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Cowbridge Road, St Athan, Barry, CF62 4NY
View Full Details of Milsom HouseLatest Reviews for Milsom House
03 November 2022
There aren't enough stars to rate Milsom House and this is because of the fantastic team of carers that look after my mum, going from the management to the cleaners, they are all just wonderful, it doesn't matter how busy they are, they always find time to stop and have a nice chat with us making us feel incredibly welcome! My mum was basically on her deathbed in hospital, when we managed to get her into Milsom House, within days, it was as though the clock had gone back 5 years as her very strong personality came back which was wonderful for all her family to see, this was down to the wonderful care and patience of all the staff at Milsom House She has now been at Milsom for over 8 months and is absolutely thriving and that is down to the fantastic team that Milsom House are fortunate to have. Thank you for looking after our mum/nan/great nan.
17 June 2022
My mother of 97 years of age was allocated room 16 for a two-week stay in the first two weeks of June 2022. During her stay, she found that the emergency call pull cord in the en suite toilet did not work, and subsequently was stuck on there for over 45 minutes until one of the residents raised the alarm! During the eleven days she was in residence, she was showered once! Although she booked for two weeks her stay was cut short when she contracted a chest infection and had to be transferred to the hospital. The home still insisted she pays the full amount for her stay. Even as I write this she is still being cared for, fed, and looked after in hospital nearly £2000 the worst off. This home is certainly not to be recommended.
Latest Reviews for Milsom House
03 November 2022
There aren't enough stars to rate Milsom House and this is because of the fantastic team of carers that look after my mum, going from the management to the cleaners, they are all just wonderful, it doesn't matter how busy they are, they always find time to stop and have a nice chat with us making us feel incredibly welcome! My mum was basically on her deathbed in hospital, when we managed to get her into Milsom House, within days, it was as though the clock had gone back 5 years as her very strong personality came back which was wonderful for all her family to see, this was down to the wonderful care and patience of all the staff at Milsom House She has now been at Milsom for over 8 months and is absolutely thriving and that is down to the fantastic team that Milsom House are fortunate to have. Thank you for looking after our mum/nan/great nan.
17 June 2022
My mother of 97 years of age was allocated room 16 for a two-week stay in the first two weeks of June 2022. During her stay, she found that the emergency call pull cord in the en suite toilet did not work, and subsequently was stuck on there for over 45 minutes until one of the residents raised the alarm! During the eleven days she was in residence, she was showered once! Although she booked for two weeks her stay was cut short when she contracted a chest infection and had to be transferred to the hospital. The home still insisted she pays the full amount for her stay. Even as I write this she is still being cared for, fed, and looked after in hospital nearly £2000 the worst off. This home is certainly not to be recommended.