Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Westwood Lodge

stars
stars 08 August 2019
I love the care I get. Staff are very understanding to me, especially the manager who is great and I can talk to him in private. I feel safe now.
Review from Patrick M (Resident / Service User)
stars
stars 08 March 2019
My brother has been a resident at Westwood Lodge for a number of years and during that time has received excellent care especially as he has multiple health problems and at times can display challenging behaviour. Any concerns I have had regarding his health have received immediate attention and the staff are friendly and helpful at all times.
Review from Lelia P (Sister of Resident/Service User)
stars
stars 26 February 2019
The staff are very helpful, caring and considerate towards my sister and trusting in her care.
Review from Ron B (Brother of Resident/Service User)
stars
stars 26 October 2017
My brother was a resident in Westwood lodge until October 2016 until he, unfortunately, he passed away. I could not fault the care he received from staff on the unit. They kept us up to date with all his care and his needs.and when he had to go into hospital on more than 1 occasion they were very supportive to us as a family. The manager was lovely to us from the start and always made time to chat with us if need be. There was 1 staff member in particular that my brother really liked, she always made time to come and chat with him and made sure he was comfortable. Always offered coffee as soon as we went in. Brilliant care.
Review from Joanne H (Sister of Resident/Service User)