Submit a Review for Banksfield Nursing Home
20 Banksfield Avenue, Cadley, Fulwood, Preston, PR2 3RN
View Full Details of Banksfield Nursing HomeLatest Reviews for Banksfield Nursing Home
30 January 2025
I spent a long time looking to get my brother into a care home because I do not live in Preston and he was very sure to keep going at home. But over Christmas, he agreed. The process was stressful, from hospital to locating a care home, but once we found it, everything changed. Banksfield Nursing Home was very helpful from the beginning to the end which, unfortunately, was very short. Admin and manager explained the process and how they operate. The staff seemed happy in their job. We were allowed to bring stuff from home to put in his bedroom and the caretaker put them up without any issues.
15 October 2024
My dad was admitted to Banksfield Nursing Home having been discharged from hospital with terminal cancer. In the relatively short time he has been there, he has been extremely well cared for and looked after. He has actually commented to me 'what a really nice place this is'. Logistically, it could not better as my mum still is at home just 2 minutes away. Overall, I could not be happier with the care he is receiving. He is always clean and tidy. Overall impression has been excellent.
31 August 2023
My wife and I can not fault the care and support from all the staff. The home is clean and tidy always.
12 June 2023
Mum's situation is made happier by the wonderful staff. They take time to do the care work but also to sit and talk to her taking interest in the person she is/was. Mother's unusual food requests are met with helpful suggestions varying an already excellent menu. All visitors are met with a smiling welcome and hospitality. My 94-year-old father is helped to book his taxis for his travel home. He visits at least 4 times a week. Her room is bright and cheerful with her own things brought in to make her more comfortable. Nursing care is ongoing but any extra help with pain relief etc is prompt and efficient. Mum's stay at Banksfield started on a discharge to assess but has turned out to be serendipitous. A perfect match for her needs and comfort.
23 May 2023
The care that my father is receiving is fantastic. The staff obviously look after the residents with care and compassion. Dad is always clean, tidy and happy and the improvement since he became a resident here is remarkable. The high quality of care is also extended to family and friends of the residents who are made to feel extremely welcome and it is an absolute joy to go and visit Dad here.
17 May 2023
I feel that it is a large family and the staff and management look after me perfectly.
17 May 2023
Everything is good for Mum and staff are fabulous. No problems with any of the care she gets.
17 May 2023
Been very happy since I arrived. Lots going on, gardening and activities. Room is comfortable and staff are friendly and helpful.
17 May 2023
When my husband came into Banksfield Nursing Home, he hadn't had a haircut for over a month or shaved for over a month and had not eaten for over two weeks. He was very poorly. But now, after three weeks in the care of this home, the change is remarkable. He has Alzheimer's so is still poorly but now he is eating, he is clean, his hair is cut and he has regular showers and shaves. Very happy with his care at this home.
15 November 2022
Having moved here in July 2022., I was made very welcome from day one, the building is warm and modern You are made to feel at home immediately. The home is in a very pleasant area of Preston.
15 February 2022
After going into special measures last year, the new manager and area manager seem committed to raising standards, they have moved the Dementia unit downstairs which I think is so much better for the residents. The staff when I visit seem very caring to my husband and me, especially now they are trying to recruit permanent staff.
10 February 2022
My mother has been a resident at Banksfield Nursing Home for approximately four years. In that time I have not had any major cause for complaint and have mostly been satisfied with the way that she has been looked after. The staff are very caring and seem to have the residents best interests at heart. I think that the recent change in management has made a noticeable improvement as well.
05 October 2021
On one visit to my sister, she was dressed like a dishevelled down and out. Awful, hair uncombed, T-shirts 3 and 3 jumpers and a pair of men's pants on inside out. If I was someone looking around to place a sibling or parent I would walk out straight away. I cried and was very upset. Some of the staff were very accommodating, some not at all. I think the bathrooms are not fit for purpose, needs updating, but I was assured decorating is not in the pipeline. Please, please restore all the activities. Quite a few items have gone missing, clothes etc.
05 October 2021
Mum is 80 and needed to be discharged from hospital into a setting where her nursing and care needs arising from a sudden deterioration in her Dementia and Alzheimer's could be properly assessed under the NHS discharge to assess process. As she needed an EMI setting there were few options and we were under pressure from the hospital to agree to a placement. A desktop review of Banksfield didn't look promising as it is rated as requiring improvement, but as soon as I walked through the door my doubts began to recede. My sister and I agreed to her being discharged to Banksfield and we're very happy with the decision. There is still work to be done at Banksfield and we have seen CQC inspectors on several occasions, but the attitude of all the staff and the senior management team towards providing the best possible care have impressed us and they are working hard to fix the remaining issues. The care mum has received has been excellent, far better than the current CQC rating would suggest.
04 October 2021
Not very happy with the care my sister is receiving. She has dementia and is not being well cared for to a good standard. Since March 2020 she has had nearly all clothing and toiletries taken, plus photo frames that reminded her of the family. We are putting names on her belongings but still, things are being taken. Also, she needs a hairdresser plus a chiropodist. If we had to mark the home out of ten, I'm sorry but it would of be two.
17 December 2020
My experience is that the staff are caring and helpful and are really concerned about the wellbeing of the residents. They have a difficult job to do, one that many of us would struggle to do. They deserve our respect and admiration. Some things in any residential home require resources, i.e. money, to improve. As a society, we need to decide what our priorities are. Residential care should be a priority for the UK government.
16 July 2018
A very welcoming care home which made great aunts last month very comfortable. All the staff were very welcoming and had a high priority for patent dignity. They managed to get her out of bed and into the communal room on several occasions which really lifted her spirits we can't thank Banksfield enough for their support and help through everything. I would highly recommend here to anyone in need of care.
16 July 2018
Only there for five short weeks but was cared for by lovely staff and treated as though I was a member of a family.
09 July 2018
Can't thank the management and staff enough for the care and compassion shown to my aunt during her stay. All her needs were met, her religion was important to her and she saw a priest within 30 minutes of arriving. The management and staff made us feel welcome at every visit and nothing was too much trouble. I would recommend this care home to anybody requiring nursing care, it is well lead with excellent staff.
25 June 2018
Our rascally father spent the last six weeks of his life in the wonderful care of the Banksfield staff. From the outset, it was his home and my brother and I felt that it was ours too. The staff work very much as a team and nothing was ever a problem. Latterly, he displayed some challenging behaviour and this was dealt with compassion. There was dignity throughout his stay. I would like to think that if I was ever placed in the situation where I required nursing care that Banksfield is still here. We would like to say a very big thank you to all of the staff - you are truly wonderful.
Latest Reviews for Banksfield Nursing Home
30 January 2025
I spent a long time looking to get my brother into a care home because I do not live in Preston and he was very sure to keep going at home. But over Christmas, he agreed. The process was stressful, from hospital to locating a care home, but once we found it, everything changed. Banksfield Nursing Home was very helpful from the beginning to the end which, unfortunately, was very short. Admin and manager explained the process and how they operate. The staff seemed happy in their job. We were allowed to bring stuff from home to put in his bedroom and the caretaker put them up without any issues.
15 October 2024
My dad was admitted to Banksfield Nursing Home having been discharged from hospital with terminal cancer. In the relatively short time he has been there, he has been extremely well cared for and looked after. He has actually commented to me 'what a really nice place this is'. Logistically, it could not better as my mum still is at home just 2 minutes away. Overall, I could not be happier with the care he is receiving. He is always clean and tidy. Overall impression has been excellent.
31 August 2023
My wife and I can not fault the care and support from all the staff. The home is clean and tidy always.
12 June 2023
Mum's situation is made happier by the wonderful staff. They take time to do the care work but also to sit and talk to her taking interest in the person she is/was. Mother's unusual food requests are met with helpful suggestions varying an already excellent menu. All visitors are met with a smiling welcome and hospitality. My 94-year-old father is helped to book his taxis for his travel home. He visits at least 4 times a week. Her room is bright and cheerful with her own things brought in to make her more comfortable. Nursing care is ongoing but any extra help with pain relief etc is prompt and efficient. Mum's stay at Banksfield started on a discharge to assess but has turned out to be serendipitous. A perfect match for her needs and comfort.
23 May 2023
The care that my father is receiving is fantastic. The staff obviously look after the residents with care and compassion. Dad is always clean, tidy and happy and the improvement since he became a resident here is remarkable. The high quality of care is also extended to family and friends of the residents who are made to feel extremely welcome and it is an absolute joy to go and visit Dad here.
17 May 2023
I feel that it is a large family and the staff and management look after me perfectly.
17 May 2023
Everything is good for Mum and staff are fabulous. No problems with any of the care she gets.
17 May 2023
Been very happy since I arrived. Lots going on, gardening and activities. Room is comfortable and staff are friendly and helpful.
17 May 2023
When my husband came into Banksfield Nursing Home, he hadn't had a haircut for over a month or shaved for over a month and had not eaten for over two weeks. He was very poorly. But now, after three weeks in the care of this home, the change is remarkable. He has Alzheimer's so is still poorly but now he is eating, he is clean, his hair is cut and he has regular showers and shaves. Very happy with his care at this home.
15 November 2022
Having moved here in July 2022., I was made very welcome from day one, the building is warm and modern You are made to feel at home immediately. The home is in a very pleasant area of Preston.
15 February 2022
After going into special measures last year, the new manager and area manager seem committed to raising standards, they have moved the Dementia unit downstairs which I think is so much better for the residents. The staff when I visit seem very caring to my husband and me, especially now they are trying to recruit permanent staff.
10 February 2022
My mother has been a resident at Banksfield Nursing Home for approximately four years. In that time I have not had any major cause for complaint and have mostly been satisfied with the way that she has been looked after. The staff are very caring and seem to have the residents best interests at heart. I think that the recent change in management has made a noticeable improvement as well.
05 October 2021
On one visit to my sister, she was dressed like a dishevelled down and out. Awful, hair uncombed, T-shirts 3 and 3 jumpers and a pair of men's pants on inside out. If I was someone looking around to place a sibling or parent I would walk out straight away. I cried and was very upset. Some of the staff were very accommodating, some not at all. I think the bathrooms are not fit for purpose, needs updating, but I was assured decorating is not in the pipeline. Please, please restore all the activities. Quite a few items have gone missing, clothes etc.
05 October 2021
Mum is 80 and needed to be discharged from hospital into a setting where her nursing and care needs arising from a sudden deterioration in her Dementia and Alzheimer's could be properly assessed under the NHS discharge to assess process. As she needed an EMI setting there were few options and we were under pressure from the hospital to agree to a placement. A desktop review of Banksfield didn't look promising as it is rated as requiring improvement, but as soon as I walked through the door my doubts began to recede. My sister and I agreed to her being discharged to Banksfield and we're very happy with the decision. There is still work to be done at Banksfield and we have seen CQC inspectors on several occasions, but the attitude of all the staff and the senior management team towards providing the best possible care have impressed us and they are working hard to fix the remaining issues. The care mum has received has been excellent, far better than the current CQC rating would suggest.
04 October 2021
Not very happy with the care my sister is receiving. She has dementia and is not being well cared for to a good standard. Since March 2020 she has had nearly all clothing and toiletries taken, plus photo frames that reminded her of the family. We are putting names on her belongings but still, things are being taken. Also, she needs a hairdresser plus a chiropodist. If we had to mark the home out of ten, I'm sorry but it would of be two.
17 December 2020
My experience is that the staff are caring and helpful and are really concerned about the wellbeing of the residents. They have a difficult job to do, one that many of us would struggle to do. They deserve our respect and admiration. Some things in any residential home require resources, i.e. money, to improve. As a society, we need to decide what our priorities are. Residential care should be a priority for the UK government.
16 July 2018
A very welcoming care home which made great aunts last month very comfortable. All the staff were very welcoming and had a high priority for patent dignity. They managed to get her out of bed and into the communal room on several occasions which really lifted her spirits we can't thank Banksfield enough for their support and help through everything. I would highly recommend here to anyone in need of care.
16 July 2018
Only there for five short weeks but was cared for by lovely staff and treated as though I was a member of a family.
09 July 2018
Can't thank the management and staff enough for the care and compassion shown to my aunt during her stay. All her needs were met, her religion was important to her and she saw a priest within 30 minutes of arriving. The management and staff made us feel welcome at every visit and nothing was too much trouble. I would recommend this care home to anybody requiring nursing care, it is well lead with excellent staff.
25 June 2018
Our rascally father spent the last six weeks of his life in the wonderful care of the Banksfield staff. From the outset, it was his home and my brother and I felt that it was ours too. The staff work very much as a team and nothing was ever a problem. Latterly, he displayed some challenging behaviour and this was dealt with compassion. There was dignity throughout his stay. I would like to think that if I was ever placed in the situation where I required nursing care that Banksfield is still here. We would like to say a very big thank you to all of the staff - you are truly wonderful.