Submit a Review for Cartref Annwyl-Fan Care Home
Woodlands Park, Colonel Road, Betws, Ammanford, SA18 2HW
View Full Details of Cartref Annwyl-Fan Care HomeLatest Reviews for Cartref Annwyl-Fan Care Home
13 August 2024
I am extremely happy with the care my mother receives at Cartref Annwyl-Fan. I live near the home and visit very often, I always find my mother comfortable, clean and content. The staff are kind and caring always make me feel welcome. The manager and secretary are very approachable and friendly. The food is excellent and this is so important as my mother has gained weight since admission. I would also like to say that the decor of the home is excellent, so clean and fresh. I am satisfied my mother could not be in a better care home.
12 August 2024
When I told my husband that I was changing the care home to be nearer home the answer was 'Thank you, I am going home to Ammanford' with a lovely smile. He arrived at Cartref Anwyl Fan on July 1st and had a good welcome from all the staff. My husband was born in Ammanford but we had been working away for many years it was nice to hear Welsh Spoken again. The cooking of food is like home from home. Doctors nurses and carers can't do enough to make life easier. I am grateful to all. Cartref Annwyl-Fan has always had a good name ever since it was built.
09 August 2024
We chose this placement for our mother because of the high standards of personal care provided and the efficient and responsive management on offer. The registered manager, her seniors, staff and activities co-ordinator provide a quality experience responding to queries and concerns and implementing changes when suggestions are made. The menu on offer has been changed to include my mother's favourite foods. The activities coordinator is enthusiastic, personable and imaginative introducing enjoyable activities tailored to the different needs of the residents. Personal pampering such as manicures, hair colour, cuts and blow drying is valued and appreciated. The ability to converse in Welsh provided by staff and manager is valued as Welsh is my mother's native tongue. She is well looked after in a homely Welsh environment. A rare find!
09 August 2024
My husband is a resident for roughly a year and has been happy and contented over this time. I am very impressed with the situation and I know he is safe here. The staff gives me information on what goes on in the home and I can trust everyone that works in this wonderful environment. It is a pleasure to be in everyone's company when I visit and everybody looks happy and contented here. I am certainly happy with the situation.
26 July 2024
Well cared for and very patient. Nothing is too much trouble for any member of staff. Residents always look nice and clean and rooms are kept as clean as possible, which must be very difficult at times. Everyone seems to be happy.
24 July 2024
The care my Mother received was excellent in every way, she was very anxious and all the staff were so kind, reassuring, and caring, we could not have asked for more, they also made a very difficult time easier for my brother and me. They showed us so much kindness and support. We moved my Mum not because there was anything wrong with her care but because we did not feel the environment was right for her as it was more nursing care than residential and Mum did not have the company and stimulation due to conversation etc that she needed.
13 December 2023
My father was in Cartref Anwyl-Fan for 14 months before he died 3 weeks ago. It was the most difficult decision of our lives for Dad to leave home and receive 24 hour care. Dad did take some time to settle, but he did eventually and that was due to the support, care and dedication of all the staff continually reassuring Dad and working with us as a family to help him settle. The staff are caring and offer the best possible care in often very challenging circumstances. The home manager is outstanding and clearly extremely dedicated. Dad became very unwell a few weeks ago, receiving end of life care and the whole team were an incredible support to both Dad in his last hours and our whole family. We cannot have asked for more and we will be forever grateful to them all. I hope the Caron group management realise what a great team they have at this home.
06 December 2023
Friendly staff, caring and attentive. Good environment, safe working procedures. Well looked after, does not yet join the activities as is hard of hearing, will probably engage in activities when she has a hearing aid.
21 November 2023
Both my husband and I feel that the care provided by Cartref Annwyl-Fan Care Home is excellent. She is always clean and well-presented when we visit. She is not always an 'ideal patient' as her lack of sight, inability to walk and failing memory make her very frustrated. She has always had a sweet tooth but of late, her appetite has decreased even with the unfailing attempts by the staff in encouraging her to eat more. We have no complaints with her care and would like to commend the staff (carers, nurses and administration) on their unfailing patience and understanding of her condition.
01 June 2021
My mother has been in Cartref Annwyl-Fan Care Home now for a few years and she has settled in from the word go. What with all the attention, entertainment and company she is very happy. Since the pandemic we have not seen her for a while, but the staff have always kept us informed of how she is which we are very thankful for. Keep up the good work.
17 August 2019
My aunt was very well cared for in Annwyl-Fan Care Home.
19 September 2018
My mother has been at Cartref Annywyl-Fan Care home for 9 months. It is evident that the care she has been given during that time has helped her well being. There is an awareness of the need for stimulation by the organised activities and visits outside Cartref Annwyl-Fan. I feel able to call in person or on the telephone anytime and the staff are always welcoming and ready to give me an update if I so wish.
15 June 2018
Cartref Annwyl-Fan Care Home and its staff have been such a comfort to me having a father living 250 miles away and suffering from PSP. I know that each day he is looked after by staff I have found nothing but helpful and very pleasant. When I arrive to visit, often doing a 500-mile round trip, the staff even look after me! My dad moves nearer us this week but as a family, I cannot thank Cartref Annwyl-Fan enough. It will feel sad to say goodbye.
12 March 2018
I am so pleased to have found a home for my husband which is almost tailor-made for him. After having been in the hospital for 4 months he has improved enormously. He is allowed to live his life the way he wants to, it's almost home from home. Thanks, Cartref Annwyl-Fan Care Home for all the carers and management for your kindness and care.
29 January 2018
My grandmother had been a resident of Cartref Annwyl-Fan Care Home for almost a year when she passed away. The care and support my nan had during her time in the residential home was excellent and the staff went above and beyond my expectations. If any issues did come up they were dealt with and resolved quickly. I would recommend this home to anyone and I can honestly say not only did they care for my nan but they also offered me support and advice along the way. Thank you x
17 November 2017
The staff at the care home are very good with my aunt. When my aunt got ill, the home did not let me know. I visit every Sunday but can get a taxi if I need to get there at any time to see her as I have to walk with a walker.
08 November 2017
My mother spent 4 years at Mountain View in Cartref Annwyl-Fan and during her stay the staff, including carers, cooks and cleaners showed my mother the utmost respect, compassion, patience, humour and professionalism during her stay until she unfortunately passed away. As a family, we were always made to feel welcome and were always involved and informed of any decisions made regarding her health and well-being, especially towards the end. The staff at Mountain View (Dementia Care) truly are a credit to the caring profession.
02 November 2017
My mother has been at Annwyl-Fan for 18months. She has settled well and is happy. The care and compassion shown to residents is exceptional. They are treated as one big family, they experience days out, a variety of activities including visiting artists. My mother always looks presentable and has her hair and nails done weekly. All staff and management are welcoming and approachable. During a recent residents meeting, residents and family members were encouraged to discuss any issues that arose. The home displays a 5-star rating and the excellent food provided is a testament to this.
01 September 2017
My mother has been a resident for over three years. I am in total awe of the caregivers who remain friendly, diligent and very caring with my mum who has become more and more difficult as she progresses and regresses in the dementia journey. We always find her clean and tidy, well fed and fruit juice always available to her.
23 August 2017
I have found, since living here that all the staff have been very caring and helpful. My husband and I have been very happy here until he passed away, but the staff have been wonderful to me since then.
Latest Reviews for Cartref Annwyl-Fan Care Home
13 August 2024
I am extremely happy with the care my mother receives at Cartref Annwyl-Fan. I live near the home and visit very often, I always find my mother comfortable, clean and content. The staff are kind and caring always make me feel welcome. The manager and secretary are very approachable and friendly. The food is excellent and this is so important as my mother has gained weight since admission. I would also like to say that the decor of the home is excellent, so clean and fresh. I am satisfied my mother could not be in a better care home.
12 August 2024
When I told my husband that I was changing the care home to be nearer home the answer was 'Thank you, I am going home to Ammanford' with a lovely smile. He arrived at Cartref Anwyl Fan on July 1st and had a good welcome from all the staff. My husband was born in Ammanford but we had been working away for many years it was nice to hear Welsh Spoken again. The cooking of food is like home from home. Doctors nurses and carers can't do enough to make life easier. I am grateful to all. Cartref Annwyl-Fan has always had a good name ever since it was built.
09 August 2024
We chose this placement for our mother because of the high standards of personal care provided and the efficient and responsive management on offer. The registered manager, her seniors, staff and activities co-ordinator provide a quality experience responding to queries and concerns and implementing changes when suggestions are made. The menu on offer has been changed to include my mother's favourite foods. The activities coordinator is enthusiastic, personable and imaginative introducing enjoyable activities tailored to the different needs of the residents. Personal pampering such as manicures, hair colour, cuts and blow drying is valued and appreciated. The ability to converse in Welsh provided by staff and manager is valued as Welsh is my mother's native tongue. She is well looked after in a homely Welsh environment. A rare find!
09 August 2024
My husband is a resident for roughly a year and has been happy and contented over this time. I am very impressed with the situation and I know he is safe here. The staff gives me information on what goes on in the home and I can trust everyone that works in this wonderful environment. It is a pleasure to be in everyone's company when I visit and everybody looks happy and contented here. I am certainly happy with the situation.
26 July 2024
Well cared for and very patient. Nothing is too much trouble for any member of staff. Residents always look nice and clean and rooms are kept as clean as possible, which must be very difficult at times. Everyone seems to be happy.
24 July 2024
The care my Mother received was excellent in every way, she was very anxious and all the staff were so kind, reassuring, and caring, we could not have asked for more, they also made a very difficult time easier for my brother and me. They showed us so much kindness and support. We moved my Mum not because there was anything wrong with her care but because we did not feel the environment was right for her as it was more nursing care than residential and Mum did not have the company and stimulation due to conversation etc that she needed.
13 December 2023
My father was in Cartref Anwyl-Fan for 14 months before he died 3 weeks ago. It was the most difficult decision of our lives for Dad to leave home and receive 24 hour care. Dad did take some time to settle, but he did eventually and that was due to the support, care and dedication of all the staff continually reassuring Dad and working with us as a family to help him settle. The staff are caring and offer the best possible care in often very challenging circumstances. The home manager is outstanding and clearly extremely dedicated. Dad became very unwell a few weeks ago, receiving end of life care and the whole team were an incredible support to both Dad in his last hours and our whole family. We cannot have asked for more and we will be forever grateful to them all. I hope the Caron group management realise what a great team they have at this home.
06 December 2023
Friendly staff, caring and attentive. Good environment, safe working procedures. Well looked after, does not yet join the activities as is hard of hearing, will probably engage in activities when she has a hearing aid.
21 November 2023
Both my husband and I feel that the care provided by Cartref Annwyl-Fan Care Home is excellent. She is always clean and well-presented when we visit. She is not always an 'ideal patient' as her lack of sight, inability to walk and failing memory make her very frustrated. She has always had a sweet tooth but of late, her appetite has decreased even with the unfailing attempts by the staff in encouraging her to eat more. We have no complaints with her care and would like to commend the staff (carers, nurses and administration) on their unfailing patience and understanding of her condition.
01 June 2021
My mother has been in Cartref Annwyl-Fan Care Home now for a few years and she has settled in from the word go. What with all the attention, entertainment and company she is very happy. Since the pandemic we have not seen her for a while, but the staff have always kept us informed of how she is which we are very thankful for. Keep up the good work.
17 August 2019
My aunt was very well cared for in Annwyl-Fan Care Home.
19 September 2018
My mother has been at Cartref Annywyl-Fan Care home for 9 months. It is evident that the care she has been given during that time has helped her well being. There is an awareness of the need for stimulation by the organised activities and visits outside Cartref Annwyl-Fan. I feel able to call in person or on the telephone anytime and the staff are always welcoming and ready to give me an update if I so wish.
15 June 2018
Cartref Annwyl-Fan Care Home and its staff have been such a comfort to me having a father living 250 miles away and suffering from PSP. I know that each day he is looked after by staff I have found nothing but helpful and very pleasant. When I arrive to visit, often doing a 500-mile round trip, the staff even look after me! My dad moves nearer us this week but as a family, I cannot thank Cartref Annwyl-Fan enough. It will feel sad to say goodbye.
12 March 2018
I am so pleased to have found a home for my husband which is almost tailor-made for him. After having been in the hospital for 4 months he has improved enormously. He is allowed to live his life the way he wants to, it's almost home from home. Thanks, Cartref Annwyl-Fan Care Home for all the carers and management for your kindness and care.
29 January 2018
My grandmother had been a resident of Cartref Annwyl-Fan Care Home for almost a year when she passed away. The care and support my nan had during her time in the residential home was excellent and the staff went above and beyond my expectations. If any issues did come up they were dealt with and resolved quickly. I would recommend this home to anyone and I can honestly say not only did they care for my nan but they also offered me support and advice along the way. Thank you x
17 November 2017
The staff at the care home are very good with my aunt. When my aunt got ill, the home did not let me know. I visit every Sunday but can get a taxi if I need to get there at any time to see her as I have to walk with a walker.
08 November 2017
My mother spent 4 years at Mountain View in Cartref Annwyl-Fan and during her stay the staff, including carers, cooks and cleaners showed my mother the utmost respect, compassion, patience, humour and professionalism during her stay until she unfortunately passed away. As a family, we were always made to feel welcome and were always involved and informed of any decisions made regarding her health and well-being, especially towards the end. The staff at Mountain View (Dementia Care) truly are a credit to the caring profession.
02 November 2017
My mother has been at Annwyl-Fan for 18months. She has settled well and is happy. The care and compassion shown to residents is exceptional. They are treated as one big family, they experience days out, a variety of activities including visiting artists. My mother always looks presentable and has her hair and nails done weekly. All staff and management are welcoming and approachable. During a recent residents meeting, residents and family members were encouraged to discuss any issues that arose. The home displays a 5-star rating and the excellent food provided is a testament to this.
01 September 2017
My mother has been a resident for over three years. I am in total awe of the caregivers who remain friendly, diligent and very caring with my mum who has become more and more difficult as she progresses and regresses in the dementia journey. We always find her clean and tidy, well fed and fruit juice always available to her.
23 August 2017
I have found, since living here that all the staff have been very caring and helpful. My husband and I have been very happy here until he passed away, but the staff have been wonderful to me since then.