Submit a Review for Brockwell Court Care Home
9 Cobden Street, Consett, DH8 6AH
View Full Details of Brockwell Court Care HomeLatest Reviews for Brockwell Court Care Home
20 May 2024
My dad has been in Brockwell Court Care Home for a year, the staff are all amazing with him, including the cleaners and maintenance team. They encourage him to take part in the activities, which he does now. The care they give my dad, in all aspects, is excellent and they are all so welcoming to myself and family. I am always in the knowledge that my dad is taken the best care of.
20 May 2024
My mother stayed at Brockwell Court Care Home for respite due to myself and my partner going on holiday. This was the second time she had stayed here and it was her own choice to return. She stated that the staff and home were really good and looked after her very well. She has stated she would not hesitate to return back to Brockwell Court.
15 May 2024
Could not have wished for my gran to be in a better facility. The constant show of care is beyond what I could've wanted. All staff are extremely well-trained and the rapport they build with service users and their families is truly compassionate. Gran, unfortunately, moved out to another home however cried for three days straight that she wanted to go back to Brockwell Court Care Home. All staff we spoke to regarding her coming back were so supportive and we, as a family, could not be happier with the home. Great work everyone, you're like an adopted family.
15 May 2024
My auntie loves being in Brockwell Court Care Home in Consett. The place is always full of life and always something going on. Lots os activities and always lots of interaction between the staff and residents. Talking of the staff, they are always friendly, very approachable and willing to go the extra mile for visitors and most importantly, the people they are looking after. 10 out of 10.
15 May 2024
As soon as you walk through the main doors at Brockwell Court Care Home, there is an instant friendly, caring atmosphere, care staff are so dedicated to their roles. My mam is in a temporary bed looking to become permanent. All care staff do an amazing job. I wouldn't have my mother anywhere else. Activities are very well coordinated, fantastic place!
23 November 2023
Having spent twelve weeks in the care home following a bad accident, my eyes were open to the hardworking team that's there. Nothing seemed to put them off, looking after all the needs of everyone and doing it in a very professional way. The younger staff members were so switched on to the job as well, all seemed happy and smiling all the time. The older staff, some with a lot of years service, says something about the place. After a bit of a mix up at my time of leaving, a manager and supervisor jumped into a car and followed the ambulance to my home then got me into a wheelchair and got me into my house, to me they went above and beyond their jobs. Thank you all.
14 September 2023
I would recommend Brockwell Court Care Home to everyone, family and friends. Staff are all great, nothing is a bother to them all. They have made my stay here amazing, made me laugh etc. Keep up the good work everyone.
14 September 2023
As soon as I arrived, I was made welcome, and the support of the staff was second to nine. There is nothing too much trouble for them. The care home is clean, food is good and plenty. Staff have helped me to recover so quickly, all because of their kindness and support.
17 March 2023
The care home seems very friendly. The staff are good to talk to. The residents are very friendly. Plenty to do every day if you want to take part. Staff are kept very busy. The rooms are big enough for people. Good are outside for residents. Good for family parking, and also near the town centre and all the shops nearby. Overall, care home is o.k.
19 April 2022
I have lived here for 2-years and 4-months, I get fantastic care from the care staff, and they treat me really well. You wouldn't get this good care if you lived in a five-star hotel. The home is clean, and my room is a good size. I have no complaints.
07 April 2022
The phone system is rubbish and needs updating. Mum is dissatisfied with the food quality and the variety is limited.
06 January 2022
The staff and management could not have been more thoughtful and caring towards refreshing my cousins attitude and outlook towards her future. I could not be happier with the care and friendly attitude of the staff towards my cousin.
15 July 2021
Would just like to thank all the staff for taking care of my mam, after being told she had gone onto palliative care, she sadly passed on 4th July, but you treated us and mam with the utmost respect. Thank you all again from the bottom of my heart.
10 June 2021
The staff are always very welcoming. The friend I come to visit is well cared for and is very content, and has been ever since he came, about 2 years ago. The food is something he really enjoys. The care he gets could not be improved on.
10 June 2021
A very pleasant place to visit with friendly, helpful staff.
14 April 2021
My father-in-law has been a resident here for the last twelve months, during this time, he has been very happy and content with the care he has received. He has spoken highly of all the staff and looks forward to chatting with them. Myself and the family highly recommended Brookwell Court Care Home, all the staff have shown nothing but kindness and dedication towards my father-in-law; we really can’t thank them enough. They are absolute stars making the residents and families feel at ease knowing their loved ones are safe and well cared for. They do an amazing job always, especially during these uncertain times of this pandemic, keeping up everyone’s spirits and by keeping all the residents, families, and themselves safe. They are truly unsung heroes.
04 February 2021
I would just like to thank the manager and all the wonderful staff at Brockwell Court for looking after my mother-in-law from August 2020. When she first went into Brockwell Court she was weak, fragile, dehydrated and suffering from malnourishment as she could not look after herself at home any longer due to her condition. By October she was a new lady, the difference was amazing so we decided to make this a permanent place for her as she was so happy there. I would highly recommend this home for your loved ones.
21 January 2021
An excellent team who all work together and nothing is too much for them. Treated with respect, pleasant surroundings, excellent food, will miss their smiling faces a real tonic! A heartfelt thank you.
19 January 2021
I would like to say thank you Brockwell Court for letting my nana have best 92nd birthday she ever had. We communicate through Facebook and social media due to COVID-19. I appreciate them sending me photos and videos of her as I am unable to look through the window. Thank you for the staff taking their time to do this for me. Lots of love take care.
17 December 2020
My mother has been in Brockwell since August 2020 and has settled in well. Has put on some much-needed weight. The staff are friendly and helpful. They have lots of activities to help residents relax and enjoy. We can't thank them enough!
Latest Reviews for Brockwell Court Care Home
20 May 2024
My dad has been in Brockwell Court Care Home for a year, the staff are all amazing with him, including the cleaners and maintenance team. They encourage him to take part in the activities, which he does now. The care they give my dad, in all aspects, is excellent and they are all so welcoming to myself and family. I am always in the knowledge that my dad is taken the best care of.
20 May 2024
My mother stayed at Brockwell Court Care Home for respite due to myself and my partner going on holiday. This was the second time she had stayed here and it was her own choice to return. She stated that the staff and home were really good and looked after her very well. She has stated she would not hesitate to return back to Brockwell Court.
15 May 2024
Could not have wished for my gran to be in a better facility. The constant show of care is beyond what I could've wanted. All staff are extremely well-trained and the rapport they build with service users and their families is truly compassionate. Gran, unfortunately, moved out to another home however cried for three days straight that she wanted to go back to Brockwell Court Care Home. All staff we spoke to regarding her coming back were so supportive and we, as a family, could not be happier with the home. Great work everyone, you're like an adopted family.
15 May 2024
My auntie loves being in Brockwell Court Care Home in Consett. The place is always full of life and always something going on. Lots os activities and always lots of interaction between the staff and residents. Talking of the staff, they are always friendly, very approachable and willing to go the extra mile for visitors and most importantly, the people they are looking after. 10 out of 10.
15 May 2024
As soon as you walk through the main doors at Brockwell Court Care Home, there is an instant friendly, caring atmosphere, care staff are so dedicated to their roles. My mam is in a temporary bed looking to become permanent. All care staff do an amazing job. I wouldn't have my mother anywhere else. Activities are very well coordinated, fantastic place!
23 November 2023
Having spent twelve weeks in the care home following a bad accident, my eyes were open to the hardworking team that's there. Nothing seemed to put them off, looking after all the needs of everyone and doing it in a very professional way. The younger staff members were so switched on to the job as well, all seemed happy and smiling all the time. The older staff, some with a lot of years service, says something about the place. After a bit of a mix up at my time of leaving, a manager and supervisor jumped into a car and followed the ambulance to my home then got me into a wheelchair and got me into my house, to me they went above and beyond their jobs. Thank you all.
14 September 2023
I would recommend Brockwell Court Care Home to everyone, family and friends. Staff are all great, nothing is a bother to them all. They have made my stay here amazing, made me laugh etc. Keep up the good work everyone.
14 September 2023
As soon as I arrived, I was made welcome, and the support of the staff was second to nine. There is nothing too much trouble for them. The care home is clean, food is good and plenty. Staff have helped me to recover so quickly, all because of their kindness and support.
17 March 2023
The care home seems very friendly. The staff are good to talk to. The residents are very friendly. Plenty to do every day if you want to take part. Staff are kept very busy. The rooms are big enough for people. Good are outside for residents. Good for family parking, and also near the town centre and all the shops nearby. Overall, care home is o.k.
19 April 2022
I have lived here for 2-years and 4-months, I get fantastic care from the care staff, and they treat me really well. You wouldn't get this good care if you lived in a five-star hotel. The home is clean, and my room is a good size. I have no complaints.
07 April 2022
The phone system is rubbish and needs updating. Mum is dissatisfied with the food quality and the variety is limited.
06 January 2022
The staff and management could not have been more thoughtful and caring towards refreshing my cousins attitude and outlook towards her future. I could not be happier with the care and friendly attitude of the staff towards my cousin.
15 July 2021
Would just like to thank all the staff for taking care of my mam, after being told she had gone onto palliative care, she sadly passed on 4th July, but you treated us and mam with the utmost respect. Thank you all again from the bottom of my heart.
10 June 2021
The staff are always very welcoming. The friend I come to visit is well cared for and is very content, and has been ever since he came, about 2 years ago. The food is something he really enjoys. The care he gets could not be improved on.
10 June 2021
A very pleasant place to visit with friendly, helpful staff.
14 April 2021
My father-in-law has been a resident here for the last twelve months, during this time, he has been very happy and content with the care he has received. He has spoken highly of all the staff and looks forward to chatting with them. Myself and the family highly recommended Brookwell Court Care Home, all the staff have shown nothing but kindness and dedication towards my father-in-law; we really can’t thank them enough. They are absolute stars making the residents and families feel at ease knowing their loved ones are safe and well cared for. They do an amazing job always, especially during these uncertain times of this pandemic, keeping up everyone’s spirits and by keeping all the residents, families, and themselves safe. They are truly unsung heroes.
04 February 2021
I would just like to thank the manager and all the wonderful staff at Brockwell Court for looking after my mother-in-law from August 2020. When she first went into Brockwell Court she was weak, fragile, dehydrated and suffering from malnourishment as she could not look after herself at home any longer due to her condition. By October she was a new lady, the difference was amazing so we decided to make this a permanent place for her as she was so happy there. I would highly recommend this home for your loved ones.
21 January 2021
An excellent team who all work together and nothing is too much for them. Treated with respect, pleasant surroundings, excellent food, will miss their smiling faces a real tonic! A heartfelt thank you.
19 January 2021
I would like to say thank you Brockwell Court for letting my nana have best 92nd birthday she ever had. We communicate through Facebook and social media due to COVID-19. I appreciate them sending me photos and videos of her as I am unable to look through the window. Thank you for the staff taking their time to do this for me. Lots of love take care.
17 December 2020
My mother has been in Brockwell since August 2020 and has settled in well. Has put on some much-needed weight. The staff are friendly and helpful. They have lots of activities to help residents relax and enjoy. We can't thank them enough!