Submit a Review for Allington House
Marsh House Avenue, Billingham, TS23 3ET
View Full Details of Allington HouseLatest Reviews for Allington House
09 February 2024
The staff in the home were so down to earth and amazing at looking after our nana who sadly passed away in January in Allington House. They didn’t only take care of her, but our whole family who were there day and night by her side towards the end. They would come in for a chat or even a shoulder to cry on, offered us food and drinks, and even a bed. Couldn’t recommend this place enough. Thank you for all that you do.
30 January 2024
My great uncle receives great care from the staff at Allington House. He is always talking positively about the carers who look after him and the food he is offered. From entering the home to leaving after visiting I am always made to feel welcomed.
29 January 2024
Thank you isn't enough for all the staff at Allington House. They deliver the best care in difficult circumstances. They are thoughtful and definitely go the extra mile. You can see they love the residents like their own family. Thank you for relentlessly playing certain songs by certain artists, the cups of tea, a bed for us to rest and all the support during our family's difficult time. With love and thanks to you all.
29 January 2024
Very welcoming home, always a friendly atmosphere. I visited a friend/neighbour for a couple of years. Since she passed away in September I still pop in to chat with residents and check in on the staff. I would like a room here in my golden years!
29 January 2024
My godmother has been at Allington House for almost 5 years and she is treated like one of their own family. She is happy and content and very well looked after, as I live away. I put my complete trust in the staff and feel very safe doing so. Her room is beautiful and she has everything she needs and more. The personal touches that have been made for her are very heartwarming. Thank you.
29 January 2024
All staff are friendly, helpful and caring at all times.
20 January 2024
I have always found the staff very attentive and quick to respond to any problems and very caring and eager to make things easier for my wife.
18 January 2024
All staff are amazing and everyone is very supportive. The communication between staff and family is always fantastic. Totally happy with the placement for Dad.
17 January 2024
My mum loves her food. Encouragement, engagement and joining in with others in the lounge. Clean and tidy.
04 July 2023
Since becoming a resident at Allington House, I have felt that this has become my home. I am very happy here and I am treated in the best possible way by everyone.
02 June 2023
When my wonderful, intelligent, fiercely independent Mum started to struggle with dementia last year it was a very difficult time for her and the family. Making the transition from independent living to a care home was never going to be easy, which means that Mum and I have had our ups and downs emotionally but the one thing that has remained constant throughout has been the help, care and support of all the staff at Allington House. They have endless patience and kindness, no matter what challenges they are presented with. Mum has now been in Allington House six months and is the happiest she has been for a long time. She is now completely settled there and feels safe and cared for. She frequently remarks on how lucky she is to be in there. Telling me that the staff are lovely to her and also that the food is very good.
11 April 2023
My father-in-law was taken to Allington House for palatal care in December. He is on the dementia floor and the care given is outstanding from the front desk, up to all the carers who all go above and beyond. Always smiling, always watching them singing along with residents or dancing in the corridor. The seniors always keep us updated and are always compassionate! If and when I need to go to a care home it's to a place like this home.
14 July 2022
My father was discharged from hospital to Allington House for Palliative care. I could not find a negative thing to say. The areas I didn't comment on is only because I didn't experience them. First-class, caring, compassionate, and made the last 3 weeks of my father's life as comfortable as it could be for him. We felt like we trusted leaving him in their care to the point you would think it was their dad they were caring for not ours. We can't thank them enough. They all deserve a massive pay rise. You all know who you are.
11 July 2022
Both grandparents have been residents at Allington house over the years due to needing 24hr care. While they both were living there at separate times, the care they both received from all staff until they passed away, I can not fault. When walking into the home there was always a nice atmosphere that made you feel welcome at all times. I'd like to thank all staff for their support and kindness whilst looking after my grandparents.
30 June 2022
Allington House cares for its residents brilliantly and allows them to feel safe, welcome and at home. The staff are so friendly and always ensure the best care is given to the residents. I would recommend Allington House to anyone, as the care and love they provide to their residents, is enough to make anyone feel comfortable having their loved ones there.
30 June 2022
As a family, we are forever grateful to this home. The staff go above and beyond not only for the residents but their families too. My granny was here for only a short period of time but it has put my faith back in the care system. Great, friendly, homely atmosphere, always clean and alot of activities to be done. 10 stars all round. This is exactly how a care home should be run. Really cannot express how much we rate this place.
30 June 2022
Staff are helpful and try to act on any concerns, clean, well run, good activities that I have seen, easy to contact, could do with a little more parking but otherwise very accessible. Can't comment on food as I haven't been there much at meal times.
30 June 2022
The care which my mother has received since her admission into Allington House has been outstanding. The staff have shown great care and kindness to my mother and always strive to ensure all her needs are met, including medical, personal and social.
30 June 2022
My long-time friend has been under the care of Allington house for several years. Open, transparent and totally devoted to her care. I would not hesitate in recommending this care home to anyone seeking their services.
13 September 2021
My mother spent a short time in this care home. The staff were extremely friendly, caring, and supportive both of family needs and my mother. Nothing was too much trouble, they went out of their way to make her feel comfortable, secure, and feel a part of the community they had built up. A lovely place that felt homely and warm. One member of staff, in particular, went above and beyond for us.
Latest Reviews for Allington House
09 February 2024
The staff in the home were so down to earth and amazing at looking after our nana who sadly passed away in January in Allington House. They didn’t only take care of her, but our whole family who were there day and night by her side towards the end. They would come in for a chat or even a shoulder to cry on, offered us food and drinks, and even a bed. Couldn’t recommend this place enough. Thank you for all that you do.
30 January 2024
My great uncle receives great care from the staff at Allington House. He is always talking positively about the carers who look after him and the food he is offered. From entering the home to leaving after visiting I am always made to feel welcomed.
29 January 2024
Thank you isn't enough for all the staff at Allington House. They deliver the best care in difficult circumstances. They are thoughtful and definitely go the extra mile. You can see they love the residents like their own family. Thank you for relentlessly playing certain songs by certain artists, the cups of tea, a bed for us to rest and all the support during our family's difficult time. With love and thanks to you all.
29 January 2024
Very welcoming home, always a friendly atmosphere. I visited a friend/neighbour for a couple of years. Since she passed away in September I still pop in to chat with residents and check in on the staff. I would like a room here in my golden years!
29 January 2024
My godmother has been at Allington House for almost 5 years and she is treated like one of their own family. She is happy and content and very well looked after, as I live away. I put my complete trust in the staff and feel very safe doing so. Her room is beautiful and she has everything she needs and more. The personal touches that have been made for her are very heartwarming. Thank you.
29 January 2024
All staff are friendly, helpful and caring at all times.
20 January 2024
I have always found the staff very attentive and quick to respond to any problems and very caring and eager to make things easier for my wife.
18 January 2024
All staff are amazing and everyone is very supportive. The communication between staff and family is always fantastic. Totally happy with the placement for Dad.
17 January 2024
My mum loves her food. Encouragement, engagement and joining in with others in the lounge. Clean and tidy.
04 July 2023
Since becoming a resident at Allington House, I have felt that this has become my home. I am very happy here and I am treated in the best possible way by everyone.
02 June 2023
When my wonderful, intelligent, fiercely independent Mum started to struggle with dementia last year it was a very difficult time for her and the family. Making the transition from independent living to a care home was never going to be easy, which means that Mum and I have had our ups and downs emotionally but the one thing that has remained constant throughout has been the help, care and support of all the staff at Allington House. They have endless patience and kindness, no matter what challenges they are presented with. Mum has now been in Allington House six months and is the happiest she has been for a long time. She is now completely settled there and feels safe and cared for. She frequently remarks on how lucky she is to be in there. Telling me that the staff are lovely to her and also that the food is very good.
11 April 2023
My father-in-law was taken to Allington House for palatal care in December. He is on the dementia floor and the care given is outstanding from the front desk, up to all the carers who all go above and beyond. Always smiling, always watching them singing along with residents or dancing in the corridor. The seniors always keep us updated and are always compassionate! If and when I need to go to a care home it's to a place like this home.
14 July 2022
My father was discharged from hospital to Allington House for Palliative care. I could not find a negative thing to say. The areas I didn't comment on is only because I didn't experience them. First-class, caring, compassionate, and made the last 3 weeks of my father's life as comfortable as it could be for him. We felt like we trusted leaving him in their care to the point you would think it was their dad they were caring for not ours. We can't thank them enough. They all deserve a massive pay rise. You all know who you are.
11 July 2022
Both grandparents have been residents at Allington house over the years due to needing 24hr care. While they both were living there at separate times, the care they both received from all staff until they passed away, I can not fault. When walking into the home there was always a nice atmosphere that made you feel welcome at all times. I'd like to thank all staff for their support and kindness whilst looking after my grandparents.
30 June 2022
Allington House cares for its residents brilliantly and allows them to feel safe, welcome and at home. The staff are so friendly and always ensure the best care is given to the residents. I would recommend Allington House to anyone, as the care and love they provide to their residents, is enough to make anyone feel comfortable having their loved ones there.
30 June 2022
As a family, we are forever grateful to this home. The staff go above and beyond not only for the residents but their families too. My granny was here for only a short period of time but it has put my faith back in the care system. Great, friendly, homely atmosphere, always clean and alot of activities to be done. 10 stars all round. This is exactly how a care home should be run. Really cannot express how much we rate this place.
30 June 2022
Staff are helpful and try to act on any concerns, clean, well run, good activities that I have seen, easy to contact, could do with a little more parking but otherwise very accessible. Can't comment on food as I haven't been there much at meal times.
30 June 2022
The care which my mother has received since her admission into Allington House has been outstanding. The staff have shown great care and kindness to my mother and always strive to ensure all her needs are met, including medical, personal and social.
30 June 2022
My long-time friend has been under the care of Allington house for several years. Open, transparent and totally devoted to her care. I would not hesitate in recommending this care home to anyone seeking their services.
13 September 2021
My mother spent a short time in this care home. The staff were extremely friendly, caring, and supportive both of family needs and my mother. Nothing was too much trouble, they went out of their way to make her feel comfortable, secure, and feel a part of the community they had built up. A lovely place that felt homely and warm. One member of staff, in particular, went above and beyond for us.