Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for St Luke's Nursing Home

stars
stars 25 July 2024
My mum has been in St Luke's since March this year. We couldn't ask for better care she getting. All staff are so lovely and I know I can go home and I know she is being looked after. The manager has changed this home around.
Review from June M (Mother of Resident/Service User)
stars
stars 22 February 2021
This is a bit of a hard review to write as it was during the pandemic and we never actually got to see inside St Luke's while my dad was a resident. I will though, give my honest opinion of what dealings we had with everyone. My dad was admitted in June 2020, and from the minute I spoke to staff on the phone, I was really pleased and could tell how efficiently it was being run. I was given full information of how things worked in there and what Dad's room would be like, what unit he would be on and most of all, what care he would receive. Although we only got to see him all be it socially distanced in the garden, we could see Dad was really happy there and the care and attention the staff gave him were excellent. This made my mum feel happy. Sadly dad passed away in November 2020. Thank you to all the staff, you made my dad's final months happy ones when we were unable to be with him. I would definitely recommend St Luke's.
Review from Julie B (Daughter of Resident/Service User)
stars
stars 04 May 2020
My dad was in St Luke's for 3-years, and the care he received was fantastic. The staff are very good and caring; in the end, they were there for my dad, my sister and my self - I can not thank them enough.
Review from Lesley J (Daughter of Resident/Service User)