Very friendly, helpful staff, rooms are well decorated and clean, the meals are very good and tasty. Me and my partner were able to have Christmas lunch with my mum and it was very nice and really enjoyed. The whole home has just been redecorated from top to bottom including carpets. I would highly recommend Stanley Park to anyone.
Very friendly and helpful staff. Nice comfortable room and tasty meals. Dad's been here around a month and has been made to feel welcome since day 1. Always plenty of activities and is kept informed of things going on.
Stanley Park is the perfect home from home for my grandad. Staff are so caring & friendly and go out of their way to assist him. The grounds and gardens are well kept & the food at the home is fabulous, we always get offered a cup of tea & a bite to eat. I can't recommend the home enough.
Easter: entertainment, raffles, eggs for residents. Plenty of Easter enjoyment in home for both families and residents. Staff welcoming, professional and caring, no situation is a problem. Home is always clean and fresh.
The only TV lounge with noisy disruptive residents, shouting, squealing and banking. His bedroom is bare because ornaments and possessions go missing or get trashed. His new TC set after seven months and the screen is cracked. His bedding isn't changed regularly/for six weeks and even when soiled, he is prescribed two Tena pants by his GP but he is not given them by carers. On three occasions when visiting, he was still in his pyjamas at 2 pm, afternoon. So have to wash and dress him myself. I am 85 years (no towels in room). I have seen other residents wearing his clothes, and I can't afford to provide other people with clothes/need locks on wardrobes.
The staff are amazing and do everything they can to look after my nanna. We know it’s a very busy home but nothing is too much trouble. My family have never had a problem with my nanna being well cared for and she looks so much better than when she was at home alone. The home is spotless and Nanna says she really enjoys her meals and has even put weight on.
The staff are very approachable. Residents are treated with dignity and respect. Relative opinions are listened to - suggestions in the main are implemented, but reminders are needed on a regular basis of routine/personal hygiene requirements! Feel confident that staff are caring. It would be nice if residents received support and encouragement to be involved in routine "household" tasks, dusting and making a snack or drink. Staff are excellent at communicating any concerns and allaying our anxieties in the event of any falls etc. 100% confidence in them keeping residents safe.
The appearance from entering the car park to reception is bright, always clean, tidy and welcoming. This carries on throughout all the corridors, TV room, day room and internal gardens of the home - all very spacious. Staff are always friendly, helpful and reassuring. A feeling of contentment that my partner is being cared for and makes him happier within his circumstances.
My mother has settled at Stanely Park since leaving the hospital; we (her family) are very pleased with the care she is receiving - lots of care and compassion.
We have only been coming a few days to visit, but we find the complex as a whole amazing. Staff are so friendly and helpful. Our mam seems happy and settled.
My review concerns the first floor only. I have often found my sister in a very dishevelled state, hair unbrushed, after lunch covered in crumbs, food around her mouth, hands dirty - she has difficulty feeding herself, hence the mess. She has no stimulation, and little intervention, which concerns me, but I have great respect for the carers on that floor; they are greatly overworked.
The staff are so courteous, friendly, helpful and kind. Nothing has been too much trouble for them. They go the extra mile and always insist that my mam can ask for anything, and they will always try to oblige. Her room and toilet are always spotlessly clean. Her clothes are beautifully washed and ironed. The gardens are a delight; so much effort has been put into making them beautiful. My mam has also had very good medical care when it has been necessary for her to see a nurse.
My mam has been a resident at Stanley Park for 6 and a half years. Making the decision to put mam into the care home was a difficult one to make but made instantly easier knowing the care and dedication the carers put into their residents. I am at total ease knowing my mam is well cared for and looked after to their utmost ability and would have no obligation in recommending Stanley Park to a friend.
My grandma is really happy when I visit, and the staff are lovely to me, always making sure we are alright. I feel I can talk to management and carers, and they are really approachable. There always seems to be lots of laughing and banter going on. Grandma is very settled and would tell me if she wasn't.
My father originally came to Stanley Park for respite back in March and was made a permanent resident in July. We couldn't be happier with this decision. My mother passed away last year and my father couldn't cope at home. All of the staff instantly made my father feel at home. They all work as a team and go out of their way for their residents. We were impressed from our first visit where we spoke to several staff, including the duty manager and the head housekeeper. We have not been disappointed since then. My father has since been diagnosed with vascular dementia but all the staff have been extremely supportive. We are always kept up to date with any changes in my father's condition. The rooms and communal areas are always kept immaculate and the food is excellent. We have eaten there with my father and were accommodated in a private dining room. Finally the entertainment is outstanding. They always have something on. We couldn't recommend this place more highly.
I am delighted with the care shown to my father at Stanley Park. The staff create a lovely atmosphere and do their best to engage with all the residents. I feel that they know my father well and take an interest in his well being, noticing any changes in mood. I'm kept well informed and management and staff are extremely approachable. It's clear to me that everyone cares a great deal about their residents. The facility itself is homely and well cared for - the only downside is the garden area, which is nice, but not sufficiently accessible for residents.
The staff are all very friendly and go out of their way to help. The residents seem very happy. It has a lovely atmosphere whenever you visit. This week they have had an Easter Fayre and 'Elvis' to entertain, which everyone enjoyed. My Dad visits my Mam every day and the staff always make time to chat to them both and make sure they are happy. It is lovely to know that both my Mam and Dad are well taken care of.
This care home is a home from home. It's one big happy family. The staff are amazing - hard working but you can see they genuinely care for the residents. They are always courteous and professional and always have time for relatives. They provide a safe and happy environment. They organise a variety of activities and entertainment with the residents at the heart of it and are never short of ideas to keep the residents happy. The rooms and communal spaces are all decorated to a good standard and are well kept and used! I could not ask for a better care home for my mam.
My grandma has been with you for about eight weeks now and I am delighted to say that she is doing very well. Every single member of staff, from the cleaning staff to carers to office staff, have been amazing. They are all helpful, caring, pleasant and efficient. The home itself is very clean, the activities are stimulating and the love everyone has given my grandma is fantastic. I'd just like to thank you all from the bottom of my heart.
My view of Stanley Park care home is that it is a very welcoming place. The staff work very hard and are dedicated to ensure all the residents enjoy their stay there. It is clean and tidy and everyone is very helpful. The team of managers are open and honest and are visible always. The home is safe and secure and the activities are many, with all residents who can join in are encouraged to do so. I have no complaints or issues and would certainly recommend this care home to anyone looking for a home for themselves or relatives.
Very friendly, helpful staff, rooms are well decorated and clean, the meals are very good and tasty. Me and my partner were able to have Christmas lunch with my mum and it was very nice and really enjoyed. The whole home has just been redecorated from top to bottom including carpets. I would highly recommend Stanley Park to anyone.
Very friendly and helpful staff. Nice comfortable room and tasty meals. Dad's been here around a month and has been made to feel welcome since day 1. Always plenty of activities and is kept informed of things going on.
Stanley Park is the perfect home from home for my grandad. Staff are so caring & friendly and go out of their way to assist him. The grounds and gardens are well kept & the food at the home is fabulous, we always get offered a cup of tea & a bite to eat. I can't recommend the home enough.
Easter: entertainment, raffles, eggs for residents. Plenty of Easter enjoyment in home for both families and residents. Staff welcoming, professional and caring, no situation is a problem. Home is always clean and fresh.
The only TV lounge with noisy disruptive residents, shouting, squealing and banking. His bedroom is bare because ornaments and possessions go missing or get trashed. His new TC set after seven months and the screen is cracked. His bedding isn't changed regularly/for six weeks and even when soiled, he is prescribed two Tena pants by his GP but he is not given them by carers. On three occasions when visiting, he was still in his pyjamas at 2 pm, afternoon. So have to wash and dress him myself. I am 85 years (no towels in room). I have seen other residents wearing his clothes, and I can't afford to provide other people with clothes/need locks on wardrobes.
The staff are amazing and do everything they can to look after my nanna. We know it’s a very busy home but nothing is too much trouble. My family have never had a problem with my nanna being well cared for and she looks so much better than when she was at home alone. The home is spotless and Nanna says she really enjoys her meals and has even put weight on.
The staff are very approachable. Residents are treated with dignity and respect. Relative opinions are listened to - suggestions in the main are implemented, but reminders are needed on a regular basis of routine/personal hygiene requirements! Feel confident that staff are caring. It would be nice if residents received support and encouragement to be involved in routine "household" tasks, dusting and making a snack or drink. Staff are excellent at communicating any concerns and allaying our anxieties in the event of any falls etc. 100% confidence in them keeping residents safe.
The appearance from entering the car park to reception is bright, always clean, tidy and welcoming. This carries on throughout all the corridors, TV room, day room and internal gardens of the home - all very spacious. Staff are always friendly, helpful and reassuring. A feeling of contentment that my partner is being cared for and makes him happier within his circumstances.
My mother has settled at Stanely Park since leaving the hospital; we (her family) are very pleased with the care she is receiving - lots of care and compassion.
We have only been coming a few days to visit, but we find the complex as a whole amazing. Staff are so friendly and helpful. Our mam seems happy and settled.
My review concerns the first floor only. I have often found my sister in a very dishevelled state, hair unbrushed, after lunch covered in crumbs, food around her mouth, hands dirty - she has difficulty feeding herself, hence the mess. She has no stimulation, and little intervention, which concerns me, but I have great respect for the carers on that floor; they are greatly overworked.
The staff are so courteous, friendly, helpful and kind. Nothing has been too much trouble for them. They go the extra mile and always insist that my mam can ask for anything, and they will always try to oblige. Her room and toilet are always spotlessly clean. Her clothes are beautifully washed and ironed. The gardens are a delight; so much effort has been put into making them beautiful. My mam has also had very good medical care when it has been necessary for her to see a nurse.
My mam has been a resident at Stanley Park for 6 and a half years. Making the decision to put mam into the care home was a difficult one to make but made instantly easier knowing the care and dedication the carers put into their residents. I am at total ease knowing my mam is well cared for and looked after to their utmost ability and would have no obligation in recommending Stanley Park to a friend.
My grandma is really happy when I visit, and the staff are lovely to me, always making sure we are alright. I feel I can talk to management and carers, and they are really approachable. There always seems to be lots of laughing and banter going on. Grandma is very settled and would tell me if she wasn't.
My father originally came to Stanley Park for respite back in March and was made a permanent resident in July. We couldn't be happier with this decision. My mother passed away last year and my father couldn't cope at home. All of the staff instantly made my father feel at home. They all work as a team and go out of their way for their residents. We were impressed from our first visit where we spoke to several staff, including the duty manager and the head housekeeper. We have not been disappointed since then. My father has since been diagnosed with vascular dementia but all the staff have been extremely supportive. We are always kept up to date with any changes in my father's condition. The rooms and communal areas are always kept immaculate and the food is excellent. We have eaten there with my father and were accommodated in a private dining room. Finally the entertainment is outstanding. They always have something on. We couldn't recommend this place more highly.
I am delighted with the care shown to my father at Stanley Park. The staff create a lovely atmosphere and do their best to engage with all the residents. I feel that they know my father well and take an interest in his well being, noticing any changes in mood. I'm kept well informed and management and staff are extremely approachable. It's clear to me that everyone cares a great deal about their residents. The facility itself is homely and well cared for - the only downside is the garden area, which is nice, but not sufficiently accessible for residents.
The staff are all very friendly and go out of their way to help. The residents seem very happy. It has a lovely atmosphere whenever you visit. This week they have had an Easter Fayre and 'Elvis' to entertain, which everyone enjoyed. My Dad visits my Mam every day and the staff always make time to chat to them both and make sure they are happy. It is lovely to know that both my Mam and Dad are well taken care of.
This care home is a home from home. It's one big happy family. The staff are amazing - hard working but you can see they genuinely care for the residents. They are always courteous and professional and always have time for relatives. They provide a safe and happy environment. They organise a variety of activities and entertainment with the residents at the heart of it and are never short of ideas to keep the residents happy. The rooms and communal spaces are all decorated to a good standard and are well kept and used! I could not ask for a better care home for my mam.
My grandma has been with you for about eight weeks now and I am delighted to say that she is doing very well. Every single member of staff, from the cleaning staff to carers to office staff, have been amazing. They are all helpful, caring, pleasant and efficient. The home itself is very clean, the activities are stimulating and the love everyone has given my grandma is fantastic. I'd just like to thank you all from the bottom of my heart.
My view of Stanley Park care home is that it is a very welcoming place. The staff work very hard and are dedicated to ensure all the residents enjoy their stay there. It is clean and tidy and everyone is very helpful. The team of managers are open and honest and are visible always. The home is safe and secure and the activities are many, with all residents who can join in are encouraged to do so. I have no complaints or issues and would certainly recommend this care home to anyone looking for a home for themselves or relatives.