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81/83 Garstang Road, Preston, PR1 1LD
View Full Details of Moor Park HouseLatest Reviews for Moor Park House
23 October 2024
Staff are caring and thoughtful toward Mum and myself, the team always listen to and answer my questions. I feel Mum is well cared for. Mum has said that she is happy at Moor Park and likes it. Reception staff are cheerful and helpful.
23 October 2024
My daughter has been at Moor Park House for over 10 years following a global devastating brain injury at age 17. Since the first meeting, the staff have treated my daughter with respect and understanding. They approach medical care diligently and above all, they try to do things 'the way Paige would want them to be done'.
09 September 2024
My grandmother was incredibly well cared for before she passed away. She was challenging to care for with advanced dementia but they really took the time to get to know the real her. I was incredibly moved when so many of them attended her funeral. This place is so special and operates with so much heart.
04 September 2024
Very caring and friendly staff. My brother is very well looked after and he is happy at Moor Park. Staff are approachable and keep me informed on a monthly basis how he is getting on as I live too far away to visit frequently.
20 June 2024
A wonderful care home, providing exceptional person-centred care to my brother. From the moment you walk in, it feels so homely and welcoming. The home is spotlessly clean and the food is nutritious. All the staff are professional and friendly and the communication with family is to be commended! We can't thank you enough for your commitment and dedication to caring for our family member in a safe and happy environment. Thank you to each and every one of all the staff.
10 March 2022
Plenty of space and a pleasant outlook. Communication between staff levels unsatisfactory. It was 2 months before mashed meals were given despite numerous requests of kitchen and care staff. We took our own food in as we couldn't rely on suitable soft food. We had to ask staff if medication has been administered as there was no visible record, and often meds were given when we asked about it. Not enough staff to give extra time - but staff were pleasant and helpful when interaction was required.
24 February 2022
My husband moved into Moor Park in August 2021 as a stroke survivor of 14 years. We were very reluctant for him to go into a nursing home at first but are highly delighted with the wonderful care he has received from the beginning of his stay. Nothing is too much trouble for the staff in all departments and we can recommend Moor Park House without reservation.
23 February 2022
My wife has been in the home for over a year having been transferred from hospital for rehab. We have been happy with the treatment she has received during her time there. Covid and government restrictions have made it difficult for everyone to operate in the way they would wish during this period but the home has coped well with the dynamic situation. She is well cared for in a nice and safe environment.
23 February 2022
My experience of care homes is limited to the one my wife resides in, Moor Park House. She has been a resident there from November 2020, being discharged straight from hospital. I was given no choice in the matter as to which home she should go to, so I have no way of knowing whether Moor Park is good or bad? However, the staff are caring in carrying out their various roles and nothing seems to be too much trouble, although at times there appears to be not enough of them. She appears to be happy and well cared for, although this is diffcult to judge due to her condition. She does join in the various activities when the mood suits her. There are times when she complains about the variety of food that she gets. I would be happy to recommend Moor Park House to anyone looking for a nursing home.
02 October 2020
My husband came to Moor Park House directly from Chorley Hospital under the palliative care team. He remarked himself how respectful the staff were. We were always welcomed and happy with my husband's care.
02 October 2020
I have had over 25 years of experience in Blackburn, Lancashire County Council Social Services departments and initially had reservations about placing my wife in one of the homes but must confess these fears were put aside once she had settled in Moor Park. I found the staff were superb and couldn't thank them enough.
12 May 2020
The staff at Moor Park are wonderful; they treated our Dad with loving care and respect at all times. Dad’s room was lovely and peaceful. As we are a large family, Dad had lots of regular visitors, and we spent many happy afternoons with Dad. Dad didn’t join in any of the activities, but we saw lots of evidence of artworks etc around the home. Unfortunately, due to lockdown, our visits could no longer happen. As Dad is not into technology, we sent in lots of cards and letters for Dad, which the staff read out to him. We as a family, appreciate everything that was done for Dad. We highly recommend Moor Park to anyone looking for a home for a loved one.
27 March 2020
My dad was admitted to Moor Park House for palliative care, staying there for several months. Without exception, all the staff showed an excellent standard of care and compassion not only to my dad, but also to my mum, sister and other members of our family. They built a special relationship with him, which was really appreciated at this difficult time. We would not hesitate in recommending Moor Park House, and thank them for their care.
03 February 2020
Mum had a stroke and heart attack and was admitted to Moor Park for end of life care. She survived a year there, over which time Dad never missed a day visiting her. Mum was often asleep when we visited, so my fear was that that's how the staff would see her, and would just treat her as just another case. I couldn't have been more wrong - the care she received was as good as we could wish for. Speaking with the wonderful care assistant this morning as we packed her things, it was clear that the staff had seen more of mum's personality than we could have hoped for - they'd cared for her, appreciated her, done their best for her, laughed with her and she could not have been in better hands. All the staff we met were lovely, some hysterically funny, and all of them seemed to care. I am so grateful Dad feels he chose well for mum in Moor Park. He has no regrets, and that means everything. Thank you to all the amazing staff who cared for mum - you are simply great.
01 November 2019
My sister received very good care in the palliative wing of Moor Park. The staff, whether nurses or care assistants, were respectful, sensitive and kind as well as being skilled in their work. They did everything possible to keep my sister comfortable and free of pain and befriended her. They supported me and my other sister through this difficult time. Office staff, cleaners and everyone we came into contact with were helpful and caring.
28 October 2019
My mum was in Moor Park House for a few months this year after a second stroke, she needed a nursing home, not a care home she had been in for several years. At first appearance, it looks very nice, but I quickly realised it wasn’t the right place for my mum. They deal with a lot of complex needs, my mum although needed a lot of help it wasn’t complex. I didn’t like the fact mum had all meals in her room on her own, wasn’t what mum needed, no lounge with people to chat to. Just 2 empty lounges on the ground floor. When I rang it was usually agency staff who didn’t know my mum. One time I was told they had sent samples so were barrier nursing but a few days later no one knew anything about it. Moved my mum to another nursing home that met her needs, unfortunately, I lost my mum in August and I just wish I had moved mum there straight from the hospital.
25 September 2019
Sometimes the food is not satisfactory e.g. hot chicken with cold salad. Sometimes there are definitely not enough staff on duty and call buzzers can be left ringing for a long time unanswered. A lot of residents now have very complex needs and must have two carers. However, the staffing levels have not increased since residents on this floor were mainly able to manage with only one carer. Also, staff are continuously being sent down to help out on the nursing floor when they are short-staffed.
30 August 2019
I have found the home to be clean and comfortable. Staff are caring and compassionate and competent to provide my personal and emotional care and support. I cannot praise them enough. I feel safe and well cared for. The food is excellent and varied. I enjoy seeing my visitors at any time I wish. I also enjoy the hydrotherapy pool and physiotherapy - lovely staff.
16 August 2019
Very friendly staff who really do care. Show great respect and professionalism at all times. Staff have called in on their day off to check on the health of my relative - says more than any CQC review.
30 May 2019
I have only been resident for just over two weeks and my overall impression is favourable. I am very comfortable. The staff are very kind and helpful but my impression is that they are short staffed and under pressure at busy periods.
Latest Reviews for Moor Park House
23 October 2024
Staff are caring and thoughtful toward Mum and myself, the team always listen to and answer my questions. I feel Mum is well cared for. Mum has said that she is happy at Moor Park and likes it. Reception staff are cheerful and helpful.
23 October 2024
My daughter has been at Moor Park House for over 10 years following a global devastating brain injury at age 17. Since the first meeting, the staff have treated my daughter with respect and understanding. They approach medical care diligently and above all, they try to do things 'the way Paige would want them to be done'.
09 September 2024
My grandmother was incredibly well cared for before she passed away. She was challenging to care for with advanced dementia but they really took the time to get to know the real her. I was incredibly moved when so many of them attended her funeral. This place is so special and operates with so much heart.
04 September 2024
Very caring and friendly staff. My brother is very well looked after and he is happy at Moor Park. Staff are approachable and keep me informed on a monthly basis how he is getting on as I live too far away to visit frequently.
20 June 2024
A wonderful care home, providing exceptional person-centred care to my brother. From the moment you walk in, it feels so homely and welcoming. The home is spotlessly clean and the food is nutritious. All the staff are professional and friendly and the communication with family is to be commended! We can't thank you enough for your commitment and dedication to caring for our family member in a safe and happy environment. Thank you to each and every one of all the staff.
10 March 2022
Plenty of space and a pleasant outlook. Communication between staff levels unsatisfactory. It was 2 months before mashed meals were given despite numerous requests of kitchen and care staff. We took our own food in as we couldn't rely on suitable soft food. We had to ask staff if medication has been administered as there was no visible record, and often meds were given when we asked about it. Not enough staff to give extra time - but staff were pleasant and helpful when interaction was required.
24 February 2022
My husband moved into Moor Park in August 2021 as a stroke survivor of 14 years. We were very reluctant for him to go into a nursing home at first but are highly delighted with the wonderful care he has received from the beginning of his stay. Nothing is too much trouble for the staff in all departments and we can recommend Moor Park House without reservation.
23 February 2022
My wife has been in the home for over a year having been transferred from hospital for rehab. We have been happy with the treatment she has received during her time there. Covid and government restrictions have made it difficult for everyone to operate in the way they would wish during this period but the home has coped well with the dynamic situation. She is well cared for in a nice and safe environment.
23 February 2022
My experience of care homes is limited to the one my wife resides in, Moor Park House. She has been a resident there from November 2020, being discharged straight from hospital. I was given no choice in the matter as to which home she should go to, so I have no way of knowing whether Moor Park is good or bad? However, the staff are caring in carrying out their various roles and nothing seems to be too much trouble, although at times there appears to be not enough of them. She appears to be happy and well cared for, although this is diffcult to judge due to her condition. She does join in the various activities when the mood suits her. There are times when she complains about the variety of food that she gets. I would be happy to recommend Moor Park House to anyone looking for a nursing home.
02 October 2020
My husband came to Moor Park House directly from Chorley Hospital under the palliative care team. He remarked himself how respectful the staff were. We were always welcomed and happy with my husband's care.
02 October 2020
I have had over 25 years of experience in Blackburn, Lancashire County Council Social Services departments and initially had reservations about placing my wife in one of the homes but must confess these fears were put aside once she had settled in Moor Park. I found the staff were superb and couldn't thank them enough.
12 May 2020
The staff at Moor Park are wonderful; they treated our Dad with loving care and respect at all times. Dad’s room was lovely and peaceful. As we are a large family, Dad had lots of regular visitors, and we spent many happy afternoons with Dad. Dad didn’t join in any of the activities, but we saw lots of evidence of artworks etc around the home. Unfortunately, due to lockdown, our visits could no longer happen. As Dad is not into technology, we sent in lots of cards and letters for Dad, which the staff read out to him. We as a family, appreciate everything that was done for Dad. We highly recommend Moor Park to anyone looking for a home for a loved one.
27 March 2020
My dad was admitted to Moor Park House for palliative care, staying there for several months. Without exception, all the staff showed an excellent standard of care and compassion not only to my dad, but also to my mum, sister and other members of our family. They built a special relationship with him, which was really appreciated at this difficult time. We would not hesitate in recommending Moor Park House, and thank them for their care.
03 February 2020
Mum had a stroke and heart attack and was admitted to Moor Park for end of life care. She survived a year there, over which time Dad never missed a day visiting her. Mum was often asleep when we visited, so my fear was that that's how the staff would see her, and would just treat her as just another case. I couldn't have been more wrong - the care she received was as good as we could wish for. Speaking with the wonderful care assistant this morning as we packed her things, it was clear that the staff had seen more of mum's personality than we could have hoped for - they'd cared for her, appreciated her, done their best for her, laughed with her and she could not have been in better hands. All the staff we met were lovely, some hysterically funny, and all of them seemed to care. I am so grateful Dad feels he chose well for mum in Moor Park. He has no regrets, and that means everything. Thank you to all the amazing staff who cared for mum - you are simply great.
01 November 2019
My sister received very good care in the palliative wing of Moor Park. The staff, whether nurses or care assistants, were respectful, sensitive and kind as well as being skilled in their work. They did everything possible to keep my sister comfortable and free of pain and befriended her. They supported me and my other sister through this difficult time. Office staff, cleaners and everyone we came into contact with were helpful and caring.
28 October 2019
My mum was in Moor Park House for a few months this year after a second stroke, she needed a nursing home, not a care home she had been in for several years. At first appearance, it looks very nice, but I quickly realised it wasn’t the right place for my mum. They deal with a lot of complex needs, my mum although needed a lot of help it wasn’t complex. I didn’t like the fact mum had all meals in her room on her own, wasn’t what mum needed, no lounge with people to chat to. Just 2 empty lounges on the ground floor. When I rang it was usually agency staff who didn’t know my mum. One time I was told they had sent samples so were barrier nursing but a few days later no one knew anything about it. Moved my mum to another nursing home that met her needs, unfortunately, I lost my mum in August and I just wish I had moved mum there straight from the hospital.
25 September 2019
Sometimes the food is not satisfactory e.g. hot chicken with cold salad. Sometimes there are definitely not enough staff on duty and call buzzers can be left ringing for a long time unanswered. A lot of residents now have very complex needs and must have two carers. However, the staffing levels have not increased since residents on this floor were mainly able to manage with only one carer. Also, staff are continuously being sent down to help out on the nursing floor when they are short-staffed.
30 August 2019
I have found the home to be clean and comfortable. Staff are caring and compassionate and competent to provide my personal and emotional care and support. I cannot praise them enough. I feel safe and well cared for. The food is excellent and varied. I enjoy seeing my visitors at any time I wish. I also enjoy the hydrotherapy pool and physiotherapy - lovely staff.
16 August 2019
Very friendly staff who really do care. Show great respect and professionalism at all times. Staff have called in on their day off to check on the health of my relative - says more than any CQC review.
30 May 2019
I have only been resident for just over two weeks and my overall impression is favourable. I am very comfortable. The staff are very kind and helpful but my impression is that they are short staffed and under pressure at busy periods.