Staff are professional and friendly and always look clean and smart.
Nursing staff, carers, management, and admin staff always helpful,
courteous, and patient with my mum, who can be difficult at times.
30 March 2020
Welcoming friendly and caring to both residents and relatives. Only
weakness is the, perhaps, too relaxed attitude to visitors taking
residents out - my concern is if staff always know who is in or out. A
slightly tighter recording process or perhaps just informing visitors of
the process could be helpful - This is only a minor point.
Latest Reviews for Eagle House
13 April 2022
Staff are professional and friendly and always look clean and smart.
Nursing staff, carers, management, and admin staff always helpful,
courteous, and patient with my mum, who can be difficult at times.
30 March 2020
Welcoming friendly and caring to both residents and relatives. Only
weakness is the, perhaps, too relaxed attitude to visitors taking
residents out - my concern is if staff always know who is in or out. A
slightly tighter recording process or perhaps just informing visitors of
the process could be helpful - This is only a minor point.