needs and day-to-day care and also with the housekeeping and maintenance of the home and the range of imaginative and creative activities offered each week. The standard and quality of the meals is really excellent. The management team are very friendly and always has a listening ear and goes above and beyond what we would have expected. Everyone is very friendly and there are lots of smiles and laughter every time we visit. Our parents settled quickly and appreciate the home, its beautiful setting and the professionalism of all the staff. The home helped us to host a small 100th party for our dad recently and nothing was too much trouble. We feel very lucky to have found Mount Hall.
16 February 2024
The care at Mount Hall was very good. Staff very helpful and kind. The room was spacious with a lovely view. The food was the only letdown, there is definitely room for improvement! I would, however, recommend Mount Hall to a friend or relative.
31 January 2024
Since my last review, the care staff have appeared more stable, with friendly, helpful carers who my aunt understands. The activities have also improved, my aunt especially enjoys the musical entertainers. Unfortunately, she has a very old-fashioned wheelchair which doesn't have a folding backrest which makes it difficult for us to take my aunt out. There were troubles with the cook/chef at New Year, this has been resolved now.