Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Mond Court Apartments

stars
stars 14 February 2019
I would like to comment on the care provided at Mond Court. My grandson is a resident at Mond and is supported by dedicated staff who never fail in their care and professional ability to cope with my grandson who can be quite demanding and has individual needs. I can always rely on staff to respond to any questions that I may have regarding his care. The facilities provided at Mond are first class and the care plan that is in place only fails when my grandson does not cooperate, although he is always encouraged to do so. I have visited several times and have always had a positive reception from whoever is on duty and another person that I have met. My grandson has a self-contained flat giving him privacy but also has the facility to socialize with other people in the home. We are very pleased with the care my grandson gets at Mond Court and thankful for all the help that is shown to us as a family.
Review from Ann S (Grandmother of Resident/Service User)