Submit a Review for Maple Lodge Care Home
Woolwich Road, Witherwack, Sunderland, SR5 5SF
View Full Details of Maple Lodge Care HomeLatest Reviews for Maple Lodge Care Home
26 March 2025
I cant speak more highly of Maple Lodge. The are home is very well run. Managers are accessible and approachable. They are as concerned about my friends welfare as I am. They create an atmosphere of home form home. My friend couldn't be happier. She is treated as an individual, always with respect, dignity and concern. All staff, at all levels, make a point of getting to know her. I have equally good relationships with office and support staff as carers. Maple Lodge is a family and deserves the accolades it has achieved.
20 March 2025
my grandad may have only spent a short amount of time at maple lodge leading up to his passing but the care he received was beyond top class. The care team were amazing we couldn't have asked for more especially on he's final day. we will forever be eternally grateful to each and everyone of you the clearers, kitchen staff, mangers and nurses but most of all the amazing care team
30 January 2025
What a special place Maple Lodge is. I was always happy with Mam's care. However, it's only when you spend an extended time in Maple Lodge that you get a full picture of the hard work dedication and love that exists within the home. Mam had continuity of care for over seven years with staff. Management and staff went above and beyond during both lockdowns to make sure that contact was maintained in very difficult circumstances for all. In my mom's final days, I saw that she was treated with love and dignity by all those who were caring for her and I would recommend Maple Lodge 100%. I'm really going to miss you all and wish you all the very best for the future. My mum would approve of every word I've written. Thank you!
30 January 2025
My mum has settled in Maple Lodge. She even calls it her flat. Her room is bright and spacious, has a lovely view, even has horses in the garden. She gets on really well with all the staff and is always happy to see them. Her room is always kept clean and tidy and all her personal needs are met. She enjoys all her meals and has put on weight. She is happy and content.
30 January 2025
Mom has really settled in this home. Loves the staff, has a good relationship with all the girls. Nurses are good, update us on Mom's progress. She's happy and contented. Eats all of the meals.
04 December 2024
My mum was on the elderly mentally infirm nursing floor of Maple Lodge for over five years. In that time she was really well looked after by very caring staff. Often when I visited I would see staff give her a hug and it was a great comfort to see her being treated so warmly. The home ran a good programme of activities including visiting singers.
21 November 2024
Mam was looked after so well, all staff so kind and caring. A fantastic activity programme everyday. Mam's room was bright and cheerful. All in all, we were very happy with the care for mam. Thanks to all at Maple Lodge.
10 October 2024
My mum was given first-class treatment, care, and support. They showed great empathy and treated her with dignity. I could not have asked for more. They went above and beyond to make sure Mum was given everything she needed and were excellent in their support to her family. Thank you is not enough.
28 August 2024
Excellent care home, my mother has been in since January 2024. The care and staff are at the highest level always friendly and always there to share any problems or questions, the residents are very well looked after there are always activities for them to do, and they display plenty of pics on social media, so when I am at work I can still see that my mother is getting the highest care which helps me know that my mother is in a great care home, can't thank the manager and staff enough for her care she is receiving.
11 April 2024
Really happy with everything.
21 March 2024
My mam was a resident in Maple Lodge Care Home for just a short time, the experience was excellent. The management and care home staff were great to me and my family and we have no regrets about choosing Maple Lodge. I will always be in their debt for what they've done for my mother. With all my love.
18 January 2024
Maple Lodge is a wonderful care home. All staff are attentive, kind and caring and we are so grateful our mam is being so well looked after. It is so lovely to see her smiling and being involved in activities with the friends she has made. For us as her family this is heartwarming and reassuring to see. Thank you so much to everyone!
11 January 2024
Excellent care. Mam is happy at this care home. Seen a big improvement since she's been here. Management and carers are all lovely, friendly and caring. Couldn't have asked for better care.
04 January 2024
Excellent service in every aspect of care - hygiene, care, facilities and attention to detail of care for each individual resident is exceptional. Can't praise everyone connected to Maple Lodge Care Home enough, making my mother's experience a wonderful one.
21 December 2023
If you are considering a home-from-home care setting for a loved one, I unreservedly recommend Maple Lodge. The staff are led by a very approachable, kind care manager who listens to her staff, residents and relatives and is hands-on, strong, inspiring and motivational. This truly is the success of her team, working together and creating a very happy environment. Our parents went to live at the care home 18 months ago, at a very vulnerable time in their lives and needed to be safe. Sadly, our mother passed away last December. The staff are outstanding in caring for our dad during his furthering dementia decline. Decisions and attention to detail made to ensure that he is given the best possible care for his rapidly changing situation is appreciated. We, as a family, recognise the importance of this provision for his dignity and choice. We thank you all so very much and feel blessed that our parents came to live at Maple Lodge, surrounded by so much love from everyone who works there.
14 December 2023
All the staff are really good and caring and always take time to speak to you.
16 November 2023
My mam was at Maple Lodge for nearly four years until she passed at the beginning of October. We were so fortunate to find this lovely establishment where all the staff and management looked after Mam with great respect and dignity. I would not hesitate to recommend Maple Lodge to anyone looking for first-class care for a loved one.
02 November 2023
The management is doing a fantastic job. The care staff have been very attentive with all my needs and very caring and listen to my needs, food is wonderful.
14 September 2023
Every time we visit the staff have been extremely helpful. They appear to genuinely care about the residents.
06 July 2023
My Mam had to go into a care home when my Dad died of Covid. It was in lockdown, it was hard. I have found the staff are excellent, we had video chat with Mam but that was better than nothing. I feel my Mam is happy, well looked after and all staff are lovely. The gardens are also well maintained. The residents are always doing lots of activities.
Latest Reviews for Maple Lodge Care Home
26 March 2025
I cant speak more highly of Maple Lodge. The are home is very well run. Managers are accessible and approachable. They are as concerned about my friends welfare as I am. They create an atmosphere of home form home. My friend couldn't be happier. She is treated as an individual, always with respect, dignity and concern. All staff, at all levels, make a point of getting to know her. I have equally good relationships with office and support staff as carers. Maple Lodge is a family and deserves the accolades it has achieved.
20 March 2025
my grandad may have only spent a short amount of time at maple lodge leading up to his passing but the care he received was beyond top class. The care team were amazing we couldn't have asked for more especially on he's final day. we will forever be eternally grateful to each and everyone of you the clearers, kitchen staff, mangers and nurses but most of all the amazing care team
30 January 2025
What a special place Maple Lodge is. I was always happy with Mam's care. However, it's only when you spend an extended time in Maple Lodge that you get a full picture of the hard work dedication and love that exists within the home. Mam had continuity of care for over seven years with staff. Management and staff went above and beyond during both lockdowns to make sure that contact was maintained in very difficult circumstances for all. In my mom's final days, I saw that she was treated with love and dignity by all those who were caring for her and I would recommend Maple Lodge 100%. I'm really going to miss you all and wish you all the very best for the future. My mum would approve of every word I've written. Thank you!
30 January 2025
My mum has settled in Maple Lodge. She even calls it her flat. Her room is bright and spacious, has a lovely view, even has horses in the garden. She gets on really well with all the staff and is always happy to see them. Her room is always kept clean and tidy and all her personal needs are met. She enjoys all her meals and has put on weight. She is happy and content.
30 January 2025
Mom has really settled in this home. Loves the staff, has a good relationship with all the girls. Nurses are good, update us on Mom's progress. She's happy and contented. Eats all of the meals.
04 December 2024
My mum was on the elderly mentally infirm nursing floor of Maple Lodge for over five years. In that time she was really well looked after by very caring staff. Often when I visited I would see staff give her a hug and it was a great comfort to see her being treated so warmly. The home ran a good programme of activities including visiting singers.
21 November 2024
Mam was looked after so well, all staff so kind and caring. A fantastic activity programme everyday. Mam's room was bright and cheerful. All in all, we were very happy with the care for mam. Thanks to all at Maple Lodge.
10 October 2024
My mum was given first-class treatment, care, and support. They showed great empathy and treated her with dignity. I could not have asked for more. They went above and beyond to make sure Mum was given everything she needed and were excellent in their support to her family. Thank you is not enough.
28 August 2024
Excellent care home, my mother has been in since January 2024. The care and staff are at the highest level always friendly and always there to share any problems or questions, the residents are very well looked after there are always activities for them to do, and they display plenty of pics on social media, so when I am at work I can still see that my mother is getting the highest care which helps me know that my mother is in a great care home, can't thank the manager and staff enough for her care she is receiving.
11 April 2024
Really happy with everything.
21 March 2024
My mam was a resident in Maple Lodge Care Home for just a short time, the experience was excellent. The management and care home staff were great to me and my family and we have no regrets about choosing Maple Lodge. I will always be in their debt for what they've done for my mother. With all my love.
18 January 2024
Maple Lodge is a wonderful care home. All staff are attentive, kind and caring and we are so grateful our mam is being so well looked after. It is so lovely to see her smiling and being involved in activities with the friends she has made. For us as her family this is heartwarming and reassuring to see. Thank you so much to everyone!
11 January 2024
Excellent care. Mam is happy at this care home. Seen a big improvement since she's been here. Management and carers are all lovely, friendly and caring. Couldn't have asked for better care.
04 January 2024
Excellent service in every aspect of care - hygiene, care, facilities and attention to detail of care for each individual resident is exceptional. Can't praise everyone connected to Maple Lodge Care Home enough, making my mother's experience a wonderful one.
21 December 2023
If you are considering a home-from-home care setting for a loved one, I unreservedly recommend Maple Lodge. The staff are led by a very approachable, kind care manager who listens to her staff, residents and relatives and is hands-on, strong, inspiring and motivational. This truly is the success of her team, working together and creating a very happy environment. Our parents went to live at the care home 18 months ago, at a very vulnerable time in their lives and needed to be safe. Sadly, our mother passed away last December. The staff are outstanding in caring for our dad during his furthering dementia decline. Decisions and attention to detail made to ensure that he is given the best possible care for his rapidly changing situation is appreciated. We, as a family, recognise the importance of this provision for his dignity and choice. We thank you all so very much and feel blessed that our parents came to live at Maple Lodge, surrounded by so much love from everyone who works there.
14 December 2023
All the staff are really good and caring and always take time to speak to you.
16 November 2023
My mam was at Maple Lodge for nearly four years until she passed at the beginning of October. We were so fortunate to find this lovely establishment where all the staff and management looked after Mam with great respect and dignity. I would not hesitate to recommend Maple Lodge to anyone looking for first-class care for a loved one.
02 November 2023
The management is doing a fantastic job. The care staff have been very attentive with all my needs and very caring and listen to my needs, food is wonderful.
14 September 2023
Every time we visit the staff have been extremely helpful. They appear to genuinely care about the residents.
06 July 2023
My Mam had to go into a care home when my Dad died of Covid. It was in lockdown, it was hard. I have found the staff are excellent, we had video chat with Mam but that was better than nothing. I feel my Mam is happy, well looked after and all staff are lovely. The gardens are also well maintained. The residents are always doing lots of activities.