Submit a Review for Wilton House Care Home with Nursing
Wilton Close, Darlington, DL3 9RE
View Full Details of Wilton House Care Home with NursingLatest Reviews for Wilton House Care Home with Nursing
06 December 2024
I find the staff approachable and helpful and my mother states they are all kind. I always feel welcome when I visit and go at various times of day, the home is always clean and fresh. The activities provided are inclusive and appropriate for elderly residents.
03 October 2024
My Mother has not been a resident for a week and is in such a better place. She is happy and in her own words feels safe! And the ladies are lovely and gentle. We feel extremely relieved that our Mother is receiving the best care and support while letting her be independent as much as possible.
26 July 2023
My brother was admitted to Wilton House in April 2023 for palliative care. The whole staff team were excellent in their care and support of not only my brother but the whole family. He passed away on 4th July 2023, the staff maintained his dignity to the end.
13 June 2023
Since Dad's admission to Wilton House, I have been delighted by how well he has been treated by all the staff, so professional, caring, kind, happy and welcoming, nothing is too much trouble for them. The atmosphere in the home is fantastic. The gardens and rooms are maintained to an exceptional standard. The staff work together which is great and creates a positive feel. Residents are treated as individuals. Huge thanks to all.
09 May 2022
Staff are friendly and helpful, my sister is well cared for. The staff have been brilliant throughout the last 2 years during Covid restrictions. The rooms are spacious and always clean, the communal areas are well monitored and individual needs are met.
11 August 2020
My sister and I are of the opinion that this home is managed by an extremely high standard of care and attention to detail. Form the managed to the cleaners it is an excellent home for our dad and the staff are so approachable and relay information as necessary. We can't praise them high enough. Dad appears to have settled in well, looks happy and cheerful as he's well cared for and gives us peace of mind.
04 August 2020
Six years ago when we were looking for a suitable care home for our mother, Wilton House felt the right one and has proved to be so. She has been well cared for and feels safe and secure. The staff have coped so well, especially in recent months as they always do, and we are really grateful for everything they do.
10 January 2020
The staff couldn't have been more helpful, they were all very pleasant, professional and welcoming.
20 August 2019
My husband, who is relatively young compared to a lot of residents in Wilton House, had to go into respite care for 3/4 weeks as we were having building work done at home to meet his needs after he became a wheelchair user on a more or less permanent basis. Overall the staff, management, food and cleanliness were excellent and he was very well looked after. The only quibble we had was the rooms are very dark but it is an old building.
04 March 2019
Mum went in for 2 weeks respite. She was reluctant to stay. The staff were lovely with her. She was well looked after and ended up accepting the stay.
26 February 2019
Very friendly care staff always most helpful to mam to make her stay like her own home. The chefs, laundry staff, cleaning staff are always helpful and pleasant and do their best to please. Mam's family can't thank everyone enough at Wilton House Care Home. The manager and all the staff for such wonderful care and love to our mother over eight years and to her end of life at the home. Also made all the family and friends most welcome.
20 September 2018
The manager of this home is always ready to talk to us regarding our uncle. This attitude clearly influences the rest of the staff who all seem friendly, kind and helpful. Our relative is not the easiest or affable of people to deal with and yet patience and tolerance is always shown towards him. The only criticisms we would have is the overriding odour typical of many care homes.
23 July 2018
Mother feels secure and there is always help at hand. Staff are friendly and she is well looked after.
05 July 2018
Lovely home. Amazing staff. I would recommend this home to anyone. All the residents speak highly of everyone in the home which is great.
05 June 2018
I am very pleased with the care my husband gets in Wilton House. He is well cared for by staff, management and nursing. He is greatly improved since moving there in February. Everybody is very friendly and I am kept up to date with everything.
18 April 2018
We were worried about choosing a care home, but this home is the best in the area. They not only looked after my mother but all of us as a family. The staff are amazing and very caring.
18 April 2018
The staff and management have unending patience with the residents and they take time to listen to the residents and try to help in any way. They work extremely hard (from the cleaners to management) but never show signs of frustration or annoyance. The food is excellent and special dietary requirements are catered for, including individual resident's wishes.
18 April 2018
Wilton House has excellent management, very approachable and willing to listen to ideas and act on them for the benefit of staff and residents. All staff interact well with residents and always have time for relatives. I know I can relax knowing my Aunt is well cared for and looked after.
22 March 2017
I am very pleased with the care my father has received in Wilton House. It is reassuring to know that he is safe and secure and well cared for. All the staff are very pleasant and accommodating.
13 March 2017
My wife was diagnosed with vascular dementia in 2015 and following a spell in the hospital with a broken hip, she was unable to return home. I had to find a suitable care home in the Darlington area, so I decided on Wilton House based on the discussions with the management and the friendly atmosphere I felt existed in the home. One year on, I can say that my impressions have been demonstrated to be a reality. The stages of dementia can be challenging and the approach by staff to find a medication which would calm my wife's anxiety and enable her to engage with family and friends was handled very professionally.
Latest Reviews for Wilton House Care Home with Nursing
06 December 2024
I find the staff approachable and helpful and my mother states they are all kind. I always feel welcome when I visit and go at various times of day, the home is always clean and fresh. The activities provided are inclusive and appropriate for elderly residents.
03 October 2024
My Mother has not been a resident for a week and is in such a better place. She is happy and in her own words feels safe! And the ladies are lovely and gentle. We feel extremely relieved that our Mother is receiving the best care and support while letting her be independent as much as possible.
26 July 2023
My brother was admitted to Wilton House in April 2023 for palliative care. The whole staff team were excellent in their care and support of not only my brother but the whole family. He passed away on 4th July 2023, the staff maintained his dignity to the end.
13 June 2023
Since Dad's admission to Wilton House, I have been delighted by how well he has been treated by all the staff, so professional, caring, kind, happy and welcoming, nothing is too much trouble for them. The atmosphere in the home is fantastic. The gardens and rooms are maintained to an exceptional standard. The staff work together which is great and creates a positive feel. Residents are treated as individuals. Huge thanks to all.
09 May 2022
Staff are friendly and helpful, my sister is well cared for. The staff have been brilliant throughout the last 2 years during Covid restrictions. The rooms are spacious and always clean, the communal areas are well monitored and individual needs are met.
11 August 2020
My sister and I are of the opinion that this home is managed by an extremely high standard of care and attention to detail. Form the managed to the cleaners it is an excellent home for our dad and the staff are so approachable and relay information as necessary. We can't praise them high enough. Dad appears to have settled in well, looks happy and cheerful as he's well cared for and gives us peace of mind.
04 August 2020
Six years ago when we were looking for a suitable care home for our mother, Wilton House felt the right one and has proved to be so. She has been well cared for and feels safe and secure. The staff have coped so well, especially in recent months as they always do, and we are really grateful for everything they do.
10 January 2020
The staff couldn't have been more helpful, they were all very pleasant, professional and welcoming.
20 August 2019
My husband, who is relatively young compared to a lot of residents in Wilton House, had to go into respite care for 3/4 weeks as we were having building work done at home to meet his needs after he became a wheelchair user on a more or less permanent basis. Overall the staff, management, food and cleanliness were excellent and he was very well looked after. The only quibble we had was the rooms are very dark but it is an old building.
04 March 2019
Mum went in for 2 weeks respite. She was reluctant to stay. The staff were lovely with her. She was well looked after and ended up accepting the stay.
26 February 2019
Very friendly care staff always most helpful to mam to make her stay like her own home. The chefs, laundry staff, cleaning staff are always helpful and pleasant and do their best to please. Mam's family can't thank everyone enough at Wilton House Care Home. The manager and all the staff for such wonderful care and love to our mother over eight years and to her end of life at the home. Also made all the family and friends most welcome.
20 September 2018
The manager of this home is always ready to talk to us regarding our uncle. This attitude clearly influences the rest of the staff who all seem friendly, kind and helpful. Our relative is not the easiest or affable of people to deal with and yet patience and tolerance is always shown towards him. The only criticisms we would have is the overriding odour typical of many care homes.
23 July 2018
Mother feels secure and there is always help at hand. Staff are friendly and she is well looked after.
05 July 2018
Lovely home. Amazing staff. I would recommend this home to anyone. All the residents speak highly of everyone in the home which is great.
05 June 2018
I am very pleased with the care my husband gets in Wilton House. He is well cared for by staff, management and nursing. He is greatly improved since moving there in February. Everybody is very friendly and I am kept up to date with everything.
18 April 2018
We were worried about choosing a care home, but this home is the best in the area. They not only looked after my mother but all of us as a family. The staff are amazing and very caring.
18 April 2018
The staff and management have unending patience with the residents and they take time to listen to the residents and try to help in any way. They work extremely hard (from the cleaners to management) but never show signs of frustration or annoyance. The food is excellent and special dietary requirements are catered for, including individual resident's wishes.
18 April 2018
Wilton House has excellent management, very approachable and willing to listen to ideas and act on them for the benefit of staff and residents. All staff interact well with residents and always have time for relatives. I know I can relax knowing my Aunt is well cared for and looked after.
22 March 2017
I am very pleased with the care my father has received in Wilton House. It is reassuring to know that he is safe and secure and well cared for. All the staff are very pleasant and accommodating.
13 March 2017
My wife was diagnosed with vascular dementia in 2015 and following a spell in the hospital with a broken hip, she was unable to return home. I had to find a suitable care home in the Darlington area, so I decided on Wilton House based on the discussions with the management and the friendly atmosphere I felt existed in the home. One year on, I can say that my impressions have been demonstrated to be a reality. The stages of dementia can be challenging and the approach by staff to find a medication which would calm my wife's anxiety and enable her to engage with family and friends was handled very professionally.