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Front Street, Sowerby, Thirsk, YO7 1JP
View Full Details of Sowerby HouseLatest Reviews for Sowerby House
04 February 2025
Vastly improved, manager, admin and staff are all improving.
15 February 2024
I have visited Sowerby House a number of times over the years and I am now more confident in my loved ones being there. The new manager has made tremendous improvements which are evident throughout. The staff no longer look terrified of the management who are completely approachable and appear to address all concerns promptly. My aunt has never felt more at home and feels there is always something to do or somebody to talk to.
19 January 2024
My elderly mum was discharged from the hospital to Sowerby House on the 20th of December. From the moment she arrived, she was treated with care and respect. Her physical needs were met, and nothing was too much trouble for the staff. I cannot thank the team at Sowerby House enough for everything they did for my mum; they are caring and compassionate.
05 September 2023
My mother was very ill during the spring/summer of 2023. We were discussing end-of-life care. She needed regular attention help, support, care, feeding etc. All the staff from the most junior to manager cared for my mother with dignity, love and care. They couldn't do enough for her and I attribute her getting through this to the care she received at Sowerby House.
05 September 2023
Sowerby House care home is a special home. They have been looking after my mum for 4 years and their care for her is wonderful. Visiting her can be a bit daunting - you can never tell what Mum's mood is going to be. The staff always greet me with big smiles and time for a chat which puts me at ease. They are caring for the family members as well as the residents.
25 August 2023
Mum, as usual, was obviously happy and content, and her room was clean and tidy. All the carers we met during our visit spoke very fondly of Mum, and she told us several times how well looked after she is. Living as far away as we do, we are unable to visit Mum as often as we would like, but knowing how comfortable and well-cared for she is, makes it much easier for us between visits.
22 August 2023
My mum moved into Sowerby House straight from hospital eighteen months ago, after many bad falls and what we now know was the start of Alzheimer's. This was a decision we were dreading as Mum always specified she never wanted/would go into a home. Thankfully, this decision was taken out of our hands by a wonderful social worker assigned to Mum and there was a vacancy at Sowerby House. Mum moved into a small 'temporary' room for a trial. Mum has never looked back. 'I love being in my little room'. What more can we, as a family, ask for? The care team at Sowerby House is second to none. It really is a team, from the manager to the gardener. Absolutely superb. As Mum's Alzheimer's has progressed, she still gets the best care and attention. My partner and I visit most days and have never witnessed anything other than the best care, not just to Mum, but to all residents. Everything about the care given at Sowerby House must be celebrated. Thank you everyone.
05 June 2023
My great-aunt resided within Sowerby House. Myself and other family members were treated with respect, and my aunt always commented that the staff were kind, caring and attentive to her needs. All activities are very enjoyable. Sowerby House has a fantastic team, and the ongoing improvements are noted by all relatives, and this is a credit to the new management.
05 March 2023
My dad was well cared for, but the staffing levels were not always what they should be. Agency staff were fine but keen to leave on a morning, meaning that Dad did not always get a decent shave. What I can say is that his walking improved with the help of the visiting physio, and he became more independent than he had been at home.
28 October 2022
Sowerby House is a wonderful place to be. It is clean, and the staff are hardworking. The food is excellent and very well cooked. The garden at the back is a perfect suntrap. Thank you for a wonderful time.
20 July 2022
My uncle stayed for a short respite stay. It was very obvious how happy he was. The whole staff group were very friendly and always welcoming. The home was always clean and had a lovely family atmosphere. The manager was so kind and understanding, especially with all of our questions! Myself and my family would not hesitate to recommend Sowerby House.
19 July 2022
I have been very pleased with the care my husband has received. I have been away a few days this month and have been very confident about his care. My only concerns are the ratio of staff to residents to be able to meet all needs.
12 July 2022
Very kind staff - they look after me well.
28 June 2022
My mother was admitted to Sowerby House for a respite period, while recovering from a broken arm, wrist and damage to her shoulder. Despite informing the care staff of my concerns that my mother could end up with pressure sores, my mother is either sat in a chair or laid flat on her back every time my family or myself visit. My mother now has a stage 4 (highest on the scale) pressure sore that is tracking towards her spine. I have now been informed that due to the severity of the sore, it requires a vacuum pump to help it heal and Sowerby House does not have the necessary qualifications to maintain this equipment, so they have served my mother with 4 weeks' notice, meaning we now have to look for alternative care for my mother. She is laid in a bed, 24/7 with a TV that has black horizontal lines across the screen. Some days she doesn't even recognize her own family, despite apparently having full capacity.
28 April 2022
My husband has been in Sowerby House for 5 months, the first 2 weeks in isolation with no TV. Moved to a very small room, then to another room, his view out of his window is a large shed just a few feet away, not a good outlook. Only a few days ago I asked why hasn't he got a water jug? The reply was, we have more new residents and not enough to go around! I asked for a drinking cup as my husband had spilt his coffee yet again, the one they gave him was disgusting and well-chewed at the tip. I went and purchased 2 new ones along with a water jug. I also noticed there was a grey fleece on his bed, curiosity got the better of me and I pulled it back and discovered no duvet. Is this a shortage too? All bedding is so washed out I also bought some for my husband's room. Staff are overworked but still do a fantastic job in dire conditions. The owners need to spend some money on the property and make it look like a place you would want your family member to live in. The Hindu Gods ornaments need to go!
03 November 2021
Staff are friendly when I call etc. Mum seems happy, though she has picked up on staff concerns about various things relating to the home. Mum seems happy, and carers look after her well. More contact about Mums stay and how she is doing would be good. Overall, happy with the care Mum is provided.
20 September 2021
My aunt is settled at Sowerby House. Despite the Covid issues, which have severely restricted her freedom, Sowerby House’s main strength is the care and support offered by staff. Despite the pressures they are under, they usually present as cheerful, helpful and caring, and there are many individual acts of kindness. At the time, my aunt lost her twin sister, the staff could not have been more thoughtful or kind. The building is light, airy, clean and welcoming. My aunt appreciated that her feedback is sometimes followed through - for example, fresh fruit is now much more available than in the past! She does not always like the meals on offer and often opts for a baked potato instead. However, sometimes the cooks will provide her with a healthy salad alternative and this is much appreciated! My aunt is very mentally alert and takes an active part in activities; she helps to write the quizzes and enjoys knitting and sewing things to fundraise at fetes etc.
17 September 2021
I was very grateful to Sowerby House for taking my aunt at very short notice (one day!) for 5-weeks of respite care. The staff were friendly and helpful. The room had a good garden view, and the garden was nice. As a private client, I also recognize the price is very reasonable relative to other homes. My aunt was regularly plied with cups of tea. Staff all appeared to be knowledgeable about her welfare at any moment. My single regret was that staff did not take the initiative to take her out to the garden, but I understand that such initiative for desirable things may be difficult when there are so many necessary tasks to perform. The home took Covid security seriously, which was good to see.
17 September 2021
I cannot visit very often as I live 230 miles away and have been prevented by Covid restrictions for a lot of the last 18-months. Carers are always very pleasant, and my aunt speaks highly of most of them. They were very kind when she lost her twin sister in April this year. She is quite able in body and mind and appreciates being taken out for walks whenever possible. Her biggest gripe is the food. She only likes plain fare, so often has to have a salad or jacket potato as an alternative to rich, spicy food. She loves fresh fruit, which was sadly lacking until things improved a few months ago. Unfortunately, since the takeover, the fruit has become scarcer again.
24 June 2021
My father became a resident in March 20210 and has enjoyed his time at Sowerby House. He is engaging with staff and other residents and appreciates the high level of care he is receiving from attentive staff. He enjoys his meals and comments on the high level of assurance the 24-hours staffing provides.
Latest Reviews for Sowerby House
04 February 2025
Vastly improved, manager, admin and staff are all improving.
15 February 2024
I have visited Sowerby House a number of times over the years and I am now more confident in my loved ones being there. The new manager has made tremendous improvements which are evident throughout. The staff no longer look terrified of the management who are completely approachable and appear to address all concerns promptly. My aunt has never felt more at home and feels there is always something to do or somebody to talk to.
19 January 2024
My elderly mum was discharged from the hospital to Sowerby House on the 20th of December. From the moment she arrived, she was treated with care and respect. Her physical needs were met, and nothing was too much trouble for the staff. I cannot thank the team at Sowerby House enough for everything they did for my mum; they are caring and compassionate.
05 September 2023
My mother was very ill during the spring/summer of 2023. We were discussing end-of-life care. She needed regular attention help, support, care, feeding etc. All the staff from the most junior to manager cared for my mother with dignity, love and care. They couldn't do enough for her and I attribute her getting through this to the care she received at Sowerby House.
05 September 2023
Sowerby House care home is a special home. They have been looking after my mum for 4 years and their care for her is wonderful. Visiting her can be a bit daunting - you can never tell what Mum's mood is going to be. The staff always greet me with big smiles and time for a chat which puts me at ease. They are caring for the family members as well as the residents.
25 August 2023
Mum, as usual, was obviously happy and content, and her room was clean and tidy. All the carers we met during our visit spoke very fondly of Mum, and she told us several times how well looked after she is. Living as far away as we do, we are unable to visit Mum as often as we would like, but knowing how comfortable and well-cared for she is, makes it much easier for us between visits.
22 August 2023
My mum moved into Sowerby House straight from hospital eighteen months ago, after many bad falls and what we now know was the start of Alzheimer's. This was a decision we were dreading as Mum always specified she never wanted/would go into a home. Thankfully, this decision was taken out of our hands by a wonderful social worker assigned to Mum and there was a vacancy at Sowerby House. Mum moved into a small 'temporary' room for a trial. Mum has never looked back. 'I love being in my little room'. What more can we, as a family, ask for? The care team at Sowerby House is second to none. It really is a team, from the manager to the gardener. Absolutely superb. As Mum's Alzheimer's has progressed, she still gets the best care and attention. My partner and I visit most days and have never witnessed anything other than the best care, not just to Mum, but to all residents. Everything about the care given at Sowerby House must be celebrated. Thank you everyone.
05 June 2023
My great-aunt resided within Sowerby House. Myself and other family members were treated with respect, and my aunt always commented that the staff were kind, caring and attentive to her needs. All activities are very enjoyable. Sowerby House has a fantastic team, and the ongoing improvements are noted by all relatives, and this is a credit to the new management.
05 March 2023
My dad was well cared for, but the staffing levels were not always what they should be. Agency staff were fine but keen to leave on a morning, meaning that Dad did not always get a decent shave. What I can say is that his walking improved with the help of the visiting physio, and he became more independent than he had been at home.
28 October 2022
Sowerby House is a wonderful place to be. It is clean, and the staff are hardworking. The food is excellent and very well cooked. The garden at the back is a perfect suntrap. Thank you for a wonderful time.
20 July 2022
My uncle stayed for a short respite stay. It was very obvious how happy he was. The whole staff group were very friendly and always welcoming. The home was always clean and had a lovely family atmosphere. The manager was so kind and understanding, especially with all of our questions! Myself and my family would not hesitate to recommend Sowerby House.
19 July 2022
I have been very pleased with the care my husband has received. I have been away a few days this month and have been very confident about his care. My only concerns are the ratio of staff to residents to be able to meet all needs.
12 July 2022
Very kind staff - they look after me well.
28 June 2022
My mother was admitted to Sowerby House for a respite period, while recovering from a broken arm, wrist and damage to her shoulder. Despite informing the care staff of my concerns that my mother could end up with pressure sores, my mother is either sat in a chair or laid flat on her back every time my family or myself visit. My mother now has a stage 4 (highest on the scale) pressure sore that is tracking towards her spine. I have now been informed that due to the severity of the sore, it requires a vacuum pump to help it heal and Sowerby House does not have the necessary qualifications to maintain this equipment, so they have served my mother with 4 weeks' notice, meaning we now have to look for alternative care for my mother. She is laid in a bed, 24/7 with a TV that has black horizontal lines across the screen. Some days she doesn't even recognize her own family, despite apparently having full capacity.
28 April 2022
My husband has been in Sowerby House for 5 months, the first 2 weeks in isolation with no TV. Moved to a very small room, then to another room, his view out of his window is a large shed just a few feet away, not a good outlook. Only a few days ago I asked why hasn't he got a water jug? The reply was, we have more new residents and not enough to go around! I asked for a drinking cup as my husband had spilt his coffee yet again, the one they gave him was disgusting and well-chewed at the tip. I went and purchased 2 new ones along with a water jug. I also noticed there was a grey fleece on his bed, curiosity got the better of me and I pulled it back and discovered no duvet. Is this a shortage too? All bedding is so washed out I also bought some for my husband's room. Staff are overworked but still do a fantastic job in dire conditions. The owners need to spend some money on the property and make it look like a place you would want your family member to live in. The Hindu Gods ornaments need to go!
03 November 2021
Staff are friendly when I call etc. Mum seems happy, though she has picked up on staff concerns about various things relating to the home. Mum seems happy, and carers look after her well. More contact about Mums stay and how she is doing would be good. Overall, happy with the care Mum is provided.
20 September 2021
My aunt is settled at Sowerby House. Despite the Covid issues, which have severely restricted her freedom, Sowerby House’s main strength is the care and support offered by staff. Despite the pressures they are under, they usually present as cheerful, helpful and caring, and there are many individual acts of kindness. At the time, my aunt lost her twin sister, the staff could not have been more thoughtful or kind. The building is light, airy, clean and welcoming. My aunt appreciated that her feedback is sometimes followed through - for example, fresh fruit is now much more available than in the past! She does not always like the meals on offer and often opts for a baked potato instead. However, sometimes the cooks will provide her with a healthy salad alternative and this is much appreciated! My aunt is very mentally alert and takes an active part in activities; she helps to write the quizzes and enjoys knitting and sewing things to fundraise at fetes etc.
17 September 2021
I was very grateful to Sowerby House for taking my aunt at very short notice (one day!) for 5-weeks of respite care. The staff were friendly and helpful. The room had a good garden view, and the garden was nice. As a private client, I also recognize the price is very reasonable relative to other homes. My aunt was regularly plied with cups of tea. Staff all appeared to be knowledgeable about her welfare at any moment. My single regret was that staff did not take the initiative to take her out to the garden, but I understand that such initiative for desirable things may be difficult when there are so many necessary tasks to perform. The home took Covid security seriously, which was good to see.
17 September 2021
I cannot visit very often as I live 230 miles away and have been prevented by Covid restrictions for a lot of the last 18-months. Carers are always very pleasant, and my aunt speaks highly of most of them. They were very kind when she lost her twin sister in April this year. She is quite able in body and mind and appreciates being taken out for walks whenever possible. Her biggest gripe is the food. She only likes plain fare, so often has to have a salad or jacket potato as an alternative to rich, spicy food. She loves fresh fruit, which was sadly lacking until things improved a few months ago. Unfortunately, since the takeover, the fruit has become scarcer again.
24 June 2021
My father became a resident in March 20210 and has enjoyed his time at Sowerby House. He is engaging with staff and other residents and appreciates the high level of care he is receiving from attentive staff. He enjoys his meals and comments on the high level of assurance the 24-hours staffing provides.