Latest Reviews for Roseway House
14 November 2024
My wife went into Roseway House in May 2024. She has been looked after with very high standards. The staff have taken care of her very well. I have found that she management and staff are always there, not only for my wife but for myself and my family. They are all approachable if I have any questions and are always on hand. The thing that I am grateful for is when I leave my wife I know that she is safe.
13 November 2024
My sister-in-law has been in Roseway for 5 1/2 months and I must say the standard of care has been exceptional. From the management and all the staff, we could not be more at ease. Everyone is so caring, and helpful and are always there to give the residents the care that is required. Nothing is too much for them and they are always on hand to speak with the families which obviously puts your mind at rest. They are all amazing and we are so grateful to them.
15 October 2024
Our Dad went into Roseway House for respite and the staff were wonderful from the initial visit from the nurse to Dad coming back home. The Manager was amazing and answered all our questions and I would have no hesitation in recommending Roseway House to any family. Special thanks to a particular staff member for sorting out a laundry issue so promptly very much appreciated. Thank you all.
17 July 2024
My mother was taken to Roseway House directly from hospital, she only spent two weeks before passing away. The staff, each and every one of them, were amazing. My mother was declared palliative/end of life on arrival and after weeks of being distressed and in pain on arrival she was made comfortable as soon as possible! The staff not only cared for our mother but her family also, can't thank them enough.
15 July 2024
My mam was only a resident at Roseway for a very short period of time prior to her death. She was well cared for in that period of time, and treated with respect and dignity. All of her needs were met by the amazing staff who not only took excellent care of my mam but looked after me and my sisters also. I can't thank you all enough. you are an amazing team and should be very proud of the work you do. Thank you all.
08 May 2024
Roseway House in my opinion is the best in the North East, i.e. I have had a look at most. It's very well run. You should be so proud of it, as I am. Grateful that it's there.
30 April 2024
The staff are friendly and very good with residents. They all have big hearts for their residents. Four staff on during the day, 3 at night. You have great staff. If you nad on two more staff they could interact more with the residents. The staff who do the hobbies, organise singers and outings and do an excellent job at the home.
30 April 2024
My mother has been a resident here since December 2023 and from day one, her care and treatment have been first-class. She is treated with kindness and dignity. The manager and her staff are amazing and they are very friendly, approachable and always happy to help. When my family and I visit the home, we are made to feel very welcome. The nursing care my mother receives is excellent and we have been very lucky to have her stay at Roseway House. Highly recommend!
31 October 2023
My dad became a resident in June 2023. I was a little apprehensive as I did not know what to expect. However, after meeting the manager and her wonderful staff, Dad made the move. I can honestly say that everything that Dad needs is taken care of without any questions asked. The residents and all the staff are amazing.
19 September 2023
Roseway House Care Home is a well-run care/nursing home. The staff are well-trained and show respect to the residents. As relatives, my son and I are involved and visit often; the staff are supportive of and caring towards us. I am so pleased that my husband is a resident here.
19 September 2023
The care of my dad is excellent. Staff are friendly, supportive, caring, professional and very approachable. I am extremely satisfied with the care my dad receives.
16 September 2023
My husband has been in Roseway House Care Home for eighteen months now. In general, he is well looked after, I know he can be very difficult at times but at times his clothes need to be changed, his meals, at times, are left in his room, I feel he should be checked more often. The staff are very caring, I know they have a very difficult job. There doesn't seem to be much activity upstairs to stimulate residents.
20 June 2023
Mam moved into Roseway House in September 2022 for palliative care. She was in a lovely quiet room next to the nurse's office. She loved all of the staff and had her favourites. All the staff (nurses, carers, cleaners) genuinely cared for her. I felt cared for by the team too, when I found it all too much. When I arrived at her bedside the day she died, there were two carers sitting with her, holding her hands and making sure she knew she was not alone. While no one wants to end their days in a home, Roseway has to be one of the best. Thank you.
14 September 2022
I have nothing but praise for the care and attention my wife has had since being admitted from hospital in late May. Her room is excellent and all the staff treat her with dignity and affection. They have also gone out of their way to help me during my daily visits even providing me. Five-star care!
23 March 2022
My grandad has been in the care home for about two years, and the staff have been amazing, and the facilities are always clean and tidy.
24 February 2022
It has been a difficult time for staff and residents. Staff have done their best in extreme circumstances. I have a lot of faith in the staff. I class them as friends now.
26 November 2021
My mother has been a resident in Roseway for several months. The move to the home was caring and effective with good support from the team at Roseway. Since my mother moved in I have been able to ring the home at any time and I've always experienced a helpful and friendly response. In addition, every attempt has been made by the team to get my mother involved in activities and other methods of stimulation. My mother attended my daughter's wedding with the support of Roseway. They allocated a carer who supported my mother throughout the day. Excellent!
05 August 2021
The staff are really friendly and really nice. They make you feel welcome and never give up on trying different things with the residents.
08 July 2021
My mam has been at Roseway for just over 2 years. I can't fault anything. The care is outstanding. The communication is brilliant, especially throughout the last year with Covid. I have already recommended Roseway House and will continue doing so.
08 July 2021
My aunt has been here for several months now and the standard of care is excellent. The home is nothing without the wonderful staff who stop at nothing to ensure everyone is cared for, comfortable and that relatives are kept well informed. Kindness in abundance.
Latest Reviews for Roseway House
14 November 2024
My wife went into Roseway House in May 2024. She has been looked after with very high standards. The staff have taken care of her very well. I have found that she management and staff are always there, not only for my wife but for myself and my family. They are all approachable if I have any questions and are always on hand. The thing that I am grateful for is when I leave my wife I know that she is safe.
13 November 2024
My sister-in-law has been in Roseway for 5 1/2 months and I must say the standard of care has been exceptional. From the management and all the staff, we could not be more at ease. Everyone is so caring, and helpful and are always there to give the residents the care that is required. Nothing is too much for them and they are always on hand to speak with the families which obviously puts your mind at rest. They are all amazing and we are so grateful to them.
15 October 2024
Our Dad went into Roseway House for respite and the staff were wonderful from the initial visit from the nurse to Dad coming back home. The Manager was amazing and answered all our questions and I would have no hesitation in recommending Roseway House to any family. Special thanks to a particular staff member for sorting out a laundry issue so promptly very much appreciated. Thank you all.
17 July 2024
My mother was taken to Roseway House directly from hospital, she only spent two weeks before passing away. The staff, each and every one of them, were amazing. My mother was declared palliative/end of life on arrival and after weeks of being distressed and in pain on arrival she was made comfortable as soon as possible! The staff not only cared for our mother but her family also, can't thank them enough.
15 July 2024
My mam was only a resident at Roseway for a very short period of time prior to her death. She was well cared for in that period of time, and treated with respect and dignity. All of her needs were met by the amazing staff who not only took excellent care of my mam but looked after me and my sisters also. I can't thank you all enough. you are an amazing team and should be very proud of the work you do. Thank you all.
08 May 2024
Roseway House in my opinion is the best in the North East, i.e. I have had a look at most. It's very well run. You should be so proud of it, as I am. Grateful that it's there.
30 April 2024
The staff are friendly and very good with residents. They all have big hearts for their residents. Four staff on during the day, 3 at night. You have great staff. If you nad on two more staff they could interact more with the residents. The staff who do the hobbies, organise singers and outings and do an excellent job at the home.
30 April 2024
My mother has been a resident here since December 2023 and from day one, her care and treatment have been first-class. She is treated with kindness and dignity. The manager and her staff are amazing and they are very friendly, approachable and always happy to help. When my family and I visit the home, we are made to feel very welcome. The nursing care my mother receives is excellent and we have been very lucky to have her stay at Roseway House. Highly recommend!
31 October 2023
My dad became a resident in June 2023. I was a little apprehensive as I did not know what to expect. However, after meeting the manager and her wonderful staff, Dad made the move. I can honestly say that everything that Dad needs is taken care of without any questions asked. The residents and all the staff are amazing.
19 September 2023
Roseway House Care Home is a well-run care/nursing home. The staff are well-trained and show respect to the residents. As relatives, my son and I are involved and visit often; the staff are supportive of and caring towards us. I am so pleased that my husband is a resident here.
19 September 2023
The care of my dad is excellent. Staff are friendly, supportive, caring, professional and very approachable. I am extremely satisfied with the care my dad receives.
16 September 2023
My husband has been in Roseway House Care Home for eighteen months now. In general, he is well looked after, I know he can be very difficult at times but at times his clothes need to be changed, his meals, at times, are left in his room, I feel he should be checked more often. The staff are very caring, I know they have a very difficult job. There doesn't seem to be much activity upstairs to stimulate residents.
20 June 2023
Mam moved into Roseway House in September 2022 for palliative care. She was in a lovely quiet room next to the nurse's office. She loved all of the staff and had her favourites. All the staff (nurses, carers, cleaners) genuinely cared for her. I felt cared for by the team too, when I found it all too much. When I arrived at her bedside the day she died, there were two carers sitting with her, holding her hands and making sure she knew she was not alone. While no one wants to end their days in a home, Roseway has to be one of the best. Thank you.
14 September 2022
I have nothing but praise for the care and attention my wife has had since being admitted from hospital in late May. Her room is excellent and all the staff treat her with dignity and affection. They have also gone out of their way to help me during my daily visits even providing me. Five-star care!
23 March 2022
My grandad has been in the care home for about two years, and the staff have been amazing, and the facilities are always clean and tidy.
24 February 2022
It has been a difficult time for staff and residents. Staff have done their best in extreme circumstances. I have a lot of faith in the staff. I class them as friends now.
26 November 2021
My mother has been a resident in Roseway for several months. The move to the home was caring and effective with good support from the team at Roseway. Since my mother moved in I have been able to ring the home at any time and I've always experienced a helpful and friendly response. In addition, every attempt has been made by the team to get my mother involved in activities and other methods of stimulation. My mother attended my daughter's wedding with the support of Roseway. They allocated a carer who supported my mother throughout the day. Excellent!
05 August 2021
The staff are really friendly and really nice. They make you feel welcome and never give up on trying different things with the residents.
08 July 2021
My mam has been at Roseway for just over 2 years. I can't fault anything. The care is outstanding. The communication is brilliant, especially throughout the last year with Covid. I have already recommended Roseway House and will continue doing so.
08 July 2021
My aunt has been here for several months now and the standard of care is excellent. The home is nothing without the wonderful staff who stop at nothing to ensure everyone is cared for, comfortable and that relatives are kept well informed. Kindness in abundance.