Submit a Review for Pennington Court Care Home
Hunslet Hall Road, Leeds, LS11 6TT
View Full Details of Pennington Court Care HomeLatest Reviews for Pennington Court Care Home
26 November 2024
My mum was at Pennington Court for almost 18 months before she passed away. She was well looked after by the staff and treated with kindness. As a family, we found the staff friendly and helpful, able to answer any questions we had, and address, if any, our concerns. I wouldn't hesitate to recommend Pennington Court.
09 August 2024
My mother has been in Pennington Court for almost a year now. She is well cared for by all staff and any issues are dealt with in a timely fashion. She recently was taken ill and was adamant that she did not want to go to hospital. The staff did their utmost to avoid this and went above and beyond what I would have expected. They kept a close eye on her and she was monitored via the 'virtual ward' at the home and kept me updated at all times.
22 January 2024
My dad went here for respite in October but unfortunately fell and ended up in hospital after 3 days. The doctor in the hospital was unwilling for him to be discharged back to the home and kept him in hospital until I returned from my holiday. His condition deteriorated and he has now had to move into permanent care which we had been trying to prevent. I had some initial concerns as the call button in his room didn’t work and there was no motion sensor in his room so the staff would know to assist him in the night but I was assured by the staff that wouldn’t be a problem. There was a mix-up over which room he was to go in and we had to move him from one to another. I passed on my concerns to the manager but she wasn’t really interested. I have also contacted one of the Senior Managers who was apologetic and sympathetic but I do regret placing my dad in there.
20 November 2023
Booked my Dad in for a week's repsite on the 1st of October. Initially, he was upset and wanted to come home, but did eventually settle with the encouragement from the lovely staff, although Dad couldn't wait to come home he still talks fondly of the lovely staff who looked after him. The home is lovely and clean and the staff seem to love their jobs, nothing is too much trouble for them.
20 October 2023
Pennington Court is superb. My nan has been here for nearly five years, and the care is phenomenal. The nurses and staff are so kind, and there are lots of familiar faces that have been there from the start. The food is good, and she's fed at regular intervals. She's turned at regular intervals, and her care plan is constantly being updated. I'd recommend Pennington to anyone looking for a care/nursing home.
13 June 2023
I have only been here a couple of months but find it so far very good. The meals are alright, just enough for me. I find it very good in more than one way that everything here is up to the standards that are required by law. No grumbles whatsoever. Thank you.
08 June 2023
My mum stopped at Pennington Court for one weeks respite care and required nursing care. In using nursing respite care for the first time we were naturally apprehensive. However, from our first visit to see the facilities and care afforded, we were very impressed. This experience continued throughout Mum's respite care and gave us peace of mind. The communication was first-class throughout as was the attention to detail. The ‘feel’ of the nursing home was both professional and friendly. Mum really enjoyed her stay and we have booked Mum in for another two weeks from mid-June.
17 April 2023
My husband was unhappy at the need for the respite care for myself. I was totally exhausted and this was his first respite. I'm so happy my husband came to Pennington Court Nursing Home - he's been very happy. Everything was first class and I hope he will be able to come back next time! Thank you all so much.
17 April 2023
My mum has been looked after by this care team for the last three-plus years, and she enjoys a wide variety of activities that entertain her. Mum can also enjoy baking and crafts, bingo and quizzes. All the staff are friendly and approachable; they always show the greatest respect and care. The staff treat Mum like a well-loved member of their family. The staff go above and beyond to the care of these working family.
17 March 2023
Mum is very settled and happy in Pennington Court. We know she is well looked after and safe. She loves the staff and feels comfortable asking for help. Food is good quality and plentiful with good choices. The home feels to mum like a hotel.
14 March 2023
Residential staff, one word, amazing. They give a nothing is too much trouble approach. Very helpful, very understanding and feels like a home from home.
27 February 2023
I honestly can not recommend Pennington Court enough. The love, care and compassion shown to my beautiful Nan during her time living here was truly amazing. Myself and wider family visited her often, and always welcomed by staff and carers. Her bedroom was cosy and comfortable, with her own belongings making it homely. My nan's care was tailored to her needs, helping to maintain her dignity yet also encouraged to keep her independence for as long as possible, with just the right level of care and input when needed. We sadly lost my nan in December and the team were fantastic with us at this very sad time. We, as a family will be forever grateful. 100% Recommended.
24 February 2023
I have now been at Pennington Court for three years. Firstly in the care home, then independent living. On the whole, I have found both the accommodation, care and staff to be most satisfactory.
22 February 2023
Very pleased with the support and care my uncle receives. The staff are very polite and helpful. Very clean environment and the staff are very knowledgeable. Would highly recommend it.
12 January 2023
Staff are very pleasant and helpful.
09 January 2023
I would just like to say I think Pennington Court do a fantastic job of looking after my mam. They are always there for her, friendly staff always deal with her medical needs and are so welcoming to the family.
29 December 2022
I have found my experience up and down but it's a big change from running your own home but feel sure I am going to be alright, now I have been in Pennington Court Nursing Home 1 year and 3 months.
29 December 2022
Looked after very well. Caring and cheerful staff and management. Nothing to complain about - first class.
01 November 2022
My mum lived here for just over 6 months. On several occasions when I visited, she still had tablets in her mouth, on her tongue, unswallowed. There was usually a cup of drink on the table which she was unable to reach, so she was always thirsty. We asked many times for the hairdresser to perm mum's hair but when we went it was getting cut far too short and not permed. On a visit on Thursday 5th May we pointed out swelling on her face, they hadn't noticed. Someone from GP surgery referred her for a scan. The next we heard, was Saturday 7th May, Mum was sent to the hospital, not eating or drinking. When I got there, Mum looked terrible, her whole face and neck were swollen and she was very, very ill. My mum was diagnosed with staph disease, this turned to sepsis, and sadly she passed away in the early hours of Thursday 12th May. My mum should have been sent to hospital on the Friday to receive antibiotics sooner. I put an official complaint in with the manager. Not heard anything since. Do not recommend!
31 October 2022
Very poor service. Will harass the resident if payment is not made. Stay well clear, better ones around. Buzzer going off and no staff until 50 minutes later. Wouldn't put my dogs in there. Rude staff, poor and little food for the money.
Latest Reviews for Pennington Court Care Home
26 November 2024
My mum was at Pennington Court for almost 18 months before she passed away. She was well looked after by the staff and treated with kindness. As a family, we found the staff friendly and helpful, able to answer any questions we had, and address, if any, our concerns. I wouldn't hesitate to recommend Pennington Court.
09 August 2024
My mother has been in Pennington Court for almost a year now. She is well cared for by all staff and any issues are dealt with in a timely fashion. She recently was taken ill and was adamant that she did not want to go to hospital. The staff did their utmost to avoid this and went above and beyond what I would have expected. They kept a close eye on her and she was monitored via the 'virtual ward' at the home and kept me updated at all times.
22 January 2024
My dad went here for respite in October but unfortunately fell and ended up in hospital after 3 days. The doctor in the hospital was unwilling for him to be discharged back to the home and kept him in hospital until I returned from my holiday. His condition deteriorated and he has now had to move into permanent care which we had been trying to prevent. I had some initial concerns as the call button in his room didn’t work and there was no motion sensor in his room so the staff would know to assist him in the night but I was assured by the staff that wouldn’t be a problem. There was a mix-up over which room he was to go in and we had to move him from one to another. I passed on my concerns to the manager but she wasn’t really interested. I have also contacted one of the Senior Managers who was apologetic and sympathetic but I do regret placing my dad in there.
20 November 2023
Booked my Dad in for a week's repsite on the 1st of October. Initially, he was upset and wanted to come home, but did eventually settle with the encouragement from the lovely staff, although Dad couldn't wait to come home he still talks fondly of the lovely staff who looked after him. The home is lovely and clean and the staff seem to love their jobs, nothing is too much trouble for them.
20 October 2023
Pennington Court is superb. My nan has been here for nearly five years, and the care is phenomenal. The nurses and staff are so kind, and there are lots of familiar faces that have been there from the start. The food is good, and she's fed at regular intervals. She's turned at regular intervals, and her care plan is constantly being updated. I'd recommend Pennington to anyone looking for a care/nursing home.
13 June 2023
I have only been here a couple of months but find it so far very good. The meals are alright, just enough for me. I find it very good in more than one way that everything here is up to the standards that are required by law. No grumbles whatsoever. Thank you.
08 June 2023
My mum stopped at Pennington Court for one weeks respite care and required nursing care. In using nursing respite care for the first time we were naturally apprehensive. However, from our first visit to see the facilities and care afforded, we were very impressed. This experience continued throughout Mum's respite care and gave us peace of mind. The communication was first-class throughout as was the attention to detail. The ‘feel’ of the nursing home was both professional and friendly. Mum really enjoyed her stay and we have booked Mum in for another two weeks from mid-June.
17 April 2023
My husband was unhappy at the need for the respite care for myself. I was totally exhausted and this was his first respite. I'm so happy my husband came to Pennington Court Nursing Home - he's been very happy. Everything was first class and I hope he will be able to come back next time! Thank you all so much.
17 April 2023
My mum has been looked after by this care team for the last three-plus years, and she enjoys a wide variety of activities that entertain her. Mum can also enjoy baking and crafts, bingo and quizzes. All the staff are friendly and approachable; they always show the greatest respect and care. The staff treat Mum like a well-loved member of their family. The staff go above and beyond to the care of these working family.
17 March 2023
Mum is very settled and happy in Pennington Court. We know she is well looked after and safe. She loves the staff and feels comfortable asking for help. Food is good quality and plentiful with good choices. The home feels to mum like a hotel.
14 March 2023
Residential staff, one word, amazing. They give a nothing is too much trouble approach. Very helpful, very understanding and feels like a home from home.
27 February 2023
I honestly can not recommend Pennington Court enough. The love, care and compassion shown to my beautiful Nan during her time living here was truly amazing. Myself and wider family visited her often, and always welcomed by staff and carers. Her bedroom was cosy and comfortable, with her own belongings making it homely. My nan's care was tailored to her needs, helping to maintain her dignity yet also encouraged to keep her independence for as long as possible, with just the right level of care and input when needed. We sadly lost my nan in December and the team were fantastic with us at this very sad time. We, as a family will be forever grateful. 100% Recommended.
24 February 2023
I have now been at Pennington Court for three years. Firstly in the care home, then independent living. On the whole, I have found both the accommodation, care and staff to be most satisfactory.
22 February 2023
Very pleased with the support and care my uncle receives. The staff are very polite and helpful. Very clean environment and the staff are very knowledgeable. Would highly recommend it.
12 January 2023
Staff are very pleasant and helpful.
09 January 2023
I would just like to say I think Pennington Court do a fantastic job of looking after my mam. They are always there for her, friendly staff always deal with her medical needs and are so welcoming to the family.
29 December 2022
I have found my experience up and down but it's a big change from running your own home but feel sure I am going to be alright, now I have been in Pennington Court Nursing Home 1 year and 3 months.
29 December 2022
Looked after very well. Caring and cheerful staff and management. Nothing to complain about - first class.
01 November 2022
My mum lived here for just over 6 months. On several occasions when I visited, she still had tablets in her mouth, on her tongue, unswallowed. There was usually a cup of drink on the table which she was unable to reach, so she was always thirsty. We asked many times for the hairdresser to perm mum's hair but when we went it was getting cut far too short and not permed. On a visit on Thursday 5th May we pointed out swelling on her face, they hadn't noticed. Someone from GP surgery referred her for a scan. The next we heard, was Saturday 7th May, Mum was sent to the hospital, not eating or drinking. When I got there, Mum looked terrible, her whole face and neck were swollen and she was very, very ill. My mum was diagnosed with staph disease, this turned to sepsis, and sadly she passed away in the early hours of Thursday 12th May. My mum should have been sent to hospital on the Friday to receive antibiotics sooner. I put an official complaint in with the manager. Not heard anything since. Do not recommend!
31 October 2022
Very poor service. Will harass the resident if payment is not made. Stay well clear, better ones around. Buzzer going off and no staff until 50 minutes later. Wouldn't put my dogs in there. Rude staff, poor and little food for the money.