Submit a Review for Blythgate Manor
Tynedale Drive, Blyth, NE24 4LH
View Full Details of Blythgate ManorLatest Reviews for Blythgate Manor
06 October 2023
Room for improvement!
16 September 2023
Mum was admitted in 2021 and, thanks to staff, went from being bedridden to fully mobile. However, this year has seen a change. Her appearance is dishevelled and her fingernails are overgrown and filthy. Clothes often crumpled from laundry not being put away properly. Sometimes she wears things that aren't even hers. It was requested that Mum be seen by a dentist and get replacement dentures (hers were lost in initial admission). She was apparently seen, but no dentures! She has lost a noticeable amount of weight and this is due to a combination of lack of dentures and her coeliac diet not being adhered to. The family do take in gluten-free goodies and drinks, but these are always found unopened in the room. Initially, staff encouraged her, but that doesn't appear to be the case now! Mum is self-funding and, as a family, there is disappointment to see such a decline in both dignity and care!
31 August 2023
My mother has been resident for just over three months. During my visiting periods I have noticed all staff are very helpful and very pleasant in their duties. All are very informative of any events concerning my mother's care. Kept up to date with any falls etc. Very happy with her care.
29 August 2023
Generally, the care at Chasedale Care Home is good. Residents appear to be well looked after and appear to be treated with dignity and respect by the staff. I always get to be made welcome in the home and most staff are pleasant. Most of the problems I have experienced recently are 'nurses' forgetting to give medication, which is not ideal.
18 August 2023
Overall quite satisfied with the care home. The staff are friendly and seem to treat residents well, not sure about food as I am not there at meal times. The main concern is decor and furnishings in rooms as they are looking tired and shabby, also, lack of communication of what is going on. Although I do get phone calls if there is any sort of incident.
03 August 2023
Quite happy with home overall.
21 October 2022
Experience of staff interaction with myself and my relative is generally polite, helpful and appropriate. My relative has Alzheimer's and dementia and needs constant supervision and assistance. The all-male environment of his unit regarding residents is a place he is comfortable and affirmed. On occasion, when understaffed, I have raised issues of poor care when his room was untidy and he was unkempt. I found management proactive to address the matter, I received an adequate apology and since then standards have improved. I value an environment where good attempts are made to address problems. While the bedrooms are requiring updating, I do value the hard-working, underpaid care staff and value the safe place Chasedale Care Home is for my relative.
28 September 2022
Apart from the wrong appointment time, mix-up, the review went well. It was nice to do a face-to-face review. I was able to ask questions and offer more background information on my brother.
28 September 2022
During the time my dad has lived at Chasedale Care Home, I found all the care staff, management and support staff, nurses etc. to be very supportive of his needs. They go the extra mile with him which my dad needs. He is still missing my mum and often has periods of melancholy which they recognise and offer appropriate distraction techniques i.e. one-to-one or simply sit and talk to him. They have been very understanding and supportive of family dynamics, especially from abroad - Canada!
28 September 2022
The staff are very friendly and helpful. The home and rooms are clean and well appointed. Cannot really comment on the food but my husband seems to like it. Only two issues really:- 1) Not sure if any activities are undertaken. Important for dementia patients. 2) Clothes go missing or get mixed up. Not good when I buy new clothes for him.
22 September 2022
My wife is getting well looked after. No complaints.
22 September 2022
My parents recently moved to Chasedale Care Home as their needs increased. The care has been fantastic and my parents have settled in well to the two different floors they live on - Bamburgh and Alnwick. Both appear very happy and well cared for. Staff are always approachable and helpful. We, the family, feel happy with Chasedale and feel we chose well.
19 August 2022
If I had a choice my father would not be in this care home, but with his dementia and mobility being so limited he does need 24-hour care and as I visit every week I do have a number of concerns. My father has lost two gold rings, one was found and I received a phone call regarding this three months ago. I ask each week but still have not received it back. I have been greeted the past two Sundays by a member of staff saying that you will have a bad day today as she has had words with him and put him in a bad mood about 1 x sugar in his tea and the next his coat, but I think it's her manner and the way she treats the residents, not good. No activity or stimulation, only TV. Dad said vegetables are so hard and undercooked. No help with using the toilet and is unsteady on his feet. I had to report the toilet twice for not working correctly. I had to ask them to put in a new light bulb as not working.
30 June 2022
I have found Chasedale Care Home very good. My husband's room is always clean and tidy. He is happy there but, due to his condition, he gets in moods at times. He loves the staff and they are very good with him and they are very polite and friendly with myself also and can't do enough to help.
30 June 2022
Staff within the home are always friendly. I have never had any issues regarding the care and support for my dad. They always call to keep you updated. I can safely say my dad is well looked after and treated with respect and dignity.
30 June 2022
We had not seen our relative for some time, generally due to Covid restrictions, and have to say we were very pleased to see her looking much better than we could have anticipated. It is clear that she is receiving great care and being very well looked after. During the limited contact we had with staff it was immediately apparent that they are highly committed and very caring people who are doing a great job, during difficult times. Whilst we were there nothing was too much trouble for them. We cannot thank them enough for the care, kindness and dedication they have obviously shown.
30 June 2022
My husband has been in Chasedale Care Home for over eighteen months and I am very pleased with the care he receives from the professional and friendly staff. He can be awkward and uncooperative but is always treated kindly and sympathetically. I am regularly kept updated regarding any incidents and I feel he is in the best place for his needs.
10 March 2022
My husband was a resident in the home for two years having moved from a different care company. I was very happy with the care he got here and can not praise the staff highly enough. I was always kept well informed and never worried about his well-being. Thank you to everyone concerned.
26 March 2021
My friend moved into Chasedale Care Home just over a year ago. I would like to say a massive thank you to all within the home for their care and support but most of all the love and devotion they give not just to my friend but to all who have the privilege to call Chasedale their home. It was a great pleasure to come and visit and see my friend. Having my temperature taken and wearing PPE for my short visit, which I thoroughly loved, was nothing that staff are having to endure every day to keep our family members safe along with themselves. Thank you all once again. Stay safe. Love and light.
11 January 2021
It is very difficult to provide an assessment on behalf of my father when I have not been into the care home since March 2020. What I can say is he is safe, secure, happy, healthy, well-fed and cared for and when I say cared for, he is treated with warmth and genuine affection. The staff do a very difficult job with diligence, dedication and humour and I can only say thank you. I know he is in good hands.
Latest Reviews for Blythgate Manor
06 October 2023
Room for improvement!
16 September 2023
Mum was admitted in 2021 and, thanks to staff, went from being bedridden to fully mobile. However, this year has seen a change. Her appearance is dishevelled and her fingernails are overgrown and filthy. Clothes often crumpled from laundry not being put away properly. Sometimes she wears things that aren't even hers. It was requested that Mum be seen by a dentist and get replacement dentures (hers were lost in initial admission). She was apparently seen, but no dentures! She has lost a noticeable amount of weight and this is due to a combination of lack of dentures and her coeliac diet not being adhered to. The family do take in gluten-free goodies and drinks, but these are always found unopened in the room. Initially, staff encouraged her, but that doesn't appear to be the case now! Mum is self-funding and, as a family, there is disappointment to see such a decline in both dignity and care!
31 August 2023
My mother has been resident for just over three months. During my visiting periods I have noticed all staff are very helpful and very pleasant in their duties. All are very informative of any events concerning my mother's care. Kept up to date with any falls etc. Very happy with her care.
29 August 2023
Generally, the care at Chasedale Care Home is good. Residents appear to be well looked after and appear to be treated with dignity and respect by the staff. I always get to be made welcome in the home and most staff are pleasant. Most of the problems I have experienced recently are 'nurses' forgetting to give medication, which is not ideal.
18 August 2023
Overall quite satisfied with the care home. The staff are friendly and seem to treat residents well, not sure about food as I am not there at meal times. The main concern is decor and furnishings in rooms as they are looking tired and shabby, also, lack of communication of what is going on. Although I do get phone calls if there is any sort of incident.
03 August 2023
Quite happy with home overall.
21 October 2022
Experience of staff interaction with myself and my relative is generally polite, helpful and appropriate. My relative has Alzheimer's and dementia and needs constant supervision and assistance. The all-male environment of his unit regarding residents is a place he is comfortable and affirmed. On occasion, when understaffed, I have raised issues of poor care when his room was untidy and he was unkempt. I found management proactive to address the matter, I received an adequate apology and since then standards have improved. I value an environment where good attempts are made to address problems. While the bedrooms are requiring updating, I do value the hard-working, underpaid care staff and value the safe place Chasedale Care Home is for my relative.
28 September 2022
Apart from the wrong appointment time, mix-up, the review went well. It was nice to do a face-to-face review. I was able to ask questions and offer more background information on my brother.
28 September 2022
During the time my dad has lived at Chasedale Care Home, I found all the care staff, management and support staff, nurses etc. to be very supportive of his needs. They go the extra mile with him which my dad needs. He is still missing my mum and often has periods of melancholy which they recognise and offer appropriate distraction techniques i.e. one-to-one or simply sit and talk to him. They have been very understanding and supportive of family dynamics, especially from abroad - Canada!
28 September 2022
The staff are very friendly and helpful. The home and rooms are clean and well appointed. Cannot really comment on the food but my husband seems to like it. Only two issues really:- 1) Not sure if any activities are undertaken. Important for dementia patients. 2) Clothes go missing or get mixed up. Not good when I buy new clothes for him.
22 September 2022
My wife is getting well looked after. No complaints.
22 September 2022
My parents recently moved to Chasedale Care Home as their needs increased. The care has been fantastic and my parents have settled in well to the two different floors they live on - Bamburgh and Alnwick. Both appear very happy and well cared for. Staff are always approachable and helpful. We, the family, feel happy with Chasedale and feel we chose well.
19 August 2022
If I had a choice my father would not be in this care home, but with his dementia and mobility being so limited he does need 24-hour care and as I visit every week I do have a number of concerns. My father has lost two gold rings, one was found and I received a phone call regarding this three months ago. I ask each week but still have not received it back. I have been greeted the past two Sundays by a member of staff saying that you will have a bad day today as she has had words with him and put him in a bad mood about 1 x sugar in his tea and the next his coat, but I think it's her manner and the way she treats the residents, not good. No activity or stimulation, only TV. Dad said vegetables are so hard and undercooked. No help with using the toilet and is unsteady on his feet. I had to report the toilet twice for not working correctly. I had to ask them to put in a new light bulb as not working.
30 June 2022
I have found Chasedale Care Home very good. My husband's room is always clean and tidy. He is happy there but, due to his condition, he gets in moods at times. He loves the staff and they are very good with him and they are very polite and friendly with myself also and can't do enough to help.
30 June 2022
Staff within the home are always friendly. I have never had any issues regarding the care and support for my dad. They always call to keep you updated. I can safely say my dad is well looked after and treated with respect and dignity.
30 June 2022
We had not seen our relative for some time, generally due to Covid restrictions, and have to say we were very pleased to see her looking much better than we could have anticipated. It is clear that she is receiving great care and being very well looked after. During the limited contact we had with staff it was immediately apparent that they are highly committed and very caring people who are doing a great job, during difficult times. Whilst we were there nothing was too much trouble for them. We cannot thank them enough for the care, kindness and dedication they have obviously shown.
30 June 2022
My husband has been in Chasedale Care Home for over eighteen months and I am very pleased with the care he receives from the professional and friendly staff. He can be awkward and uncooperative but is always treated kindly and sympathetically. I am regularly kept updated regarding any incidents and I feel he is in the best place for his needs.
10 March 2022
My husband was a resident in the home for two years having moved from a different care company. I was very happy with the care he got here and can not praise the staff highly enough. I was always kept well informed and never worried about his well-being. Thank you to everyone concerned.
26 March 2021
My friend moved into Chasedale Care Home just over a year ago. I would like to say a massive thank you to all within the home for their care and support but most of all the love and devotion they give not just to my friend but to all who have the privilege to call Chasedale their home. It was a great pleasure to come and visit and see my friend. Having my temperature taken and wearing PPE for my short visit, which I thoroughly loved, was nothing that staff are having to endure every day to keep our family members safe along with themselves. Thank you all once again. Stay safe. Love and light.
11 January 2021
It is very difficult to provide an assessment on behalf of my father when I have not been into the care home since March 2020. What I can say is he is safe, secure, happy, healthy, well-fed and cared for and when I say cared for, he is treated with warmth and genuine affection. The staff do a very difficult job with diligence, dedication and humour and I can only say thank you. I know he is in good hands.