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Westcott Road, Peterlee, SR8 5JE
View Full Details of Peterlee Care HomeLatest Reviews for Peterlee Care Home
20 November 2024
My wife has been in this care home for nearly two years, while she has been in here I've never seen her smile so much. She loves being here and all the staff and manager are very friendly and all hard working. I can't thank them enough for how much they have done for my wife.
15 November 2024
The Staff are always welcoming. My mam is very settled and I feel grateful that she is getting the best care. She is warm, fed, and safe and that means the world to me. Her room is clean and has been recently decorated. Mam has put weight on which is a great relief as she wasn't eating properly. She seems happy and content.
11 November 2024
The care home is great and the staff are fantastic. They have helped reassure my grandmother and the family at a very difficult time. Staff are very caring and attentive not only towards my grandmother but other residents and family members as well.
07 June 2023
The staff at Peterlee are excellent, nothing is too much trouble. As soon as you come in you are greeted by friendly faces. You can see how well run the home is and how much the residents enjoy being there. There is always lots going on activity-wise with singers and trips out, it is clear the residents are stimulated. It is always spotless, no odours. The food is proper home-cooked meals and looks very tasty and nutritious. Overall great home!
21 May 2023
Staff seem friendly and caring. Problems addressed quickly. Security is good.
31 March 2021
Outstanding cleanliness. No Covid in the home. Fantastic activities. My Aunty is always happy and well looked after by all staff. The manager has a well-run team.
09 November 2020
Amazing home to my uncle. The staff are doing an amazing job keeping him and the other residents safe throughout covid. Rooms are well presented and the staff are friendly and approachable. There is always activities going on to keep him entertained. Thank you to the admin for the help getting on Skype so I can video call him.
08 September 2020
My mother gets looked after really well. She's clean and well-groomed and she has a good variety of meals, baths regularly she likes it there.
25 August 2020
I am very pleased with the nursing home in every way, ie. help, advice, care, cleanliness and mostly the way this nursing home and all its staff have coped with this pandemic. I can't praise everyone enough.
10 March 2020
Staff are very friendly and kind towards me and I feel as though my husband is receiving the best care from all of those involved.
29 November 2019
Clean and pleasant staff. Good food. Washing of clothes good. Well looked after.
14 February 2019
Fantastic staff who go the extra mile. Highly recommend.
14 February 2019
Peterlee Care Home is the best place to take your loved one. Care is incredible. Staff are amazing and my father-in-law settled in so well as if he was home. Visits are cool and you are made to feel like part of the team. We can highly recommend this lovely oldie worldly care home.
05 October 2018
Nothing is any trouble for the staff or management. Always friendly and from start, to finish everyone is willing to help at all times. I would recommend the home to anyone.
05 October 2018
I've found the staff very caring and professional. The home is clean and tidy with activities for the residents. The grounds are well kept and plenty of seating for staff and residents.
05 October 2018
My partner gets looked after and care for very well. They meet all his needs. Care staff are kind, caring and polite. Food is top class quality and if he has special food requests they provide this no problem. This care home is an excellent place.
27 April 2018
The staff are caring, approachable and will support residents to be comfortable and happy. The home provides modern living within a residential setting. It is always clean and welcoming and doesn't smell of urine like some homes sometimes do. I would definitely recommend this home to others.
24 April 2018
I find staff caring, friendly, always wanting to help, can't fault them. But I find they are busy all of the time and very overworked! Not enough staff for the caring level the residents should have.
09 April 2018
My mother has been a resident for the past 5 years, during this time she has received excellent care and compassion. All staff are very good and it's nice to see the care is given to all the residents. The care home has monthly meetings but if I had any concerns or issues would not have a problem in talking to the person in charge.
09 April 2018
My wife has been a resident for 5 years and in all the time have never had any cause to complain at all. Every one of the staff complete their duties to the highest order showing they do care, even occasionally during difficult circumstances.
Latest Reviews for Peterlee Care Home
20 November 2024
My wife has been in this care home for nearly two years, while she has been in here I've never seen her smile so much. She loves being here and all the staff and manager are very friendly and all hard working. I can't thank them enough for how much they have done for my wife.
15 November 2024
The Staff are always welcoming. My mam is very settled and I feel grateful that she is getting the best care. She is warm, fed, and safe and that means the world to me. Her room is clean and has been recently decorated. Mam has put weight on which is a great relief as she wasn't eating properly. She seems happy and content.
11 November 2024
The care home is great and the staff are fantastic. They have helped reassure my grandmother and the family at a very difficult time. Staff are very caring and attentive not only towards my grandmother but other residents and family members as well.
07 June 2023
The staff at Peterlee are excellent, nothing is too much trouble. As soon as you come in you are greeted by friendly faces. You can see how well run the home is and how much the residents enjoy being there. There is always lots going on activity-wise with singers and trips out, it is clear the residents are stimulated. It is always spotless, no odours. The food is proper home-cooked meals and looks very tasty and nutritious. Overall great home!
21 May 2023
Staff seem friendly and caring. Problems addressed quickly. Security is good.
31 March 2021
Outstanding cleanliness. No Covid in the home. Fantastic activities. My Aunty is always happy and well looked after by all staff. The manager has a well-run team.
09 November 2020
Amazing home to my uncle. The staff are doing an amazing job keeping him and the other residents safe throughout covid. Rooms are well presented and the staff are friendly and approachable. There is always activities going on to keep him entertained. Thank you to the admin for the help getting on Skype so I can video call him.
08 September 2020
My mother gets looked after really well. She's clean and well-groomed and she has a good variety of meals, baths regularly she likes it there.
25 August 2020
I am very pleased with the nursing home in every way, ie. help, advice, care, cleanliness and mostly the way this nursing home and all its staff have coped with this pandemic. I can't praise everyone enough.
10 March 2020
Staff are very friendly and kind towards me and I feel as though my husband is receiving the best care from all of those involved.
29 November 2019
Clean and pleasant staff. Good food. Washing of clothes good. Well looked after.
14 February 2019
Fantastic staff who go the extra mile. Highly recommend.
14 February 2019
Peterlee Care Home is the best place to take your loved one. Care is incredible. Staff are amazing and my father-in-law settled in so well as if he was home. Visits are cool and you are made to feel like part of the team. We can highly recommend this lovely oldie worldly care home.
05 October 2018
Nothing is any trouble for the staff or management. Always friendly and from start, to finish everyone is willing to help at all times. I would recommend the home to anyone.
05 October 2018
I've found the staff very caring and professional. The home is clean and tidy with activities for the residents. The grounds are well kept and plenty of seating for staff and residents.
05 October 2018
My partner gets looked after and care for very well. They meet all his needs. Care staff are kind, caring and polite. Food is top class quality and if he has special food requests they provide this no problem. This care home is an excellent place.
27 April 2018
The staff are caring, approachable and will support residents to be comfortable and happy. The home provides modern living within a residential setting. It is always clean and welcoming and doesn't smell of urine like some homes sometimes do. I would definitely recommend this home to others.
24 April 2018
I find staff caring, friendly, always wanting to help, can't fault them. But I find they are busy all of the time and very overworked! Not enough staff for the caring level the residents should have.
09 April 2018
My mother has been a resident for the past 5 years, during this time she has received excellent care and compassion. All staff are very good and it's nice to see the care is given to all the residents. The care home has monthly meetings but if I had any concerns or issues would not have a problem in talking to the person in charge.
09 April 2018
My wife has been a resident for 5 years and in all the time have never had any cause to complain at all. Every one of the staff complete their duties to the highest order showing they do care, even occasionally during difficult circumstances.