Submit a Review for Thornbury Care Centre
58 Thorndale Road, Thorney Close, Sunderland, SR3 4JG
View Full Details of Thornbury Care CentreLatest Reviews for Thornbury Care Centre
15 October 2024
Thornbury provides a clean, well-run care home for people diagnosed with dementia. Staff are largely very caring and work hard to make sure residents are happy, well cared for, safe and active. There is a very wide-ranging and interesting activity timetable and families are also invited and welcomed. My mother is happy with the food and level of care.
22 May 2024
My mam stayed in Thornbury just a short time but during that time I cannot thank the staff enough for the care and attention my mam was given, they are an absolutely professional team who make the time to ensure the residents are cared for in the way we all would want to be cared for, I don't have a single bad thing to say, only good. The final thing they did after my mam sadly passed away was beautiful, laying a single red rose on her bed, from all the family a massive thank you for caring for our mam.
05 April 2023
A well-organised care home. All the staff are pleasant and understanding and take time to listen to any queries that you have. Ongoing cleaning staff are always on hand. The rooms are always clean. Residents are well cared for, happy and clean. I'm very happy with the care home.
24 March 2023
Received a good welcome when transferred from the hospital and settled in quite soon. The staff were very helpful and cheerful, which certainly aided in my comfort and wellbeing and later discharge. Grateful thanks to everyone, which includes the laundry girls and also the 'building boys'!
27 February 2023
We are very pleased with Thornbury Care Centre. The staff are friendly and always courteous. Everyone is treated with dignity. Meals and medication are provided promptly. All communications are dealt with promptly.
19 January 2023
From the first day to the last day, my mother-in-law was welcomed into the care home. All the staff were pleasant and caring. The care and support were very good. I was kept up to date on any issues, can't thank them enough. They supported us through her bereavement also.
19 January 2023
My mother-in-law had only been in the home for six months. We, as a family, were very happy with the care that she received. She settled in very quickly. I would like to thank all the staff that were involved in her care.
20 October 2022
A very caring, safe and professionally run home. The staff go over and beyond to ensure the residents' needs are met, this includes getting a daily newspaper on their way into work for my father. Cannot praise this home enough.
18 October 2022
My grandad's care has been outstanding by the staff at this home. Although he is very poorly, they still get a smile from him.
04 June 2022
Throughout the three years that my friend has been a resident in Thornbury, I have found the care to be excellent on all counts - physical, emotional and intellectual. My friend's needs are met with a warm and caring attitude by all staff. Quick to spot any physical ailments and find solutions. Supportive through all of my friend's moods and difficulties.
27 May 2022
Mam joined Thornbury in late November last year. The initial contact from two members of staff to Mam's welcome by all the staff and the ongoing care provided to Mam has been utterly outstanding. The management and all staff are totally dedicated to consistently providing fantastic care at all times, truly dedicated, committed and displaying high standards. I could not ask for more. Thank you so much.
01 February 2021
My father was a resident in Thornbury Care Centre for a short while before he passed away due to illness. I can’t praise the staff enough, they were fantastic with my dad, showing care, respect and dignity, keep up the good work guys.
16 October 2020
My grandmother is a resident of this home, at first she was very unsure about going into a home especially during the Covid situation. Her fears were soon diminished as she absolutely loves it in this home. She said the home makes her feel really safe. She enjoys the company and interaction with the staff and other residents. She is really well looked after and looks much younger since she came to live here! Her room is really nicely decorated and she loves the food. She is entertained with lots of activities. The attention and care given to her is excellent and all of her family are happy that she is being looked after so well by a hard-working bunch of staff. Thank you for being great and caring for my grandma.
29 January 2020
This home is well decorated and very clean making it feel relaxed and homely. Some of the staff can be friendly. Blankets are provided for residents however for duvets there appears to be a shortage.
24 October 2018
Our sister spent the final weeks of her life here whilst battling cancer. She was very well looked after and was cared for with the utmost respect. Every member of staff we came into contact with were professional, accommodating and friendly. Nothing was too much trouble. Initially, when she left hospital there was no space at the hospice so was offered a room here. When she looked around she was very impressed with it's "boutique hotel" feel. She immediately felt comfortable and had easy access to the garden. When a bed was made available at the hospice, a week before she passed, she chose to remain at Thornbury, a place where she felt happy, comfortable and, in her own words, "liked it here". In her short time at the centre, she made good relationships with those staff who looked after and even had good banter with one of the maintenance guys! For all of her family and friends that visited her, this was really important. Thank you for your care and support to our sister.
08 October 2018
I needed to find urgent respite accommodation for Dad when Mum was unexpectedly admitted to hospital. Had not seen the home or met the staff, only read the CQC report. It soon became obvious that he needed a permanent place there. The staff were amazing and cared for him as if he were a member of their own family. They went above and beyond what we could reasonably have expected of them. He was there for just under 2 months prior to his death at the beginning of September. We were all always treated with the utmost respect and compassion by all we came into contact with, and they did everything possible to keep him comfortable and well cared for right up to the end. I would recommend Thornbury to anyone who needs to find accommodation for a loved family member. It brought much comfort to my Mum, my sister and I, to know that he was being so well looked after.
Latest Reviews for Thornbury Care Centre
15 October 2024
Thornbury provides a clean, well-run care home for people diagnosed with dementia. Staff are largely very caring and work hard to make sure residents are happy, well cared for, safe and active. There is a very wide-ranging and interesting activity timetable and families are also invited and welcomed. My mother is happy with the food and level of care.
22 May 2024
My mam stayed in Thornbury just a short time but during that time I cannot thank the staff enough for the care and attention my mam was given, they are an absolutely professional team who make the time to ensure the residents are cared for in the way we all would want to be cared for, I don't have a single bad thing to say, only good. The final thing they did after my mam sadly passed away was beautiful, laying a single red rose on her bed, from all the family a massive thank you for caring for our mam.
05 April 2023
A well-organised care home. All the staff are pleasant and understanding and take time to listen to any queries that you have. Ongoing cleaning staff are always on hand. The rooms are always clean. Residents are well cared for, happy and clean. I'm very happy with the care home.
24 March 2023
Received a good welcome when transferred from the hospital and settled in quite soon. The staff were very helpful and cheerful, which certainly aided in my comfort and wellbeing and later discharge. Grateful thanks to everyone, which includes the laundry girls and also the 'building boys'!
27 February 2023
We are very pleased with Thornbury Care Centre. The staff are friendly and always courteous. Everyone is treated with dignity. Meals and medication are provided promptly. All communications are dealt with promptly.
19 January 2023
From the first day to the last day, my mother-in-law was welcomed into the care home. All the staff were pleasant and caring. The care and support were very good. I was kept up to date on any issues, can't thank them enough. They supported us through her bereavement also.
19 January 2023
My mother-in-law had only been in the home for six months. We, as a family, were very happy with the care that she received. She settled in very quickly. I would like to thank all the staff that were involved in her care.
20 October 2022
A very caring, safe and professionally run home. The staff go over and beyond to ensure the residents' needs are met, this includes getting a daily newspaper on their way into work for my father. Cannot praise this home enough.
18 October 2022
My grandad's care has been outstanding by the staff at this home. Although he is very poorly, they still get a smile from him.
04 June 2022
Throughout the three years that my friend has been a resident in Thornbury, I have found the care to be excellent on all counts - physical, emotional and intellectual. My friend's needs are met with a warm and caring attitude by all staff. Quick to spot any physical ailments and find solutions. Supportive through all of my friend's moods and difficulties.
27 May 2022
Mam joined Thornbury in late November last year. The initial contact from two members of staff to Mam's welcome by all the staff and the ongoing care provided to Mam has been utterly outstanding. The management and all staff are totally dedicated to consistently providing fantastic care at all times, truly dedicated, committed and displaying high standards. I could not ask for more. Thank you so much.
01 February 2021
My father was a resident in Thornbury Care Centre for a short while before he passed away due to illness. I can’t praise the staff enough, they were fantastic with my dad, showing care, respect and dignity, keep up the good work guys.
16 October 2020
My grandmother is a resident of this home, at first she was very unsure about going into a home especially during the Covid situation. Her fears were soon diminished as she absolutely loves it in this home. She said the home makes her feel really safe. She enjoys the company and interaction with the staff and other residents. She is really well looked after and looks much younger since she came to live here! Her room is really nicely decorated and she loves the food. She is entertained with lots of activities. The attention and care given to her is excellent and all of her family are happy that she is being looked after so well by a hard-working bunch of staff. Thank you for being great and caring for my grandma.
29 January 2020
This home is well decorated and very clean making it feel relaxed and homely. Some of the staff can be friendly. Blankets are provided for residents however for duvets there appears to be a shortage.
24 October 2018
Our sister spent the final weeks of her life here whilst battling cancer. She was very well looked after and was cared for with the utmost respect. Every member of staff we came into contact with were professional, accommodating and friendly. Nothing was too much trouble. Initially, when she left hospital there was no space at the hospice so was offered a room here. When she looked around she was very impressed with it's "boutique hotel" feel. She immediately felt comfortable and had easy access to the garden. When a bed was made available at the hospice, a week before she passed, she chose to remain at Thornbury, a place where she felt happy, comfortable and, in her own words, "liked it here". In her short time at the centre, she made good relationships with those staff who looked after and even had good banter with one of the maintenance guys! For all of her family and friends that visited her, this was really important. Thank you for your care and support to our sister.
08 October 2018
I needed to find urgent respite accommodation for Dad when Mum was unexpectedly admitted to hospital. Had not seen the home or met the staff, only read the CQC report. It soon became obvious that he needed a permanent place there. The staff were amazing and cared for him as if he were a member of their own family. They went above and beyond what we could reasonably have expected of them. He was there for just under 2 months prior to his death at the beginning of September. We were all always treated with the utmost respect and compassion by all we came into contact with, and they did everything possible to keep him comfortable and well cared for right up to the end. I would recommend Thornbury to anyone who needs to find accommodation for a loved family member. It brought much comfort to my Mum, my sister and I, to know that he was being so well looked after.