Submit a Review for Byker Hall Care Home
Allendale Road, Newcastle upon Tyne, NE6 2SB
View Full Details of Byker Hall Care HomeLatest Reviews for Byker Hall Care Home
30 January 2025
Mam came into the care home beginning of December 2024 and has been cared for since her arrival. Cannot fault the carers or any other members of staff, they have been great with Mam. I would not have put her in Byker Hall Care Home if I was not satisfied, it has always been a good care home. She has been much happier since she came.
15 January 2025
Very good staff. Good entertainment. Very happy to have my mother-in-law here and I have got my mother in Byker Hall Care Home, she is very happy.
24 November 2024
I can not speak highly enough for the care my mam receives in Byker Hall Care Home. All staff are kind and respectful of all of the residents. My brother and I were worried and quite reluctant to put my mam into care but once we came to Byker Hall, we felt relief that Mam was going to live in a special place. Apart from great care, I am amazed at all of the entertainment and fun everyone has.
23 October 2024
Cleanliness is lovely. Mam enjoys the food. Enjoys going on trips out. Staff are great.
23 October 2024
All the staff are excellent, staff will step in to support. The food is great all staff are lovely.
15 October 2024
Friendly, sociable staff. Any complaints or concerns dealt with promptly. Management is approachable and open to any suggestions or issues that arise.
19 September 2024
Home is clean and tidy. is treated like family. Grandmother enjoys activities. Food is good.
18 September 2024
My mum was here for about five years, sadly she passed away in July but over the last five years, we couldn't have asked for anything better. She was cared for as if she was part of the family. It was always a friendly place to go into with lots of activities and entertainment for the residents to keep them busy. Not only did they care for my mum but for my family too, we stayed with her for three nights in her room. They constantly came in to check we were ok as well as Mum. They provided us with a care pack with support sheets, coffee, tea, toiletries and much more. Such a caring touch for any family. Amazing, caring staff throughout, including carers, cleaners and admin staff.
17 September 2024
My mam was well cared for in Byker Hall Care Home. She was very happy and settled there and classed it as her 'home'. The staff were amazing, going over and above their normal duties. She was well looked after with all her needs being catered for. She has since passed away but we know she was happy and contented. Well done everyone, you are all stars!
17 September 2024
Very good, reassuring for my mother is being cared for and stimulated, the whole family are pleased with the progress/experience Mum is having in Byker Hall Care Home.
16 September 2024
My mother-in-law was in Byker Hall for nearly five years. Initially, her dementia was such that she was able to participate in all activities, even helping wash up! She was taken to the pantomime and excursions out for ice cream. She loved the staff and felt very secure. Towards the end, when she was bedridden, the staff were extremely attentive, even though, at times, there weren't enough of them. When she passed recently, they were very sensitive and clearly upset to lose her. They are amazing people.
11 September 2024
Mum had been resident at Byker Hall Care Home for over 5 years, and was so well cared for. She struggled with her Alzheimer's, and was initially restless, but very soon settled into her new home.The entire staff were always caring and accommodating with both her, and our family. She always said she felt safe and well looked after there. Her room was fine, good facilities, any issues or requests we had were always dealt with in a timely manner. She loved taking part in the arranged activities, especially ones that involved music and dancing, of which there seemed many. As her illness progressed, her care became more 'hands on', but always first class from everyone. As our mum's illness progressed, the staff couldn't be more helpful. They allowed us to stay in her room, brought us beds, and made sure we were comfortable. Sadly, our mum passed away in July, but again, the management and staff were so professional and caring, and a massive help. We have nothing but praise for everyone at Byker Hall.
21 August 2024
The staff are perfect. Home-from-home experience. Staff are all caring. The management is very helpful. Mam loves it here.
25 July 2024
Home is marvellous, I can not fault the home or praise everyone enough. All staff are dedicated to the care of my brother.
05 July 2024
Always cared for. Well looked after. Happy place to be.
26 June 2024
Dad is quite happy but annoyed with people banging doors in the kitchen.
19 June 2024
Lovely setting, staff facilities. Found communications a bit challenging, i.e. asking for chiropodist and whether they have been.
18 June 2024
The home is very comfortable for my mam, good staff, good facilities and clean and tidy, not much more to add really, my mam likes it here.
18 June 2024
My mum loves the staff on day and night shift, they are awesome people, she calls them her family which she's okay with and who she trusts the most. Even staff like her humour, she's always lighting up their day and night, that's who she is.
18 June 2024
Great staff, very friendly and good fun. Nice place.
Latest Reviews for Byker Hall Care Home
30 January 2025
Mam came into the care home beginning of December 2024 and has been cared for since her arrival. Cannot fault the carers or any other members of staff, they have been great with Mam. I would not have put her in Byker Hall Care Home if I was not satisfied, it has always been a good care home. She has been much happier since she came.
15 January 2025
Very good staff. Good entertainment. Very happy to have my mother-in-law here and I have got my mother in Byker Hall Care Home, she is very happy.
24 November 2024
I can not speak highly enough for the care my mam receives in Byker Hall Care Home. All staff are kind and respectful of all of the residents. My brother and I were worried and quite reluctant to put my mam into care but once we came to Byker Hall, we felt relief that Mam was going to live in a special place. Apart from great care, I am amazed at all of the entertainment and fun everyone has.
23 October 2024
Cleanliness is lovely. Mam enjoys the food. Enjoys going on trips out. Staff are great.
23 October 2024
All the staff are excellent, staff will step in to support. The food is great all staff are lovely.
15 October 2024
Friendly, sociable staff. Any complaints or concerns dealt with promptly. Management is approachable and open to any suggestions or issues that arise.
19 September 2024
Home is clean and tidy. is treated like family. Grandmother enjoys activities. Food is good.
18 September 2024
My mum was here for about five years, sadly she passed away in July but over the last five years, we couldn't have asked for anything better. She was cared for as if she was part of the family. It was always a friendly place to go into with lots of activities and entertainment for the residents to keep them busy. Not only did they care for my mum but for my family too, we stayed with her for three nights in her room. They constantly came in to check we were ok as well as Mum. They provided us with a care pack with support sheets, coffee, tea, toiletries and much more. Such a caring touch for any family. Amazing, caring staff throughout, including carers, cleaners and admin staff.
17 September 2024
My mam was well cared for in Byker Hall Care Home. She was very happy and settled there and classed it as her 'home'. The staff were amazing, going over and above their normal duties. She was well looked after with all her needs being catered for. She has since passed away but we know she was happy and contented. Well done everyone, you are all stars!
17 September 2024
Very good, reassuring for my mother is being cared for and stimulated, the whole family are pleased with the progress/experience Mum is having in Byker Hall Care Home.
16 September 2024
My mother-in-law was in Byker Hall for nearly five years. Initially, her dementia was such that she was able to participate in all activities, even helping wash up! She was taken to the pantomime and excursions out for ice cream. She loved the staff and felt very secure. Towards the end, when she was bedridden, the staff were extremely attentive, even though, at times, there weren't enough of them. When she passed recently, they were very sensitive and clearly upset to lose her. They are amazing people.
11 September 2024
Mum had been resident at Byker Hall Care Home for over 5 years, and was so well cared for. She struggled with her Alzheimer's, and was initially restless, but very soon settled into her new home.The entire staff were always caring and accommodating with both her, and our family. She always said she felt safe and well looked after there. Her room was fine, good facilities, any issues or requests we had were always dealt with in a timely manner. She loved taking part in the arranged activities, especially ones that involved music and dancing, of which there seemed many. As her illness progressed, her care became more 'hands on', but always first class from everyone. As our mum's illness progressed, the staff couldn't be more helpful. They allowed us to stay in her room, brought us beds, and made sure we were comfortable. Sadly, our mum passed away in July, but again, the management and staff were so professional and caring, and a massive help. We have nothing but praise for everyone at Byker Hall.
21 August 2024
The staff are perfect. Home-from-home experience. Staff are all caring. The management is very helpful. Mam loves it here.
25 July 2024
Home is marvellous, I can not fault the home or praise everyone enough. All staff are dedicated to the care of my brother.
05 July 2024
Always cared for. Well looked after. Happy place to be.
26 June 2024
Dad is quite happy but annoyed with people banging doors in the kitchen.
19 June 2024
Lovely setting, staff facilities. Found communications a bit challenging, i.e. asking for chiropodist and whether they have been.
18 June 2024
The home is very comfortable for my mam, good staff, good facilities and clean and tidy, not much more to add really, my mam likes it here.
18 June 2024
My mum loves the staff on day and night shift, they are awesome people, she calls them her family which she's okay with and who she trusts the most. Even staff like her humour, she's always lighting up their day and night, that's who she is.
18 June 2024
Great staff, very friendly and good fun. Nice place.