Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Lonnen Grove

stars
stars 31 March 2025
I have lived here for a couple of years and I love it. The staff are great and always support me with what I need. They do lots of fun things and help me to do activities i like. I am really happy living at Lonnen Grove
Review from Chants C (Resident / Service User)
stars
stars 08 May 2024
Staff and management have been amazing and very accommodating. The home is clean and tidy throughout and everyone is always willing to help whenever I have asked anything. There always seems to be something happening and people and quick to respond.
Review from L X (Sister of Resident/Service User)
stars
stars 10 September 2021
Personally, I feel the staff are very friendly but I feel during my visits to the home there not many staff available. I also feel there are not enough trips or days out. I think the home is very clean and staff are always willing to help.
Review from Sharon S (Friend of Resident/Service User)
stars
stars 28 May 2019
Staff and management are very friendly and cannot thank them enough for all their care and support they give my sister. Even though I can hardly get to see her I know she is well looked after. All the staff are very friendly and welcoming. Thank you Lonnen Grove.
Review from Ian T (Brother of Resident/Service User)
stars
stars 12 January 2018
My experience of this care home is; the staff are always helpful to answer any questions relating to my son or the home. They were friendly and caring towards all residents and listen to them if they need help for anything. The home is always clean and tidy, as are the residents. The meals are good, wholesome, healthy and plentiful.
Review from Brian William H (Father of Resident/Service User)