Addison Street, Accrington, BB5 6AG
View Full Details of Pennine ViewWithout exception, laundry, maintenance, care and nursing staff, were all excellent. Could not ask for more. Never once saw a resident treated with other than the greatest kindness and consideration, even in the most difficult circumstances. A happy and bright environment. The manager was extremely helpful and answered all our queries simply and efficiently.
My sister-in-law was admitted yesterday and the welcome was incredible. Made to feel welcome immediately and all staff were brilliant. It made a very stressful situation so much easier. My relative remained calm throughout and gave us a smile when we left. If this care continues we will have no concerns at all.
This is my second review of the Care Home and follows the recent passing of my mother-in-law after just over two years in their care. Whilst my wife and I have always been happy with the care provided, the love and help provided over the last weeks have been exceptional with the staff going above and beyond to ensure that her final days were peaceful and she was not left alone. We always maintained a two-way dialogue with the staff and felt able to discuss any concerns that we had as they arose and received positive responses. Would I recommend Pennine View? Absolutely.
Pennine View is a lovely home. I knew it was going to be the home for my dad as soon as I walked in. In the short time my dad has been there, all the staff are warm and welcoming. They treat my dad with kindness, consideration and compassion. There is always someone available and the manager is always available also. They take their time to learn what my dad's likes and dislikes are and respect his wishes. The lounge/dining room is open and welcoming, always staff available, nothing is too much trouble. He is now receiving the love, care and support he deserves. Thank you all at Pennine View.
Mum was admitted on 31.12.2023 in a very distressed state following an appalling experience in a previous care home (admitted there on 08.12.2023). As a family, we have all noticed that in less than two weeks, Mum has improved tremendously. The care she is being given is second to none, and medication has been greatly reduced. Previous care homes were quite happy to keep Mum heavily sedated. All the carers at Pennie Vire treat Mum with respect, dignity and an understanding of her condition. Finally, as a family, we can rest knowing Mum is very well cared for.
This care home is just okay, the staff is okay, and the activities are poor. Not much going on in the home. Also, clothes and possessions seem to get lost. My wife was only in 5 weeks and she lost her watch and slippers. The room is okay and the food is also okay. Didn't see much of the management.
Pennine View should be the role model, the flagship of care homes. Absolutely cannot find fault with Pennine View. You gave my aunty the best quality of life you could for her short time in your care. I only wish we could have found you sooner! What an amazing staff team from the manager right down to the cleaning staff. You run and keep an amazing home. You feel happiness when you walk into the building. A credit to all involved. Keep up the excellent, above-and-beyond work. Thank you for looking after my aunty.
Mum needed temporary care when Dad was taken into hospital. The home came recommended and it's lived up to expectations. It's always clean, the staff are kind and go the extra mile and Mum has settled surprisingly well there, given the circumstances. Pennine View's staff have made a heartbreaking period much easier - thank you to all the team there.
Went to see my mum at Pennie View on 5th June 2023. She has dementia and Alzheimer's disease. Every time we go to visit, she's always smiling. She doesn't remember many family names, but facial recognition is good. She's so happy and has improved such a lot since she went to Pennine View. The staff are so good and understanding and stimulate all the residents so well. It feels like a restaurant but with homely decor and nice cosy touches. Mum was 92 years old on Tuesday. The staff had organised a birthday cake and singing. So lovely. We asked the staff if they would put a scarf round her neck as she always liked to look smart. So every time we visit now, she is wearing one and looks, and probably still feels, like the lady she always was. We are so impressed and happy with Pennine View. I have even told my children that if, and when, the time comes, I would be very happy to live in Pennine View, even though it is 19 miles from where they all live.
Very impressed with the care my mother is receiving at Pennine View. Since going there in November 2022, she is more alert and happy. The home itself is clean with nice decor and lovely food. She is cared for with care and attention in a very professional manner by staff who clearly take pride in the role that they play. I don't worry about Mum as I know she is in safe hands.
This has been my first visit. I have, in my time, visited quite a few residential care homes. I was so pleased with my experience at Pennie View that before I left, I felt I had to tell someone. In fact, I told all the staff, including the lady in charge that I had had a wonderful experience. The whole building seemed alive. My friend's care was excellent. I didn't find the gate to the dementia floor in intimidating - definitely a place to recommend.
Although only associated for a short time, the care and attention of the staff has been excellent.
Mum seems really happy with her care and the staff are professional, caring and attentive and seem to go the extra mile in fact all residents seem happy and well cared for. The home is clean and tidy, food seems good, you are always welcome, whenever you call no matter what time of the day and I have no concerns about the mother's care - which is of great relief to me. Thank you very much.
My nan has been in this care home for 18 months and as a family, we are very happy. The staff are brilliant and look after my nan very well. We looked at a lot of homes for Nan before this one and this is by far the best. Clean and tidy with a great garden area.
I'm so pleased that my mother is here, the staff are excellent, any worries or queries about Mum and her care are met when I have any. The staff are great and always keep me up to date with what is happening. Everyone seems really happy and content.
Although so far only respite care, I have found all aspects to be good or excellent. Dad will be staying for the foreseeable future as I am very pleased with the care he had been given. I cannot comment on value for money as this has not yet been finalised.
We visited our neighbour. The manager and the staff were so friendly and really care for every resident. The residents look so happy The home is spotlessly clean. I would recommend the home to anyone who has to make the difficult decision to put a loved one in a care home. Fantastic home with fantastic staff.
My father has been at Pennie View since November 2022 following a stroke and a prolonged hospital stay. We chose Pennine View after visiting based on the modernity and cleanliness of the premises and the way we were greeted and welcomed by staff. We definitely made the right choice. Although Dad's health has deteriorated we are more than happy with the care he receives. He is comfortable and settled there. Communication with family is great and all of Dad's needs are met with care, dignity and compassion. Special thanks to the team.
Overall, excellent care home. All staff (apart from some agency staff) are fabulous and caring. New manageress is fabulous. Much improved from 6 months ago.
Since my mother arrived at the home, 12 months ago, this month (March 2023) she has come on leaps and bounds and settled nicely. Staff and manageress are very helpful and finally, out of 3 management at the home have found the perfect one, making Pennine View excellent!
Without exception, laundry, maintenance, care and nursing staff, were all excellent. Could not ask for more. Never once saw a resident treated with other than the greatest kindness and consideration, even in the most difficult circumstances. A happy and bright environment. The manager was extremely helpful and answered all our queries simply and efficiently.
My sister-in-law was admitted yesterday and the welcome was incredible. Made to feel welcome immediately and all staff were brilliant. It made a very stressful situation so much easier. My relative remained calm throughout and gave us a smile when we left. If this care continues we will have no concerns at all.
This is my second review of the Care Home and follows the recent passing of my mother-in-law after just over two years in their care. Whilst my wife and I have always been happy with the care provided, the love and help provided over the last weeks have been exceptional with the staff going above and beyond to ensure that her final days were peaceful and she was not left alone. We always maintained a two-way dialogue with the staff and felt able to discuss any concerns that we had as they arose and received positive responses. Would I recommend Pennine View? Absolutely.
Pennine View is a lovely home. I knew it was going to be the home for my dad as soon as I walked in. In the short time my dad has been there, all the staff are warm and welcoming. They treat my dad with kindness, consideration and compassion. There is always someone available and the manager is always available also. They take their time to learn what my dad's likes and dislikes are and respect his wishes. The lounge/dining room is open and welcoming, always staff available, nothing is too much trouble. He is now receiving the love, care and support he deserves. Thank you all at Pennine View.
Mum was admitted on 31.12.2023 in a very distressed state following an appalling experience in a previous care home (admitted there on 08.12.2023). As a family, we have all noticed that in less than two weeks, Mum has improved tremendously. The care she is being given is second to none, and medication has been greatly reduced. Previous care homes were quite happy to keep Mum heavily sedated. All the carers at Pennie Vire treat Mum with respect, dignity and an understanding of her condition. Finally, as a family, we can rest knowing Mum is very well cared for.
This care home is just okay, the staff is okay, and the activities are poor. Not much going on in the home. Also, clothes and possessions seem to get lost. My wife was only in 5 weeks and she lost her watch and slippers. The room is okay and the food is also okay. Didn't see much of the management.
Pennine View should be the role model, the flagship of care homes. Absolutely cannot find fault with Pennine View. You gave my aunty the best quality of life you could for her short time in your care. I only wish we could have found you sooner! What an amazing staff team from the manager right down to the cleaning staff. You run and keep an amazing home. You feel happiness when you walk into the building. A credit to all involved. Keep up the excellent, above-and-beyond work. Thank you for looking after my aunty.
Mum needed temporary care when Dad was taken into hospital. The home came recommended and it's lived up to expectations. It's always clean, the staff are kind and go the extra mile and Mum has settled surprisingly well there, given the circumstances. Pennine View's staff have made a heartbreaking period much easier - thank you to all the team there.
Went to see my mum at Pennie View on 5th June 2023. She has dementia and Alzheimer's disease. Every time we go to visit, she's always smiling. She doesn't remember many family names, but facial recognition is good. She's so happy and has improved such a lot since she went to Pennine View. The staff are so good and understanding and stimulate all the residents so well. It feels like a restaurant but with homely decor and nice cosy touches. Mum was 92 years old on Tuesday. The staff had organised a birthday cake and singing. So lovely. We asked the staff if they would put a scarf round her neck as she always liked to look smart. So every time we visit now, she is wearing one and looks, and probably still feels, like the lady she always was. We are so impressed and happy with Pennine View. I have even told my children that if, and when, the time comes, I would be very happy to live in Pennine View, even though it is 19 miles from where they all live.
Very impressed with the care my mother is receiving at Pennine View. Since going there in November 2022, she is more alert and happy. The home itself is clean with nice decor and lovely food. She is cared for with care and attention in a very professional manner by staff who clearly take pride in the role that they play. I don't worry about Mum as I know she is in safe hands.
This has been my first visit. I have, in my time, visited quite a few residential care homes. I was so pleased with my experience at Pennie View that before I left, I felt I had to tell someone. In fact, I told all the staff, including the lady in charge that I had had a wonderful experience. The whole building seemed alive. My friend's care was excellent. I didn't find the gate to the dementia floor in intimidating - definitely a place to recommend.
Although only associated for a short time, the care and attention of the staff has been excellent.
Mum seems really happy with her care and the staff are professional, caring and attentive and seem to go the extra mile in fact all residents seem happy and well cared for. The home is clean and tidy, food seems good, you are always welcome, whenever you call no matter what time of the day and I have no concerns about the mother's care - which is of great relief to me. Thank you very much.
My nan has been in this care home for 18 months and as a family, we are very happy. The staff are brilliant and look after my nan very well. We looked at a lot of homes for Nan before this one and this is by far the best. Clean and tidy with a great garden area.
I'm so pleased that my mother is here, the staff are excellent, any worries or queries about Mum and her care are met when I have any. The staff are great and always keep me up to date with what is happening. Everyone seems really happy and content.
Although so far only respite care, I have found all aspects to be good or excellent. Dad will be staying for the foreseeable future as I am very pleased with the care he had been given. I cannot comment on value for money as this has not yet been finalised.
We visited our neighbour. The manager and the staff were so friendly and really care for every resident. The residents look so happy The home is spotlessly clean. I would recommend the home to anyone who has to make the difficult decision to put a loved one in a care home. Fantastic home with fantastic staff.
My father has been at Pennie View since November 2022 following a stroke and a prolonged hospital stay. We chose Pennine View after visiting based on the modernity and cleanliness of the premises and the way we were greeted and welcomed by staff. We definitely made the right choice. Although Dad's health has deteriorated we are more than happy with the care he receives. He is comfortable and settled there. Communication with family is great and all of Dad's needs are met with care, dignity and compassion. Special thanks to the team.
Overall, excellent care home. All staff (apart from some agency staff) are fabulous and caring. New manageress is fabulous. Much improved from 6 months ago.
Since my mother arrived at the home, 12 months ago, this month (March 2023) she has come on leaps and bounds and settled nicely. Staff and manageress are very helpful and finally, out of 3 management at the home have found the perfect one, making Pennine View excellent!