Latest Reviews for Lister House
12 March 2025
Every time I visit Lister House I am always impressed by the staff and the wonderful feel of the entire place. The staff always do their utmost to ensure the residents are well looked after and cherished. They are also very helpful to visitors too.
11 November 2024
From the moment we arrived in January 2024, we knew Dad to be in safe, caring, and supportive hands. We were all welcomed so warmly by all the staff and at once were reassured that Dad's needs would be met. This continued day and night, throughout the time Dad lived at Lister House. All staff were totally committed to the needs of their residents and in tune with them. Nothing was too much trouble - we will always remember his fantastic 101st birthday party in May. The staff were friendly, always approachable and knowledgeable and the whole environment is geared around the residents, with lovely rooms, light and airy communal areas, and an inviting outside space. The food is very good and there is a great programme of activities to enjoy. Dad died in September 2024 and we could not have wished for a better, kinder, more attentive environment for Dad to live in for his last months. Thank you.
28 March 2024
My Father originally went to Lister House for Residential Care but more lately was in the Nursing Care Unit. The care he received throughout was exceptional. Nothing was ever too much trouble for any member of staff who all were welcoming and caring.
27 November 2023
The whole family loves Lister House - our mother/granny/mother-in-law is very happy here, and we are happy, too, because the care of her is excellent in all respects. We leave her knowing she is cared for 24/7 and is safe - all her needs are understood and catered for by a loving, caring team of staff. The communication between the team here and ourselves is open and timely, and there is always someone to listen to any concerns we have and put appropriate actions in place if needed. Mother receives the very best care here - thank you, Lister House.
08 November 2023
I have been a resident since 16th November 2021. I have found everything of a very high order. Of course little things go wrong from time to time but they are rectified very quickly. I find all the staff kind, pleasant to talk to, and always ready to give service. I doubt if there is a better retirement home anywhere else in the country. Thank you for making my time pleasant and contented. I hope the rest of my life will be as enjoyable as the past 12 months.
13 October 2023
During my 18 months as a resident I have found Lister House to be a very pleasant and safe home. The care is very good and I enjoy the company of many like-minded ex-military. I would definitely recommend Lister House.
09 October 2023
All aspects of care are excellent.
19 September 2023
Beautiful home and initial care was very good, until Dad deteriorated and his personality changed due to dementia. There are too many ageing staff who did not know his needs. One agency regular carer was wonderful and gave excellent care. Two full-time staff were not very understanding or caring, they should be in a different career. His end of life care left a lot to be desired. A friend went to see him when regular carers was not there to find a carer playing on his phone at 3:30 pm while Dad had dry sick on his bed. He had not been given anything to eat since 9:30 am. We were extremely disappointed to not even receive a condolence card or message and no representation at his funeral. Cannot recommend, unless things improve.
27 July 2023
From visiting my father here he always seems very happy and content. He is still able to be reasonably independent, the staff are always on hand if required. If there are any issues of any kind they are always dealt with immediately. I have no concerns and know my dad is in good hands and being cared for throughout the day and night.
27 July 2023
Moving Dad into a care home was a very concerning thing for us. We need not have worried as the standards and environment at Lister House have meant he has not only settled in well but loves living here! Standards are high, but it is the lovely friendly atmosphere in Lister House that stands out. The staff throughout the home in whatever sense of fun we are truly thankful for that.
28 February 2023
I have been here for over three months and I've settled in well.
17 February 2023
The services and physiotherapy and wellbeing team are second to none.
17 February 2023
Both my parents have been, and one is still in Lister. I cannot praise Lister highly enough. I know when I go home after visiting, I have complete peace of mind that she is looked after in such a wonderful and sympathetic way. I can't praise all the staff enough. It's like a first-class hotel suite with all the benefits of a hospital.
14 February 2023
My husband attends day care once a week and could not be happier about his care. I have not put a rating for rooms as he isn't a resident and I haven't seen the rooms.
14 February 2023
My father was a resident at Lister House Care Home prior to his death in 2015. He was very well cared for and he felt very much at home for the fourteen months he was here. Since he died, I have been a volunteer and visit weekly. As a former family and as a volunteer, I have always been made to feel welcome and part of the 'team'.
21 December 2022
I am so pleased about the care and support my relative is given. The staff go above and beyond to not only nurse and support him but become his family in my absence. During covid lockdowns, we were updated on visiting and protecting the residents. Phoned weekly by staff with updates. Newsletters emailed show the activities for the month which hopefully families can soon join in. Now we can visit wearing masks mindful of flu etc, not just covid. I am involved in decisions regarding my relative and well-being and my views are listened to. I highly recommend Lister House.
24 February 2022
This month my wife will have been in the nursing home for 3 years, after severe operations for a rare case of infection on the brain resulting in 2 operations to remove the infected part, It's been a difficult time to recover to the level she is at now thanks to the excellent nursing including the testing and help to get the increase in her condition. We're not there yet but, we, my family, me and all the staff have worked hard to get her to this much-improved state.
14 January 2019
Lister House is the most wonderful place. My dad was resident here in the ground floor nursing unit for about 2 years. The care, dignity, compassion and love he received over that time was sensational, not just for him but towards myself as I live away and had to stay at Lister to be with him. I could go home knowing he was happy. He was always taken to the restaurant for meals, the entertainment, nothing was ever too much trouble. Dad passed away on 24/12/18. My Lister House family were wonderful both to dad and myself. Nowhere can compare to Lister House.
14 August 2018
Lister House cares for my 96 year old uncle on residential status, and formerly cared for his wife (who had advanced dementia) on nursing status, till her recent death. In all the time spent there my Uncle has had only praise for the quality, comprehensiveness and professionalism of every aspect of their provision. In all our visits, which are never announced, my wife and I have never found anything wanting in their provision of either level of care. Lister House is part of the British Legion charity and direct comparison with commercial care provision, of which we also have experience, is difficult. Given that, this establishment truly offers the gold standard of care and I cannot imagine anywhere else could be better.
Latest Reviews for Lister House
12 March 2025
Every time I visit Lister House I am always impressed by the staff and the wonderful feel of the entire place. The staff always do their utmost to ensure the residents are well looked after and cherished. They are also very helpful to visitors too.
11 November 2024
From the moment we arrived in January 2024, we knew Dad to be in safe, caring, and supportive hands. We were all welcomed so warmly by all the staff and at once were reassured that Dad's needs would be met. This continued day and night, throughout the time Dad lived at Lister House. All staff were totally committed to the needs of their residents and in tune with them. Nothing was too much trouble - we will always remember his fantastic 101st birthday party in May. The staff were friendly, always approachable and knowledgeable and the whole environment is geared around the residents, with lovely rooms, light and airy communal areas, and an inviting outside space. The food is very good and there is a great programme of activities to enjoy. Dad died in September 2024 and we could not have wished for a better, kinder, more attentive environment for Dad to live in for his last months. Thank you.
28 March 2024
My Father originally went to Lister House for Residential Care but more lately was in the Nursing Care Unit. The care he received throughout was exceptional. Nothing was ever too much trouble for any member of staff who all were welcoming and caring.
27 November 2023
The whole family loves Lister House - our mother/granny/mother-in-law is very happy here, and we are happy, too, because the care of her is excellent in all respects. We leave her knowing she is cared for 24/7 and is safe - all her needs are understood and catered for by a loving, caring team of staff. The communication between the team here and ourselves is open and timely, and there is always someone to listen to any concerns we have and put appropriate actions in place if needed. Mother receives the very best care here - thank you, Lister House.
08 November 2023
I have been a resident since 16th November 2021. I have found everything of a very high order. Of course little things go wrong from time to time but they are rectified very quickly. I find all the staff kind, pleasant to talk to, and always ready to give service. I doubt if there is a better retirement home anywhere else in the country. Thank you for making my time pleasant and contented. I hope the rest of my life will be as enjoyable as the past 12 months.
13 October 2023
During my 18 months as a resident I have found Lister House to be a very pleasant and safe home. The care is very good and I enjoy the company of many like-minded ex-military. I would definitely recommend Lister House.
09 October 2023
All aspects of care are excellent.
19 September 2023
Beautiful home and initial care was very good, until Dad deteriorated and his personality changed due to dementia. There are too many ageing staff who did not know his needs. One agency regular carer was wonderful and gave excellent care. Two full-time staff were not very understanding or caring, they should be in a different career. His end of life care left a lot to be desired. A friend went to see him when regular carers was not there to find a carer playing on his phone at 3:30 pm while Dad had dry sick on his bed. He had not been given anything to eat since 9:30 am. We were extremely disappointed to not even receive a condolence card or message and no representation at his funeral. Cannot recommend, unless things improve.
27 July 2023
From visiting my father here he always seems very happy and content. He is still able to be reasonably independent, the staff are always on hand if required. If there are any issues of any kind they are always dealt with immediately. I have no concerns and know my dad is in good hands and being cared for throughout the day and night.
27 July 2023
Moving Dad into a care home was a very concerning thing for us. We need not have worried as the standards and environment at Lister House have meant he has not only settled in well but loves living here! Standards are high, but it is the lovely friendly atmosphere in Lister House that stands out. The staff throughout the home in whatever sense of fun we are truly thankful for that.
28 February 2023
I have been here for over three months and I've settled in well.
17 February 2023
The services and physiotherapy and wellbeing team are second to none.
17 February 2023
Both my parents have been, and one is still in Lister. I cannot praise Lister highly enough. I know when I go home after visiting, I have complete peace of mind that she is looked after in such a wonderful and sympathetic way. I can't praise all the staff enough. It's like a first-class hotel suite with all the benefits of a hospital.
14 February 2023
My husband attends day care once a week and could not be happier about his care. I have not put a rating for rooms as he isn't a resident and I haven't seen the rooms.
14 February 2023
My father was a resident at Lister House Care Home prior to his death in 2015. He was very well cared for and he felt very much at home for the fourteen months he was here. Since he died, I have been a volunteer and visit weekly. As a former family and as a volunteer, I have always been made to feel welcome and part of the 'team'.
21 December 2022
I am so pleased about the care and support my relative is given. The staff go above and beyond to not only nurse and support him but become his family in my absence. During covid lockdowns, we were updated on visiting and protecting the residents. Phoned weekly by staff with updates. Newsletters emailed show the activities for the month which hopefully families can soon join in. Now we can visit wearing masks mindful of flu etc, not just covid. I am involved in decisions regarding my relative and well-being and my views are listened to. I highly recommend Lister House.
24 February 2022
This month my wife will have been in the nursing home for 3 years, after severe operations for a rare case of infection on the brain resulting in 2 operations to remove the infected part, It's been a difficult time to recover to the level she is at now thanks to the excellent nursing including the testing and help to get the increase in her condition. We're not there yet but, we, my family, me and all the staff have worked hard to get her to this much-improved state.
14 January 2019
Lister House is the most wonderful place. My dad was resident here in the ground floor nursing unit for about 2 years. The care, dignity, compassion and love he received over that time was sensational, not just for him but towards myself as I live away and had to stay at Lister to be with him. I could go home knowing he was happy. He was always taken to the restaurant for meals, the entertainment, nothing was ever too much trouble. Dad passed away on 24/12/18. My Lister House family were wonderful both to dad and myself. Nowhere can compare to Lister House.
14 August 2018
Lister House cares for my 96 year old uncle on residential status, and formerly cared for his wife (who had advanced dementia) on nursing status, till her recent death. In all the time spent there my Uncle has had only praise for the quality, comprehensiveness and professionalism of every aspect of their provision. In all our visits, which are never announced, my wife and I have never found anything wanting in their provision of either level of care. Lister House is part of the British Legion charity and direct comparison with commercial care provision, of which we also have experience, is difficult. Given that, this establishment truly offers the gold standard of care and I cannot imagine anywhere else could be better.