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Spring Gardens Lane, Keighley, BD20 6LH
View Full Details of Herncliffe Care HomeLatest Reviews for Herncliffe Care Home
21 February 2025
A wonderful home, very caring and professional staff. Mum was a resident and sadly passed away. The staff were excellent and compassionate.
28 November 2024
My husband first went for respite earlier this year. He then came in for respite again but it became permanent. He needed expert care for a rare brain disease and remained there for the last three months. Herncliffe is a lovely home and residents and relatives are treated as family. Everyone is friendly whatever role they do. The care he was given was outstanding and at the end of life, all the staff were amazing and went beyond giving care, love and support to my husband. Our children and I can't thank then enough for the care dignity and empathy we all experienced. I would recommend this home to anyone. Thank you so much.
08 May 2024
Staff are invariably welcoming. Atmosphere pleasant. She is happy and well looked after, and her mobility has improved since being in Herncliffe. Communication is good.
07 May 2024
Excellent care home, all staff very friendly. Manager until recently excellent. The new manager hopefully will continue the ethos of family feel, residents treated like individuals. Activities are excellent, with plenty of stimulation. Also gave very good end-of-life care to my dad.
15 April 2024
I visit Mum only when I have the car and that can be random at times. Each visit is a lovely experience for both me and Mum. The staff always smile and greet me, ask me how I am and may have a quick chat with me. I enjoy looking at what's new on the walls before I reach my mum. On my mum's floor the staff will always ask if I need anything, e.g. a drink, and they are happy to talk to me about how my mum is doing. Today Mum was listening to a classical radio station in her room, which she likes, she looked calm and relaxed. A carer knocked on the door and brought Mum her dessert. I was given the chance to assist with Mum, which I did. We enjoyed reminiscing and listening to her favourite songs. I could stay as long as I needed to. I always come away pleased and reassured that Mum is safe and well cared for in a happy environment.
15 April 2024
When my husband came for respite both my family and myself developed the utmost love and respect for all the staff. So much so that he became a permanent resident! The carers are beyond carers and are family to all our family. Nothing is too much trouble, they are attentive and alert to every need of both resident and family and are just amazing. The home itself is spotlessly clean and welcoming and comfortable. I have no hesitation or worries about leaving my husband in their capable, caring hands. Thank you all from the bottom of my heart.
15 April 2024
My parents are both residents in Herncliffe on Alex Wing, my dad has dementia but my mum is residential, they are able to be on the same unit which is great for them. The care shown to my parents has been amazing, nothing is too much trouble, their rooms are lovely and the facilities are very good. The only complaint I have is the food could be a little better, it’s not always very good.
04 April 2024
My husband was admitted initially for respite care for two weeks and then permanent nursing/dementia care. Although he has only been with the home for a few weeks, I am very happy with his care and also the staff and his surroundings.
03 April 2024
I am always treated with respect, kept well informed in person or by text or phone. I feel comfort in knowing he is in a very good nursing/care home. Fed well, kept very clean and tidy. The staff are great with him and spend time understanding him as the stroke took his speech and ability. The doctor visits twice a week and sees all that is needed to be seen, physio is arranged twice a week, all staff are well-trained to deal with anything that needs attention.
02 April 2024
When my wife and I visit Herncliffe we are made very welcome and it's obvious that the residents are happy, clean, well fed and the care shown towards the dementia residents is excellent. The displays around the rooms are so well done. All the staff are working hard to ensure the residents are kept safe and well and activities such as trips out and singalongs are brilliant!
27 March 2024
Herncliffe Care Home is a joyful, welcoming home. All of the staff, from the receptionists, the window cleaner, the managers, the activities team and, of course, the carers along with the cleanser, caterers and all the staff who Mum and I come into contact with are cheerful, they find time to welcome, to talk, to value us a part of the Herncliffe family. I am so luck to have this team in my life looking after Mum treating her with such kindness,, dignity, understanding and commitment.
27 March 2024
Staff are very caring, monitoring residents regularly. Residents are encouraged to participate in activities, but they do not push too hard, so residents still have some autonomy with decisions/
27 March 2024
I couldn't put into words how grateful I am to staff and management at Herncliffe for taking care of my wife.
22 March 2024
My wife has been a Herncliffe resident for 11 months now following hospital discharge after a catastrophic stroke. The care given at Herncliffe is exemplary and it's management is effective and caring. The whole culture of the place is good with a capital 'G'. I have every confidence that my wife is cared for with dignity and appropriately and would recommend Herncliffe wholeheartedly.
22 March 2024
My mother has been in The Garden wing at Herncliffe Care Home now for over 14 months and I can say that the care she has received has been excellent. The staff are very experienced and attentive, they are approachable and very understanding of the needs of residents and families who find themselves in this situation. The managers and owner are all helpful, willing to support families with any questions at all times, reception ladies are very welcoming and everyone gets to know you on a first name basis. Amazing place for anyone who needs care!
18 March 2024
My father’s health deteriorated in August 23 requiring additional care, a number of Nursing homes were reviewed with Herncliffe coming out on top, the staff are amazing so caring and considerate at all times. My father is well cared for, additional doctor input is available through twice weekly visits or via the care hub line as and when needed, there are many activities with engagement encouraged but at residents wish. I would have no hesitation in recommending Herncliffe to anyone needing this type of support. Well done and thank you so much
08 May 2022
I have no hesitation in recommending Herncliffe Care Home. It is truly an amazing place. The staff are so friendly, professional and caring and they go above and beyond to ensure residents receive the very best care. My mother is very happy there and she settled very quickly into her new home due to the high quality care she was receiving. Thank you to all the Herncliffe team!
08 February 2021
This care home is truly phenomenal. The staff were so so caring and considerate to mine and my father's needs. The organisation and professionalism was second to none. My father's care was paramount to each and every member of staff assigned to him, they showed care and affection and made him feel welcome and comfortable throughout his whole stay. During the pandemic, they adhered to all of the guidelines and accommodated our needs and put my father's mental and physical well-being first at all times. They are truly angels on earth.
10 June 2020
My Mum was at Herncliffe for 3 years. The staff were caring and compassionate. They were helpful and friendly and they loved my Mum. I was very happy with the service, I felt that my Mum was well cared for, safe and well looked after. We were kept informed of any changes or updates. I would highly recommend Herncliffe.
15 May 2020
After spending some time at Herncliffe my Mother sadly died in March. I cannot praise enough the care she was given at this time. Staff were so caring of both us as a family and Mum during her final weeks and hours and I cannot praise them enough for the care she received during her stay there and during the final few weeks of her life.
Latest Reviews for Herncliffe Care Home
21 February 2025
A wonderful home, very caring and professional staff. Mum was a resident and sadly passed away. The staff were excellent and compassionate.
28 November 2024
My husband first went for respite earlier this year. He then came in for respite again but it became permanent. He needed expert care for a rare brain disease and remained there for the last three months. Herncliffe is a lovely home and residents and relatives are treated as family. Everyone is friendly whatever role they do. The care he was given was outstanding and at the end of life, all the staff were amazing and went beyond giving care, love and support to my husband. Our children and I can't thank then enough for the care dignity and empathy we all experienced. I would recommend this home to anyone. Thank you so much.
08 May 2024
Staff are invariably welcoming. Atmosphere pleasant. She is happy and well looked after, and her mobility has improved since being in Herncliffe. Communication is good.
07 May 2024
Excellent care home, all staff very friendly. Manager until recently excellent. The new manager hopefully will continue the ethos of family feel, residents treated like individuals. Activities are excellent, with plenty of stimulation. Also gave very good end-of-life care to my dad.
15 April 2024
I visit Mum only when I have the car and that can be random at times. Each visit is a lovely experience for both me and Mum. The staff always smile and greet me, ask me how I am and may have a quick chat with me. I enjoy looking at what's new on the walls before I reach my mum. On my mum's floor the staff will always ask if I need anything, e.g. a drink, and they are happy to talk to me about how my mum is doing. Today Mum was listening to a classical radio station in her room, which she likes, she looked calm and relaxed. A carer knocked on the door and brought Mum her dessert. I was given the chance to assist with Mum, which I did. We enjoyed reminiscing and listening to her favourite songs. I could stay as long as I needed to. I always come away pleased and reassured that Mum is safe and well cared for in a happy environment.
15 April 2024
When my husband came for respite both my family and myself developed the utmost love and respect for all the staff. So much so that he became a permanent resident! The carers are beyond carers and are family to all our family. Nothing is too much trouble, they are attentive and alert to every need of both resident and family and are just amazing. The home itself is spotlessly clean and welcoming and comfortable. I have no hesitation or worries about leaving my husband in their capable, caring hands. Thank you all from the bottom of my heart.
15 April 2024
My parents are both residents in Herncliffe on Alex Wing, my dad has dementia but my mum is residential, they are able to be on the same unit which is great for them. The care shown to my parents has been amazing, nothing is too much trouble, their rooms are lovely and the facilities are very good. The only complaint I have is the food could be a little better, it’s not always very good.
04 April 2024
My husband was admitted initially for respite care for two weeks and then permanent nursing/dementia care. Although he has only been with the home for a few weeks, I am very happy with his care and also the staff and his surroundings.
03 April 2024
I am always treated with respect, kept well informed in person or by text or phone. I feel comfort in knowing he is in a very good nursing/care home. Fed well, kept very clean and tidy. The staff are great with him and spend time understanding him as the stroke took his speech and ability. The doctor visits twice a week and sees all that is needed to be seen, physio is arranged twice a week, all staff are well-trained to deal with anything that needs attention.
02 April 2024
When my wife and I visit Herncliffe we are made very welcome and it's obvious that the residents are happy, clean, well fed and the care shown towards the dementia residents is excellent. The displays around the rooms are so well done. All the staff are working hard to ensure the residents are kept safe and well and activities such as trips out and singalongs are brilliant!
27 March 2024
Herncliffe Care Home is a joyful, welcoming home. All of the staff, from the receptionists, the window cleaner, the managers, the activities team and, of course, the carers along with the cleanser, caterers and all the staff who Mum and I come into contact with are cheerful, they find time to welcome, to talk, to value us a part of the Herncliffe family. I am so luck to have this team in my life looking after Mum treating her with such kindness,, dignity, understanding and commitment.
27 March 2024
Staff are very caring, monitoring residents regularly. Residents are encouraged to participate in activities, but they do not push too hard, so residents still have some autonomy with decisions/
27 March 2024
I couldn't put into words how grateful I am to staff and management at Herncliffe for taking care of my wife.
22 March 2024
My wife has been a Herncliffe resident for 11 months now following hospital discharge after a catastrophic stroke. The care given at Herncliffe is exemplary and it's management is effective and caring. The whole culture of the place is good with a capital 'G'. I have every confidence that my wife is cared for with dignity and appropriately and would recommend Herncliffe wholeheartedly.
22 March 2024
My mother has been in The Garden wing at Herncliffe Care Home now for over 14 months and I can say that the care she has received has been excellent. The staff are very experienced and attentive, they are approachable and very understanding of the needs of residents and families who find themselves in this situation. The managers and owner are all helpful, willing to support families with any questions at all times, reception ladies are very welcoming and everyone gets to know you on a first name basis. Amazing place for anyone who needs care!
18 March 2024
My father’s health deteriorated in August 23 requiring additional care, a number of Nursing homes were reviewed with Herncliffe coming out on top, the staff are amazing so caring and considerate at all times. My father is well cared for, additional doctor input is available through twice weekly visits or via the care hub line as and when needed, there are many activities with engagement encouraged but at residents wish. I would have no hesitation in recommending Herncliffe to anyone needing this type of support. Well done and thank you so much
08 May 2022
I have no hesitation in recommending Herncliffe Care Home. It is truly an amazing place. The staff are so friendly, professional and caring and they go above and beyond to ensure residents receive the very best care. My mother is very happy there and she settled very quickly into her new home due to the high quality care she was receiving. Thank you to all the Herncliffe team!
08 February 2021
This care home is truly phenomenal. The staff were so so caring and considerate to mine and my father's needs. The organisation and professionalism was second to none. My father's care was paramount to each and every member of staff assigned to him, they showed care and affection and made him feel welcome and comfortable throughout his whole stay. During the pandemic, they adhered to all of the guidelines and accommodated our needs and put my father's mental and physical well-being first at all times. They are truly angels on earth.
10 June 2020
My Mum was at Herncliffe for 3 years. The staff were caring and compassionate. They were helpful and friendly and they loved my Mum. I was very happy with the service, I felt that my Mum was well cared for, safe and well looked after. We were kept informed of any changes or updates. I would highly recommend Herncliffe.
15 May 2020
After spending some time at Herncliffe my Mother sadly died in March. I cannot praise enough the care she was given at this time. Staff were so caring of both us as a family and Mum during her final weeks and hours and I cannot praise them enough for the care she received during her stay there and during the final few weeks of her life.