Submit a Review for Somerset House Care & Nursing Home
1 Church Lane, Wheldrake, York, YO19 6AW
View Full Details of Somerset House Care & Nursing HomeLatest Reviews for Somerset House Care & Nursing Home
04 July 2024
We found throughout his short stay that the patience, kindness, cheerfulness and general helpfulness of all the staff were exemplary.
30 May 2024
My mother, who will shortly celebrate her 96th birthday, receives all-round excellent care at Somerset House. She is especially fond of the many activities and external visits provided by the staff at the home.
12 April 2024
Whenever we visit the staff are very pleasant and helpful, always offering us drinks. The home is always clean and the bedrooms are very clean, tidy and have beautiful furniture. The lady I go and visit is 93 and is very well looked after and is very happy in Somerset House.
19 March 2024
My brother-in-law has been a resident of Somerset House for 18 months. I have been impressed with the management and staff who are friendly but also professional. The housekeeping is good and the food is appreciated by my brother-in-law. His clothes are laundered daily. Whilst he was very independent and reluctant to leave his house he appreciates the quality of care he receives. My wife is kept fully informed by the care home staff.
14 September 2023
The staff at Somerset House provide a consistent, very caring and attentive quality to the home. One of it's many strengths is that there is not a high turnover of personnel and the home does not use bank staff, this ensures that care is personalised and faces are familiar which is so important, both to residents and relatives.
21 August 2023
All the staff are really friendly to me and Mum.
21 August 2023
I always find the staff here most pleasant and helpful. My mother is well looked after and cared for. The management team are most helpful and polite.
21 August 2023
Reall good care home with lovely staff. Always polite and friendly. Nothing is too much trouble, we are always made welcome and offered a drink. Lovely place.
11 August 2023
This home is very well run. All the staff welcome us all every time we visit. They look after our mum very well indeed. They are the best.
27 March 2023
My mother has been a resident for 18 months and has always been looked after well. All the staff have a caring attitude, and nothing seems to be too much bother. The home is always clean, and so is my mother.
27 March 2023
My uncle has been in Somerset House for a few months now, and the manager and staff are very friendly and welcoming. The staff are very caring and always keep you informed about things that are going on with your family.
13 March 2022
My 97-year-old mum has been a resident at Somerset House for 15-months now, and I continue to be impressed by the high standard of care provided by both management and staff. Mum is settled and happy and never seems to go short of affection and hugs from her carers. I am always kept fully up to date with her care requirements and condition, and I have full confidence that she is safe and happy in their care.
11 March 2022
My mum has been a resident at Somerset House for almost 6-years now. The standard of care is extremely high, and the staff are always friendly, with nothing being too much trouble for them. There are numerous activities arranged for residents to help them pass the day, and they are always encouraged to participate, with themes according to the time of year. Staff keep in touch with me on a regular basis to inform me of any concerns, and there is a good dialogue with the management team who hold relatives meetings every couple of months. I would not hesitate to recommend Somerset House as a care home to anyone looking for a high standard of care for their loved one.
06 July 2021
My dad has settled well at Somerset House due to the staff being kind and helpful with his dementia. If I need to know anything about what is happening with him, every member of staff is always helpful. He always smiles when he sees any member of staff, which tells me a lot - if he is happy, so am I to walk away knowing that he is looked after.
06 July 2021
My mother is very happy here. The staff support her needs well, and she feels at home here. From my point of view, the staff and management are friendly and approachable. Activities are varied, and residents can join in or not as they wish. The food always looks good, and my mother enjoys it. I would recommend Somerset House to anyone looking for a residential care home.
28 June 2021
Since my mother's arrival at Somerset House, I have been extremely happy with the quality of care Mum has received. I have found the home to be professional and caring. The biggest compliment I can make is that my mum is happy, which reflects her quality of care and life. Thank you.
28 June 2021
Friendly, comfortable, professional and caring. Excellent feedback at all time - including first-class support from all levels of staff, managers, nurses, carers, and most importantly, admin.
28 June 2021
Extremely pleased with the care for my mum. She looks well and happy and is always clean and tidy. The staff are caring, friendly and very professional. The home is always immaculate and smells lovely (especially the divine smaller from the kitchen)! The grounds are beautifully kept too. Feel that my much-loved mum is receiving the best care possible. Many thanks.
28 June 2021
The home is well run and organised, and the staff are extremely helpful. I am always kept informed of any changes and activities happening. There is always a person at the end of the telephone if I have any questions.
29 March 2021
My father was a resident receiving end of life care. He lasted 9-months and was happy and comfortable. The staff were very kind and caring. Over the months, they kept us updated on Dad and didn't seem to mind how many times we called. It made it easier for us, as we lived in London and due to lockdown, made it difficult. We did manage to visit Dad a few times but not at the end as lockdown had started again. Thank you all for your help and care and for making Dads last moments as comfortable as he could be. Somerset House, you did a good job. A special thank you to those at the reception.
Latest Reviews for Somerset House Care & Nursing Home
04 July 2024
We found throughout his short stay that the patience, kindness, cheerfulness and general helpfulness of all the staff were exemplary.
30 May 2024
My mother, who will shortly celebrate her 96th birthday, receives all-round excellent care at Somerset House. She is especially fond of the many activities and external visits provided by the staff at the home.
12 April 2024
Whenever we visit the staff are very pleasant and helpful, always offering us drinks. The home is always clean and the bedrooms are very clean, tidy and have beautiful furniture. The lady I go and visit is 93 and is very well looked after and is very happy in Somerset House.
19 March 2024
My brother-in-law has been a resident of Somerset House for 18 months. I have been impressed with the management and staff who are friendly but also professional. The housekeeping is good and the food is appreciated by my brother-in-law. His clothes are laundered daily. Whilst he was very independent and reluctant to leave his house he appreciates the quality of care he receives. My wife is kept fully informed by the care home staff.
14 September 2023
The staff at Somerset House provide a consistent, very caring and attentive quality to the home. One of it's many strengths is that there is not a high turnover of personnel and the home does not use bank staff, this ensures that care is personalised and faces are familiar which is so important, both to residents and relatives.
21 August 2023
All the staff are really friendly to me and Mum.
21 August 2023
I always find the staff here most pleasant and helpful. My mother is well looked after and cared for. The management team are most helpful and polite.
21 August 2023
Reall good care home with lovely staff. Always polite and friendly. Nothing is too much trouble, we are always made welcome and offered a drink. Lovely place.
11 August 2023
This home is very well run. All the staff welcome us all every time we visit. They look after our mum very well indeed. They are the best.
27 March 2023
My mother has been a resident for 18 months and has always been looked after well. All the staff have a caring attitude, and nothing seems to be too much bother. The home is always clean, and so is my mother.
27 March 2023
My uncle has been in Somerset House for a few months now, and the manager and staff are very friendly and welcoming. The staff are very caring and always keep you informed about things that are going on with your family.
13 March 2022
My 97-year-old mum has been a resident at Somerset House for 15-months now, and I continue to be impressed by the high standard of care provided by both management and staff. Mum is settled and happy and never seems to go short of affection and hugs from her carers. I am always kept fully up to date with her care requirements and condition, and I have full confidence that she is safe and happy in their care.
11 March 2022
My mum has been a resident at Somerset House for almost 6-years now. The standard of care is extremely high, and the staff are always friendly, with nothing being too much trouble for them. There are numerous activities arranged for residents to help them pass the day, and they are always encouraged to participate, with themes according to the time of year. Staff keep in touch with me on a regular basis to inform me of any concerns, and there is a good dialogue with the management team who hold relatives meetings every couple of months. I would not hesitate to recommend Somerset House as a care home to anyone looking for a high standard of care for their loved one.
06 July 2021
My dad has settled well at Somerset House due to the staff being kind and helpful with his dementia. If I need to know anything about what is happening with him, every member of staff is always helpful. He always smiles when he sees any member of staff, which tells me a lot - if he is happy, so am I to walk away knowing that he is looked after.
06 July 2021
My mother is very happy here. The staff support her needs well, and she feels at home here. From my point of view, the staff and management are friendly and approachable. Activities are varied, and residents can join in or not as they wish. The food always looks good, and my mother enjoys it. I would recommend Somerset House to anyone looking for a residential care home.
28 June 2021
Since my mother's arrival at Somerset House, I have been extremely happy with the quality of care Mum has received. I have found the home to be professional and caring. The biggest compliment I can make is that my mum is happy, which reflects her quality of care and life. Thank you.
28 June 2021
Friendly, comfortable, professional and caring. Excellent feedback at all time - including first-class support from all levels of staff, managers, nurses, carers, and most importantly, admin.
28 June 2021
Extremely pleased with the care for my mum. She looks well and happy and is always clean and tidy. The staff are caring, friendly and very professional. The home is always immaculate and smells lovely (especially the divine smaller from the kitchen)! The grounds are beautifully kept too. Feel that my much-loved mum is receiving the best care possible. Many thanks.
28 June 2021
The home is well run and organised, and the staff are extremely helpful. I am always kept informed of any changes and activities happening. There is always a person at the end of the telephone if I have any questions.
29 March 2021
My father was a resident receiving end of life care. He lasted 9-months and was happy and comfortable. The staff were very kind and caring. Over the months, they kept us updated on Dad and didn't seem to mind how many times we called. It made it easier for us, as we lived in London and due to lockdown, made it difficult. We did manage to visit Dad a few times but not at the end as lockdown had started again. Thank you all for your help and care and for making Dads last moments as comfortable as he could be. Somerset House, you did a good job. A special thank you to those at the reception.