Submit a Review for Oak Trees Care Home
Main Street, Alne, York, YO61 1TB
View Full Details of Oak Trees Care HomeLatest Reviews for Oak Trees Care Home
20 September 2024
My 84-year-old father-in-law moved in with us because he had terminal cancer and needed help with daily living. When he could no longer manage the stairs in our home, we started looking for a care facility. Our palliative care nurse recommended Oak Trees in Alne. My father-in-law spent the last six weeks of his life with the wonderful team there. From the very start, the staff could not have been more supportive of both him, but also myself and the rest of our family. From taking the time to show us around and allowing us to choose which room he had, to the warm welcome he received on the day of his arrival. The nurses, carers, cooks and laundry assistants, the management team and activities coordinator; each member of staff took the time to get to know him and make sure that he felt settled and cared for. Visitors were always welcome, we popped in every day, witnessing on a daily basis the fantastic and dignified care he received. I absolutely cannot recommend Oak Trees highly enough.
28 May 2024
My father has been in Oak Trees for 4 months, he is 91 and has Parkinson's. He has been very well cared for by the staff, everyone is very friendly and they have a good relationship with my dad and the other residents. His condition has fluctuated over the last few months but they have got to know him and adjust his care depending on his needs at that time. I'm always made to feel very welcome and it's starting to feel like we are part of a family there.
23 May 2024
Very good care home, everything is very clean and a good and varied food menu, individual care for Mother is very good and all members of staff and management are very friendly and helpful towards Mother and myself, also a good variety of activities.
23 May 2024
My mother has been a resident for over 4 years now, very happy with the care she receives and the communication we receive when she has been unwell. All the staff at Oak Trees are friendly and efficient, Mum seems very happy.
21 May 2024
My mother is well cared for and feels safe and happy. The staff are very caring and kind and have a good relationship with the residents. She looks forward to her meals and takes part in some of the activities.
17 May 2024
My father has been in Oak Trees for just over four years, suffering from age-related Dementia. During that time he has received first rate care carried out with kindness and sensitivity which is not always easy with Dementia patients. My brother, sister and I all live a considerable distance away and can only visit once each month. Every time we call (on spec) he looks well cared for, the whole building is clean and pleasant smelling and we are welcomed. I once asked a friend, who visited many homes in relation to her job, how she would choose a good one. She replied that I should look at the faces of residents when approached by staff. I have seen nothing but pleasure on those faces in Oak Trees. I would highly recommend it.
20 November 2023
Everyone - managers, cooks, cleaners and nursing staff - were so lovely, friendly and kind but always professional. The home is decorated to a high standard and very clean. Excellent!
21 December 2022
My relative has been in Oak Trees for two years and her residency has changed her life and ours. The security, care, and family atmosphere created by the Fisher Partnership and its excellent staff have turned around the concerns of my relative and all her family. We are kept informed at all times, the nursing staff are excellent, and the NCAs are always there to help. All the staff have wonderful empathy. We were very lucky to have Oak Trees recommended to us.
27 July 2021
I find the staff very helpful and professional. They are very knowledgeable about all health issues. Mum is clean and well looked after. She is treated with dignity and respect. I feel she is safe and very well fed.
03 March 2020
Like coming home to family and friends. So clean and welcoming. Everyone can't do enough for you. Care for the resident is their first concern. My room is booked if I ever need it.
10 October 2019
We were extremely happy with the care my mother received at Oak Trees. The staff were caring and friendly from the matron to the cleaner. All the staff always had time for mum, everyone made time to chat with her. When mum passed away the kindness we were shown as a family was second to none. We couldn't have been happier with the care provided.
07 October 2019
I can only highly recommend Oak Trees. I was very well looked after and if I needed care again I would want to go back to Oak Trees.
29 July 2019
Good!
23 July 2019
My husband has received respite care over several years. He has always been treated with great kindness by the staff. The Matron has always been extremely helpful and is the ideal person for this care home.
13 June 2019
I knew Oaks Trees was the right place for my Mum the moment I walked through the door. A lovely atmosphere. Staff very friendly and helpful when showing me around. My mum was extremely well looked after in the 9 months she was a resident. Her clothes and room were always clean. Entertainment and games were a regular feature. It was also nice that the staff helped residents families when they visited. I honestly could not have found a better home than Oak Trees. Many thanks to all the staff.
08 March 2019
Oak Trees provided an excellent service to my mum in her last few months, providing a safe, secure environment with courteous staff etc. Mum was not easy towards the end but Oak Trees provided a dignified facility for her.
22 August 2018
I have always found the staff in Oak Trees to be friendly and helpful. The care is wonderful and the staff approachable and very caring. The food looks and smells lovely - especially the Sunday Lunch! The activities on offer are varied and I know they try really hard to think of new things to do and experience. I am really happy that my mum is in Oak Trees as are the rest of the family.
25 April 2018
Oak Trees is a lovely, small, caring, home that almost has the atmosphere of a country house. My Aunt has lived there for over 2 years, is comfortable and nicely looked after by an informed, patient, stable and skilled group of staff. We have never had occasion for significant complaint, we are always welcomed and are kept informed. The Matron has a lovely manner with the residents and their families and the home is beautifully kept. Food is freshly prepared and looks tasty and appropriate assistance is usually offered. The building is well positioned and maintained, warm, clean and welcoming. My Aunt is treated with respect and dignity and all necessary care is given. We count ourselves lucky that she lives in so good a care home and recommend Oak Trees without reservation.
25 April 2018
My Mother, who is unable to walk and suffers from dementia, mainly short-term memory loss, is treated with respect, kindness and good humour. The environment at Oak Trees is professional but in a friendly way. We are always made welcome whenever we visit and I am very pleased that there was a place free for my Mother when she needed it. We would recommend Oak Trees without hesitation.
25 April 2018
Mum has been in Oak Trees Care Home for four years and we have never had any complaints. Staff are always friendly and approachable.
Latest Reviews for Oak Trees Care Home
20 September 2024
My 84-year-old father-in-law moved in with us because he had terminal cancer and needed help with daily living. When he could no longer manage the stairs in our home, we started looking for a care facility. Our palliative care nurse recommended Oak Trees in Alne. My father-in-law spent the last six weeks of his life with the wonderful team there. From the very start, the staff could not have been more supportive of both him, but also myself and the rest of our family. From taking the time to show us around and allowing us to choose which room he had, to the warm welcome he received on the day of his arrival. The nurses, carers, cooks and laundry assistants, the management team and activities coordinator; each member of staff took the time to get to know him and make sure that he felt settled and cared for. Visitors were always welcome, we popped in every day, witnessing on a daily basis the fantastic and dignified care he received. I absolutely cannot recommend Oak Trees highly enough.
28 May 2024
My father has been in Oak Trees for 4 months, he is 91 and has Parkinson's. He has been very well cared for by the staff, everyone is very friendly and they have a good relationship with my dad and the other residents. His condition has fluctuated over the last few months but they have got to know him and adjust his care depending on his needs at that time. I'm always made to feel very welcome and it's starting to feel like we are part of a family there.
23 May 2024
Very good care home, everything is very clean and a good and varied food menu, individual care for Mother is very good and all members of staff and management are very friendly and helpful towards Mother and myself, also a good variety of activities.
23 May 2024
My mother has been a resident for over 4 years now, very happy with the care she receives and the communication we receive when she has been unwell. All the staff at Oak Trees are friendly and efficient, Mum seems very happy.
21 May 2024
My mother is well cared for and feels safe and happy. The staff are very caring and kind and have a good relationship with the residents. She looks forward to her meals and takes part in some of the activities.
17 May 2024
My father has been in Oak Trees for just over four years, suffering from age-related Dementia. During that time he has received first rate care carried out with kindness and sensitivity which is not always easy with Dementia patients. My brother, sister and I all live a considerable distance away and can only visit once each month. Every time we call (on spec) he looks well cared for, the whole building is clean and pleasant smelling and we are welcomed. I once asked a friend, who visited many homes in relation to her job, how she would choose a good one. She replied that I should look at the faces of residents when approached by staff. I have seen nothing but pleasure on those faces in Oak Trees. I would highly recommend it.
20 November 2023
Everyone - managers, cooks, cleaners and nursing staff - were so lovely, friendly and kind but always professional. The home is decorated to a high standard and very clean. Excellent!
21 December 2022
My relative has been in Oak Trees for two years and her residency has changed her life and ours. The security, care, and family atmosphere created by the Fisher Partnership and its excellent staff have turned around the concerns of my relative and all her family. We are kept informed at all times, the nursing staff are excellent, and the NCAs are always there to help. All the staff have wonderful empathy. We were very lucky to have Oak Trees recommended to us.
27 July 2021
I find the staff very helpful and professional. They are very knowledgeable about all health issues. Mum is clean and well looked after. She is treated with dignity and respect. I feel she is safe and very well fed.
03 March 2020
Like coming home to family and friends. So clean and welcoming. Everyone can't do enough for you. Care for the resident is their first concern. My room is booked if I ever need it.
10 October 2019
We were extremely happy with the care my mother received at Oak Trees. The staff were caring and friendly from the matron to the cleaner. All the staff always had time for mum, everyone made time to chat with her. When mum passed away the kindness we were shown as a family was second to none. We couldn't have been happier with the care provided.
07 October 2019
I can only highly recommend Oak Trees. I was very well looked after and if I needed care again I would want to go back to Oak Trees.
29 July 2019
Good!
23 July 2019
My husband has received respite care over several years. He has always been treated with great kindness by the staff. The Matron has always been extremely helpful and is the ideal person for this care home.
13 June 2019
I knew Oaks Trees was the right place for my Mum the moment I walked through the door. A lovely atmosphere. Staff very friendly and helpful when showing me around. My mum was extremely well looked after in the 9 months she was a resident. Her clothes and room were always clean. Entertainment and games were a regular feature. It was also nice that the staff helped residents families when they visited. I honestly could not have found a better home than Oak Trees. Many thanks to all the staff.
08 March 2019
Oak Trees provided an excellent service to my mum in her last few months, providing a safe, secure environment with courteous staff etc. Mum was not easy towards the end but Oak Trees provided a dignified facility for her.
22 August 2018
I have always found the staff in Oak Trees to be friendly and helpful. The care is wonderful and the staff approachable and very caring. The food looks and smells lovely - especially the Sunday Lunch! The activities on offer are varied and I know they try really hard to think of new things to do and experience. I am really happy that my mum is in Oak Trees as are the rest of the family.
25 April 2018
Oak Trees is a lovely, small, caring, home that almost has the atmosphere of a country house. My Aunt has lived there for over 2 years, is comfortable and nicely looked after by an informed, patient, stable and skilled group of staff. We have never had occasion for significant complaint, we are always welcomed and are kept informed. The Matron has a lovely manner with the residents and their families and the home is beautifully kept. Food is freshly prepared and looks tasty and appropriate assistance is usually offered. The building is well positioned and maintained, warm, clean and welcoming. My Aunt is treated with respect and dignity and all necessary care is given. We count ourselves lucky that she lives in so good a care home and recommend Oak Trees without reservation.
25 April 2018
My Mother, who is unable to walk and suffers from dementia, mainly short-term memory loss, is treated with respect, kindness and good humour. The environment at Oak Trees is professional but in a friendly way. We are always made welcome whenever we visit and I am very pleased that there was a place free for my Mother when she needed it. We would recommend Oak Trees without hesitation.
25 April 2018
Mum has been in Oak Trees Care Home for four years and we have never had any complaints. Staff are always friendly and approachable.