Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Hengoed Court Care Home

stars
stars 09 April 2025
I looked at many nursing homes before deciding Hengoed Court was the best fit. Mum was discharged for palliative care from Morriston Hospital and was sadly only in Hengoed Court for 3 weeks before she passed. However, I am so pleased this is where she spent her final weeks. Of course, the facilities and environment are stunning, but it was the care she (and we, family members) received, that was exemplary. Mum was dressed and taken into the lounge, and hairdressers etc. despite being unable to walk or communicate clearly. Many homes would just have left her in bed, but she was well looked after and staff (all levels) are genuinely caring. They were really compassionate when Mum was at the end of her life. This made the most difficult time, easier. I just wish she had been there longer.
Review from Emma M (Daughter of Resident/Service User)