Well Street, Winsford, CW7 1HZ
View Full Details of Westwood CourtHave excellent relations with staff, all speak to them clinical, cleaners, laundry and care. Nothing is too much trouble, some staff telephone if anything out of the ordinary happens. Kept well informed. There are many homely things, cat wonders around, chickens in the garden, I can hear cockerel crowing now, which takes 'wife and I' back to the countryside. She has been here for over three years; if in future I need care, will be happy to come here.
My brother moved here on 28th August. In the past few months I have found the staff across all areas to be very respectful and very helpful, very honest if and when things don't quite workout and very willing to learn how to deliver a fantastic level of support on all fronts.
Westwood Court have cared for my mum for last 5 years. I have always found the staff to be readily available and very supportive and caring towards myself and my mum, nothing is too much trouble. They would go above and beyond to build a strong relationship with my mum. Taking the time to find out what she loved and organised activities that they knew she would love, these included many visits from animals. The resident cat and budgie made it feel like a home away from home. The office staff were also very informative and helpful. Sadly it did come to end of life care which is something myself and the whole family were dreading but at an awful time it was made easier by all staff who were amazing explaining each step and ensuring we all had the support we needed. I just want to say a heartfelt Thank You to all at Westwood Court.
Mum has been in Westwood court for 3 and a half years, she has received excellent care throughout. Dignity, professionalism and basic needs are always met with lots of hugs and laughs imbetween. Some of the staff have been here years. Food is abundant with chocolate and biscuits and birthdays are always celebrated with a cake. The home has undergone extensive renovations both inside and outside. The lounge space is now bright and open with a designated dining area and new chairs with bright fabric curtains, creating a very peaceful space to relax. Communication is also good, any incident however small is reported and there are always staff available to answer any questions. I would recommend Westwood Court to anyone looking for that care home with an extra special touch with amazing staff.
My father spent nearly 12 months at Westwood Court due to challenges faced by his dementia. We were extremely impressed by the level of thoroughness, professionalism and dignity that was evident. Staffing levels are not only good but also staff retention extremely high, always seeming to be happy and willing to help in any way. Nursing staff have by and large, been there for many years and demonstrate a great relationship with their carer colleagues and thorough understanding of their charges. Rooms are of a reasonable size, food plentiful and nutritious. The Home appears to be extremely well organised and it was quite clear that my father had prescribed creams and ointments applied regularly to affected areas of his skin and as a result, his overall skin condition improved. We have no doubts whatsoever about the exemplary care provided to my father before he sadly passed away. As a family, we are in debt and recommend the Home to anyone considering placing a loved one in this facility.
My wife moved to Westwood Court in February 2017 having spent 18 months prior to this at another local care home. The professionalism, care, love and understanding of my wife's condition has been without question wonderful. The feeling I get when visiting my wife is of warmth and every person there conveys this feeling. I have never worried about the care given and the welcome I receive makes me feel like one of the family. My wife's care and comfort is without question excellent and I would have no problems in recommending Westwood Court Winsford to anyone.
Have excellent relations with staff, all speak to them clinical, cleaners, laundry and care. Nothing is too much trouble, some staff telephone if anything out of the ordinary happens. Kept well informed. There are many homely things, cat wonders around, chickens in the garden, I can hear cockerel crowing now, which takes 'wife and I' back to the countryside. She has been here for over three years; if in future I need care, will be happy to come here.
My brother moved here on 28th August. In the past few months I have found the staff across all areas to be very respectful and very helpful, very honest if and when things don't quite workout and very willing to learn how to deliver a fantastic level of support on all fronts.
Westwood Court have cared for my mum for last 5 years. I have always found the staff to be readily available and very supportive and caring towards myself and my mum, nothing is too much trouble. They would go above and beyond to build a strong relationship with my mum. Taking the time to find out what she loved and organised activities that they knew she would love, these included many visits from animals. The resident cat and budgie made it feel like a home away from home. The office staff were also very informative and helpful. Sadly it did come to end of life care which is something myself and the whole family were dreading but at an awful time it was made easier by all staff who were amazing explaining each step and ensuring we all had the support we needed. I just want to say a heartfelt Thank You to all at Westwood Court.
Mum has been in Westwood court for 3 and a half years, she has received excellent care throughout. Dignity, professionalism and basic needs are always met with lots of hugs and laughs imbetween. Some of the staff have been here years. Food is abundant with chocolate and biscuits and birthdays are always celebrated with a cake. The home has undergone extensive renovations both inside and outside. The lounge space is now bright and open with a designated dining area and new chairs with bright fabric curtains, creating a very peaceful space to relax. Communication is also good, any incident however small is reported and there are always staff available to answer any questions. I would recommend Westwood Court to anyone looking for that care home with an extra special touch with amazing staff.
My father spent nearly 12 months at Westwood Court due to challenges faced by his dementia. We were extremely impressed by the level of thoroughness, professionalism and dignity that was evident. Staffing levels are not only good but also staff retention extremely high, always seeming to be happy and willing to help in any way. Nursing staff have by and large, been there for many years and demonstrate a great relationship with their carer colleagues and thorough understanding of their charges. Rooms are of a reasonable size, food plentiful and nutritious. The Home appears to be extremely well organised and it was quite clear that my father had prescribed creams and ointments applied regularly to affected areas of his skin and as a result, his overall skin condition improved. We have no doubts whatsoever about the exemplary care provided to my father before he sadly passed away. As a family, we are in debt and recommend the Home to anyone considering placing a loved one in this facility.
My wife moved to Westwood Court in February 2017 having spent 18 months prior to this at another local care home. The professionalism, care, love and understanding of my wife's condition has been without question wonderful. The feeling I get when visiting my wife is of warmth and every person there conveys this feeling. I have never worried about the care given and the welcome I receive makes me feel like one of the family. My wife's care and comfort is without question excellent and I would have no problems in recommending Westwood Court Winsford to anyone.