Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for The Village Care Home (Murton)

stars
stars 07 March 2025
Mam was admitted on Jan 14th as a crisis bed. Manager & staff could not have been more welcoming to us and made her feel safe & comfortable from the start. Throughout her stay this continued and I was very satisfied with her treatment whilst she was a resident by all the staff.
Review from Catherine G (Daughter of Resident/Service User)
stars
stars 30 December 2024
This care facility is by far the best in the area and I fully recommend it to anyone who is considering entering the nursing home. As they will be well cared for by the staff and carers.
Review from John G (Respite Resident/Service User)
stars
stars 17 December 2024
The Village Care Home has strong leadership, supported by a good management team. Visitors receive a warm welcome from staff who are readily available to talk. There is a great "family" atmosphere with the sound of laughter and talking throughout. The noticeable awareness of correct guidance and procedures ensure the safety and wellbeing of all. Residents are treated with dignity and respect, developing close bonds with dedicated, friendly and hard-working staff. Overall wellbeing is developed through planned activities, events, outings or more personalised care. Individual choice of food is from a varied menu. In January 2024, Mam arrived here both physically and emotionally fragile after the death of her daughter and fall at home. Thanks to the attention, care and support Mam is now happy and flourishing. Thank you for all the amazing work you do to keep our loved ones safe and happy. I enter the Village Care Home with a smile and leave with a warm glow and an even bigger smile!
Review from Kathleen P (Daughter of Resident/Service User)
stars
stars 17 December 2024
The home provides a lot more than I ever expected for my mam. The staff can't do enough to make her comfortable and happy. I always feel comfortable when I visit the home. The level of trust I have in the staff is very high and I feel confident that mam is in good hands.
Review from Phillip S (Son of Resident/Service User)