Submit a Review for The Laurels Nursing and Residential Care Home
Bankside Lane, Bacup, OL13 8GT
View Full Details of The Laurels Nursing and Residential Care HomeLatest Reviews for The Laurels Nursing and Residential Care Home
02 September 2024
Absolutely brilliant care home, looked after my sister very well.
09 April 2024
My husband is looked after at The Laurels. The staff are lovely with him. I get feedback on how he is. The home is lovely and clean. My husband seems happy here. He loves his music and the staff see he has music on. He had been in two homes previously, I brought him out of these as I didn't feel he was looked after. I'm so glad I found The Laurels.
08 March 2024
The staff very caring. Rooms clean. Very happy for him to be there. Well looked after. No worries.
30 May 2022
I like living at The Laurels.
12 May 2022
A very pleasant homely place, staff very helpful, nothing is too much trouble. I feel safe and welcome at all times. The management are very approachable, nothing seems too much trouble for anyone. I will recommend it to anyone.
31 March 2022
My grandad is very happy at The Laurels. Our family's major concern is that he is safe, which he wasn't in his previous home. The staff are all very friendly and helpful.
25 August 2021
My father is treated with dignity and respect. Very happy with his care.
19 August 2021
We cannot fault the care given to my brother by The Laurels. Dementia is upsetting for my brother and his family but The Laurels treat him with dignity and respect. We cannot thank them enough.
09 August 2021
The Carers and all the staff at The Laurels are excellent and the place is very professional. Very friendly, caring and passionate about what and how they look after their residents and their families. My Mum, at first took time to settle, but the carers and staff were patient with her and she is now settled and smiling. Keep doing an amazing job. All carers and staff are friendly, helpful and thoughtful. They are a credit to the caring profession.
09 August 2021
This small family feel home, with excellent care, has given me peace of mind, regarding my father's care. They are very accomodating regarding visits and communication. The manager is wonderful.
05 August 2021
We, as a family, have never been at so much peace of mind, since having our relative in the care of the staff of The Laurels. The staff and management have been respectful, mindful and diligent in their care and welfare of our relative. There has been excellent communication between management and family members.
05 August 2021
Very helpful, friendly and dedicated staff who always put the needs of my grandad first. They are very strict with Covid control. They treat my grandad with dignity and respect.
05 August 2021
Staff are dedicated to the care of the residents who they treat more as family than clients. That said they are professional in their approach. Over the last 15-16 months during this covid crisis they have put in superhuman efforts to protect the residents.
22 June 2021
Reflecting all issues I can't complain on any subject.
10 June 2021
Good food. I am well looked after by staff and treated well. The rooms are clean and management is good.
04 May 2020
My auntie moved in early 2017, she has always been well looked after, to an excellent standard. All the staff across the board are fantastic, dedicated and caring, regardless of how busy they are they answer the nurse call and always make us as relatives feel welcome. They keep us informed of every detail of my aunties care and they all go over and above their job roles to give good quality care. I couldn't have wished for a better team of staff to be caring for Auntie. They are a credit to the company and are worth their weight in gold.
09 October 2017
Our mother came into the home on 23 December 2016. During her stay, she was treated and cared for with the utmost respect and dignity. The staff are always friendly and cannot do enough for residents and their families/friends, our mum made some lovely friends during her stay. At the end of her life, she was treated with love, care, dignity and respect that could not be bettered by all the staff and management, our mum could not have been in a better place or cared for any better anywhere else. I would have no doubts whatsoever in recommending The Laurels for any families whose loved ones needed residential care.
01 February 2016
Mum has been in this nursing home for just over a year and suffers from dementia. Each and everyone of the staff there are patient and caring with mum and all the residents. We are always made to feel welcome when we visit and given updates on mums health. Recently they put on a party for mums 90th Birthday made a lovely buffet and birthday cake and arranged for an entertainer to come in a sing for her. It was so nice for us as a family to see her happy and smiling they gave her a wonderful day and we know that she is very happy living there.
Latest Reviews for The Laurels Nursing and Residential Care Home
02 September 2024
Absolutely brilliant care home, looked after my sister very well.
09 April 2024
My husband is looked after at The Laurels. The staff are lovely with him. I get feedback on how he is. The home is lovely and clean. My husband seems happy here. He loves his music and the staff see he has music on. He had been in two homes previously, I brought him out of these as I didn't feel he was looked after. I'm so glad I found The Laurels.
08 March 2024
The staff very caring. Rooms clean. Very happy for him to be there. Well looked after. No worries.
30 May 2022
I like living at The Laurels.
12 May 2022
A very pleasant homely place, staff very helpful, nothing is too much trouble. I feel safe and welcome at all times. The management are very approachable, nothing seems too much trouble for anyone. I will recommend it to anyone.
31 March 2022
My grandad is very happy at The Laurels. Our family's major concern is that he is safe, which he wasn't in his previous home. The staff are all very friendly and helpful.
25 August 2021
My father is treated with dignity and respect. Very happy with his care.
19 August 2021
We cannot fault the care given to my brother by The Laurels. Dementia is upsetting for my brother and his family but The Laurels treat him with dignity and respect. We cannot thank them enough.
09 August 2021
The Carers and all the staff at The Laurels are excellent and the place is very professional. Very friendly, caring and passionate about what and how they look after their residents and their families. My Mum, at first took time to settle, but the carers and staff were patient with her and she is now settled and smiling. Keep doing an amazing job. All carers and staff are friendly, helpful and thoughtful. They are a credit to the caring profession.
09 August 2021
This small family feel home, with excellent care, has given me peace of mind, regarding my father's care. They are very accomodating regarding visits and communication. The manager is wonderful.
05 August 2021
We, as a family, have never been at so much peace of mind, since having our relative in the care of the staff of The Laurels. The staff and management have been respectful, mindful and diligent in their care and welfare of our relative. There has been excellent communication between management and family members.
05 August 2021
Very helpful, friendly and dedicated staff who always put the needs of my grandad first. They are very strict with Covid control. They treat my grandad with dignity and respect.
05 August 2021
Staff are dedicated to the care of the residents who they treat more as family than clients. That said they are professional in their approach. Over the last 15-16 months during this covid crisis they have put in superhuman efforts to protect the residents.
22 June 2021
Reflecting all issues I can't complain on any subject.
10 June 2021
Good food. I am well looked after by staff and treated well. The rooms are clean and management is good.
04 May 2020
My auntie moved in early 2017, she has always been well looked after, to an excellent standard. All the staff across the board are fantastic, dedicated and caring, regardless of how busy they are they answer the nurse call and always make us as relatives feel welcome. They keep us informed of every detail of my aunties care and they all go over and above their job roles to give good quality care. I couldn't have wished for a better team of staff to be caring for Auntie. They are a credit to the company and are worth their weight in gold.
09 October 2017
Our mother came into the home on 23 December 2016. During her stay, she was treated and cared for with the utmost respect and dignity. The staff are always friendly and cannot do enough for residents and their families/friends, our mum made some lovely friends during her stay. At the end of her life, she was treated with love, care, dignity and respect that could not be bettered by all the staff and management, our mum could not have been in a better place or cared for any better anywhere else. I would have no doubts whatsoever in recommending The Laurels for any families whose loved ones needed residential care.
01 February 2016
Mum has been in this nursing home for just over a year and suffers from dementia. Each and everyone of the staff there are patient and caring with mum and all the residents. We are always made to feel welcome when we visit and given updates on mums health. Recently they put on a party for mums 90th Birthday made a lovely buffet and birthday cake and arranged for an entertainer to come in a sing for her. It was so nice for us as a family to see her happy and smiling they gave her a wonderful day and we know that she is very happy living there.