Submit a Review for Hylton View Care Home
Old Mill Road, Southwick, Sunderland, SR5 5TP
View Full Details of Hylton View Care HomeLatest Reviews for Hylton View Care Home
20 March 2025
I was against my mum going in a home you hear bad press about them how wrong that is. Hylton View staff where amazing to my mum, looked after her really well, place was spotless her cloth's always wash brilliant. Care workers always on hand with fresh drinks and snacks, meal choice was good and well prepared. Management were brilliant when my mum reached her end, I am forever grateful.
12 March 2025
My mam has been at Hylton View a few months and settled better than I thought she would in a care home. It's such a friendly environment the staff are lovely. The other residents are smiley and dressed well. The manager is approachable and friendly
05 March 2025
All the staff are helpful and friendly. I'm really happy with the level of care and support my Gran receives and she always seems settled each time I come to visit. Her room is always lovely and clean. It's also great that theres a private facebook group so i can see some of the things my Gran gets up to in the week, it's lovely to see her photographs pop up. I'd like to thank all the staff for your continued care for my Gran
05 March 2025
My Nana spent around 5 weeks in Hylton View Care Home. The staff in here go above and beyond. They made us feel like we were all at home in what was a hard time. They treat my Nana with great dignity, care and respect. They excelled in all her needs and nothing was a problem. They took the time to get her settled and make sure she was comfortable. Staff were professional but also down to earth. We could not be more greatful. A extra special thanks to the Manager, who was always chatting and checking into my Nana, as well as making her laugh! He also spoke honestly and professionaly to family making the process smooth. My Nana sadly passed away in the care home. We could not be more greatful to this place and the staff for making my Nana so comfortable.
31 January 2025
The experience in this care home is great, really looking after my grandad since he's came in. He's really enjoying it and settled right in, had no bother with anything. Fabulous care home. Really good and fun activities.
20 January 2025
My mother is very comfortable and content. She says she feels safe, she enjoys the view from her room, especially "her tree". The staff are pleasant and always kind and helpful.
17 January 2025
I find the staff very friendly and helpful to not just my grandmother but all residents and visitors. There is always plenty of activities on to keep the residents entertained and the building is well maintained and clean.
17 January 2025
Staff are very helpful and friendly always helping my mam and other residents. Manager and deputy were always there when I needed them. The activities are really good, there's bingo, one to ones and more.
17 January 2025
I couldn't be happier with the care and service that is provided to my husband. All staff go above and beyond and nothing is ever too much trouble. I feel content knowing my husband is safe and well looked after. Management is amazing, super friendly and always willing to help.
17 October 2024
My experience of Hylton View overall is excellent. The management are very open-door policy and very approachable. The staff are very diligent and very helpful. My grandmother has settled very well with help and co-operation of staff.
24 September 2024
We find the home really clean and friendly, always makes you feel welcome, and seems to be looking after Dad really well. We are so pleased with the care he is receiving.
08 August 2024
Great care home - looking after people that need it. My grandmother became ill over the last few months, and the staff looked after her extremely well.
07 August 2024
The care she receives is excellent from manager deputy manager and staff.
07 August 2024
My mam receives excellent care from all the staff they are friendly manager and deputy manager are very helpful.
03 July 2024
Mam was quite poorly the other week and with a lot of care and love from all the staff she made a full recovery. Many thanks to all the staff. Mam told me all the staff are very kind and there's always someone there to give a helpful hand. I've got nothing but praise and high regards to all the staff and I know mam is in very good hands. Thank you all.
03 July 2024
My mother-in-law has been in this care home for a few years now and loves it, good food, lovely staff and enjoys the activities and trips out.
10 June 2024
Found both staff and the facility to be very good. Care workers, cleaners, and nurses all play a huge role in not always easy circumstances. I think a fresh painting program for rooms and corridor areas would benefit this lovely home.
24 May 2024
I find the staff very friendly and helpful not just to my mother but all residents. Staff go out of their way to be as helpful as possible.
24 May 2024
I am very pleased with the care and support my Nana receives. The staff are very polite and are willing to answer any questions I may have. You can always find a member of staff when you need one. I have no concerns with any aspects of my nana's care or well-being staying at Hylton View.
24 May 2024
The staff at Hylton View were extremely helpful given the sensitive situation my neighbour was in when her daughter sadly passed away and she was unable to stay in her family home. A place was found promptly for her and Hylton View became her new home. My neighbour enjoys her conversations with staff and feels comfortable. The food is great according to my friend and she is happy to be here.
Latest Reviews for Hylton View Care Home
20 March 2025
I was against my mum going in a home you hear bad press about them how wrong that is. Hylton View staff where amazing to my mum, looked after her really well, place was spotless her cloth's always wash brilliant. Care workers always on hand with fresh drinks and snacks, meal choice was good and well prepared. Management were brilliant when my mum reached her end, I am forever grateful.
12 March 2025
My mam has been at Hylton View a few months and settled better than I thought she would in a care home. It's such a friendly environment the staff are lovely. The other residents are smiley and dressed well. The manager is approachable and friendly
05 March 2025
All the staff are helpful and friendly. I'm really happy with the level of care and support my Gran receives and she always seems settled each time I come to visit. Her room is always lovely and clean. It's also great that theres a private facebook group so i can see some of the things my Gran gets up to in the week, it's lovely to see her photographs pop up. I'd like to thank all the staff for your continued care for my Gran
05 March 2025
My Nana spent around 5 weeks in Hylton View Care Home. The staff in here go above and beyond. They made us feel like we were all at home in what was a hard time. They treat my Nana with great dignity, care and respect. They excelled in all her needs and nothing was a problem. They took the time to get her settled and make sure she was comfortable. Staff were professional but also down to earth. We could not be more greatful. A extra special thanks to the Manager, who was always chatting and checking into my Nana, as well as making her laugh! He also spoke honestly and professionaly to family making the process smooth. My Nana sadly passed away in the care home. We could not be more greatful to this place and the staff for making my Nana so comfortable.
31 January 2025
The experience in this care home is great, really looking after my grandad since he's came in. He's really enjoying it and settled right in, had no bother with anything. Fabulous care home. Really good and fun activities.
20 January 2025
My mother is very comfortable and content. She says she feels safe, she enjoys the view from her room, especially "her tree". The staff are pleasant and always kind and helpful.
17 January 2025
I find the staff very friendly and helpful to not just my grandmother but all residents and visitors. There is always plenty of activities on to keep the residents entertained and the building is well maintained and clean.
17 January 2025
Staff are very helpful and friendly always helping my mam and other residents. Manager and deputy were always there when I needed them. The activities are really good, there's bingo, one to ones and more.
17 January 2025
I couldn't be happier with the care and service that is provided to my husband. All staff go above and beyond and nothing is ever too much trouble. I feel content knowing my husband is safe and well looked after. Management is amazing, super friendly and always willing to help.
17 October 2024
My experience of Hylton View overall is excellent. The management are very open-door policy and very approachable. The staff are very diligent and very helpful. My grandmother has settled very well with help and co-operation of staff.
24 September 2024
We find the home really clean and friendly, always makes you feel welcome, and seems to be looking after Dad really well. We are so pleased with the care he is receiving.
08 August 2024
Great care home - looking after people that need it. My grandmother became ill over the last few months, and the staff looked after her extremely well.
07 August 2024
The care she receives is excellent from manager deputy manager and staff.
07 August 2024
My mam receives excellent care from all the staff they are friendly manager and deputy manager are very helpful.
03 July 2024
Mam was quite poorly the other week and with a lot of care and love from all the staff she made a full recovery. Many thanks to all the staff. Mam told me all the staff are very kind and there's always someone there to give a helpful hand. I've got nothing but praise and high regards to all the staff and I know mam is in very good hands. Thank you all.
03 July 2024
My mother-in-law has been in this care home for a few years now and loves it, good food, lovely staff and enjoys the activities and trips out.
10 June 2024
Found both staff and the facility to be very good. Care workers, cleaners, and nurses all play a huge role in not always easy circumstances. I think a fresh painting program for rooms and corridor areas would benefit this lovely home.
24 May 2024
I find the staff very friendly and helpful not just to my mother but all residents. Staff go out of their way to be as helpful as possible.
24 May 2024
I am very pleased with the care and support my Nana receives. The staff are very polite and are willing to answer any questions I may have. You can always find a member of staff when you need one. I have no concerns with any aspects of my nana's care or well-being staying at Hylton View.
24 May 2024
The staff at Hylton View were extremely helpful given the sensitive situation my neighbour was in when her daughter sadly passed away and she was unable to stay in her family home. A place was found promptly for her and Hylton View became her new home. My neighbour enjoys her conversations with staff and feels comfortable. The food is great according to my friend and she is happy to be here.