Submit a Review for Jack Dormand Care Home
Fourth Street, Horden, Peterlee, SR8 4LD
View Full Details of Jack Dormand Care HomeLatest Reviews for Jack Dormand Care Home
20 February 2025
My mother suffers from advanced dementia and her care in Jack Dormand is excellent. She is treated with care, kindness and dignity. I cannot fault any of the staff at the home they are all kind and caring. The facilities and activities are first class. I would recommend this home to anyone.
24 January 2025
Mam is so well looked after here. Carers are so caring, they know mam so well. The carers go above and beyond in their care of mam. The place itself has such a welcoming and friendly atmosphere. We are so happy with mam's care.
24 January 2025
Must say my mam has improved so much since she came into Jack Dormand Care Home. She has settled well even though she says to us she doesn't like being here, just for something to say! We are more than happy with the care staff. I feel less worried knowing she is safe and looked after at all times. The nursing care is very good and I'm informed of any health changes etc. They are spot on when treatments are received. Thank you.
22 January 2025
Mam has now been in care for just over 2 years. She has settled well into her environment. She is well catered for in all aspects. She has high praise for all staff members and how clean and fresh her new home is. She enjoys all meals and likes to have banter with staff. Its a bit difficult for her to interact in activities as she is blind so mainly keeps herself to herself. All in all she is well looked after in all her needs 24/7.
22 January 2025
Jack Dormand Care Home has been home to my mam in law since June 2024. In that time staff have shown nothing but kindness, compassion and professionalism at all times. Frequent activities keep mam entertained and we are confident she is well cared for when we're not there. Regarding the meals - I was asked if I wanted to have tea with mam one day and it was superb! Thank you Jack Dormand.
22 January 2025
The staff here have taken away all my concerns regarding my mam being in a care home. The personal touch they show to my mam and the family is very good, with everyone interacting in a friendly and courteous manner with consideration to how she is feeling at any given time. The home is spotless, cleaners are visible every day. Home is nice and warm. Entertainment staff are excellent.
22 January 2025
My husband is a resident at Jack Dorman Care Home and I am so happy with the care he receives. Staff treat the residents like family and are always helpful and polite to me too. I always a feel welcome. I can not thank them enough for the way they look after my husband.
22 January 2025
My mam has been in Jack Dormand Care Home for 7 weeks and I am over the moon with the care she has had within this time. The staff go above and beyond and the atmosphere within her unit is always very friendly and welcoming. The staff see to all of my mam's needs with a caring and understanding nature making me feel confident. She is happy, settled and well cared for. I highly recommend this home.
09 January 2025
Before visiting Dad at Jack Dormand, I'd had the pleasure of talking to staff members on the phone. Even then, it was clear that, not only was Dad in a place where he is cared about, but that care, was also extended to me. I was told to call whenever, and when I do, they give me updates on how Dad is doing, with genuine content, rather than generic statements. I visited for Christmas this weekend, and from the second I walked in, I found myself in the most lovely, family atmosphere. I was made to feel so welcome, with a real home from home atmosphere. I was even treated to some delicious meals, with 5 star service! I can't thank the staff enough for all they do. Every resident is spoken to with respect and dignity. Staff deliver a tailor made experience to each person and residents are relaxed and happy. I feel very lucky to know that Dad is shown so much love. It's not easy living far away, I miss him dearly. But I live with zero worries about his care. They are angels. Thank you.
22 May 2024
Fantastic place, very satisfied with my mother's care and overall well-being. The staff from the kitchen, cleaners, and management are very pleasant and helpful in every manner.
22 May 2024
I like it here and going out on the minibus. I'm well looked after.
22 May 2024
The staff are lovely and do anything for me if I ask and take care of me.
22 May 2024
I'm very happy here and well looked after.
22 May 2024
The staff are nice and look after me and are very friendly.
03 May 2024
Very happy with the care we received. Excellent.
28 March 2024
Staff are great and enjoy the activities.
16 February 2024
My mother has been in Jack Dormand for approximately 5 years, I cannot possibly say anything negative about the home, staff and care that she receives. The staff are so caring, friendly, nothing is a bother to them, I'm so happy that my mum is in the home. I know she is well looked after, I never worry about her as I know she's safe and loved.
01 February 2024
I settled here better than I expected. The staff are very nice - I like it when they have time to talk to me which helps to pass the time away. I like to go to the lounge for the activities which I enjoy, especially the bingo. I've been lucky to go on a few trips and really enjoyed them at Christmas time seeing all the lovely decorations and having a cuppa with my new friends in the home.
15 January 2024
I'm happy here!
15 January 2024
Very happy, loads to do here.
Latest Reviews for Jack Dormand Care Home
20 February 2025
My mother suffers from advanced dementia and her care in Jack Dormand is excellent. She is treated with care, kindness and dignity. I cannot fault any of the staff at the home they are all kind and caring. The facilities and activities are first class. I would recommend this home to anyone.
24 January 2025
Mam is so well looked after here. Carers are so caring, they know mam so well. The carers go above and beyond in their care of mam. The place itself has such a welcoming and friendly atmosphere. We are so happy with mam's care.
24 January 2025
Must say my mam has improved so much since she came into Jack Dormand Care Home. She has settled well even though she says to us she doesn't like being here, just for something to say! We are more than happy with the care staff. I feel less worried knowing she is safe and looked after at all times. The nursing care is very good and I'm informed of any health changes etc. They are spot on when treatments are received. Thank you.
22 January 2025
Mam has now been in care for just over 2 years. She has settled well into her environment. She is well catered for in all aspects. She has high praise for all staff members and how clean and fresh her new home is. She enjoys all meals and likes to have banter with staff. Its a bit difficult for her to interact in activities as she is blind so mainly keeps herself to herself. All in all she is well looked after in all her needs 24/7.
22 January 2025
Jack Dormand Care Home has been home to my mam in law since June 2024. In that time staff have shown nothing but kindness, compassion and professionalism at all times. Frequent activities keep mam entertained and we are confident she is well cared for when we're not there. Regarding the meals - I was asked if I wanted to have tea with mam one day and it was superb! Thank you Jack Dormand.
22 January 2025
The staff here have taken away all my concerns regarding my mam being in a care home. The personal touch they show to my mam and the family is very good, with everyone interacting in a friendly and courteous manner with consideration to how she is feeling at any given time. The home is spotless, cleaners are visible every day. Home is nice and warm. Entertainment staff are excellent.
22 January 2025
My husband is a resident at Jack Dorman Care Home and I am so happy with the care he receives. Staff treat the residents like family and are always helpful and polite to me too. I always a feel welcome. I can not thank them enough for the way they look after my husband.
22 January 2025
My mam has been in Jack Dormand Care Home for 7 weeks and I am over the moon with the care she has had within this time. The staff go above and beyond and the atmosphere within her unit is always very friendly and welcoming. The staff see to all of my mam's needs with a caring and understanding nature making me feel confident. She is happy, settled and well cared for. I highly recommend this home.
09 January 2025
Before visiting Dad at Jack Dormand, I'd had the pleasure of talking to staff members on the phone. Even then, it was clear that, not only was Dad in a place where he is cared about, but that care, was also extended to me. I was told to call whenever, and when I do, they give me updates on how Dad is doing, with genuine content, rather than generic statements. I visited for Christmas this weekend, and from the second I walked in, I found myself in the most lovely, family atmosphere. I was made to feel so welcome, with a real home from home atmosphere. I was even treated to some delicious meals, with 5 star service! I can't thank the staff enough for all they do. Every resident is spoken to with respect and dignity. Staff deliver a tailor made experience to each person and residents are relaxed and happy. I feel very lucky to know that Dad is shown so much love. It's not easy living far away, I miss him dearly. But I live with zero worries about his care. They are angels. Thank you.
22 May 2024
Fantastic place, very satisfied with my mother's care and overall well-being. The staff from the kitchen, cleaners, and management are very pleasant and helpful in every manner.
22 May 2024
I like it here and going out on the minibus. I'm well looked after.
22 May 2024
The staff are lovely and do anything for me if I ask and take care of me.
22 May 2024
I'm very happy here and well looked after.
22 May 2024
The staff are nice and look after me and are very friendly.
03 May 2024
Very happy with the care we received. Excellent.
28 March 2024
Staff are great and enjoy the activities.
16 February 2024
My mother has been in Jack Dormand for approximately 5 years, I cannot possibly say anything negative about the home, staff and care that she receives. The staff are so caring, friendly, nothing is a bother to them, I'm so happy that my mum is in the home. I know she is well looked after, I never worry about her as I know she's safe and loved.
01 February 2024
I settled here better than I expected. The staff are very nice - I like it when they have time to talk to me which helps to pass the time away. I like to go to the lounge for the activities which I enjoy, especially the bingo. I've been lucky to go on a few trips and really enjoyed them at Christmas time seeing all the lovely decorations and having a cuppa with my new friends in the home.
15 January 2024
I'm happy here!
15 January 2024
Very happy, loads to do here.