Cliff Road, Headingley, Leeds, LS6 2EZ
View Full Details of Halcyon CourtHelpful, friendly and informative staff.
I have always found the staff at Halcyon Court to be very helpful and friendly. The home is kept clean and tidy and residents appear to be happy and healthy living there. My friend has her own room so she can have some quiet time should she wish to. There is also lots of rooms to mix with other residents.
We are grateful for the welcome my friend has recieved. Thank you. I am grateful for the contact with one member of staff in particular who has been the recipient to my emails. An induction pack would have been helpful and answered the many questions we have had. It is not always clear which staff member to speak to. My friend is not always dressed in clean clothes, as he tends to replace worn underwear in drawers, perhaps if the staff could check him daily and remember for washing. I don't think his good jumpers and trousers have been washed since his arrival. Sometimes mail is just left inside the front door, so residents have been able to help themselves.
My brother has just moved into Halcyon Court Leeds and he and we love it. He feels safe and secure there. The staff have quickly assessed his needs and he feels at home. The building is complex but they help him to navigate it.
One lady is really good to me, she goes out of her way to support me, she helps me buy my clothes and footwear and she washes them for me. They always go out of their way to talk to me and support me even when I'm having bad days.
Had a horrible experience with this home after 3 falls of mum in law over 8 months. Never ever rang whilst she was in hospital to ask how she was. The last time she fell due to a carer not taking proper care to keep her safe. She ended up in hospital for last time and died 5 weeks later in nursing home. Keep an eye on your relative and make sure care plans are person centered and followed properly.
My mother has been cared for in Halcyon Court for more than three years. She turned 100 last month and the home held a lovely party for her. She received a beautiful bouquet from the CEO of Anchor. The staff are always helpful, pleasant and friendly. I feel that Mum is happy and well cared for. The gardens at Halcyon Court have improved a great deal recently. They look much better, which is important as I often take my mum outside when I visit.
We never thought we'd be able to get Mum to her only granddaughter's wedding as she's been reluctant to leave her bedroom and before home, I mentioned my worries and concerns to the manager and she was so lovely and helpful and said they would help me and the family make it possible. Whatever we wanted they would help. They had her ready and dressed with all her tablets for two nights away and when we picked her up it went so smoothly without any upset or resistance. Mum had the best time at her granddaughter's wedding and to see all the family together after two years, it was a very beautiful but emotional day. Thank you so much for making our worries fade away it meant the world to Mum and also to us. Thank you.
I find the home very supportive and the staff very helpful. My brother is well looked after and settled here. Thank you so much.
Halcyon Court is just right for my mother. The action is peaceful enough. The carers are so friendly and kind. Not pretentious just with the best for the oldies in mind. The activities are good. Tea party Tuesday, kids making easter bonnets. I'm happy my mum is in good hands. She is happy here. Thanks to all the staff!
My mum was a resident of Halcyon Court from 2021 until she passed away in July 2024. Her care has always been excellent and the care staff really care. If I had any concerns I knew they'd be addressed immediately and I got to know the management team and many of the staff on first-name terms. In her final days they really were incredible. Mum was treated with love and dignity. I and other family members spent many hours by Mum's bedside as she was in her final days and the staff took almost as much care of us as they did of Mum. We were able to come and go whenever we liked and there was always a cup of tea available. When she passed it was clear to see the love the staff had for Mum and there were many tears. We were never pressured to clear her things and Mum had asked that her 'decent' clothes be given to residents who had no family to provide for them, for which the home was delighted. Our whole family will always be grateful for what the staff at Halcyon Court did for Mum. RIP Mum
Carer care is very good and friendly, also helpful when needed.
My mum was quite poorly last week and the staff were just excellent. They organised the correct care/medical assistance for her. They kept us updated and I'm sure it is their expertise and care that have pulled her through this latest episode we are so grateful to the whole team.
The senior care and the rest of the staff are very helpful and professional understanding of my wife's needs.
I'm very happy with Halcyon Court on Anchor Care Home. Anchor, Halcyon Court are the best (at the price level they operate at). I want to thank all the staff and management for looking after my mother so well. My mother and I are very happy with the overall service. Thank you.
I have and my family have experienced kindness and understanding from staff. They are kind, the senior staff and reception have a wicked sense of humour. I feel that I could approach them about anything, especially about my mum's issues. Thank you.
Came to bring my granny to the tea room and we rand an hour prior to ask to get her ready. No wheelchair available was looking for ages, had to get her to walk down and she was extremely tired after this. The food was lovely and a nice atmosphere. More wheelchairs are needed, please.
My brother has been at Halcyon Court for some weeks. From the time I and my wife first saw Halcyon, we both had no doubts that this was the right place for my brother. We are welcomed every time we visit by warm, smiling staff and are touched by the good humour and enthusiasm of the people that work there. This applies from the most senior members of staff down to the people that clean my brother's room. The first thing I notice when I see my brother is how well he looks and he, himself, says how settled he is. He feels safe and secure and is very trusting of the staff who care for him. There seems to be nothing that the staff will not do for the people under their care. The times I have talked about the food at Halcyon, with my brother, he is very happy and says he gets plenty. Well done Halcyon.
Very good.
My mother has been in care in Halcyon Court for over 4 years and I feel that her quality of care has improved considerably over the last 12 to 18 months. The home itself is very welcoming to visitors, the staff are always very pleasant and approachable, and this friendly attitude is displayed by all the staff including the Reception lady, the maintenance man, the chef, and the cleaners. Although my mother is suffering from dementia she immediately recognizes staff members and is obviously happy to see them and she regularly tells my sister and I that "It's lovely here, I wouldn't mind living here permanently"! She spends most of her time in her own little world but it is patently obvious that she is very happy in that world - and that is all that matters to my sister and I. Thank you Halcyon Court staff for keeping our mum happy and for the love and care you give to her.
Helpful, friendly and informative staff.
I have always found the staff at Halcyon Court to be very helpful and friendly. The home is kept clean and tidy and residents appear to be happy and healthy living there. My friend has her own room so she can have some quiet time should she wish to. There is also lots of rooms to mix with other residents.
We are grateful for the welcome my friend has recieved. Thank you. I am grateful for the contact with one member of staff in particular who has been the recipient to my emails. An induction pack would have been helpful and answered the many questions we have had. It is not always clear which staff member to speak to. My friend is not always dressed in clean clothes, as he tends to replace worn underwear in drawers, perhaps if the staff could check him daily and remember for washing. I don't think his good jumpers and trousers have been washed since his arrival. Sometimes mail is just left inside the front door, so residents have been able to help themselves.
My brother has just moved into Halcyon Court Leeds and he and we love it. He feels safe and secure there. The staff have quickly assessed his needs and he feels at home. The building is complex but they help him to navigate it.
One lady is really good to me, she goes out of her way to support me, she helps me buy my clothes and footwear and she washes them for me. They always go out of their way to talk to me and support me even when I'm having bad days.
Had a horrible experience with this home after 3 falls of mum in law over 8 months. Never ever rang whilst she was in hospital to ask how she was. The last time she fell due to a carer not taking proper care to keep her safe. She ended up in hospital for last time and died 5 weeks later in nursing home. Keep an eye on your relative and make sure care plans are person centered and followed properly.
My mother has been cared for in Halcyon Court for more than three years. She turned 100 last month and the home held a lovely party for her. She received a beautiful bouquet from the CEO of Anchor. The staff are always helpful, pleasant and friendly. I feel that Mum is happy and well cared for. The gardens at Halcyon Court have improved a great deal recently. They look much better, which is important as I often take my mum outside when I visit.
We never thought we'd be able to get Mum to her only granddaughter's wedding as she's been reluctant to leave her bedroom and before home, I mentioned my worries and concerns to the manager and she was so lovely and helpful and said they would help me and the family make it possible. Whatever we wanted they would help. They had her ready and dressed with all her tablets for two nights away and when we picked her up it went so smoothly without any upset or resistance. Mum had the best time at her granddaughter's wedding and to see all the family together after two years, it was a very beautiful but emotional day. Thank you so much for making our worries fade away it meant the world to Mum and also to us. Thank you.
I find the home very supportive and the staff very helpful. My brother is well looked after and settled here. Thank you so much.
Halcyon Court is just right for my mother. The action is peaceful enough. The carers are so friendly and kind. Not pretentious just with the best for the oldies in mind. The activities are good. Tea party Tuesday, kids making easter bonnets. I'm happy my mum is in good hands. She is happy here. Thanks to all the staff!
My mum was a resident of Halcyon Court from 2021 until she passed away in July 2024. Her care has always been excellent and the care staff really care. If I had any concerns I knew they'd be addressed immediately and I got to know the management team and many of the staff on first-name terms. In her final days they really were incredible. Mum was treated with love and dignity. I and other family members spent many hours by Mum's bedside as she was in her final days and the staff took almost as much care of us as they did of Mum. We were able to come and go whenever we liked and there was always a cup of tea available. When she passed it was clear to see the love the staff had for Mum and there were many tears. We were never pressured to clear her things and Mum had asked that her 'decent' clothes be given to residents who had no family to provide for them, for which the home was delighted. Our whole family will always be grateful for what the staff at Halcyon Court did for Mum. RIP Mum
Carer care is very good and friendly, also helpful when needed.
My mum was quite poorly last week and the staff were just excellent. They organised the correct care/medical assistance for her. They kept us updated and I'm sure it is their expertise and care that have pulled her through this latest episode we are so grateful to the whole team.
The senior care and the rest of the staff are very helpful and professional understanding of my wife's needs.
I'm very happy with Halcyon Court on Anchor Care Home. Anchor, Halcyon Court are the best (at the price level they operate at). I want to thank all the staff and management for looking after my mother so well. My mother and I are very happy with the overall service. Thank you.
I have and my family have experienced kindness and understanding from staff. They are kind, the senior staff and reception have a wicked sense of humour. I feel that I could approach them about anything, especially about my mum's issues. Thank you.
Came to bring my granny to the tea room and we rand an hour prior to ask to get her ready. No wheelchair available was looking for ages, had to get her to walk down and she was extremely tired after this. The food was lovely and a nice atmosphere. More wheelchairs are needed, please.
My brother has been at Halcyon Court for some weeks. From the time I and my wife first saw Halcyon, we both had no doubts that this was the right place for my brother. We are welcomed every time we visit by warm, smiling staff and are touched by the good humour and enthusiasm of the people that work there. This applies from the most senior members of staff down to the people that clean my brother's room. The first thing I notice when I see my brother is how well he looks and he, himself, says how settled he is. He feels safe and secure and is very trusting of the staff who care for him. There seems to be nothing that the staff will not do for the people under their care. The times I have talked about the food at Halcyon, with my brother, he is very happy and says he gets plenty. Well done Halcyon.
Very good.
My mother has been in care in Halcyon Court for over 4 years and I feel that her quality of care has improved considerably over the last 12 to 18 months. The home itself is very welcoming to visitors, the staff are always very pleasant and approachable, and this friendly attitude is displayed by all the staff including the Reception lady, the maintenance man, the chef, and the cleaners. Although my mother is suffering from dementia she immediately recognizes staff members and is obviously happy to see them and she regularly tells my sister and I that "It's lovely here, I wouldn't mind living here permanently"! She spends most of her time in her own little world but it is patently obvious that she is very happy in that world - and that is all that matters to my sister and I. Thank you Halcyon Court staff for keeping our mum happy and for the love and care you give to her.