Submit a Review for Holly Bank Care Home
Manor Heath Road, Halifax, HX3 0BG
View Full Details of Holly Bank Care HomeLatest Reviews for Holly Bank Care Home
09 April 2024
My mother lived at the home for just over 2.5 years and experienced a great level of care. The staff were remarkably good to her health, mood and mobility improved almost immediately on moving there. I honestly believe that we would have lost her much sooner had she not experienced such wonderful care. Mum passed away in the home in March 2024 and her last days were handled with the utmost care, respect and love. We felt that she was really cared for by people who knew her and wanted the very best for her. It was a great comfort to her family that she was offered such excellent care which met her needs and respected her wishes.
04 April 2024
I feel ok, a nice calming and relaxing atmosphere here at Holly Bank Care Home. The staff are approachable, friendly and professional. My mum is settled and appears to be well looked after. The home is clean, fresh and looks nice.
08 March 2024
Each time I visit Holly Bank to see Mum, I am met with fantastic, friendly staff who are genuinely happy to be working there and really do care for the residents. I am always blown away by the improvements the owner makes to the home. It really feels more like a boutique hotel than a care home with the gorgeous improvements he has made. Due to the distance I have to travel (8 or 9 hours each way!) to see Mum, the staff are great at helping set up a video chat session with Mum once or twice a week and I can see Mum is comfortable, content and very well cared for by staff she knows, likes and trusts. Holly Bank is run efficiently by a very capable and personable manager who leads her staff very effectively from what I can see. It is very notable that very many of the staff have been at the home for many years and enjoy working there. Thank you to all of you amazing folk!
16 February 2024
I found the home very caring, with friendly staff. The only thing that let it down was there were no plugs in the sink in the bathroom and no hot water.
15 February 2024
I find the mid-day med excellent. The staff are caring, they do the job because they care! The dining room and lounges are lovely. Credit to the owner, he is very approachable.
12 February 2024
I have spent 5 years here. My carers are without fault. My meals are very tasty and usually are given a choice. All the carers are very kind and helpful.
30 January 2024
The lovely staff at Holly Bank have been caring for my aunt for the past eight years. Sadly she died in the home in November 2023 at the age of 99, the staff couldn't have been more helpful, responsive and caring. They looked after my aunt and us so well in her last days, thank you.
16 November 2023
Our lovely neighbour has been in Hollybank since January 2023 and she has been so well looked after and cared for. The staff always go above and beyond to ensure the comfort and well-being of all residents. Thank you.
12 June 2023
A great start as my parent arrived yesterday for respite care. We were all made very welcome. She settled into the room and despite her huge anxiety at moving in she said she liked the room. All staff were very welcoming and we loved how my parent was given choices and made her own decisions. She had a welcome bottle of sherry and a card and we left her feeling secure and reassured. We feel we could ask anything without any concerns. Thank you for such a great start to her stay.
28 March 2023
Our dad moved into Holly Bank Care Home very recently and this was obviously an anxious time for us and our dad. However, everyone at the home have been so welcoming and thoughtful which is really helping our dad settle. Anything we have asked for has been sorted really quickly.
22 March 2023
After having a relative previously stay at Holly Bank Care Home we didn’t hesitate to seek a place for our friend. The home is immaculate and the staff are so kind, caring and considerate of the needs of the residents and very accommodating towards friends and relatives visiting the residents.
28 February 2023
The home welcomed my cousin with open arms. They were caring and professional at the same time. Nothing was too much trouble. He was particularly demanding - due mainly to diminishing powers of understanding - but the home were not phased by it and handled him with love land kindness. I cannot praise the patience of the management and staff enough. A fantastic home from home with caring, knowledgeable and efficient staff. Thank you Holly Bank Care Home for all you do for your residents. You provide a happy and safe environment for them all.
28 February 2023
Mum had been in hospital following a series of falls and wasn't ready to be at home but didn't need to be in hospital. We were made very welcome as we arrived and I was shown to Mum's room whilst she relaxed with a cup of tea. Her room was clean and freshly decorated with nice touches such as a reclining armchair and throws. The rest of the home has been upgraded or in the process of being upgraded and is akin to a boutique hotel! Nothing is too much trouble for the requirements of the residents. As I came to visit Mum, any member of staff who I hadn't met before came and introduced themselves, which I felt was a nice thing to do. Anytime I needed to speak to a member of staff or the management, there was never an issue and they were happy to answer any questions or resolve any issues. Sadly Mum's health deteriorated rapidly but Holly Bank were happy to continue to care for her which they did with kindness and compassion until she passed away four days later. Thank you Holly Bank!
24 February 2023
My dad has been at two other care homes prior to coming to Holly Bank, he truly feels likes he's at home and respected by the caring team. The staff are attentive to his needs and the management team have been fantastic at helping him settle in. I can’t not thank Holly Bank for giving us as a family peace of mind. My dad also was able to select the decoration for his bedroom including wallpaper.
23 February 2023
The staff are well-trained, kind and efficient. I have had experience of this home for 12 years and most of the staff are still there from 12 years ago. The home is clean, well-furnished and up-to-date. The residents are clean and very well cared for. The food is also very good and there is always a choice. Residents’ rooms are light, clean and airy. Management and staff work well together and everyone knows their roles. I cannot recommend it highly enough.
13 January 2023
I am a regular volunteer at Holly Bank. From the minute you walk in the door you can feel the homely atmosphere. All the staff are very welcoming and I can tell they are passionate about their jobs and caring for the residents. When I'm speaking to the residents they all say they are very happy at Holly Bank and feel very well cared for. The home is very clean and very well looked after. Really couldn't fault it and I'd be happy to put my own family in the home if ever needed
13 January 2023
I find it difficult to give an opinion as we have not had unrestricted access due to Covid. There has been a lack in management information regarding keeping relatives informed. Regarding visiting times etc and a lack of resident information.
03 January 2023
I find the staff very helpful and on good terms with them and are always very pleasant. My wife seems very settled and happy.
03 January 2023
Always receive a very warm and friendly greeting from staff upon visiting my relative. Always clean and my relation always seems clean and well groomed and happy. Overall I am happy with the service.
03 January 2023
Holly Bank staff are very good. My grandad can be challenging at times but they deal with this very patiently and professionally.
Latest Reviews for Holly Bank Care Home
09 April 2024
My mother lived at the home for just over 2.5 years and experienced a great level of care. The staff were remarkably good to her health, mood and mobility improved almost immediately on moving there. I honestly believe that we would have lost her much sooner had she not experienced such wonderful care. Mum passed away in the home in March 2024 and her last days were handled with the utmost care, respect and love. We felt that she was really cared for by people who knew her and wanted the very best for her. It was a great comfort to her family that she was offered such excellent care which met her needs and respected her wishes.
04 April 2024
I feel ok, a nice calming and relaxing atmosphere here at Holly Bank Care Home. The staff are approachable, friendly and professional. My mum is settled and appears to be well looked after. The home is clean, fresh and looks nice.
08 March 2024
Each time I visit Holly Bank to see Mum, I am met with fantastic, friendly staff who are genuinely happy to be working there and really do care for the residents. I am always blown away by the improvements the owner makes to the home. It really feels more like a boutique hotel than a care home with the gorgeous improvements he has made. Due to the distance I have to travel (8 or 9 hours each way!) to see Mum, the staff are great at helping set up a video chat session with Mum once or twice a week and I can see Mum is comfortable, content and very well cared for by staff she knows, likes and trusts. Holly Bank is run efficiently by a very capable and personable manager who leads her staff very effectively from what I can see. It is very notable that very many of the staff have been at the home for many years and enjoy working there. Thank you to all of you amazing folk!
16 February 2024
I found the home very caring, with friendly staff. The only thing that let it down was there were no plugs in the sink in the bathroom and no hot water.
15 February 2024
I find the mid-day med excellent. The staff are caring, they do the job because they care! The dining room and lounges are lovely. Credit to the owner, he is very approachable.
12 February 2024
I have spent 5 years here. My carers are without fault. My meals are very tasty and usually are given a choice. All the carers are very kind and helpful.
30 January 2024
The lovely staff at Holly Bank have been caring for my aunt for the past eight years. Sadly she died in the home in November 2023 at the age of 99, the staff couldn't have been more helpful, responsive and caring. They looked after my aunt and us so well in her last days, thank you.
16 November 2023
Our lovely neighbour has been in Hollybank since January 2023 and she has been so well looked after and cared for. The staff always go above and beyond to ensure the comfort and well-being of all residents. Thank you.
12 June 2023
A great start as my parent arrived yesterday for respite care. We were all made very welcome. She settled into the room and despite her huge anxiety at moving in she said she liked the room. All staff were very welcoming and we loved how my parent was given choices and made her own decisions. She had a welcome bottle of sherry and a card and we left her feeling secure and reassured. We feel we could ask anything without any concerns. Thank you for such a great start to her stay.
28 March 2023
Our dad moved into Holly Bank Care Home very recently and this was obviously an anxious time for us and our dad. However, everyone at the home have been so welcoming and thoughtful which is really helping our dad settle. Anything we have asked for has been sorted really quickly.
22 March 2023
After having a relative previously stay at Holly Bank Care Home we didn’t hesitate to seek a place for our friend. The home is immaculate and the staff are so kind, caring and considerate of the needs of the residents and very accommodating towards friends and relatives visiting the residents.
28 February 2023
The home welcomed my cousin with open arms. They were caring and professional at the same time. Nothing was too much trouble. He was particularly demanding - due mainly to diminishing powers of understanding - but the home were not phased by it and handled him with love land kindness. I cannot praise the patience of the management and staff enough. A fantastic home from home with caring, knowledgeable and efficient staff. Thank you Holly Bank Care Home for all you do for your residents. You provide a happy and safe environment for them all.
28 February 2023
Mum had been in hospital following a series of falls and wasn't ready to be at home but didn't need to be in hospital. We were made very welcome as we arrived and I was shown to Mum's room whilst she relaxed with a cup of tea. Her room was clean and freshly decorated with nice touches such as a reclining armchair and throws. The rest of the home has been upgraded or in the process of being upgraded and is akin to a boutique hotel! Nothing is too much trouble for the requirements of the residents. As I came to visit Mum, any member of staff who I hadn't met before came and introduced themselves, which I felt was a nice thing to do. Anytime I needed to speak to a member of staff or the management, there was never an issue and they were happy to answer any questions or resolve any issues. Sadly Mum's health deteriorated rapidly but Holly Bank were happy to continue to care for her which they did with kindness and compassion until she passed away four days later. Thank you Holly Bank!
24 February 2023
My dad has been at two other care homes prior to coming to Holly Bank, he truly feels likes he's at home and respected by the caring team. The staff are attentive to his needs and the management team have been fantastic at helping him settle in. I can’t not thank Holly Bank for giving us as a family peace of mind. My dad also was able to select the decoration for his bedroom including wallpaper.
23 February 2023
The staff are well-trained, kind and efficient. I have had experience of this home for 12 years and most of the staff are still there from 12 years ago. The home is clean, well-furnished and up-to-date. The residents are clean and very well cared for. The food is also very good and there is always a choice. Residents’ rooms are light, clean and airy. Management and staff work well together and everyone knows their roles. I cannot recommend it highly enough.
13 January 2023
I am a regular volunteer at Holly Bank. From the minute you walk in the door you can feel the homely atmosphere. All the staff are very welcoming and I can tell they are passionate about their jobs and caring for the residents. When I'm speaking to the residents they all say they are very happy at Holly Bank and feel very well cared for. The home is very clean and very well looked after. Really couldn't fault it and I'd be happy to put my own family in the home if ever needed
13 January 2023
I find it difficult to give an opinion as we have not had unrestricted access due to Covid. There has been a lack in management information regarding keeping relatives informed. Regarding visiting times etc and a lack of resident information.
03 January 2023
I find the staff very helpful and on good terms with them and are always very pleasant. My wife seems very settled and happy.
03 January 2023
Always receive a very warm and friendly greeting from staff upon visiting my relative. Always clean and my relation always seems clean and well groomed and happy. Overall I am happy with the service.
03 January 2023
Holly Bank staff are very good. My grandad can be challenging at times but they deal with this very patiently and professionally.