Submit a Review for Hallmark Greenhill Manor
Duffryn Road, Pentrebach, Merthyr Tydfil, CF48 4BE
View Full Details of Hallmark Greenhill ManorLatest Reviews for Hallmark Greenhill Manor
07 February 2025
My mum went into the care home just before Christmas in 2023, she had end stage dementia and we had struggled to find a place to take her because her behaviour could be challenging. My mum was in the home until December this year when she passed away. During this year we visited her along with my dad who is 95. I cannot fault the level of care my mum received during her stay and the level of kindness shown to me and my dad during this time. The home itself is lovely and the food excellent. My first experience of this was Christmas Day 2023 when the residents and some guests were being served prawn cocktails, Christmas dinner with all the trimmings and pudding, it looked delicious. The activities were plenty and well organised but what makes the home is the staff. In the year my mum was there I have to say there was nothing too much trouble and they worked around my mum's needs so as not to upset her. I can only say if you are looking for a home you will not get a better one.
24 January 2025
I am very impressed with how the nursing home is run, the staff are very helpful and approachable. The nursing staff are reliable and very efficient and look after the residents with the proper care and attention.
09 September 2024
I felt deeply welcome upon entering the home to visit my friend. The staff even made me a cup of tea as I was on crutches. The bread pudding was so delicious and a treat to share in a calm and cosy environment. I would recommend Greenhill Manor to my nearest and dearest as I was so impressed when shown around the house. Thank you everyone for your humble service to the residents.
20 August 2024
Excellent staff and facilities. Father-in-law is enjoying the activities, after being in hospital for 8 months, settled well into the care home and made to feel welcome.
20 August 2024
The home has excellent facilities and the staff are very good. There is always something going on for the residents, craft events, singers etc. The standard of the food is excellent and the general atmosphere in the home is very good. My mother-in-law is very well cared for and she feels that she is at home.
20 August 2024
My experience of the home is excellent, staff are very good and helpful, they show so much care for all the residents and their families. Activities are fantastic you couldn't ask for anything more. Can't thank them enough for the care they have given to my mother.
20 August 2024
My father has recently been moved into the facilities at Greenhill Manor. The staff have been amazing and have been outstanding at getting my father settled. They are giving him another chance at living the life he had before becoming ill.
30 July 2024
My son is happy at Greenhill Manor, he has made friends and receives the best care.
30 July 2024
My husband and I visit our great friend between 2 and 3 times a week and are always struck by the warmth and friendliness of all the staff at the home. The care received there is second to none and the clients are treated with dignity and respect at all times. Our friend settled in extremely quickly and is happy and content in this new home from home.
22 July 2024
My mother is a resident since April 2024. We are so happy with the care she is receiving, the management and staff are so caring and we have Peace of Mind that she is getting the best care. Her room is immaculate and clean with all comforts. We have added her personal touches. My father was a resident before sadly passing away and we knew this was the best choice we could ever make. I highly recommend Greenhill Manor and can't thank the staff enough for all they do. The facilities are amazing.
22 July 2024
My wife came in March 4th and has been treated with care and respect by everybody here from cleaner to cook, nurses and every member of staff. She now calls it her forever home and it takes a lot off my mind knowing she's safe and cared for so thank you.
22 July 2024
I moved to the home on the 4th of March 2024 and when I moved here I was a bit apprehensive coming from out of the country. After the first week, I settled down thanks to the staff, carers and everyone else. I feel safe and class it as a forever home. There is always something going on. My favourite is quiz night and sing-song. I feel I mix well with other residents. I feel I am happy. Many thanks.
22 July 2024
My sister arrived at Greenhill Manor in March 2024. She had had a long stay in hospital where we were told to expect the worst. I visited Greenhill before she was discharged. Five-star hotel came to mind. The staff were approachable and friendly. Since my sister arrived, we have seen her improve. The staff have been excellent in all areas. This in turn has given my sister the confidence and reassurance she needed. She is thriving again. Thank you all for giving my sister back.
16 July 2024
Everyone is really helpful. The carers, nurses, cleaners, everyone has a happy-go-lucky attitude. The food is lovely too.
16 July 2024
My wife and I cannot say how grateful we are to the staff at Greenhill Manor. My mother-in-law is dressed and immaculate every time we visit. The food is varied and delicious. Family are catered for with tea, coffee and homemade cakes. The entertainment is arranged by one particular member of staff, and there are singers, chairs and meditation to help keep the residents active and thoughtful. The cinema room shows old films and music, which they tend to remember. Bright and cheery surroundings, and a very comfortable room with her own ensuite. We definitely made the right decision as a family. We know she is being totally cared for. Many thanks.
16 July 2024
My mother has been a resident here for over nine years, and I find the care, communication and management excellent. Any queries are responded to immediately. The building is clean and very well presented with activities for those who choose to use them. Food is excellent and plentiful, and staff have wonderful, caring relationships with all residents and relatives and cater well for individual needs.
14 June 2024
Lovely staff and very helpful. Always asking how we are and making sure my auntie has everything she needs. She is very happy.
14 June 2024
Lovely friendly place. Always welcoming and helpful.
14 June 2024
My Dad was here for years, when we were looking for a care home for Mom we knew we would want her to go to Greenhill.
15 May 2024
My husband joined the community of Hallmark Greenhill Manor in November 2023. Despite my concerns, he settled in very quickly and has benefitted greatly from the personal attention provided by an excellent staff. Everyone is greeted with a warm smile and no request is too much trouble. I have already recommended this excellent care home to friends.
Latest Reviews for Hallmark Greenhill Manor
07 February 2025
My mum went into the care home just before Christmas in 2023, she had end stage dementia and we had struggled to find a place to take her because her behaviour could be challenging. My mum was in the home until December this year when she passed away. During this year we visited her along with my dad who is 95. I cannot fault the level of care my mum received during her stay and the level of kindness shown to me and my dad during this time. The home itself is lovely and the food excellent. My first experience of this was Christmas Day 2023 when the residents and some guests were being served prawn cocktails, Christmas dinner with all the trimmings and pudding, it looked delicious. The activities were plenty and well organised but what makes the home is the staff. In the year my mum was there I have to say there was nothing too much trouble and they worked around my mum's needs so as not to upset her. I can only say if you are looking for a home you will not get a better one.
24 January 2025
I am very impressed with how the nursing home is run, the staff are very helpful and approachable. The nursing staff are reliable and very efficient and look after the residents with the proper care and attention.
09 September 2024
I felt deeply welcome upon entering the home to visit my friend. The staff even made me a cup of tea as I was on crutches. The bread pudding was so delicious and a treat to share in a calm and cosy environment. I would recommend Greenhill Manor to my nearest and dearest as I was so impressed when shown around the house. Thank you everyone for your humble service to the residents.
20 August 2024
Excellent staff and facilities. Father-in-law is enjoying the activities, after being in hospital for 8 months, settled well into the care home and made to feel welcome.
20 August 2024
The home has excellent facilities and the staff are very good. There is always something going on for the residents, craft events, singers etc. The standard of the food is excellent and the general atmosphere in the home is very good. My mother-in-law is very well cared for and she feels that she is at home.
20 August 2024
My experience of the home is excellent, staff are very good and helpful, they show so much care for all the residents and their families. Activities are fantastic you couldn't ask for anything more. Can't thank them enough for the care they have given to my mother.
20 August 2024
My father has recently been moved into the facilities at Greenhill Manor. The staff have been amazing and have been outstanding at getting my father settled. They are giving him another chance at living the life he had before becoming ill.
30 July 2024
My son is happy at Greenhill Manor, he has made friends and receives the best care.
30 July 2024
My husband and I visit our great friend between 2 and 3 times a week and are always struck by the warmth and friendliness of all the staff at the home. The care received there is second to none and the clients are treated with dignity and respect at all times. Our friend settled in extremely quickly and is happy and content in this new home from home.
22 July 2024
My mother is a resident since April 2024. We are so happy with the care she is receiving, the management and staff are so caring and we have Peace of Mind that she is getting the best care. Her room is immaculate and clean with all comforts. We have added her personal touches. My father was a resident before sadly passing away and we knew this was the best choice we could ever make. I highly recommend Greenhill Manor and can't thank the staff enough for all they do. The facilities are amazing.
22 July 2024
My wife came in March 4th and has been treated with care and respect by everybody here from cleaner to cook, nurses and every member of staff. She now calls it her forever home and it takes a lot off my mind knowing she's safe and cared for so thank you.
22 July 2024
I moved to the home on the 4th of March 2024 and when I moved here I was a bit apprehensive coming from out of the country. After the first week, I settled down thanks to the staff, carers and everyone else. I feel safe and class it as a forever home. There is always something going on. My favourite is quiz night and sing-song. I feel I mix well with other residents. I feel I am happy. Many thanks.
22 July 2024
My sister arrived at Greenhill Manor in March 2024. She had had a long stay in hospital where we were told to expect the worst. I visited Greenhill before she was discharged. Five-star hotel came to mind. The staff were approachable and friendly. Since my sister arrived, we have seen her improve. The staff have been excellent in all areas. This in turn has given my sister the confidence and reassurance she needed. She is thriving again. Thank you all for giving my sister back.
16 July 2024
Everyone is really helpful. The carers, nurses, cleaners, everyone has a happy-go-lucky attitude. The food is lovely too.
16 July 2024
My wife and I cannot say how grateful we are to the staff at Greenhill Manor. My mother-in-law is dressed and immaculate every time we visit. The food is varied and delicious. Family are catered for with tea, coffee and homemade cakes. The entertainment is arranged by one particular member of staff, and there are singers, chairs and meditation to help keep the residents active and thoughtful. The cinema room shows old films and music, which they tend to remember. Bright and cheery surroundings, and a very comfortable room with her own ensuite. We definitely made the right decision as a family. We know she is being totally cared for. Many thanks.
16 July 2024
My mother has been a resident here for over nine years, and I find the care, communication and management excellent. Any queries are responded to immediately. The building is clean and very well presented with activities for those who choose to use them. Food is excellent and plentiful, and staff have wonderful, caring relationships with all residents and relatives and cater well for individual needs.
14 June 2024
Lovely staff and very helpful. Always asking how we are and making sure my auntie has everything she needs. She is very happy.
14 June 2024
Lovely friendly place. Always welcoming and helpful.
14 June 2024
My Dad was here for years, when we were looking for a care home for Mom we knew we would want her to go to Greenhill.
15 May 2024
My husband joined the community of Hallmark Greenhill Manor in November 2023. Despite my concerns, he settled in very quickly and has benefitted greatly from the personal attention provided by an excellent staff. Everyone is greeted with a warm smile and no request is too much trouble. I have already recommended this excellent care home to friends.