Submit a Review for Dolphin View Care Home
Harbour Road, Amble, Morpeth, NE65 0AP
View Full Details of Dolphin View Care HomeLatest Reviews for Dolphin View Care Home
18 March 2025
Excellent admin support - very good to my bother and to me. Excellent handyman - put up his picture, TV set etc. Excellent and very caring, capable nurses giving him all the care my brother needed to be readmitted to hospital frequently, now that he gets the right care he has remained well. His room is small but he has a view and there is a day room close by. One of the nurses ironed on all his name tags. The cook made him a lovely omelette when he did not find the menu tempting.
24 December 2024
Unfortunately, my experience wasn't particularly good. My dad was admitted to Dolphin View on the 14th of June 2024 after suffering a stroke in April and he needed a nursing home. I went and visited Dolphin View on the 12th of June. I met with the manager who was very nice and staff. I went to have a look around and pass on mine and my sister's contact details so that if we needed as I live close by I could be there asap. However, the manager didn't enter our contact details to my dad's file. As a consequence of these actions my dad passed away on the 10th of July without any of his daughters being there to say goodbye. The police came to my door at 6am that morning to inform me that my dad had passed away. I did have a meeting with someone from head office regarding this. I believe the manager has since resigned from her post. I do believe there are new measures in place. I really hope so as I would hate anyone to go through this experience.
01 November 2024
The staff made mum laugh again and feel safe. They were all so kind and helpful.
27 June 2024
We needed to find a nursing home for dad and feel very fortunate to have secured a place for him at Dolphin View. The care and respect he has been shown have been great alongside care and consideration for mum and us as a family as we adjust to his care arrangement. Managers are available and respond positively to feedback and are committed to quality care. The staff are kind and professional and work really hard.
26 April 2024
Care home is very clean. The staff are very helpful and friendly and listens to what we have to say regarding our bother's needs.
27 November 2023
Very good. Nice people.
27 November 2023
I can't express my relief that my Mum has ended up here, at the ripe age of 99! It had been increasingly difficult to be her sole carer and I now know that she is safe, contented, well fed and in the care of a highly professional staff. I feel I have a real friendship myself with these terrific people. They genuinely love my mum and give her the best care possible. Thank you.
17 August 2023
I cannot say enough good things about this care home. All the staff are amazing, kind, thoughtful and genuinely care for the residents and their families. We were lucky enough to stay for Sunday lunch when our mam was unwell and the food is really good. Beautiful and well-kept outside space overlooking the sea and lots of passing people to stop and chat and for the residents to sit and people watch. The rooms although small adequately fit in everything you would need and our mam was lucky enough to have a sea view. The residents are happy, clean, well fed and always buzzing about. I would have previously said care homes aren’t really a place for children but was happy to take in our 10-year-old as it’s a nice happy place. Dolphin View helped us through a really difficult time and that’s mainly down to the fantastic staff. I would name them but not sure if I’m allowed but they know who they are. Thank you Dolphin View family!
15 June 2023
My mam had two falls in two days and was admitted to hospital, her care manager said she cannot be left alone, she will have to go in respite care. She went in about 3 weeks ago then became permanent on the 7th June 23. She told us she was happy and the nurses were very nice and the meals were nice. We saw a big change in her and the family were happy mam was happy. I go in every day to see her and stay about 2 hours, I am also offered a cup of tea of staff when mam gets hers. She calls it her new home. However, my husband and myself were told the code to come in and out. I do not wish this to go further as I already have been told about this. The only problem we have is sometimes we are waiting for someone to let us in and out so when the care staff are busy with patients we have to wait. We know this is a good thing for security but I am not the only visitor that feels this way. Having to wait for someone to open the door is taking away staff who are very busy with patients.
24 February 2023
From the time my sister was admitted into Dolphin View Care Home until her death, she never once complained about any of the staff regarding her treatment. All the staff had time for her, popping in for a quick chat and laugh. She called Dolphin View her home and was happy there. As far as we were concerned she was treated with dignity and well cared for. That was all that mattered to my wife, brother and I.
15 April 2022
My aunt's stay at Dolphin View was filled with the best care, love and support our family could only have wished for. My aunt was a very independent lady living into her late 90s in her beloved flat. When this was no longer possible the management and staff made her feel she was at home and she quickly settled into communal living. Due to a long distance, we could not visit as much as we would have liked to, however, the staff made it easy to have contact with her and the home ensuring the constant flow of communication continued. We will be forever grateful for the endless chocolate drinks, dignity and respect my aunt received. Thank you to all the amazing staff who gave her the best life when she could no longer do this herself.
07 July 2021
I have been a resident since February 2020. I have received care second to none. The staff care for me as they would their own family.
17 June 2021
Lovely staff, very helpful and caring. Thank you so much for everything you do.
17 June 2021
Excellent.
17 June 2021
The standard of care provided to my father is outstanding. The staff are professional and kind to my father and I get regular updates from management. I can't thank the staff enough.
17 June 2021
Resident has been here for 12 years. All the staff know him very well and treat him as an individual, not as a man who has a stroke.
09 June 2021
I have found the girls and manager to be very helpful and caring. Always keeping me informed if either of my parents are unwell or if they need anything. They often stop and chat with Mam and Dad if they are passing their room if they have time. Overall I'm very pleased with Dolphin View.
08 June 2021
Very caring. Try to fulfil my father's needs as well as possible. Keep me informed all the time.
08 June 2021
Very helpful staff.
05 June 2021
Care has been excellent. All carers have been very friendly, having been here for thirteen years I cannot fault them.
Latest Reviews for Dolphin View Care Home
18 March 2025
Excellent admin support - very good to my bother and to me. Excellent handyman - put up his picture, TV set etc. Excellent and very caring, capable nurses giving him all the care my brother needed to be readmitted to hospital frequently, now that he gets the right care he has remained well. His room is small but he has a view and there is a day room close by. One of the nurses ironed on all his name tags. The cook made him a lovely omelette when he did not find the menu tempting.
24 December 2024
Unfortunately, my experience wasn't particularly good. My dad was admitted to Dolphin View on the 14th of June 2024 after suffering a stroke in April and he needed a nursing home. I went and visited Dolphin View on the 12th of June. I met with the manager who was very nice and staff. I went to have a look around and pass on mine and my sister's contact details so that if we needed as I live close by I could be there asap. However, the manager didn't enter our contact details to my dad's file. As a consequence of these actions my dad passed away on the 10th of July without any of his daughters being there to say goodbye. The police came to my door at 6am that morning to inform me that my dad had passed away. I did have a meeting with someone from head office regarding this. I believe the manager has since resigned from her post. I do believe there are new measures in place. I really hope so as I would hate anyone to go through this experience.
01 November 2024
The staff made mum laugh again and feel safe. They were all so kind and helpful.
27 June 2024
We needed to find a nursing home for dad and feel very fortunate to have secured a place for him at Dolphin View. The care and respect he has been shown have been great alongside care and consideration for mum and us as a family as we adjust to his care arrangement. Managers are available and respond positively to feedback and are committed to quality care. The staff are kind and professional and work really hard.
26 April 2024
Care home is very clean. The staff are very helpful and friendly and listens to what we have to say regarding our bother's needs.
27 November 2023
Very good. Nice people.
27 November 2023
I can't express my relief that my Mum has ended up here, at the ripe age of 99! It had been increasingly difficult to be her sole carer and I now know that she is safe, contented, well fed and in the care of a highly professional staff. I feel I have a real friendship myself with these terrific people. They genuinely love my mum and give her the best care possible. Thank you.
17 August 2023
I cannot say enough good things about this care home. All the staff are amazing, kind, thoughtful and genuinely care for the residents and their families. We were lucky enough to stay for Sunday lunch when our mam was unwell and the food is really good. Beautiful and well-kept outside space overlooking the sea and lots of passing people to stop and chat and for the residents to sit and people watch. The rooms although small adequately fit in everything you would need and our mam was lucky enough to have a sea view. The residents are happy, clean, well fed and always buzzing about. I would have previously said care homes aren’t really a place for children but was happy to take in our 10-year-old as it’s a nice happy place. Dolphin View helped us through a really difficult time and that’s mainly down to the fantastic staff. I would name them but not sure if I’m allowed but they know who they are. Thank you Dolphin View family!
15 June 2023
My mam had two falls in two days and was admitted to hospital, her care manager said she cannot be left alone, she will have to go in respite care. She went in about 3 weeks ago then became permanent on the 7th June 23. She told us she was happy and the nurses were very nice and the meals were nice. We saw a big change in her and the family were happy mam was happy. I go in every day to see her and stay about 2 hours, I am also offered a cup of tea of staff when mam gets hers. She calls it her new home. However, my husband and myself were told the code to come in and out. I do not wish this to go further as I already have been told about this. The only problem we have is sometimes we are waiting for someone to let us in and out so when the care staff are busy with patients we have to wait. We know this is a good thing for security but I am not the only visitor that feels this way. Having to wait for someone to open the door is taking away staff who are very busy with patients.
24 February 2023
From the time my sister was admitted into Dolphin View Care Home until her death, she never once complained about any of the staff regarding her treatment. All the staff had time for her, popping in for a quick chat and laugh. She called Dolphin View her home and was happy there. As far as we were concerned she was treated with dignity and well cared for. That was all that mattered to my wife, brother and I.
15 April 2022
My aunt's stay at Dolphin View was filled with the best care, love and support our family could only have wished for. My aunt was a very independent lady living into her late 90s in her beloved flat. When this was no longer possible the management and staff made her feel she was at home and she quickly settled into communal living. Due to a long distance, we could not visit as much as we would have liked to, however, the staff made it easy to have contact with her and the home ensuring the constant flow of communication continued. We will be forever grateful for the endless chocolate drinks, dignity and respect my aunt received. Thank you to all the amazing staff who gave her the best life when she could no longer do this herself.
07 July 2021
I have been a resident since February 2020. I have received care second to none. The staff care for me as they would their own family.
17 June 2021
Lovely staff, very helpful and caring. Thank you so much for everything you do.
17 June 2021
Excellent.
17 June 2021
The standard of care provided to my father is outstanding. The staff are professional and kind to my father and I get regular updates from management. I can't thank the staff enough.
17 June 2021
Resident has been here for 12 years. All the staff know him very well and treat him as an individual, not as a man who has a stroke.
09 June 2021
I have found the girls and manager to be very helpful and caring. Always keeping me informed if either of my parents are unwell or if they need anything. They often stop and chat with Mam and Dad if they are passing their room if they have time. Overall I'm very pleased with Dolphin View.
08 June 2021
Very caring. Try to fulfil my father's needs as well as possible. Keep me informed all the time.
08 June 2021
Very helpful staff.
05 June 2021
Care has been excellent. All carers have been very friendly, having been here for thirteen years I cannot fault them.