Submit a Review for Ascot Lodge Care Home
48a Newlands Road, Intake, Sheffield, S12 2FZ
View Full Details of Ascot Lodge Care HomeLatest Reviews for Ascot Lodge Care Home
03 January 2025
Whenever I visit Ascot Lodge Care Home I always find the staff efficient and very helpful. The residents needs seen to as soon as possible. The cleanliness is very good. One thing that I noticed when visiting I don't get any smells of urine.
03 January 2025
Good overall care. My mum is happy and settled here. The staff are all polite and happy in their roles and want to do their best. Some staff go the extra mile, talking to Mum more and joking. The deputy manager is always approachable to talk when needed. Good communication, phone calls when incidents have happened.
21 October 2024
Mum has improved massively in the 6 months since she'd been at Ascot Lodge - she will allow carers to dress her, sit in the lounge, eat in the dining room and will now conduct a conversation. Such a great improvement!
21 June 2024
My sincere thanks and love to all the staff at Ascot Lodge Care Home for the love, care, dignity and quality of life given to my wonderful husband during his stay at Ascot Lodge. I, too, have also been given love and friendship from all the staff. I really appreciated it. Thank you. My husband received "end-of-life care" for Alzheimer's during April and May, 2024. I feel so grateful for everything that has been given to him at the end of his life - sadly, he passed on 10th May, 2024 at 6:15pm.
18 April 2024
Very happy with the care my husband receives. The staff are friendly and very attentive to my husband's needs. The care home seems well-maintained and his room is clean and pleasantly decorated.
18 April 2024
I have nothing bad to say! This place is absolutely incredible! My mum has settled in as if she's always been here. The staff are amazing. Really friendly and there if we need them. Ascot Lodge is 2nd to none!
17 January 2024
I think Ascott Lodge is a lovely place, my friend who I visit has settled in very well and is very happy here. The staff are lovely, friendly and very caring, always putting my friend at ease and making sure all her needs are met and nothing is too much trouble. I have joined in the activities with my friend which she seems to enjoy, especially the coffee mornings with scones, jam and cream.
08 September 2023
I am happy with the resident being in Ascot Lodge. He is happy, he loves it and so am I. The staff are great and I love them all.
02 August 2023
I find the care home fine. The staff are very good and helpful.
01 August 2023
All day staff go above and beyond every time with all residents and management will go beyond. I feel very secure knowing my mum is totally taken care of and respect is shown to Mum by all care staff I've encountered.
28 July 2023
My husband has been in Ascot Lodge Care Home since March 2023, I have no complaints at all. All of the staff, from the manager to the cleaners, kitchen staff and everyone in between are so kind and caring and nothing is too much trouble for them.
30 May 2023
My Dad has come on in leaps and bounds since arriving at this home the staff are really friendly and caring. He was given a bird feeder to put on his window which he really enjoys being interested in wildlife since an early age, he also has plant pots outside his window and a wild garden, I think that allowing him to follow his likes has gone a long way towards bringing him on and giving him something to do and I personally think that this is down to the staff and manager
18 May 2023
Found the staff to be courteous and friend;y. The property is clean and tidy. The resident has settled in his new surroundings.
03 February 2023
Mum is well cared for in all aspects of care. The staff are very friendly and nothing is too much trouble, if we have any concerns action is taken to sort any worries we may have. The food is excellent and good quality! Mum's clothes are laundered to perfection, always put away neatly. Our only concern is the corridor, needs to look more colourful and homely. The room doors could be coloured for individuals.
12 January 2023
Just had our first meeting with the new manager of Ascot Lodge. She is such an approachable person with wonderful ideas. Welcome to her really refreshing new ideas to make our family member (Mum) feel like home. Staff are all wonderful. Thank you. So blessed to have peace of mind.
10 January 2023
My aunt has only been here a couple of months so my review is only for a short period. We didn't get off to a great start but there is now a new manager and I'm impressed things have improved for the best. The staff are very good, friendly and do their best to accommodate my aunt's needs.
04 January 2023
Following the assessment that Mum now needs nursing care, I couldn't be more pleased that we found Ascot Lodge Care Home. They could not have done more to facilitate Mum's move even to the extent of the manager painting the bedroom the night before. The home is warm and welcoming with super friendly staff and I have every confidence in their ability to look after Mum.
04 January 2023
Our mother came to Ascot Lodge during the summer after a big decision. It's been the best thing we did. Ascot Lodge Care Home is a fabulous place with lovely staff. It could do with a freshen up to make it more welcoming. Today I have met the new manager, she was absolutely fab and couldn't do enough for us. She was telling us about the changes for the future, can't wait to see them. Well done to the manager and your team.
30 December 2022
I am constantly delighted when I visit my dad at how often I hear singing and laughter coming from different parts of the building. There always seems to be the bustle of activity and friendly voices. The staff treat everyone with dignity and kindness, and there seems to be a genuine desire for residents to have some fun, with various activities and singsongs etc. It's a hard thing to do, to see a loved one need to go to a care home, but I've been enormously reassured here.
11 November 2022
My dad has been in Ascot Lodge Care Home for around five years now. Throughout that time I have been fairly happy with the support and treatment my dad has received. Staff have been good and most do their best to meet my dad's needs. Management have been good as well. Recently a new manager has taken over at Ascot Lodge and things really are changing for the better. I have had a couple of meetings with her about a couple of concerns and they have been sorted straight away. I can't fault her at all.
Latest Reviews for Ascot Lodge Care Home
03 January 2025
Whenever I visit Ascot Lodge Care Home I always find the staff efficient and very helpful. The residents needs seen to as soon as possible. The cleanliness is very good. One thing that I noticed when visiting I don't get any smells of urine.
03 January 2025
Good overall care. My mum is happy and settled here. The staff are all polite and happy in their roles and want to do their best. Some staff go the extra mile, talking to Mum more and joking. The deputy manager is always approachable to talk when needed. Good communication, phone calls when incidents have happened.
21 October 2024
Mum has improved massively in the 6 months since she'd been at Ascot Lodge - she will allow carers to dress her, sit in the lounge, eat in the dining room and will now conduct a conversation. Such a great improvement!
21 June 2024
My sincere thanks and love to all the staff at Ascot Lodge Care Home for the love, care, dignity and quality of life given to my wonderful husband during his stay at Ascot Lodge. I, too, have also been given love and friendship from all the staff. I really appreciated it. Thank you. My husband received "end-of-life care" for Alzheimer's during April and May, 2024. I feel so grateful for everything that has been given to him at the end of his life - sadly, he passed on 10th May, 2024 at 6:15pm.
18 April 2024
Very happy with the care my husband receives. The staff are friendly and very attentive to my husband's needs. The care home seems well-maintained and his room is clean and pleasantly decorated.
18 April 2024
I have nothing bad to say! This place is absolutely incredible! My mum has settled in as if she's always been here. The staff are amazing. Really friendly and there if we need them. Ascot Lodge is 2nd to none!
17 January 2024
I think Ascott Lodge is a lovely place, my friend who I visit has settled in very well and is very happy here. The staff are lovely, friendly and very caring, always putting my friend at ease and making sure all her needs are met and nothing is too much trouble. I have joined in the activities with my friend which she seems to enjoy, especially the coffee mornings with scones, jam and cream.
08 September 2023
I am happy with the resident being in Ascot Lodge. He is happy, he loves it and so am I. The staff are great and I love them all.
02 August 2023
I find the care home fine. The staff are very good and helpful.
01 August 2023
All day staff go above and beyond every time with all residents and management will go beyond. I feel very secure knowing my mum is totally taken care of and respect is shown to Mum by all care staff I've encountered.
28 July 2023
My husband has been in Ascot Lodge Care Home since March 2023, I have no complaints at all. All of the staff, from the manager to the cleaners, kitchen staff and everyone in between are so kind and caring and nothing is too much trouble for them.
30 May 2023
My Dad has come on in leaps and bounds since arriving at this home the staff are really friendly and caring. He was given a bird feeder to put on his window which he really enjoys being interested in wildlife since an early age, he also has plant pots outside his window and a wild garden, I think that allowing him to follow his likes has gone a long way towards bringing him on and giving him something to do and I personally think that this is down to the staff and manager
18 May 2023
Found the staff to be courteous and friend;y. The property is clean and tidy. The resident has settled in his new surroundings.
03 February 2023
Mum is well cared for in all aspects of care. The staff are very friendly and nothing is too much trouble, if we have any concerns action is taken to sort any worries we may have. The food is excellent and good quality! Mum's clothes are laundered to perfection, always put away neatly. Our only concern is the corridor, needs to look more colourful and homely. The room doors could be coloured for individuals.
12 January 2023
Just had our first meeting with the new manager of Ascot Lodge. She is such an approachable person with wonderful ideas. Welcome to her really refreshing new ideas to make our family member (Mum) feel like home. Staff are all wonderful. Thank you. So blessed to have peace of mind.
10 January 2023
My aunt has only been here a couple of months so my review is only for a short period. We didn't get off to a great start but there is now a new manager and I'm impressed things have improved for the best. The staff are very good, friendly and do their best to accommodate my aunt's needs.
04 January 2023
Following the assessment that Mum now needs nursing care, I couldn't be more pleased that we found Ascot Lodge Care Home. They could not have done more to facilitate Mum's move even to the extent of the manager painting the bedroom the night before. The home is warm and welcoming with super friendly staff and I have every confidence in their ability to look after Mum.
04 January 2023
Our mother came to Ascot Lodge during the summer after a big decision. It's been the best thing we did. Ascot Lodge Care Home is a fabulous place with lovely staff. It could do with a freshen up to make it more welcoming. Today I have met the new manager, she was absolutely fab and couldn't do enough for us. She was telling us about the changes for the future, can't wait to see them. Well done to the manager and your team.
30 December 2022
I am constantly delighted when I visit my dad at how often I hear singing and laughter coming from different parts of the building. There always seems to be the bustle of activity and friendly voices. The staff treat everyone with dignity and kindness, and there seems to be a genuine desire for residents to have some fun, with various activities and singsongs etc. It's a hard thing to do, to see a loved one need to go to a care home, but I've been enormously reassured here.
11 November 2022
My dad has been in Ascot Lodge Care Home for around five years now. Throughout that time I have been fairly happy with the support and treatment my dad has received. Staff have been good and most do their best to meet my dad's needs. Management have been good as well. Recently a new manager has taken over at Ascot Lodge and things really are changing for the better. I have had a couple of meetings with her about a couple of concerns and they have been sorted straight away. I can't fault her at all.