Submit a Review for Chestnut Lodge Care Home
1 Shakespeare Close, Butler Street East, Bradford, BD3 9ES
View Full Details of Chestnut Lodge Care HomeLatest Reviews for Chestnut Lodge Care Home
17 January 2025
Granddad has been in this nursing home for almost 3 months receiving end of life care. The nursing home staff without exception are all very caring and professional and do a wonderful job of looking after granddad. We have visited almost daily and called daily often more than once a day and were at no point ever made to feel we were inconveniencing them. They were always on hand to update us on granddad's progress and care. Granddad has dementia so caring for him is at times quite challenging. The staff have treated granddad with dignity and respect and in a time when it was not possible for Granddad to be looked after at home gave him the next best alternative. We thank every staff member for their care and for getting to know our precious granddad and dad as a person and looking after him so well. No words will ever be able to convey our gratitude to each and every one of the staff. Thank you all so very much.
13 January 2025
My father was admitted to the nursing home after being in hospital with dementia and a cancer growth on his temple. He had lost a substantial amount of weight as he wouldn't/couldnt eat there. He went to the home in September. He quickly settled and ate plenty of food (even things he previously hadn't liked). He put on 11lb very quickly. The staff were brilliant with him (he was very stubborn at times) but were able to get him to comply through their patience and persistence, never pushing him to do things he didn't want to do. Dad passed away Boxing Day and even to his last, the staff (nurses and care workers) were good and kind to him, calling a GP whenever they felt he needed it especially as he had cancer and checking on him every 15 minutes during his last few days. Myself, my husband and my children cannot praise the home enough. A member of my family rang every day without fail and always received a complete update. I was also called if dad had any problems at all.
12 November 2024
The staff are very attentive and compassionate. Nothing is too much trouble for them from the care staff, admin staff and catering staff - they are a great team. They have ensured my grandad's move was as comfortable as possible. We call every evening and we are always updated on how grandad's day/healthcare has been.
22 October 2024
My mum moved into Chestnut Lodge on discharge from hospital. Initially, she was anxious and unsettled and having dementia didn't help as she really didn't understand where she was and why she was there. She was on the dementia ward on arrival but within a week this was discussed with myself and staff and it was decided that the better option for my mum at the time would be the residential unit. A move so soon after arrival wasn't an easy transition but the staff were absolutely fantastic with her and with me providing support and reassurance. She is eating again, taking her medication, socialising with others, participating in the activities and is more positive in herself. The staff are super hard-working, kind, passionate and loving. My mum is gaining weight, taking care of her appearance and they support her well with this. Thank you to staff for caring for my mum and allowing me to visit her as her daughter and not her carer.
10 July 2024
After a previous bad experience it was such a relief to find my wife a placement at Chestnut Lodge where she is now settling in nicely. The home itself is modern bright and airy with a calm and relaxed atmosphere. Since my wife went to Chestnut Lodge she has put back on the weight that she lost previously and looks like her old self again. The staff are well trained and caring towards the residents and the home itself is well managed and well-run. Chestnut Lodge and all the staff there get top marks from me. Thank you.
17 June 2024
Chestnut Lodge is where my wife is cared for. I have every admiration for the home, she is very well looked after. All the staff is excellent and the manager has sorted my wife's stay there. My wife is very happy there, which gives us absolute satisfaction. Thank you so much.
17 June 2024
My Mum moved to Chestnut Lodge a few months ago. I could not praise the place, staff, and management enough, they are all fantastic. My Mum has settled so quickly here, which has been a huge relief. She could not be in better hands, all the staff is so lovely and that shows in how my Mum is. The manager was amazing, sorting everything for us and running a fantastic care home, this place is fantastic on all accounts.
17 June 2024
The floor needs to be re-decorated as the ground floor, but I don't know if this is scheduled to happen or not. A new vinyl floor covering has just recently been put down to replace the carpets to make it easier to clean, which is a big improvement. Unfortunately, they haven't replaced the carpets in the bedrooms with vinyl. It would have been better if they had as the bedrooms do smell sometimes. Also, clothes appear to go missing even though they have been provided with sewn-in labels. To make it easier to carry out activities the side lounges must be provided with larger tables like the ones in the dining room. The current tables are too small.
10 April 2024
My mother has been with this care home since 2017 when my father died who was her primary carer. She was struggling with dementia for several years and the staff at Chestnut have treated her with extreme love and kindness. Despite the changes that have taken place behind the scenes the level of care from the staff has been exceptional. The current owners rebranded but have put in some improvements which helped aid my mother in her final stages. This care home offers amazing care, I trust the staff and they treat the residents like family and always made me feel welcome whenever I came by which made me feel comfortable in knowing they were being open and honest in their care. Thank you!
03 November 2023
My husband has been at Chestnut Lodge Care Home for two years. The staff are kind, caring and compassionate. The home provides a safe, comfortable environment that promotes the physical, mental and emotional well-being of the residents. The nursing home offers around the clock care, ensuring the medical and personal needs of the residents are met promptly and professionally. This offers peace of mind to me and other family members and I know his is in safe hands.
22 September 2023
We had to choose a care home for my mother during Covid and couldn’t visit any care homes at all. We were given a list from the council that was on their approved list. As Chestnut Lodge was just down the road from our mother's home, we did the virtual online tour which was very informative and that was it, sold as seen and never regretted it one bit. A big shout to two seniors on the wing, you know who you are, thank you for your care.
21 September 2023
Overall, everything was good. No complaints.
26 June 2023
If you have a loved one who needs care do not put them in here. My mum went in 4 weeks ago and passed away yesterday. The buzzer she had in her room did not work most of the time and despite us and social services raising this for over 2 weeks it was never fixed. She was never taken out of her room other than to have a bath once a week, even after we took a wheelchair in for them to use. For tea, she was constantly given jam sandwiches and soup. The manager never introduced herself. We did ask for her to meet with myself and social services in mum's room but she sent a nurse instead. My mum's life was miserable in here. The staff did their best but when you only have 2 care assistants and one nurse to deal with 20 patients it is a near impossibility to cope. On the morning she died we were taken to her room as we had received a call to say she was poorly. We got there to find she had already passed away and they never even told us. It was a massive shock.
23 May 2023
I have found that all staff are very helpful and act in a caring manner.
10 May 2023
My father was only in Chestnut Lodge Care Home for six days where he sadly passed away. All the staff through his end-of-life care were brilliant and showed genuine empathy with nothing being too much trouble. Even though we didn't use the facilities (dining room, lounge etc.) I observed that they were of a good standard. rooms are also of a good standard and can be adapted to personal needs. The home provides well-maintained surroundings and improvements are taking place. If you are looking for care for one of your loved ones then I wouldn't hesitate to recommend Chestnut Lodge. Thanks again to all.
15 February 2023
My brother moved into the home in May 2019. It was a difficult decision for myslef and my family to make. At that time, he was an alcoholic and could not look after himself in any capacity. The carers and team took over his care with compassion and gave him an extra four years, which we never expected. He was given the care and support he required. He was happy with the activities and loved the staff immensely. I cannot thank them enough for their care and dignity given to him in his last months. He passed away on 16.1.23.
22 September 2021
It’s now coming up to 3-years, and as a family, we continue to be very happy with the care provided. It was a difficult time over the Covid lockdowns as we were not able to visit Mum for over a year. The staff did everything possible to keep us connected, including facilitating video calls. It’s lovely now for me and my brother to be able to see her again on a regular basis. We have siblings abroad, so we can Skype them during visits. The unit has been refurbished to a high standard, and it is a lovely environment. Mum’s care is individualised, and the staff know her well enough to be able to take care of her needs down to the little details that matter to her. An example is when they play her favourite music which keeps her calm. Despite her cognitive decline, Mum appears generally to be very content. We are grateful to all the staff for keeping her safe and well cared for.
25 August 2021
My mother is now 90-years of age and has been at Shakespeare Court for nearly 2-years due to ill health. She seems happy with her room and the care she is receiving and gets along with the staff all very friendly. I have found the staff and management to be very caring, friendly, helpful, and understanding, also through COVID, which has been a challenging time for everyone, all staff and management have handled the situation extremely well, and I would like to take this opportunity to thank you all. So for all the reasons above, I would highly recommend Shakespeare Court as a great care home.
23 March 2021
The staff are very caring. There is a lovely atmosphere. It has a homely atmosphere in that it does not feel clinical. It is good for someone who likes to socialise and have activities. It has a safe environment. We have never needed to complain about our mother's treatment, security or well-being. While she was a resident, her weight was able to increase from her initial unhealthy lightweight. Mum's 4-year's living at Shakespeare Court has been a very positive time for Mum and ourselves (daughter and son). Sometimes it has been difficult to get through to staff on the phone. Also, it can take a few minutes to answer the door when we have come to visit.
11 February 2020
I cannot thank the staff enough for the care they gave my mother during her time in Shakespeare. The staff were caring, even when Mum was difficult due to her dementia. The staff were also so supportive of all the family, during my mother's final days.
Latest Reviews for Chestnut Lodge Care Home
17 January 2025
Granddad has been in this nursing home for almost 3 months receiving end of life care. The nursing home staff without exception are all very caring and professional and do a wonderful job of looking after granddad. We have visited almost daily and called daily often more than once a day and were at no point ever made to feel we were inconveniencing them. They were always on hand to update us on granddad's progress and care. Granddad has dementia so caring for him is at times quite challenging. The staff have treated granddad with dignity and respect and in a time when it was not possible for Granddad to be looked after at home gave him the next best alternative. We thank every staff member for their care and for getting to know our precious granddad and dad as a person and looking after him so well. No words will ever be able to convey our gratitude to each and every one of the staff. Thank you all so very much.
13 January 2025
My father was admitted to the nursing home after being in hospital with dementia and a cancer growth on his temple. He had lost a substantial amount of weight as he wouldn't/couldnt eat there. He went to the home in September. He quickly settled and ate plenty of food (even things he previously hadn't liked). He put on 11lb very quickly. The staff were brilliant with him (he was very stubborn at times) but were able to get him to comply through their patience and persistence, never pushing him to do things he didn't want to do. Dad passed away Boxing Day and even to his last, the staff (nurses and care workers) were good and kind to him, calling a GP whenever they felt he needed it especially as he had cancer and checking on him every 15 minutes during his last few days. Myself, my husband and my children cannot praise the home enough. A member of my family rang every day without fail and always received a complete update. I was also called if dad had any problems at all.
12 November 2024
The staff are very attentive and compassionate. Nothing is too much trouble for them from the care staff, admin staff and catering staff - they are a great team. They have ensured my grandad's move was as comfortable as possible. We call every evening and we are always updated on how grandad's day/healthcare has been.
22 October 2024
My mum moved into Chestnut Lodge on discharge from hospital. Initially, she was anxious and unsettled and having dementia didn't help as she really didn't understand where she was and why she was there. She was on the dementia ward on arrival but within a week this was discussed with myself and staff and it was decided that the better option for my mum at the time would be the residential unit. A move so soon after arrival wasn't an easy transition but the staff were absolutely fantastic with her and with me providing support and reassurance. She is eating again, taking her medication, socialising with others, participating in the activities and is more positive in herself. The staff are super hard-working, kind, passionate and loving. My mum is gaining weight, taking care of her appearance and they support her well with this. Thank you to staff for caring for my mum and allowing me to visit her as her daughter and not her carer.
10 July 2024
After a previous bad experience it was such a relief to find my wife a placement at Chestnut Lodge where she is now settling in nicely. The home itself is modern bright and airy with a calm and relaxed atmosphere. Since my wife went to Chestnut Lodge she has put back on the weight that she lost previously and looks like her old self again. The staff are well trained and caring towards the residents and the home itself is well managed and well-run. Chestnut Lodge and all the staff there get top marks from me. Thank you.
17 June 2024
Chestnut Lodge is where my wife is cared for. I have every admiration for the home, she is very well looked after. All the staff is excellent and the manager has sorted my wife's stay there. My wife is very happy there, which gives us absolute satisfaction. Thank you so much.
17 June 2024
My Mum moved to Chestnut Lodge a few months ago. I could not praise the place, staff, and management enough, they are all fantastic. My Mum has settled so quickly here, which has been a huge relief. She could not be in better hands, all the staff is so lovely and that shows in how my Mum is. The manager was amazing, sorting everything for us and running a fantastic care home, this place is fantastic on all accounts.
17 June 2024
The floor needs to be re-decorated as the ground floor, but I don't know if this is scheduled to happen or not. A new vinyl floor covering has just recently been put down to replace the carpets to make it easier to clean, which is a big improvement. Unfortunately, they haven't replaced the carpets in the bedrooms with vinyl. It would have been better if they had as the bedrooms do smell sometimes. Also, clothes appear to go missing even though they have been provided with sewn-in labels. To make it easier to carry out activities the side lounges must be provided with larger tables like the ones in the dining room. The current tables are too small.
10 April 2024
My mother has been with this care home since 2017 when my father died who was her primary carer. She was struggling with dementia for several years and the staff at Chestnut have treated her with extreme love and kindness. Despite the changes that have taken place behind the scenes the level of care from the staff has been exceptional. The current owners rebranded but have put in some improvements which helped aid my mother in her final stages. This care home offers amazing care, I trust the staff and they treat the residents like family and always made me feel welcome whenever I came by which made me feel comfortable in knowing they were being open and honest in their care. Thank you!
03 November 2023
My husband has been at Chestnut Lodge Care Home for two years. The staff are kind, caring and compassionate. The home provides a safe, comfortable environment that promotes the physical, mental and emotional well-being of the residents. The nursing home offers around the clock care, ensuring the medical and personal needs of the residents are met promptly and professionally. This offers peace of mind to me and other family members and I know his is in safe hands.
22 September 2023
We had to choose a care home for my mother during Covid and couldn’t visit any care homes at all. We were given a list from the council that was on their approved list. As Chestnut Lodge was just down the road from our mother's home, we did the virtual online tour which was very informative and that was it, sold as seen and never regretted it one bit. A big shout to two seniors on the wing, you know who you are, thank you for your care.
21 September 2023
Overall, everything was good. No complaints.
26 June 2023
If you have a loved one who needs care do not put them in here. My mum went in 4 weeks ago and passed away yesterday. The buzzer she had in her room did not work most of the time and despite us and social services raising this for over 2 weeks it was never fixed. She was never taken out of her room other than to have a bath once a week, even after we took a wheelchair in for them to use. For tea, she was constantly given jam sandwiches and soup. The manager never introduced herself. We did ask for her to meet with myself and social services in mum's room but she sent a nurse instead. My mum's life was miserable in here. The staff did their best but when you only have 2 care assistants and one nurse to deal with 20 patients it is a near impossibility to cope. On the morning she died we were taken to her room as we had received a call to say she was poorly. We got there to find she had already passed away and they never even told us. It was a massive shock.
23 May 2023
I have found that all staff are very helpful and act in a caring manner.
10 May 2023
My father was only in Chestnut Lodge Care Home for six days where he sadly passed away. All the staff through his end-of-life care were brilliant and showed genuine empathy with nothing being too much trouble. Even though we didn't use the facilities (dining room, lounge etc.) I observed that they were of a good standard. rooms are also of a good standard and can be adapted to personal needs. The home provides well-maintained surroundings and improvements are taking place. If you are looking for care for one of your loved ones then I wouldn't hesitate to recommend Chestnut Lodge. Thanks again to all.
15 February 2023
My brother moved into the home in May 2019. It was a difficult decision for myslef and my family to make. At that time, he was an alcoholic and could not look after himself in any capacity. The carers and team took over his care with compassion and gave him an extra four years, which we never expected. He was given the care and support he required. He was happy with the activities and loved the staff immensely. I cannot thank them enough for their care and dignity given to him in his last months. He passed away on 16.1.23.
22 September 2021
It’s now coming up to 3-years, and as a family, we continue to be very happy with the care provided. It was a difficult time over the Covid lockdowns as we were not able to visit Mum for over a year. The staff did everything possible to keep us connected, including facilitating video calls. It’s lovely now for me and my brother to be able to see her again on a regular basis. We have siblings abroad, so we can Skype them during visits. The unit has been refurbished to a high standard, and it is a lovely environment. Mum’s care is individualised, and the staff know her well enough to be able to take care of her needs down to the little details that matter to her. An example is when they play her favourite music which keeps her calm. Despite her cognitive decline, Mum appears generally to be very content. We are grateful to all the staff for keeping her safe and well cared for.
25 August 2021
My mother is now 90-years of age and has been at Shakespeare Court for nearly 2-years due to ill health. She seems happy with her room and the care she is receiving and gets along with the staff all very friendly. I have found the staff and management to be very caring, friendly, helpful, and understanding, also through COVID, which has been a challenging time for everyone, all staff and management have handled the situation extremely well, and I would like to take this opportunity to thank you all. So for all the reasons above, I would highly recommend Shakespeare Court as a great care home.
23 March 2021
The staff are very caring. There is a lovely atmosphere. It has a homely atmosphere in that it does not feel clinical. It is good for someone who likes to socialise and have activities. It has a safe environment. We have never needed to complain about our mother's treatment, security or well-being. While she was a resident, her weight was able to increase from her initial unhealthy lightweight. Mum's 4-year's living at Shakespeare Court has been a very positive time for Mum and ourselves (daughter and son). Sometimes it has been difficult to get through to staff on the phone. Also, it can take a few minutes to answer the door when we have come to visit.
11 February 2020
I cannot thank the staff enough for the care they gave my mother during her time in Shakespeare. The staff were caring, even when Mum was difficult due to her dementia. The staff were also so supportive of all the family, during my mother's final days.