Submit a Review for Rydal Care Home
Rydal Road, Darlington, DL1 4BH
View Full Details of Rydal Care HomeLatest Reviews for Rydal Care Home
14 March 2025
I was a resident in Rydal Care Home for 5 days recently. I found the home to be clean & tidy but most of all and the most important thing was how welcoming caring & considerate the staff were. Nothing was too much trouble they just wanted to feel comfortable...They are a star team..
18 November 2024
My Dad was admitted to Rydal for 6 weeks of rehab stay on a Saturday. To be honest, the first 2 days were not good, a lot of issues that we were unhappy about. I spoke with the Manager at the start of the week & told her of all of the issues. She was very sorry about Dad's experience so far and promised to put things right & asked us/Dad to give them a second chance. She kept me informed at all times & I am happy to say that since then (bar a couple of meals that weren't suitable for him but were soon rectified) everything has been really good. The staff are amazing, very caring, considerate, friendly, and respectful - even one of the chefs came to see Dad about his dietary requirements. The room was kept clean and tidy and the food was lovely. The Physios and OH were fab & together Dad's progress was enough to get him back home, which we didn't think would happen. We are happy that Dad did stay & would recommend Rydal Care Home. Many thanks to all.
23 October 2024
My husband was sent to Rydal for rehab and I can honestly say the care he was given was great. He was well looked after, kept clean and tidy and nothing was a bother for the staff who was always kind and friendly. He had good physio and went from not being able to walk to walking with a walking frame. The food was lovely good wholesome cooked food. Overall, he enjoyed his stay and would recommend the care home.
05 August 2024
My mother was admitted to Rydal for end-of-life care following a diagnosis of terminal cancer. She was cared for well, the staff were kind, caring and had great attention to detail. One nurse in particular was a wonderful nurse who went above and beyond.
24 July 2024
My grandmother attended Rydal Darlington for a period of rehabilitation. I would really like to outline my experience and gratefulness for the staff at this care home. In particular I would like to highlight the manager, I cannot express how much she went above and beyond to settle my anxieties and express her knowledge in this topic area to reassure me about the care and attention to detail that my grandmother would receive during her stay. After the duration of the stay I am pleased to confirm that my grandmother did receive everything promised and felt comfortable and calm throughout the duration, something the family were worried she may not do from previous experiences. Can I please outline my praise, appreciation and thanks to the manager, someone with a clear passion to care for others, in addition to her team.
22 July 2024
I found all staff and management so kind, helpful and patient. I found they supported my dad and my family so well throughout his stay at Rydal.
05 July 2024
I felt my husband was well looked after with a couple of the carers going above and beyond for him. The food was very good with a good variation to choose from. The cleaners and laundry staff visibly seen every day also did a good job.
04 July 2024
Husband went for 6 week respite care after hospital. He became ill again while in Rydal and staff looked after him very well. Always clean. Medicines issued at correct time, and all staff were wonderful. Food very good! Would like to give special mention to the nurse on floor one, so easy to approach if I had any questions. Also the manager was very supportive.
10 April 2024
Pleasantly surprised with this care home. My wife was sent from our local NHS hospital for respite and physiotherapy to get back to walking after a nasty fall at home. The home was warm, clean and very welcoming - there were no unpleasant smells and the en suite room very clean and smartly furnished and decorated. All the staff have been wonderful and extremely helpful. I would recommend this care home to anyone.
19 February 2024
It took a while for Mum to settle in but the staff were very friendly and patient with her. The reason for my review is just to highlight the times when we felt the staff were overstretched. During these times the activities were missed and the wait for the bathroom was at times longer than we would have liked for other residents too. Phones can go unanswered for periods of time the focus being quite rightly on the resident's care but frustrating all the same. I have only admiration for the staff as it is obviously a demanding job and they do it with good humour and genuine affection for the people in their care.
11 September 2023
I was sent to Rydal Care Home to recuperate from an operation at the hospital to mend a right broken femur. This was after one week spent in a different hospital. Because of visiting difficulties there for my husband (83 years old). Rydal Care Home kindly offered me a bed and the excellent physiotherapy treatment there helped me to go home after about ten days. My dairy free diet caused some difficulty with meals but the excellent cook used his imagination andall was well. My thanks to the pleasant, very good staff.
06 June 2023
My father spent two weeks in Rydal Care Home after a hip replacement. The staff took great care of him and met all his needs. The physiotherapists got him back on his feet safely and he is now home. Thanks to all who were involved in his care.
09 May 2023
Staff are great. Food excellent. Room cleaning is poor.
17 April 2023
Excellent staff and management.
17 April 2023
A great care home with caring, dedicated staff, and our family member is well looked after. A credit to the care home profession.
13 April 2023
My late husband was nursed and cared for until his death. The staff treated him with care and compassion and gave me support. I have only admiration for staff as it's not an easy job to do. Just as emotional/physical for them as well as me. A big thank you to the managers and staff.
11 April 2023
My brother has been living in Rydal Care Home receiving rehabilitation, he has progressed so much he is now able to return home to live independently. This is down to the hard work of the physios, occupational therapists and also the kind and caring staff. They all go above and beyond, nothing is too much for them. And my brother cannot praise them all enough. The management team are all friendly and welcoming - they always answer the door with a smile! Thank you!
24 March 2023
I have found the staff to be excellent. They have always been really helpful and made my dad's stay as comfortable as it can be. He seems settled now and that is a comfort to know he is well looked after.
22 March 2023
I feel my dad is getting very well looked after and staff are so lovely and caring. Nothing is too much trouble for them. I've also found them very supportive of myself and feel I have made new friends.
20 March 2023
The staff are always caring and thoughtful. They treat my mother with respect and decency. My mother has been in the home now for two years, and her health has predictably declined. The staff have consistently given excellent care and support to the family.
Latest Reviews for Rydal Care Home
14 March 2025
I was a resident in Rydal Care Home for 5 days recently. I found the home to be clean & tidy but most of all and the most important thing was how welcoming caring & considerate the staff were. Nothing was too much trouble they just wanted to feel comfortable...They are a star team..
18 November 2024
My Dad was admitted to Rydal for 6 weeks of rehab stay on a Saturday. To be honest, the first 2 days were not good, a lot of issues that we were unhappy about. I spoke with the Manager at the start of the week & told her of all of the issues. She was very sorry about Dad's experience so far and promised to put things right & asked us/Dad to give them a second chance. She kept me informed at all times & I am happy to say that since then (bar a couple of meals that weren't suitable for him but were soon rectified) everything has been really good. The staff are amazing, very caring, considerate, friendly, and respectful - even one of the chefs came to see Dad about his dietary requirements. The room was kept clean and tidy and the food was lovely. The Physios and OH were fab & together Dad's progress was enough to get him back home, which we didn't think would happen. We are happy that Dad did stay & would recommend Rydal Care Home. Many thanks to all.
23 October 2024
My husband was sent to Rydal for rehab and I can honestly say the care he was given was great. He was well looked after, kept clean and tidy and nothing was a bother for the staff who was always kind and friendly. He had good physio and went from not being able to walk to walking with a walking frame. The food was lovely good wholesome cooked food. Overall, he enjoyed his stay and would recommend the care home.
05 August 2024
My mother was admitted to Rydal for end-of-life care following a diagnosis of terminal cancer. She was cared for well, the staff were kind, caring and had great attention to detail. One nurse in particular was a wonderful nurse who went above and beyond.
24 July 2024
My grandmother attended Rydal Darlington for a period of rehabilitation. I would really like to outline my experience and gratefulness for the staff at this care home. In particular I would like to highlight the manager, I cannot express how much she went above and beyond to settle my anxieties and express her knowledge in this topic area to reassure me about the care and attention to detail that my grandmother would receive during her stay. After the duration of the stay I am pleased to confirm that my grandmother did receive everything promised and felt comfortable and calm throughout the duration, something the family were worried she may not do from previous experiences. Can I please outline my praise, appreciation and thanks to the manager, someone with a clear passion to care for others, in addition to her team.
22 July 2024
I found all staff and management so kind, helpful and patient. I found they supported my dad and my family so well throughout his stay at Rydal.
05 July 2024
I felt my husband was well looked after with a couple of the carers going above and beyond for him. The food was very good with a good variation to choose from. The cleaners and laundry staff visibly seen every day also did a good job.
04 July 2024
Husband went for 6 week respite care after hospital. He became ill again while in Rydal and staff looked after him very well. Always clean. Medicines issued at correct time, and all staff were wonderful. Food very good! Would like to give special mention to the nurse on floor one, so easy to approach if I had any questions. Also the manager was very supportive.
10 April 2024
Pleasantly surprised with this care home. My wife was sent from our local NHS hospital for respite and physiotherapy to get back to walking after a nasty fall at home. The home was warm, clean and very welcoming - there were no unpleasant smells and the en suite room very clean and smartly furnished and decorated. All the staff have been wonderful and extremely helpful. I would recommend this care home to anyone.
19 February 2024
It took a while for Mum to settle in but the staff were very friendly and patient with her. The reason for my review is just to highlight the times when we felt the staff were overstretched. During these times the activities were missed and the wait for the bathroom was at times longer than we would have liked for other residents too. Phones can go unanswered for periods of time the focus being quite rightly on the resident's care but frustrating all the same. I have only admiration for the staff as it is obviously a demanding job and they do it with good humour and genuine affection for the people in their care.
11 September 2023
I was sent to Rydal Care Home to recuperate from an operation at the hospital to mend a right broken femur. This was after one week spent in a different hospital. Because of visiting difficulties there for my husband (83 years old). Rydal Care Home kindly offered me a bed and the excellent physiotherapy treatment there helped me to go home after about ten days. My dairy free diet caused some difficulty with meals but the excellent cook used his imagination andall was well. My thanks to the pleasant, very good staff.
06 June 2023
My father spent two weeks in Rydal Care Home after a hip replacement. The staff took great care of him and met all his needs. The physiotherapists got him back on his feet safely and he is now home. Thanks to all who were involved in his care.
09 May 2023
Staff are great. Food excellent. Room cleaning is poor.
17 April 2023
Excellent staff and management.
17 April 2023
A great care home with caring, dedicated staff, and our family member is well looked after. A credit to the care home profession.
13 April 2023
My late husband was nursed and cared for until his death. The staff treated him with care and compassion and gave me support. I have only admiration for staff as it's not an easy job to do. Just as emotional/physical for them as well as me. A big thank you to the managers and staff.
11 April 2023
My brother has been living in Rydal Care Home receiving rehabilitation, he has progressed so much he is now able to return home to live independently. This is down to the hard work of the physios, occupational therapists and also the kind and caring staff. They all go above and beyond, nothing is too much for them. And my brother cannot praise them all enough. The management team are all friendly and welcoming - they always answer the door with a smile! Thank you!
24 March 2023
I have found the staff to be excellent. They have always been really helpful and made my dad's stay as comfortable as it can be. He seems settled now and that is a comfort to know he is well looked after.
22 March 2023
I feel my dad is getting very well looked after and staff are so lovely and caring. Nothing is too much trouble for them. I've also found them very supportive of myself and feel I have made new friends.
20 March 2023
The staff are always caring and thoughtful. They treat my mother with respect and decency. My mother has been in the home now for two years, and her health has predictably declined. The staff have consistently given excellent care and support to the family.