Submit a Review for Birch Green Care Home
Ivydale, Birch Green, Skelmersdale, WN8 6RS
View Full Details of Birch Green Care HomeLatest Reviews for Birch Green Care Home
02 September 2024
My father is a resident in Birch Green Care Home. I cannot speak too highly about the quality of the staff at Birch Green. They are caring, compassionate and dedicated. The home is spotless and my father is always clean and comfortable when I visit.
23 August 2024
My mum was admitted to respite in July by managers, and they were literally like angels in a time of extreme distress in the family, but especially Mum. She has a number of health conditions but has vascular dementia, which is deteriorating very quickly, and decreasing mobility from a non-healing leg ulcer. The home has helped her in every possible way when other services have let us down. Every member of staff has been so lovely, caring and professional. The home is friendly and has amazing facilities, but more than anything, it makes the residents feel safe and loved. Thank you.
22 May 2024
My husband entered the care home on February 2nd, 2024. From the first day, he was welcomed by members of staff and settled immediately. He became bedridden and was looked after with care and compassion by everyone. I cannot thank the staff enough for the understanding and care received. Sadly he died on the 21st of April with both myself and his sons by his side.
08 May 2024
Our family would like to say a massive thank you to all the staff at Birch Green Care Home who looked after our 98-year-old aunt while she was a resident for several months recovering from a broken hip. We are so grateful for the meticulous care and genuine love everyone at Birch Green gave our aunt. All the staff treated her as you would a much-loved family member. Nothing was too much for them as she gradually failed to respond. The doctors and nurses who visited her were amazing and kept us updated regarding her health. The care staff who kept encouraging her to eat and try to walk again were sensitive and showed wonderful patience and understanding. Birch Green is an excellent example of how caring for elderly people should be done.
18 April 2024
I visited Birch Green with my friend whose relative is in the care home. It was on the afternoon of the afternoon tea on 1st April for all residents. The rooms were set up just like a lovely cafe, with cake stands etc. on every table. There was a singer successfully getting residents to join in. All of the staff were amazing in interacting with residents and guests as well as dancing with residents. The atmosphere was wonderful and the care I witnessed exemplary. Thank you, I felt very emotional when I left.
19 January 2024
After a 6-week stay in hospital Mum moved into Birch Green for end-of-life care. Mum was well looked after in Birch Green. She enjoyed her little chats with her carers and the domestic team, her personal care was always taken care of. Information and updates always available. As a family we can only thank the team for their kindness and care during Mum's stay. Mum sadly passed away on 24th December 2023. Thank you all for caring.
25 September 2023
Putting someone in a home is never easy, but I am so glad I chose here for my father. Through their care he has come so far in a couple of weeks, more than we thought possible. Staff are really friendly, hard working and brilliant with residents nothing is too much trouble and always keep you updated with patient's progress. Would highly recommend Birch Green Care Home.
25 September 2023
Birch Green Care Home had availability when we hit a crisis point in our care provision for Mum recently and were incredibly helpful and supportive during what was, for us, a traumatic decision to place her for respite. We were shown an immaculately clean room by friendly and caring staff and met with kindness throughout. There was a tangible feeling of care being provided to all residents by all staff. Mum’s improvement in mood, mobility, interaction and general well-being has been such that we realise we are unable to provide the level of stimulation and 24-hour care in a safe environment that she is experiencing at Birch Green and have taken the decision to extend her stay indefinitely.
15 September 2023
All of the staff have provided exceptional care, support and affection to my mother who has been in the nursing home since July 2023. The family are so thankful for how comfortable they made her feel and nothing was ever too much trouble. They arranged for us to celebrate our parents platinum wedding anniversary in the home we could not have asked for more. We highly recommend Birch Green Care Home.
13 July 2023
Our dad was only a resident for 9 days before he sadly passed away. The care and compassion he (and us) were shown was second to none. Nothing was too much trouble for the staff. As a family, we will be forever grateful for the love and care Dad was given for those last difficult days. The staff are amazing.
15 June 2023
My father-in-law has recently become a resident of Birch Green Care Home. As a family, we were concerned that he might not settle in or like it there. However, we had nothing to worry about. He has settled in very well. The home is lovely. It is very clean and all the staff are very friendly and helpful. I would not hesitate in recommending the care home to other would-be users. Thank you for everything you do.
25 May 2023
Each time I have visited Mum, I am impressed by the professional and caring nature of each staff member. Thank you. On value for money, the score could have been selected as excellent, but do believe the state should provide for all. It's not a reflection of Birch Green, which is good value.
17 May 2023
After a short illness, my 93-year-old aunt needed the care of Birch Green Care Home. Her daughter chose this home for her and she couldn't have chosen a better one. All the staff genuinely care so much about all of their residents. There is always a member of staff to greet you as soon as you enter, which makes you feel welcomed. The atmosphere is so homely and the level of cleanliness is outstanding. My aunt wasn't eating when she first arrived but the staff made time to sit with her at meal times and coax her to eat. They also encouraged her to start walking again with the help of a walking aid. The care and attention she has received at Birch Green has been second to none. I wouldn't hesitate in recommending Birch Green to anyone who needed care for their elderly relatives.
12 April 2023
Birch Green Care Home and all the staff are truly amazing. My mother has been there for many years and is looked after incredibly well, despite the fact that she is very difficult with lots of challenging behavioural issues. The team, led by the general manger and team leader, are professional at all times and are also patient, kind and understanding in whatever situation arises. In addition, they liaise with residents' families so that the best decisions are made for everyone involved. I wouldn’t hesitate in recommending this wonderful home to anyone who is looking for top-class care for a relative or friend.
20 December 2022
Since my brother-in-law was in the care of Birch Green Nursing Home they have looked after him with professional standards. Good staff all round clean and tidy, a good place for all residents.
25 November 2022
My brother was a resident at Birch Green Care Home for the past four years. He passed away in October after a month in the hospital. The management and staff were amazing. My brother had Alzheimer's and could be aggressive and difficult to cope with but this never phased the staff he was treated with dignity and respect and very well cared for. I would not hesitate to recommend this care home and thank them sincerely for everything they did for my brother. An amazing team!
24 November 2022
The staff know all the residents by name and provides personal, kind care. They are patient, considerate and understanding. All our family feel embraced and included in the care of my husband. We are much more comfortable with the situation because he is looked after so well.
24 November 2022
Staff are all very approachable and will deal with any issues quickly. Staff work very hard at all levels.
23 November 2022
My husband had been at Birch Green Care Home for just over four years. Throughout his stay, he received the utmost care and attention. Staff show love, care, dignity and privacy at all times. Could not ask for better care for my husband who could be challenging at times. They carried out all duties with patience during the Covid episode. They carried out all usual duties with care and compassion. I can only thank all staff from the bottom of my heart.
22 November 2022
My husband came into this lovely home while I was in the hospital. All the staff were absolutely fantastic so caring and understanding, I didn't have to worry about him while I was recovering because I knew he was getting the best possible care. He settled in so quickly and so well because of the staff, you were all so patient, you made him smile, a real home from home. Thank you everyone you are all angels x
Latest Reviews for Birch Green Care Home
02 September 2024
My father is a resident in Birch Green Care Home. I cannot speak too highly about the quality of the staff at Birch Green. They are caring, compassionate and dedicated. The home is spotless and my father is always clean and comfortable when I visit.
23 August 2024
My mum was admitted to respite in July by managers, and they were literally like angels in a time of extreme distress in the family, but especially Mum. She has a number of health conditions but has vascular dementia, which is deteriorating very quickly, and decreasing mobility from a non-healing leg ulcer. The home has helped her in every possible way when other services have let us down. Every member of staff has been so lovely, caring and professional. The home is friendly and has amazing facilities, but more than anything, it makes the residents feel safe and loved. Thank you.
22 May 2024
My husband entered the care home on February 2nd, 2024. From the first day, he was welcomed by members of staff and settled immediately. He became bedridden and was looked after with care and compassion by everyone. I cannot thank the staff enough for the understanding and care received. Sadly he died on the 21st of April with both myself and his sons by his side.
08 May 2024
Our family would like to say a massive thank you to all the staff at Birch Green Care Home who looked after our 98-year-old aunt while she was a resident for several months recovering from a broken hip. We are so grateful for the meticulous care and genuine love everyone at Birch Green gave our aunt. All the staff treated her as you would a much-loved family member. Nothing was too much for them as she gradually failed to respond. The doctors and nurses who visited her were amazing and kept us updated regarding her health. The care staff who kept encouraging her to eat and try to walk again were sensitive and showed wonderful patience and understanding. Birch Green is an excellent example of how caring for elderly people should be done.
18 April 2024
I visited Birch Green with my friend whose relative is in the care home. It was on the afternoon of the afternoon tea on 1st April for all residents. The rooms were set up just like a lovely cafe, with cake stands etc. on every table. There was a singer successfully getting residents to join in. All of the staff were amazing in interacting with residents and guests as well as dancing with residents. The atmosphere was wonderful and the care I witnessed exemplary. Thank you, I felt very emotional when I left.
19 January 2024
After a 6-week stay in hospital Mum moved into Birch Green for end-of-life care. Mum was well looked after in Birch Green. She enjoyed her little chats with her carers and the domestic team, her personal care was always taken care of. Information and updates always available. As a family we can only thank the team for their kindness and care during Mum's stay. Mum sadly passed away on 24th December 2023. Thank you all for caring.
25 September 2023
Putting someone in a home is never easy, but I am so glad I chose here for my father. Through their care he has come so far in a couple of weeks, more than we thought possible. Staff are really friendly, hard working and brilliant with residents nothing is too much trouble and always keep you updated with patient's progress. Would highly recommend Birch Green Care Home.
25 September 2023
Birch Green Care Home had availability when we hit a crisis point in our care provision for Mum recently and were incredibly helpful and supportive during what was, for us, a traumatic decision to place her for respite. We were shown an immaculately clean room by friendly and caring staff and met with kindness throughout. There was a tangible feeling of care being provided to all residents by all staff. Mum’s improvement in mood, mobility, interaction and general well-being has been such that we realise we are unable to provide the level of stimulation and 24-hour care in a safe environment that she is experiencing at Birch Green and have taken the decision to extend her stay indefinitely.
15 September 2023
All of the staff have provided exceptional care, support and affection to my mother who has been in the nursing home since July 2023. The family are so thankful for how comfortable they made her feel and nothing was ever too much trouble. They arranged for us to celebrate our parents platinum wedding anniversary in the home we could not have asked for more. We highly recommend Birch Green Care Home.
13 July 2023
Our dad was only a resident for 9 days before he sadly passed away. The care and compassion he (and us) were shown was second to none. Nothing was too much trouble for the staff. As a family, we will be forever grateful for the love and care Dad was given for those last difficult days. The staff are amazing.
15 June 2023
My father-in-law has recently become a resident of Birch Green Care Home. As a family, we were concerned that he might not settle in or like it there. However, we had nothing to worry about. He has settled in very well. The home is lovely. It is very clean and all the staff are very friendly and helpful. I would not hesitate in recommending the care home to other would-be users. Thank you for everything you do.
25 May 2023
Each time I have visited Mum, I am impressed by the professional and caring nature of each staff member. Thank you. On value for money, the score could have been selected as excellent, but do believe the state should provide for all. It's not a reflection of Birch Green, which is good value.
17 May 2023
After a short illness, my 93-year-old aunt needed the care of Birch Green Care Home. Her daughter chose this home for her and she couldn't have chosen a better one. All the staff genuinely care so much about all of their residents. There is always a member of staff to greet you as soon as you enter, which makes you feel welcomed. The atmosphere is so homely and the level of cleanliness is outstanding. My aunt wasn't eating when she first arrived but the staff made time to sit with her at meal times and coax her to eat. They also encouraged her to start walking again with the help of a walking aid. The care and attention she has received at Birch Green has been second to none. I wouldn't hesitate in recommending Birch Green to anyone who needed care for their elderly relatives.
12 April 2023
Birch Green Care Home and all the staff are truly amazing. My mother has been there for many years and is looked after incredibly well, despite the fact that she is very difficult with lots of challenging behavioural issues. The team, led by the general manger and team leader, are professional at all times and are also patient, kind and understanding in whatever situation arises. In addition, they liaise with residents' families so that the best decisions are made for everyone involved. I wouldn’t hesitate in recommending this wonderful home to anyone who is looking for top-class care for a relative or friend.
20 December 2022
Since my brother-in-law was in the care of Birch Green Nursing Home they have looked after him with professional standards. Good staff all round clean and tidy, a good place for all residents.
25 November 2022
My brother was a resident at Birch Green Care Home for the past four years. He passed away in October after a month in the hospital. The management and staff were amazing. My brother had Alzheimer's and could be aggressive and difficult to cope with but this never phased the staff he was treated with dignity and respect and very well cared for. I would not hesitate to recommend this care home and thank them sincerely for everything they did for my brother. An amazing team!
24 November 2022
The staff know all the residents by name and provides personal, kind care. They are patient, considerate and understanding. All our family feel embraced and included in the care of my husband. We are much more comfortable with the situation because he is looked after so well.
24 November 2022
Staff are all very approachable and will deal with any issues quickly. Staff work very hard at all levels.
23 November 2022
My husband had been at Birch Green Care Home for just over four years. Throughout his stay, he received the utmost care and attention. Staff show love, care, dignity and privacy at all times. Could not ask for better care for my husband who could be challenging at times. They carried out all duties with patience during the Covid episode. They carried out all usual duties with care and compassion. I can only thank all staff from the bottom of my heart.
22 November 2022
My husband came into this lovely home while I was in the hospital. All the staff were absolutely fantastic so caring and understanding, I didn't have to worry about him while I was recovering because I knew he was getting the best possible care. He settled in so quickly and so well because of the staff, you were all so patient, you made him smile, a real home from home. Thank you everyone you are all angels x