Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
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Management stars
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Latest Reviews for Thorncliffe Residential Care Home

stars
stars 31 October 2024
Thorncliffe is a wonderful care home. The carers and all other members of the staff are amazing and the care is simply first-class. Mum was a resident at Thorncliffe for 3 years. Mum was loved and cared for from day one right up to and including her end-of-life care earlier this year. The compassion shown to us as a family during this difficult time was second to none. Mum was showered with love and the carers catered professionally for all of Mum's needs as her Alzheimers progressed. They ensured Mum was happy, comfortable, clean, well-fed, entertained and safe at all times. Thorncliffe is a very special place. All of the staff are like a "family" and as such treat their residents, visitors and all members of staff like their extended family. You can feel the warmth as soon as you enter the care home. I thank you all from the bottom of my heart for looking after and caring for my mum. She really could not have been in a better place. This is an outstanding care home.
Review from Karen M (Daughter of Resident/Service User)