Submit a Review for Appleby Grange
Bongate, Appleby-in-Westmorland, CA16 6HN
View Full Details of Appleby GrangeLatest Reviews for Appleby Grange
29 August 2024
My mother has been at The Grange for the past twelve months. During that time, she has been treated with care and respect by everyone. Nothing is too much trouble, and we are always greeted by friendly, smiling faces.
25 July 2024
It is a lovely place, feels like home from home, not like other care homes I have been to. The staff are all friendly and make you welcome.
19 July 2024
Home from home.
16 August 2023
I find the staff very professional. Any concerns are listened to and actioned upon. My Dad has been at the home for 7 months and has not had one pressure sore. The manager is excellent and my Dad relates to her well. My Dad is a hard person to appease, due to his stroke.
09 June 2023
Our dear mum has been a resident at Appleby Grange since January 2020. It was a difficult decision to entrust her care to others, but after a careful search, we concluded that it was by far the best place for her to be. She has always received and continues to receive, the utmost in care, attention and above all, love and respect from all the staff, management, carers, nurses, catering staff and housekeeping staff. We are kept fully informed of any ongoing health issues she may have and the food provided is second to none! Unfortunately, she is now rarely able to participate in all the activities but she used to love all the live music on offer every week. We are so grateful we entrusted the care of our lovely Mum, now 97, to the care of all at Appleby Grange.
05 June 2023
My friend has lived at Appleby Grange since February of this year, she has previously stayed for respite and requested a permanent placement for after Christmas 2022. We have found her to be very well cared for, her room is clean, the bed is made and she is dressed when we visit. She always has a drink of her choice and is checked upon to ensure she is drinking it. She requires full assistance to eat her meals, which are provided. Her husband often takes the family dog for visits which always gives her pleasure. As her friends, we are always made welcome. We aren’t aware of her meals but are encouraged to bring in additional treats, including fresh fruit and chocolates.
02 June 2023
The staff at Appleby Grange are caring and attentive. They respect the dignity of residents and attend to their needs with helpful enthusiasm whilst also providing a welcoming environment for their visitors.
02 June 2023
My wife has been admitted to Appleby Grange suffering from progressive supranuclear palsy, a degenerative form of Parkinson's. As such she requires 24 hour nursing care which we are unable to give her at home. The care staff are very diligent, answering her calls promptly and helping her in and out of bed, to the bathroom, dressing her and undressing her and providing her meals. My wife requires feeding as she can no longer feed herself so the carers take on this task. They do all these tasks with a smile despite the fact that Hilary has a morbid fear of falling which results in her gripping anything while she is being moved. The nursing staff are on call 24/7 and administer all my wife's medication as well as monitoring her general health. The management are particularly attentive and have immediately responded to the few minor issues we had when my wife first moved in last January. Overall I rate Appleby Grange very highly.
02 June 2023
When visiting Appleby Grange I have been impressed by the atmosphere and cleanliness. There are always staff around who are extremely friendly and helpful. Although I cannot personally comment about the care of my relative, I have seen nothing to suggest that it is not of a very high standard.
29 June 2022
I am very pleased with the response of management and staff to my son's needs. He is treated with care and dignity and not a little humour. He has not been at Appleby for very long and the early weeks were a learning experience for everyone. An experience that was conducted with honestly. Despite not being a typical nursing home patient he is included and enjoys being there.
29 June 2022
Placing a loved one in a care home is a very big decision. Having made the decision all I can say is we made the right one and picked the right place in Appleby Grange. All staff show compassion and care to all residents. All the time the staff are never having a bad bay, always smiling and happy. We would recommend Appleby Grange to anyone.
22 June 2022
Family member was in Appleby, he was happy and content, staff were good at job, the home was clean and tidy, good food, thank you for ensuring he was comfortable in his last months, can't thank everyone enough.
30 May 2022
My aunty was loved and cared for during her time at the Grange. The staff were always lovely and treated her with respect. My experience of visiting the Grange was always positive - it was always clean, and everyone was always friendly. The manager has been so kind and lovely to deal with. My aunty was happy at the Grange. Thank you.
30 April 2022
My Mother has been in this Care Home since the first Covid lockdown. She has been well cared for throughout this time. Staff are always available to answer any questions and communication from them is good, especially during the pandemic when visiting was restricted. Accommodation is of a good standard and always appears clean. The resident's lounge is used for activities and there is always something happening to keep the residents occupied either with music, games, etc Food is of a good standard and is made on the premises. There has been a new Manager in place for the last few months who has engaged well with me on my visits and they seem to want to improve the standards to an even higher level than it is now. This Care home is ideal for people who have lived local and don’t want to places away from nearby relatives.
05 April 2021
Appleby Grange became Dad's home for the last few weeks of his life. Their exemplary care of him was quickly evident and much appreciated by us (his family) at a time when in-person visiting was not possible. Staff were very helpful when we phoned for updates and had virtual visits with Dad via video conferencing. In his final days when we were able to be with him, it was obvious he had quickly become part of the Appleby Grange 'family'. We will always be grateful for the love, care and respect Dad was given in his final weeks by the wonderful staff at Appleby Grange. Thank you.
01 September 2020
I would like to thank the staff of The Grange for the care they have provided my mum over the past 14 months. Their affection for her is apparent and she has been kept safe and well during the pandemic which has been a very difficult time for the staff. They have provided the opportunity for me to visit on her birthday (physically but not socially distanced) so we could chat over the garden gate and my father was delighted to visit on their 60th Wedding Anniversary in July. Although she has very little memory and struggles to string sentences together she always appears to be very relaxed and has a great rapport with staff.
21 July 2020
My sister has been a resident during the last few months and thank you to all the team for providing excellent care with a high level of professional standards and dignity. I can't wait to visit and see my sister once again.
16 July 2020
My granda is in Appleby Grange and although we are not allowed to visit at present, the Grange are doing weekly FaceTimes to us and other family members, which is brilliant and so beneficial for grand and us as a family. The staff are so kind and thoughtful.
01 July 2020
My father has been a resident for three months and during this time he has received the best possible care. Nothing is too much trouble and during recent times knowing he is being so well cared for both physically and mentally, meant so much to the entire family. Communication is excellent as we received regulate updates either by phone or facetime. As a family, we feel we couldn't have asked for a more caring environment, dedicated staff who listen to and support the family as well as their residents. Thank you, everyone, for making our father happy and settled.
30 June 2020
The care and compassion shown by all the staff here are exceptional, especially at this difficult time. Wonderful team and so pleased we chose Appleby Grange.
Latest Reviews for Appleby Grange
29 August 2024
My mother has been at The Grange for the past twelve months. During that time, she has been treated with care and respect by everyone. Nothing is too much trouble, and we are always greeted by friendly, smiling faces.
25 July 2024
It is a lovely place, feels like home from home, not like other care homes I have been to. The staff are all friendly and make you welcome.
19 July 2024
Home from home.
16 August 2023
I find the staff very professional. Any concerns are listened to and actioned upon. My Dad has been at the home for 7 months and has not had one pressure sore. The manager is excellent and my Dad relates to her well. My Dad is a hard person to appease, due to his stroke.
09 June 2023
Our dear mum has been a resident at Appleby Grange since January 2020. It was a difficult decision to entrust her care to others, but after a careful search, we concluded that it was by far the best place for her to be. She has always received and continues to receive, the utmost in care, attention and above all, love and respect from all the staff, management, carers, nurses, catering staff and housekeeping staff. We are kept fully informed of any ongoing health issues she may have and the food provided is second to none! Unfortunately, she is now rarely able to participate in all the activities but she used to love all the live music on offer every week. We are so grateful we entrusted the care of our lovely Mum, now 97, to the care of all at Appleby Grange.
05 June 2023
My friend has lived at Appleby Grange since February of this year, she has previously stayed for respite and requested a permanent placement for after Christmas 2022. We have found her to be very well cared for, her room is clean, the bed is made and she is dressed when we visit. She always has a drink of her choice and is checked upon to ensure she is drinking it. She requires full assistance to eat her meals, which are provided. Her husband often takes the family dog for visits which always gives her pleasure. As her friends, we are always made welcome. We aren’t aware of her meals but are encouraged to bring in additional treats, including fresh fruit and chocolates.
02 June 2023
The staff at Appleby Grange are caring and attentive. They respect the dignity of residents and attend to their needs with helpful enthusiasm whilst also providing a welcoming environment for their visitors.
02 June 2023
My wife has been admitted to Appleby Grange suffering from progressive supranuclear palsy, a degenerative form of Parkinson's. As such she requires 24 hour nursing care which we are unable to give her at home. The care staff are very diligent, answering her calls promptly and helping her in and out of bed, to the bathroom, dressing her and undressing her and providing her meals. My wife requires feeding as she can no longer feed herself so the carers take on this task. They do all these tasks with a smile despite the fact that Hilary has a morbid fear of falling which results in her gripping anything while she is being moved. The nursing staff are on call 24/7 and administer all my wife's medication as well as monitoring her general health. The management are particularly attentive and have immediately responded to the few minor issues we had when my wife first moved in last January. Overall I rate Appleby Grange very highly.
02 June 2023
When visiting Appleby Grange I have been impressed by the atmosphere and cleanliness. There are always staff around who are extremely friendly and helpful. Although I cannot personally comment about the care of my relative, I have seen nothing to suggest that it is not of a very high standard.
29 June 2022
I am very pleased with the response of management and staff to my son's needs. He is treated with care and dignity and not a little humour. He has not been at Appleby for very long and the early weeks were a learning experience for everyone. An experience that was conducted with honestly. Despite not being a typical nursing home patient he is included and enjoys being there.
29 June 2022
Placing a loved one in a care home is a very big decision. Having made the decision all I can say is we made the right one and picked the right place in Appleby Grange. All staff show compassion and care to all residents. All the time the staff are never having a bad bay, always smiling and happy. We would recommend Appleby Grange to anyone.
22 June 2022
Family member was in Appleby, he was happy and content, staff were good at job, the home was clean and tidy, good food, thank you for ensuring he was comfortable in his last months, can't thank everyone enough.
30 May 2022
My aunty was loved and cared for during her time at the Grange. The staff were always lovely and treated her with respect. My experience of visiting the Grange was always positive - it was always clean, and everyone was always friendly. The manager has been so kind and lovely to deal with. My aunty was happy at the Grange. Thank you.
30 April 2022
My Mother has been in this Care Home since the first Covid lockdown. She has been well cared for throughout this time. Staff are always available to answer any questions and communication from them is good, especially during the pandemic when visiting was restricted. Accommodation is of a good standard and always appears clean. The resident's lounge is used for activities and there is always something happening to keep the residents occupied either with music, games, etc Food is of a good standard and is made on the premises. There has been a new Manager in place for the last few months who has engaged well with me on my visits and they seem to want to improve the standards to an even higher level than it is now. This Care home is ideal for people who have lived local and don’t want to places away from nearby relatives.
05 April 2021
Appleby Grange became Dad's home for the last few weeks of his life. Their exemplary care of him was quickly evident and much appreciated by us (his family) at a time when in-person visiting was not possible. Staff were very helpful when we phoned for updates and had virtual visits with Dad via video conferencing. In his final days when we were able to be with him, it was obvious he had quickly become part of the Appleby Grange 'family'. We will always be grateful for the love, care and respect Dad was given in his final weeks by the wonderful staff at Appleby Grange. Thank you.
01 September 2020
I would like to thank the staff of The Grange for the care they have provided my mum over the past 14 months. Their affection for her is apparent and she has been kept safe and well during the pandemic which has been a very difficult time for the staff. They have provided the opportunity for me to visit on her birthday (physically but not socially distanced) so we could chat over the garden gate and my father was delighted to visit on their 60th Wedding Anniversary in July. Although she has very little memory and struggles to string sentences together she always appears to be very relaxed and has a great rapport with staff.
21 July 2020
My sister has been a resident during the last few months and thank you to all the team for providing excellent care with a high level of professional standards and dignity. I can't wait to visit and see my sister once again.
16 July 2020
My granda is in Appleby Grange and although we are not allowed to visit at present, the Grange are doing weekly FaceTimes to us and other family members, which is brilliant and so beneficial for grand and us as a family. The staff are so kind and thoughtful.
01 July 2020
My father has been a resident for three months and during this time he has received the best possible care. Nothing is too much trouble and during recent times knowing he is being so well cared for both physically and mentally, meant so much to the entire family. Communication is excellent as we received regulate updates either by phone or facetime. As a family, we feel we couldn't have asked for a more caring environment, dedicated staff who listen to and support the family as well as their residents. Thank you, everyone, for making our father happy and settled.
30 June 2020
The care and compassion shown by all the staff here are exceptional, especially at this difficult time. Wonderful team and so pleased we chose Appleby Grange.