Submit a Review for Falstone Court Care Home
Cliffe Park, Whitburn Road, Roker, Sunderland, SR6 9NQ
View Full Details of Falstone Court Care HomeLatest Reviews for Falstone Court Care Home
05 March 2025
My sister has been resident for nearly two years and she is very content here. Her care is exceptional, nothing is too much trouble. The staff are extremely caring.
26 February 2025
All the staff have been absolutely amazing with my dad he is so happy there. He loves a good chat and a good laugh with the carers and managers he has such a great relationship with them all. It's so lovely to see him so happy there as they really understand his needs and care and are all brilliant with him. They have entertainment and exercise they're always doing different activities and games, keeping them entertained. I couldn't ask for a more caring home for my dad. They definitely get my 5 stars.
25 February 2025
Dads been a resident of Falstone Court for 4 months. During that time I have seen how hard the staff work to make him feel comfortable and safe in spite of unpredictable states of anxiety, depression, frustration, anger from Alzheimer's. They have taken him under their wing to be part of their family now, and try to bring the best out of him with kindness, patience, good humour and by appealing to the interests once firmly a part of his life. Falstone is clean, homely, well maintained, with space for garden projects, and enclosed courtyard. It's next to the beach and we can give Dad some air when we can. Food fresh and delicious. Activities from a famous impersonators, dominoes and poetry sessions, to helping with the dusting and admin. It's a horrible, tough journey but the staff do an incredible job and are sensitive and kind when we as relatives have our difficult times. We're so glad dad is here and to have this opportunity to thank the special people at Falstone caring for him.
22 January 2025
My mam is well settled in Falstone Court. She is very happy and enjoys the company. There are lots of activities to take part in which are always very varied and themed around special events. The staff are very caring and my mam is always clean and smart which is very important to her. The staff are always supportive of relatives as well.
17 January 2025
Falstone Court have made a very difficult time so much easier to accept. The staff are amazing with their care as I know there have been many difficult times. The situation of Falstone Court is fantastic, right on the coast. So very thankful we made the decision to choose Falstone Court and would recommend them in a heart beat. They are all angels.
13 January 2025
The staff are very capable and are able to come up with solutions to various situations in a professional and timely way. Activities are various and planned in such a way as to include the likes and dislikes etc of each resident so they are able to have a choice that is enjoyable for the individual.
09 January 2025
Mam is 95 years old and has lived here for a whole year. She has dementia and sometimes presents challenging behaviour. She is thriving due to the outstanding care she has received. The staff are dedicated, sensitive and caring. The home is spotless and the food is excellent. The many social activities are exceptional. Visits from Elvis are a bonus!
06 January 2025
Before my mam came into Falstone Court my exceptions were not high due to other homes. After my mam came here I could not recommend Falstone Court any higher. The staff and facilities are second to none. The care my mam received and the welcome all the family received here is great. If I or any member of my family were ever in this position I would only want to come here as I know they would receive the care and support they deserve.
06 January 2025
I find that the staff at Falstone Court to be very empathetic towards my relative and other service users. Very caring and friendly. There is a family atmosphere without pushing boundaries. Very clean but not in a sterile way. Homely comforts and always a warm welcome when visiting. Day to day activities of daily living can be seen to be promoted. General activities with coordinator and staff have increased my relatives range of mobility and co-ordination. There is respect of residents choices which is very good. Planned activities and entertainment is always well supported by family and friends.
20 December 2024
I am happy with the care my cousin is receiving. One of the most important things is that the home is clean and tidy in all areas. I am very happy with activities in the home.
01 October 2024
The staff at Falstone have been wonderful looking after my nan and caring for my family whilst she has adjusted. All of the staff have been nothing but caring and friendly and welcoming when my young children and I have visited. They have looked after my nan with nothing but great care and she has been happy and settled there!
06 September 2024
I was a nurse for 30 years and this care home provided the best nursing care I have ever seen. The staff are supportive, caring and just wonderful. My mum is so well looked after I could not recommend this care home enough.
22 July 2024
My sister had a fall resulting in a visit to the hospital for a serious upper arm injury. The staff at Falstone Court Care Home were brilliant throughout the ordeal. From the lady who sat on the floor with her waiting for the ambulance to the staff who bent over backwards to clean her and make her comfortable, they all went above and beyond their care was exceptional I can't praise them highly enough.
08 July 2024
Our family are very happy with how my mam has settled in despite her condition (Alzheimer's). The level of care is very good indeed and Mam is treated with respect and dignity. So far so good!
09 April 2024
I have visited Falstone now for approx one year. I have always found staff helpful and pleasant and most caring towards residents. There is always a cosy, homely atmosphere with plenty of activities e.g. baking, crafts, knitting. Food/menu look particularly appetising.
09 April 2024
Since Mum arrived at the home, both her mental and physical health have improved immensely. I cannot put into words how grateful I am to the staff. Falstone Court has an atmosphere like home. Fantastic staff and facilities.
05 April 2024
Whenever I have visited Falstone Court the staff and manager have always been extremely welcoming. I know my Gran is well looked after and as a family gives us peace of mind. My Gran is always involved in activities. Lovely home to visit.
10 January 2024
My aunt came in during Covid in 2020 at a difficult time when we couldn't visit. The staff were fantastic in settling my aunt in, keeping me up to date with her health. I live in Leeds and was very knowing my aunt was in safe hands and being very well looked after. The manager and her team are fantastic and have always been there for myself and my aunt.
22 December 2023
I can't recommend Falstone Court enough, they treat my nana with respect and dignity till the very end. The support, not only for my nana, but our family in our time of need was impeccable. A true home-from-home experience and continuous peace of mind that my nana was safe and cared for 24/7. I can't praise the staff enough.
21 December 2023
I visited Falstone Court and was very impressed, the Christmas decorations were Beautiful and the home had a lovely feel about it, the staff were welcoming and the residents were happy. On the day I visited, it was the Christmas fayre, and they were involved with the Tombola, which was great to see. The staff and management had put a lot of effort in and this was clear to see.
Latest Reviews for Falstone Court Care Home
05 March 2025
My sister has been resident for nearly two years and she is very content here. Her care is exceptional, nothing is too much trouble. The staff are extremely caring.
26 February 2025
All the staff have been absolutely amazing with my dad he is so happy there. He loves a good chat and a good laugh with the carers and managers he has such a great relationship with them all. It's so lovely to see him so happy there as they really understand his needs and care and are all brilliant with him. They have entertainment and exercise they're always doing different activities and games, keeping them entertained. I couldn't ask for a more caring home for my dad. They definitely get my 5 stars.
25 February 2025
Dads been a resident of Falstone Court for 4 months. During that time I have seen how hard the staff work to make him feel comfortable and safe in spite of unpredictable states of anxiety, depression, frustration, anger from Alzheimer's. They have taken him under their wing to be part of their family now, and try to bring the best out of him with kindness, patience, good humour and by appealing to the interests once firmly a part of his life. Falstone is clean, homely, well maintained, with space for garden projects, and enclosed courtyard. It's next to the beach and we can give Dad some air when we can. Food fresh and delicious. Activities from a famous impersonators, dominoes and poetry sessions, to helping with the dusting and admin. It's a horrible, tough journey but the staff do an incredible job and are sensitive and kind when we as relatives have our difficult times. We're so glad dad is here and to have this opportunity to thank the special people at Falstone caring for him.
22 January 2025
My mam is well settled in Falstone Court. She is very happy and enjoys the company. There are lots of activities to take part in which are always very varied and themed around special events. The staff are very caring and my mam is always clean and smart which is very important to her. The staff are always supportive of relatives as well.
17 January 2025
Falstone Court have made a very difficult time so much easier to accept. The staff are amazing with their care as I know there have been many difficult times. The situation of Falstone Court is fantastic, right on the coast. So very thankful we made the decision to choose Falstone Court and would recommend them in a heart beat. They are all angels.
13 January 2025
The staff are very capable and are able to come up with solutions to various situations in a professional and timely way. Activities are various and planned in such a way as to include the likes and dislikes etc of each resident so they are able to have a choice that is enjoyable for the individual.
09 January 2025
Mam is 95 years old and has lived here for a whole year. She has dementia and sometimes presents challenging behaviour. She is thriving due to the outstanding care she has received. The staff are dedicated, sensitive and caring. The home is spotless and the food is excellent. The many social activities are exceptional. Visits from Elvis are a bonus!
06 January 2025
Before my mam came into Falstone Court my exceptions were not high due to other homes. After my mam came here I could not recommend Falstone Court any higher. The staff and facilities are second to none. The care my mam received and the welcome all the family received here is great. If I or any member of my family were ever in this position I would only want to come here as I know they would receive the care and support they deserve.
06 January 2025
I find that the staff at Falstone Court to be very empathetic towards my relative and other service users. Very caring and friendly. There is a family atmosphere without pushing boundaries. Very clean but not in a sterile way. Homely comforts and always a warm welcome when visiting. Day to day activities of daily living can be seen to be promoted. General activities with coordinator and staff have increased my relatives range of mobility and co-ordination. There is respect of residents choices which is very good. Planned activities and entertainment is always well supported by family and friends.
20 December 2024
I am happy with the care my cousin is receiving. One of the most important things is that the home is clean and tidy in all areas. I am very happy with activities in the home.
01 October 2024
The staff at Falstone have been wonderful looking after my nan and caring for my family whilst she has adjusted. All of the staff have been nothing but caring and friendly and welcoming when my young children and I have visited. They have looked after my nan with nothing but great care and she has been happy and settled there!
06 September 2024
I was a nurse for 30 years and this care home provided the best nursing care I have ever seen. The staff are supportive, caring and just wonderful. My mum is so well looked after I could not recommend this care home enough.
22 July 2024
My sister had a fall resulting in a visit to the hospital for a serious upper arm injury. The staff at Falstone Court Care Home were brilliant throughout the ordeal. From the lady who sat on the floor with her waiting for the ambulance to the staff who bent over backwards to clean her and make her comfortable, they all went above and beyond their care was exceptional I can't praise them highly enough.
08 July 2024
Our family are very happy with how my mam has settled in despite her condition (Alzheimer's). The level of care is very good indeed and Mam is treated with respect and dignity. So far so good!
09 April 2024
I have visited Falstone now for approx one year. I have always found staff helpful and pleasant and most caring towards residents. There is always a cosy, homely atmosphere with plenty of activities e.g. baking, crafts, knitting. Food/menu look particularly appetising.
09 April 2024
Since Mum arrived at the home, both her mental and physical health have improved immensely. I cannot put into words how grateful I am to the staff. Falstone Court has an atmosphere like home. Fantastic staff and facilities.
05 April 2024
Whenever I have visited Falstone Court the staff and manager have always been extremely welcoming. I know my Gran is well looked after and as a family gives us peace of mind. My Gran is always involved in activities. Lovely home to visit.
10 January 2024
My aunt came in during Covid in 2020 at a difficult time when we couldn't visit. The staff were fantastic in settling my aunt in, keeping me up to date with her health. I live in Leeds and was very knowing my aunt was in safe hands and being very well looked after. The manager and her team are fantastic and have always been there for myself and my aunt.
22 December 2023
I can't recommend Falstone Court enough, they treat my nana with respect and dignity till the very end. The support, not only for my nana, but our family in our time of need was impeccable. A true home-from-home experience and continuous peace of mind that my nana was safe and cared for 24/7. I can't praise the staff enough.
21 December 2023
I visited Falstone Court and was very impressed, the Christmas decorations were Beautiful and the home had a lovely feel about it, the staff were welcoming and the residents were happy. On the day I visited, it was the Christmas fayre, and they were involved with the Tombola, which was great to see. The staff and management had put a lot of effort in and this was clear to see.