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2 Nostell Lane, Ryhill, Wakefield, WF4 2DB
View Full Details of Victoria HouseLatest Reviews for Victoria House
02 May 2024
A care home full of experience, love and compassion their total focus being on the physical and emotional needs of every single resident. The patience and dedication of every single member of staff will never be forgotten by our family and the love shown to not only us, but my lovely mum. Thank you for everything you did for her and for us.
23 February 2023
I can't thank the staff at Victoria House Care Home enough for the kindness shown both to myself and other relatives when visiting Mum. The caring and nursing they are giving Mum is outstanding and always keep you informed of things. So thank you so much for all you are doing with my mum, we can't thank you enough.
10 January 2023
Very friendly and welcoming staff who have so much time for you. They all show care and compassion to the job they are doing and they look after the residents/service users like they are family. The home had a lovely welcoming feel to it and felt more than happy that my friend was being very well looked after and cared for. Thank you so much to all the staff who went out of their way to look after the guests and visitors while tending to the care and needs of the residents/service users. It makes the hard times so much more acceptable.
21 July 2022
The care at Victoria House has been outstanding. All staff are compassionate and kind. My grandma has lived there for the last few months of her life. Despite being extremely high risk, her skin remained intact. She was at high risk of falls and frightened of being alone, they converted a room so she could receive enhanced care. The symptom management of her bowel cancer was brilliant and her end-of-life care was second to none. The care extended to our entire family and we were welcomed into theirs. The infection prevention and control management is outstanding. Communication is empathetic and they have taken the time to speak to all of us. I cannot recommend them enough. Thank you for everything.
13 May 2022
This is the second time we have used the care home since 2001. We have found the staff very caring and a lovely, friendly atmosphere. We can't thank them enough for everything they have done.
25 August 2021
The home has good lead management which filters down to staff, then residents, which is pleasing to related people of the residents. The staff are always there to help, when asked and react in a positive way, leading to a good outcome. This brings great comfort in knowing your loved one is cared for.
11 December 2020
As my mum approaches her 102nd birthday, I would like to register my unreserved gratitude and thanks for the work of all staff at Victoria House in preserving the highest quality of life possible for her. Over the last few years, staff have become almost a substitutionary family and comfort for a very elderly resident. This is greatly reassuring for relatives, but particularly when, such as myself, I live some distance away and can only visit periodically. In the most difficult of years for all, they have provided a quality of care that is exemplary, and physically, my mum is probably looking healthier than she did even several years ago, prior to moving to Victoria House. It is difficult for anybody to witness the decline of loved ones, but that pain is significantly eased by the level of confidence that both my sister and I have gained in the care that we have seen provided. A big thanks to all who have spent time with her and cared for all her needs.
03 December 2020
On a window visit to see my mother, I have not seen her look so well for years. She has, obviously, been locked after very well. Her hair was trimmed, washed and brushed. She had eaten well and was in very good spirits. The carers and management all knew her, she has only been at Victoria House for two weeks. An absolutely wonderful find! Thank you.
09 November 2020
Sadly my wife was admitted during the Lockdown period. Every effort was made for me to see and talk to my wife. The staff were extremely friendly and helpful on my visits.
23 January 2020
The management and staff at Victoria House treated my mum so well and she had the best care for the last couple of months of her life. The staff always communicated with me because I live in another country and they would take the phone to her so I could talk to my mum. Everyone was very kind when she passed away and helped with all the information I needed.
21 January 2020
I cannot recommend this nursing home enough. It is amazing, from cleanliness to staff they make family and friends feel welcome. I have never been in a nursing home like it, so caring and loving. Thank you so much to every one of you for looking after my loved one, makes the whole process much easier, you are a great set of people. Thank you.
08 January 2020
I cannot recommend the staff too highly at the home. The atmosphere was top class, warm, efficient and friendly. All one could hope for in the field of care.
06 January 2020
The care that residents receive in this care home is amazing. The staff are so friendly and helpful. The carers go the extra mile it's unbelievable. Everybody makes you feel part of one big happy family.
03 January 2020
A good friend of my wife’s family moved to Victoria House in only November this year for end of life care after a short stay in another care home where we feel they were not able to provide the care she needed or deserved. All the staff at Victoria House treated her with great affection and adding to that an outstanding level of care and I truly mean that. My wife and I were always very impressed by the feeling of warmth shown by the staff to the residents and the personal attention they give to each and every one of them, with the family also not missing out on that. Our good family friend recently passed peacefully with two members of staff by her side still giving her hugs etc as always. I cannot recommend Victoria House highly enough. Thank you all for taking great care of her during her short stay with you ensuring her last weeks were as comfortable as possible under the circumstances.
17 December 2019
Cannot fault Victoria House. From the first day, our loved one became a resident there. The staff made us feel really welcome. They treat every resident with the love, care, respect and dignity they deserve. We lost our loved in November and the support the family received from all the staff was lovely. I would not think twice about any of my loved ones residing in Victoria House, because we knew that when we left our loved one after visiting them, they would be well looked after. The staff treat everyone like one of their own family, and that means a lot.
07 February 2019
My Aunt became a resident at Victoria House in January 2018 and sadly passed away in January 2019. She had exceptional care. All the staff, including the manager, nurses, carers, domestic team, chef, OT, hairdresser and admin are devoted to the residents. They show such loving kindness and patience. My Aunt died with dignity. I can't thank them enough.
16 October 2018
This care home is very good in all aspects.
09 October 2018
Premises clean and tidy. Residents always dressed with care. Premises warm and comfortable. Food excellent. Staff very friendly and caring to residents. It is a pleasure to visit and appreciate the way relatives are cared for.
19 September 2018
When looking for a home for my dad, as soon as we walked into Victoria House it felt really homely and right. My Dad is there for End of Life Care and we feel we couldn't have chosen anywhere better. It is a shame he didn't go there earlier to be able to enjoy all they have to offer. All the staff are lovely and really caring and also supportive of us. I have absolutely no hesitation in recommending Victoria House to others. Thank you.
12 July 2018
Couldn't wish for better care and understanding from staff - from management to cleaners - all showed the utmost respect towards us as a family. They gave Dad his dignity and cared for him like he was family. I will be forever grateful to everyone there.
Latest Reviews for Victoria House
02 May 2024
A care home full of experience, love and compassion their total focus being on the physical and emotional needs of every single resident. The patience and dedication of every single member of staff will never be forgotten by our family and the love shown to not only us, but my lovely mum. Thank you for everything you did for her and for us.
23 February 2023
I can't thank the staff at Victoria House Care Home enough for the kindness shown both to myself and other relatives when visiting Mum. The caring and nursing they are giving Mum is outstanding and always keep you informed of things. So thank you so much for all you are doing with my mum, we can't thank you enough.
10 January 2023
Very friendly and welcoming staff who have so much time for you. They all show care and compassion to the job they are doing and they look after the residents/service users like they are family. The home had a lovely welcoming feel to it and felt more than happy that my friend was being very well looked after and cared for. Thank you so much to all the staff who went out of their way to look after the guests and visitors while tending to the care and needs of the residents/service users. It makes the hard times so much more acceptable.
21 July 2022
The care at Victoria House has been outstanding. All staff are compassionate and kind. My grandma has lived there for the last few months of her life. Despite being extremely high risk, her skin remained intact. She was at high risk of falls and frightened of being alone, they converted a room so she could receive enhanced care. The symptom management of her bowel cancer was brilliant and her end-of-life care was second to none. The care extended to our entire family and we were welcomed into theirs. The infection prevention and control management is outstanding. Communication is empathetic and they have taken the time to speak to all of us. I cannot recommend them enough. Thank you for everything.
13 May 2022
This is the second time we have used the care home since 2001. We have found the staff very caring and a lovely, friendly atmosphere. We can't thank them enough for everything they have done.
25 August 2021
The home has good lead management which filters down to staff, then residents, which is pleasing to related people of the residents. The staff are always there to help, when asked and react in a positive way, leading to a good outcome. This brings great comfort in knowing your loved one is cared for.
11 December 2020
As my mum approaches her 102nd birthday, I would like to register my unreserved gratitude and thanks for the work of all staff at Victoria House in preserving the highest quality of life possible for her. Over the last few years, staff have become almost a substitutionary family and comfort for a very elderly resident. This is greatly reassuring for relatives, but particularly when, such as myself, I live some distance away and can only visit periodically. In the most difficult of years for all, they have provided a quality of care that is exemplary, and physically, my mum is probably looking healthier than she did even several years ago, prior to moving to Victoria House. It is difficult for anybody to witness the decline of loved ones, but that pain is significantly eased by the level of confidence that both my sister and I have gained in the care that we have seen provided. A big thanks to all who have spent time with her and cared for all her needs.
03 December 2020
On a window visit to see my mother, I have not seen her look so well for years. She has, obviously, been locked after very well. Her hair was trimmed, washed and brushed. She had eaten well and was in very good spirits. The carers and management all knew her, she has only been at Victoria House for two weeks. An absolutely wonderful find! Thank you.
09 November 2020
Sadly my wife was admitted during the Lockdown period. Every effort was made for me to see and talk to my wife. The staff were extremely friendly and helpful on my visits.
23 January 2020
The management and staff at Victoria House treated my mum so well and she had the best care for the last couple of months of her life. The staff always communicated with me because I live in another country and they would take the phone to her so I could talk to my mum. Everyone was very kind when she passed away and helped with all the information I needed.
21 January 2020
I cannot recommend this nursing home enough. It is amazing, from cleanliness to staff they make family and friends feel welcome. I have never been in a nursing home like it, so caring and loving. Thank you so much to every one of you for looking after my loved one, makes the whole process much easier, you are a great set of people. Thank you.
08 January 2020
I cannot recommend the staff too highly at the home. The atmosphere was top class, warm, efficient and friendly. All one could hope for in the field of care.
06 January 2020
The care that residents receive in this care home is amazing. The staff are so friendly and helpful. The carers go the extra mile it's unbelievable. Everybody makes you feel part of one big happy family.
03 January 2020
A good friend of my wife’s family moved to Victoria House in only November this year for end of life care after a short stay in another care home where we feel they were not able to provide the care she needed or deserved. All the staff at Victoria House treated her with great affection and adding to that an outstanding level of care and I truly mean that. My wife and I were always very impressed by the feeling of warmth shown by the staff to the residents and the personal attention they give to each and every one of them, with the family also not missing out on that. Our good family friend recently passed peacefully with two members of staff by her side still giving her hugs etc as always. I cannot recommend Victoria House highly enough. Thank you all for taking great care of her during her short stay with you ensuring her last weeks were as comfortable as possible under the circumstances.
17 December 2019
Cannot fault Victoria House. From the first day, our loved one became a resident there. The staff made us feel really welcome. They treat every resident with the love, care, respect and dignity they deserve. We lost our loved in November and the support the family received from all the staff was lovely. I would not think twice about any of my loved ones residing in Victoria House, because we knew that when we left our loved one after visiting them, they would be well looked after. The staff treat everyone like one of their own family, and that means a lot.
07 February 2019
My Aunt became a resident at Victoria House in January 2018 and sadly passed away in January 2019. She had exceptional care. All the staff, including the manager, nurses, carers, domestic team, chef, OT, hairdresser and admin are devoted to the residents. They show such loving kindness and patience. My Aunt died with dignity. I can't thank them enough.
16 October 2018
This care home is very good in all aspects.
09 October 2018
Premises clean and tidy. Residents always dressed with care. Premises warm and comfortable. Food excellent. Staff very friendly and caring to residents. It is a pleasure to visit and appreciate the way relatives are cared for.
19 September 2018
When looking for a home for my dad, as soon as we walked into Victoria House it felt really homely and right. My Dad is there for End of Life Care and we feel we couldn't have chosen anywhere better. It is a shame he didn't go there earlier to be able to enjoy all they have to offer. All the staff are lovely and really caring and also supportive of us. I have absolutely no hesitation in recommending Victoria House to others. Thank you.
12 July 2018
Couldn't wish for better care and understanding from staff - from management to cleaners - all showed the utmost respect towards us as a family. They gave Dad his dignity and cared for him like he was family. I will be forever grateful to everyone there.