Submit a Review for Sycamore Hall Care Home
Kearsley Road, Ripon, HG4 2SG
View Full Details of Sycamore Hall Care HomeLatest Reviews for Sycamore Hall Care Home
08 November 2024
My mum went to Sycamore firstly as a respite but due to health circumstances remained there full-time. I cannot thank them enough for the care they give, the staff are amazing and the activities they offer really do make a difference. I would highly recommend Sycamore Hall to anyone.
08 November 2024
Mum seems to enjoy the activities. I can contact anyone about anything freely and without prejudice which is so much appreciated and everyone takes time even when they are extremely busy to help and advise. Mum talks about the food being repetitive and can be quite negative this may be something to look into from an exploratory perspective going forward. Overall I am 100% satisfied, the care is fabulous the facilities are clean warm and welcoming and we the family feel "at home" when we visit.
08 November 2024
Gran really did not want to go into a home so we were worried but she settled in so quickly and didn't take long before she told us she didn't want to leave! Friendships are encouraged and supported which made a massive difference to her. She seems to have the freedom to do what she wants when she wants. You guys have so many activities and I love seeing pictures of her on social media playing games or meeting certain impersonators and looking so happy. And a massive thank you to a certain staff member who was able to support Gran in attending my wedding last year. It was really important to me that she could attend, but only if it wouldn't cause her distress and she and the home made that happen for us all when they totally didn't have to put in all that effort.
10 October 2024
Mum was a resident at Sycamore for 8 years. She received 1st class care during the whole time there. I have never ever had any concerns. The staff, down to every last one of them, are the most caring and loving people. I believe Mum had the very best care possible. A really lovely place, I would highly recommend.
05 April 2024
I have always found Sycamore Hall Care Home a lovely place to be, they care for my husband with care and understanding.
28 March 2024
Mum has been cared for at Sycamore Hall for around 18 months and throughout that time, has experienced nothing other than love, care and attention of the highest order. The staff are accommodating in all areas and are superb in not only taking care of Mum but in equal measure look after us when visiting - nothing is too much trouble. Sadly, in recent weeks, Mum's health has significantly declined and this has only enhanced it seems the care that the staff want to provide, in what may be the latter stages of Mum's life. Again, I cannot overstate how wonderful everyone at Sycamore Hall are - my grateful thanks.
20 June 2023
I spent all of every day with my mother for a month. I was able to observe the overall care and tenderness with which my mother was treated, along with a general unstated respect for the individual. Her last few days were managed professionally and with great care and attention, and the manner of telling me that she had died (3.30 am) was very discreet. The whole team are to be (and were) commended for their dedication, stamina, sensitivity and loving care.
14 February 2023
The care my father received at the Sycamore was excellent. He was treated with respect and dignity at all times. The staff were very caring, and nothing was too much trouble. Myself and my family were made very welcome, and we were kept well informed of every aspect of our father's care. His room was spotlessly clean and warm. We would like to take this opportunity to give a very big thank you to the staff. We would 100% recommend the Sycamore to anyone looking for care.
10 January 2023
Mum moved to a residential home in 2021, but following a period in the hospital, her needs changed, and she was unable to return to the same home. Fortunately, the family found Sycamore Hall Care Home, which has proved to be an excellent choice. The management and staff are exceptional. I cannot thank them enough for the care they give our mum. We know she is well looked after and is receiving the best possible help, attention and assistance. The staff really care, and it shows. The home is in a very peaceful area and is purpose-built with excellent facilities and rooms of a high standard.
30 July 2019
Mum moved here in September 2018 after a spell in hospital and assessment that her care needs had changed and therefore needed to be in an EMI registered home. The layout of Sycamore Hall, size of rooms, access to the garden area and music playing in the canteen area, all give the home a relaxed feel which suits mum, as she is free to walk around etc. The staff have been excellent in settling her, genuinely caring, affectionate and good-humoured.
12 July 2019
My father is well looked after. He's always happy when I visit him, the staff are always friendly and always happy to help in any way. My father has settled really well in the few months he's been here.
05 April 2019
All staff are very kind and caring and helpful.
05 April 2019
This care home is one of the best I have visited. The care is excellent, but it's the people and staff that make it so nice.
05 November 2018
From the first day my mother came to Sycamore Hall, we were all made very welcome. The manager and staff are extremely professional and compassionate and go to great lengths making the resident and visiting family members comfortable.
24 July 2018
Seen huge changes in the home over past three years since father was admitted with Alzheimer’s. Great new Manager. She excellently manages the most caring, cheerful, friendly, yet professional team you could wish for to look after a loved one. I am informed of all aspects of care and changes on a regular basis and his reviews are excellently documented and very thorough now. I know dad is in safe hands that cater for all his needs ( he is not easy!) The staff are truly ‘angels ‘ and have my greatest respect. I don’t know what I would have done without all their support. They all are amazing.
20 December 2016
One of the best care homes I have experience of. The staff are very good and kind, and generous with their time.
25 November 2016
I have visited this home every week for at least 18 months. I have found staff to be generally very helpful and caring. However, staffing levels are far too low considering there are about 30+ residents with advanced dementia and high care needs. Many requiring hoisting for bathing and feeding at mealtimes, are in incontinence pads, frequently soiling etc etc. On 22/10/16 PM there was a shift manager and 2 other staff members, one being downstairs showing people around. Wish to say that staffing levels are too low, more please.
Latest Reviews for Sycamore Hall Care Home
08 November 2024
My mum went to Sycamore firstly as a respite but due to health circumstances remained there full-time. I cannot thank them enough for the care they give, the staff are amazing and the activities they offer really do make a difference. I would highly recommend Sycamore Hall to anyone.
08 November 2024
Mum seems to enjoy the activities. I can contact anyone about anything freely and without prejudice which is so much appreciated and everyone takes time even when they are extremely busy to help and advise. Mum talks about the food being repetitive and can be quite negative this may be something to look into from an exploratory perspective going forward. Overall I am 100% satisfied, the care is fabulous the facilities are clean warm and welcoming and we the family feel "at home" when we visit.
08 November 2024
Gran really did not want to go into a home so we were worried but she settled in so quickly and didn't take long before she told us she didn't want to leave! Friendships are encouraged and supported which made a massive difference to her. She seems to have the freedom to do what she wants when she wants. You guys have so many activities and I love seeing pictures of her on social media playing games or meeting certain impersonators and looking so happy. And a massive thank you to a certain staff member who was able to support Gran in attending my wedding last year. It was really important to me that she could attend, but only if it wouldn't cause her distress and she and the home made that happen for us all when they totally didn't have to put in all that effort.
10 October 2024
Mum was a resident at Sycamore for 8 years. She received 1st class care during the whole time there. I have never ever had any concerns. The staff, down to every last one of them, are the most caring and loving people. I believe Mum had the very best care possible. A really lovely place, I would highly recommend.
05 April 2024
I have always found Sycamore Hall Care Home a lovely place to be, they care for my husband with care and understanding.
28 March 2024
Mum has been cared for at Sycamore Hall for around 18 months and throughout that time, has experienced nothing other than love, care and attention of the highest order. The staff are accommodating in all areas and are superb in not only taking care of Mum but in equal measure look after us when visiting - nothing is too much trouble. Sadly, in recent weeks, Mum's health has significantly declined and this has only enhanced it seems the care that the staff want to provide, in what may be the latter stages of Mum's life. Again, I cannot overstate how wonderful everyone at Sycamore Hall are - my grateful thanks.
20 June 2023
I spent all of every day with my mother for a month. I was able to observe the overall care and tenderness with which my mother was treated, along with a general unstated respect for the individual. Her last few days were managed professionally and with great care and attention, and the manner of telling me that she had died (3.30 am) was very discreet. The whole team are to be (and were) commended for their dedication, stamina, sensitivity and loving care.
14 February 2023
The care my father received at the Sycamore was excellent. He was treated with respect and dignity at all times. The staff were very caring, and nothing was too much trouble. Myself and my family were made very welcome, and we were kept well informed of every aspect of our father's care. His room was spotlessly clean and warm. We would like to take this opportunity to give a very big thank you to the staff. We would 100% recommend the Sycamore to anyone looking for care.
10 January 2023
Mum moved to a residential home in 2021, but following a period in the hospital, her needs changed, and she was unable to return to the same home. Fortunately, the family found Sycamore Hall Care Home, which has proved to be an excellent choice. The management and staff are exceptional. I cannot thank them enough for the care they give our mum. We know she is well looked after and is receiving the best possible help, attention and assistance. The staff really care, and it shows. The home is in a very peaceful area and is purpose-built with excellent facilities and rooms of a high standard.
30 July 2019
Mum moved here in September 2018 after a spell in hospital and assessment that her care needs had changed and therefore needed to be in an EMI registered home. The layout of Sycamore Hall, size of rooms, access to the garden area and music playing in the canteen area, all give the home a relaxed feel which suits mum, as she is free to walk around etc. The staff have been excellent in settling her, genuinely caring, affectionate and good-humoured.
12 July 2019
My father is well looked after. He's always happy when I visit him, the staff are always friendly and always happy to help in any way. My father has settled really well in the few months he's been here.
05 April 2019
All staff are very kind and caring and helpful.
05 April 2019
This care home is one of the best I have visited. The care is excellent, but it's the people and staff that make it so nice.
05 November 2018
From the first day my mother came to Sycamore Hall, we were all made very welcome. The manager and staff are extremely professional and compassionate and go to great lengths making the resident and visiting family members comfortable.
24 July 2018
Seen huge changes in the home over past three years since father was admitted with Alzheimer’s. Great new Manager. She excellently manages the most caring, cheerful, friendly, yet professional team you could wish for to look after a loved one. I am informed of all aspects of care and changes on a regular basis and his reviews are excellently documented and very thorough now. I know dad is in safe hands that cater for all his needs ( he is not easy!) The staff are truly ‘angels ‘ and have my greatest respect. I don’t know what I would have done without all their support. They all are amazing.
20 December 2016
One of the best care homes I have experience of. The staff are very good and kind, and generous with their time.
25 November 2016
I have visited this home every week for at least 18 months. I have found staff to be generally very helpful and caring. However, staffing levels are far too low considering there are about 30+ residents with advanced dementia and high care needs. Many requiring hoisting for bathing and feeding at mealtimes, are in incontinence pads, frequently soiling etc etc. On 22/10/16 PM there was a shift manager and 2 other staff members, one being downstairs showing people around. Wish to say that staffing levels are too low, more please.